Q & A: Just5 Cell Phone For Seniors

We’ll attempt to answer the 10 most important questions about cell phones for seniors, and then make some additional observations about this unique mobile phone for seniors.

1.  Does the phone have an emergency call button?  The Just5 phone separates itself from the rest of the pack where emergency call buttons are concerned.  Embedded in the back of the phone is an orange SOS button that will automatically send a text message (pre-set) to 5 emergency contact numbers.  The phone will then call each of the 5 numbers until a call is answered.  If no emergency contact numbers are set, the phone will dial 911.

2.  What is the expected battery life? Because the screen on the Just5 phone is quite small, it can hold a more than adequate charge.  100 hours of talk time and 6 days in stand-by mode.

3.  Is the key pad easy to use?  Yes, more than any phone we’ve reviewed to date.  One look at the phone tells the story.  There aren’t many complexities to this phone folks.

4.  Is the phone a welcome (ergonomic) fit in the hand?  The phone is a great size for “portability”, BUT because of it’s small size AND the smooth (plastic) materials it’s made of, it’s a bit difficult to hold in the hand. This phone could use a more tactile trim, AND more grip on the back plate.

5.  What networks are supported?  This phone is GSM compatible which means that will typically run on an AT&T/Cingular and T-Mobile platforms.  The service is provided via a carrier relationship with Jolt Mobile, which provides simple monthly airtime packages on the network they contract with.  Monthly prices are $10/100 mins., $20/200 mins., $30/300 mins. (you get the idea).  They typical cell phone services ARE included (US calling, voice mail, caller ID, call waiting).

6.  Are the volumes loud enough?  Our test phone didn’t come with pre-loaded minutes so we can only speak to the FM radio volume.  We were amazed at the level of volume (and clarity) using the speaker phone.  The headset worked just fine as well.  We don’t think that the head-set is likely to be used much by older adults, but it’s a nice value-add to the package.

7.  Does the phone have built-in fall detection technology?  Simple answer no.  Not many phones are integrating this technology into phones.  As often as I drop my own phone, I can understand why this technology may not be a natural “build in”.

8.  Total monthly cost?  Answered above in #5.  See the Just5 rate plans here.

9.  Are there other services included in monthly plan?  Yes, texting (SMS) is included as is quick connect buttons for family members.  No concierge service available (which is consistent with most of the senior friendly phone providers).

10.  Can family members send pictures to this phone?  No.  As you can see from our photos, the “screen” is very small and would not support photo viewing.

Now for some additional thoughts about the Just5 cell phone.  We do recommend this phone if you’re looking for a small, simple phone for your loved one, or for yourself.  It also occurred to us that this phone would be a great phone for the young adult/teen as an entry level cell phone.  The security of the SOS button makes sense for kids, and the simplicity of the phone would also keep them out of trouble (away from online browsing, texting, downloading apps, etc.).  The monthly rates are competitive, it has an emergency alert button, and it’s SIMPLE.  The switches on both sides of the phone (see pics above) are a bit awkward.  The switches can’t be read easily, and they would be difficult for someone with arthritis or other issues to use.  IF the side-switch issues were addressed, this phone would definitely be a top pick.

We question the utility of an FM radio feature on a senior-friendly-cell-phone.  Personally the reviewer loves it, but I’m not sure that seniors (in general) are going to listen to the radio on a mobile phone.  It’s not a negative per se’,  we’re just not sure it’s necessary.  One final unique feature we’d like to note is the built-in flashlight.  We like this feature for obvious night-time benefits, but it also helps with reading menu’s (etc.) when out and about… It’s a nice touch.

All in all, we would recommend this phone.  WE LIKE:  It’s small, portable, big buttons, simple, great speaker phone, built-in flashlight, SOS alert button, and simple calling plans.  WE DON’T LIKE:  Slippery texture, awkward side buttons.  IF WE GAVE THIS TO A LOVED ONE:  We would add some “tactile tape” to the back  and sides for extra grip.

If you liked this review, and want to WIN THIS JUST5 CELL PHONE, there are 3 ways to win (see below)!

1. Share this review on Twitter.  Make sure you copy us to your tweet (add @seniorlist) to your post so we know who you are.  Also, please add us as a friend on Twitter.

2.  Add (“Like”) our Facebook Fan Page.  You can simply search for The Senior List, or locate us here https://www.facebook.com/TheSeniorList .  When you do, let us know you want in on the Just5 giveaway promotion.

3.  Leave us a comment (below) regarding cell phones for seniors.  Tell us what your optimal cell phone would look like and/or feature.  Also, be sure and let us know you want in on the Just5 giveaway promotion.

On Friday, February 4th, we’ll randomly pick out a winner and announce it on Facebook and Twitter (so make sure you’re following us).