Our readers alerted us to the fact that the Costco MediPendant Medical Alert System is gaining in popularity, and asked us to look into this medical alert device for seniors. The Costco MediPendant is a medical alert system that works best with a traditional telephone line. This unit is water resistant, and although the promotional material maintains it can be worn in the shower or bath, we’d refrain from wearing it in the bath tub.
Costco MediPendant Battery Life
One interesting feature of the Costco MediPendant is the battery life. The MediPendant comes with an internal battery that last 1-3 years on a single charge (so says the company representative I spoke with today). The Costco package actually provides an additional battery, so theoretically you or your loved one should be set for 2-6 years on battery life. We always error on the conservative side so count on 1 year of battery life… But hey, since they give you an extra – 2 years isn’t all bad!
Costco MediPendant Reviews
Costco MediPendant Reviews are actually quite good across the spectrum. Here is a solid breakdown.
The Senior List® likes the MediPendant Medical Alert System from Costco. The only challenges at this point are that the MediPendant is water resistant (vs waterproof) and the size of the device is a bit large. We understand that for the speakerphone type medical alert pendants, they’re all big and bulky. Keep your eye on this market. With nano technology and nano coatings becoming more prevalent in so many market spaces, we expect that medical devices like medical alert systems and hearing aids will continue to get smaller, less intrusive, and more intuitive. If you like the speakerphone type medical alert systems, this looks like a good bargain. We were also impressed with their customer service representatives. We spoke to them extensively prior to writing this review.
Costco MediPendant Monthly Fee
The MediPendant from Costco comes with 6 months of free service. That means 6 months worth of access to the call center operators (they answer the phone when you press the emergency button, and dispatch help). This savings equates to around $162 dollars (assuming an average call center rate of $27 per month). The representatives at MediPendant gave me their rate breakdown today, and told me there are NO long-term contracts that lock consumers into paying for the service when not in use. There are however, rates that are based on service terms. The MediPendant representative assured me that no matter what term a consumer chose, they could opt out at any time and receive a prorated rebate. Here are their rates and terms:
- Month to Month (must be requested) – $26.95 per month
- 3 Month Service Plan – $24.95 per month
- 6 Month Service Plan – $22.95 per month
- 12 Month Service Plan – $19.95 per month
We recommend that you get the opt-out language (with rebate information) in writing before committing. If you do, we see no reason not to go for the 12 month service plan. It should be explicit in their Terms and Conditions documentation though. If it’s not, request this information in writing. If you’re new to the medical alert system industry, you’ll want to read our top 10 questions you should ask before buying a medical alert system. It will save you some hassles down the road.