5 Emergency Situations When Medical Alert Systems are Life Saving

canstockphoto16013381 300x225 5 Emergency Situations When Medical Alert Systems are Life SavingMedical alert systems are powerful tools which allow your loved ones to keep living independently. A medical alert pendant or bracelet acts as a safety net, allowing your loved one to have access to emergency personnel 24 hours a day. They aren’t just for medical emergencies though. Having a medical alert system in place delivers many benefits in a wide range of situations.

Fires

If a fire is breaking out in your home, one of the best things that you or your loved ones can do is press the button on your medical alert system. Your loved one may be too panicked to find their phone and call 911. The call center will be able to immediately contact the closest fire department for immediate dispatch.

Robbery

If someone breaks into the home, a simple push of a button can notify authorities. The voice of a call center operator echoing in the house may be enough to scare away a burglary in progress. Every once in a while, you’ll read a story in the news about how a person’s emergency alert bracelet helped catch a criminal.

Gas Leaks

Gas can be an especially worrisome problem. It’s very easy for an elderly person to suffocate from a gas leak, or worse, cause an accidental explosion. Some medical alert systems come with integrated gas leak detectors. If there is a leak, the sensor will immediately call the fire department for help whenever it happens.

Falls

A fall isn’t always because of a medical problem, but it can certainly lead to one. Falling and not being able to get up from the ground is a very real situation that happens to people.  The consequences of falling are exacerbated when the person is alone or prone to confusion and fear about the situation.  By having a medical alert bracelet, a fall doesn’t have to be nearly as scary. Plus, if the fall does cause a medical emergency the EMTs will be able to assess the situation upon arrival.

Wandering

Sometimes a loved one or a home caretaker will keep a spare pendant on them so they can contact emergency services if their loved one goes missing. For those who have loved ones who are prone to wandering, using the emergency alert system might come in handy.  On the GPS enabled medical alert systems, your loved one can be located through its use and just pressing the button.

The operators who are on the other end of the medical alert system’s lines are trained and capable of handling all kinds of emergencies and situations.  They will provide the best solutions, contacting the right people for the situation. If your loved one is having trouble using a phone, prone to wandering, or is otherwise unable to take care of themselves if an emergency happens, it may be time to talk with them about getting a medical alert system. The extra insurance is worth it.

Article provided by MedicalCareAlert.com

 

Act Your Shoe Size Not Your Age

So we’ve all heard the analogy “act your age… not your shoe size” right?  Well this trio stands that analogy on it’s head with their rendition of Billy Jean by Michael Jackson.  Who says you can’t have fun once in a while eh?  This troupe of Seal Beach dancing seniors brings down the house.  Enjoy!

Speaking of dancing, did you know dancing is a great form of exercise whether you’re in your 20’s or in your 80’s?  WebMD says that dancing can be one avenue to better health.  That’s right, dancing can help you burn excess calories, work your muscles, strengthen your core and make you feel great!  See you out on the town.

LifeStation Medical Alert System Reviews

We’ve been looking at LifeStation Medical Alert Systems for some time now.  A recent anonymous call to their customer service center revealed a professional sounding gentleman (despite calling on a lovely Sunday morning).  These “secret shopper” calls can reveal a lot about the business practices of senior service providers (and any other providers for that matter).

LifeStation has options for both traditional in-home medical alert systems as well as a mobile cellular options.  There are a number of LifeStation Medical Alert system reviews online, and the biggest complaint we’ve noticed is a coverage issue throughout then entire home.  This is a common complaint for a lot of traditional in-home medical alert systems, as each home is a different set up.  Some homes have many walls, some are small and some are big.  Each of these factors will affect the ability of the emergency response pendant to communicate with the base station.  Always do your due diligence when buying a medical alert system for yourself or a family member.  Here’s a list of questions to ask before buying a medical alert system.

The LifeStation Medical Alert System

  • Name:  LifeStation Medical Alert SystemLifeAlert Medical Alert LifeStation Medical Alert System Reviews
  • Website Info: www.lifestation.com
  • Auto Fall Detection? :  no
  • Equipment Cost:  $0
  • Monthly Cost:  $27.95 per month (based on quarterly billing)
  • Cancellation Policy: No Fees, Cancel at Anytime
  • Features:  Waterproof Pendant, Wireless, 24/7 Monitoring, 32 hour back-up battery for base station (in case of power failure), up to 500 feet range (pendant to base station).

Product Review: LifeStation Medical Alert System

LifeStation LifeStation Medical Alert System ReviewsThe LifeStation Medical Alert System is an excellent option if you’re looking for a traditional medical alert system. LifeStation has options for both in-home pendant style buttons, as well as a mobile help button that operates on a cellular network.  LifeStations touts their pendant as being waterproof which is one of the items we like about modern medical alert pendants.

LifeStation owns and operates it’s own UL listed monitoring center, and provides 6 weeks of training before each of their operator specialists are certified.  The equipment is easy to set up, and the price is in-line with industry averages.  They send the equipment out with no installation costs, or shipping (if ground is acceptable).  Everything is included in the monthly costs associate with The LifeStation medical alert system.

The Bottom Line: LifeStation Medical Alert Systems

Senior List Approved LifeStation Medical Alert System ReviewsWe’re recommending LifeStation Medical Alert Systems because they satisfy many of our top criteria for medical alert system providers.  They offer short-term agreements, there is no equipment to buy, the pendant is waterproof, and installation is easy. If another family member in the same household requires monitoring as well, for just $3.99 per month, they’ll provide an additional pendant and include monitoring. We’re putting LifeStation on our recommended list of medical alert system providers.

Would You Like a Medical Alert Recommendation?

Medical Alert Buyers Guide

If you’ve used The LifeStation Medical Alert System or know someone who has, please give us your opinion in the comment section below!

 

This post may contain affiliate links. We only consider affiliate relationships on products that we recommend to friends and family.

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5 Mistakes To Avoid When Shopping For Medical Alert Systems

Sometimes you just have to learn the hard way… If you browse at the medical alert systems that we’ve reviewed here on The Senior List, you’ll see a great many comments from folks that made mistakes purchasing a medical alert system for family or for friends.  Either they bought a bad one, bought the wrong type, or got into the wrong agreement. We’re trying to help you avoid the pitfalls that others have fallen into by sharing the 5 mistakes to avoid when shopping for medical alert systems!

myHalo Fall Detection Pendants 300x165 5 Mistakes To Avoid When Shopping For Medical Alert SystemsMistake #1.  You bought the wrong type medical alert system

Did you know there were different types of medical alert systems?  There are traditional in-home medical alert systems, and their are cellular (mobile) medical alert systems.  If that wasn’t hard enough… There are also 2 different types of in-home medical alert systems; The traditional pendant (1 button) type medical alert system AND the speakerphone (talk-thru) type medical alert system.  Do your research so you know exactly what you’re looking for.  Then choose the best of that breed.  Our medical alert system buyers guide can educate you, and walk you through the process.

Mistake #2.  You signed a long-term agreement

This is a big issue for consumers and there a lot of unhappy community members here on The Senior List that have signed multi-year agreements only to find out they have no out clause for any reason.  You must read the Terms and Conditions document that all providers must supply you with.  Don’t be lazy with this one, it’s very important.  We recommend never signing for a term over a year.  Even if you stick with our 1 year max rule-of-thumb, make sure you have an out clause and that you can cancel at any time.  Any medical alert providers that we recommend will offer a cancellation provision (or we won’t recommend them).

Mistake #3.  Your alert system doesn’t have adequate coverage

Different alert systems have different coverage areas (usually between 400-800 square foot radius from the base unit).  Make sure the alert system you choose can cover the spaces your loved one is most active in.  Sometimes you have to move the base unit around a bit to find just the right (central) location. Remember, for traditional in-home medical alert systems, the base unit will need to be plugged into your home phone wall jack.

Mistake #4.  You waited too long to purchase

For a lot of folks, it takes a crisis to occur before they realize they need a PERS (personal emergency response system) device for their loved one.  By this time, there’s been a fall, or an acute event and someone’s been hurt.  Don’t put it off too long, if you’re considering the need for a medical alert system, it’s probably time to take action.  It’s good piece of mind for $25 per month.

Mistake #5.  The alert system you bought is too hard to set up

Some of these systems are tough to set up, and there is little or no support.  We like providers that offer quality packaging, intuitive set-up instructions, and help or support when you need it.  Keep in mind if the support isn’t adequate during set-up… Imagine how bad it might be down the road after you’ve been a customer a while!

These are just a few of the top mistakes to avoid when making a medical alert system purchase.  If you do your research ahead of time (and read the fine print) you should end up a satisfied customer.

Would You Like a Medical Alert Recommendation?

Medical Alert Buyers Guide

Bay Alarm Medical Alert System Reviews

Bay Alarm Medical has been family owned and operated since 1946.  We’ve had our eye on them for some time, and have appreciated our interaction with Bay Alarm’s staff over the past few years (answering questions, etc.).  Bay Alarm Medical has options for both traditional in-home medical alert systems as well as the more mobile cellular options.  You can find many Bay Alarm Medical Alert System Reviews by visiting their web page, or by searching them out yourself.  Always do your due diligence when buying a medical alert system for yourself or a family member.

The Bay Alarm Medical Alert System

  • Name:  Bay Alarm Medical Alert SystemBay Alarm Pendant Bay Alarm Medical Alert System Reviews
  • Website Info: www.bayalarmmedical.com
  • Auto Fall Detection? :  no
  • Equipment Cost:  $0
  • Monthly Cost:  $24.95 per month (based on 3 month billing)
  • Cancellation Policy: No Fees, Cancel at Anytime
  • Features:  Waterproof Pendant, Wireless, 24/7 Monitoring, 32 hour back-up battery for base station (in case of power failure), up to 1,000 feet range (pendant to base station).

Product Review: Bay Alarm Medical Alert System

Bay Alarm Kit Bay Alarm Medical Alert System Reviews

The Bay Alarm Medical Alert System is a great option if you’re looking for a traditional medical alert protection. Bay Alarm has been in business since 1946, and so far we’ve been impressed with staff’s responsiveness to questions and the like.  Since customer service is a big deal to The Senior List team, this speaks volumes.  Bay Alarm offers in-home medical alert system options as well as cellular mobile options.  The in-home medical alert system is offered for use with a traditional land line, OR a cellular style base station option (if you don’t have a land line in the home).  Bay Alarm also has a mobile hand held alert system with GPS for those that wish to leave the home environment.

If the pendant battery should start to run out, the pendant will send a signal to the base station.  This will prompt the base station to contact the call center, and a new pendant will be sent out immediately (free of charge).  The pendant battery is rated at 5 years, so this is an infrequent occurrence.

The Bottom Line: Bay Alarm Medical

Senior List Approved Bay Alarm Medical Alert System ReviewsWe’re recommending the Bay Alarm Medical Alert System because it satisfies many of our top criteria for medical alert system providers.  They offer short-term agreements, there is no equipment to buy, their staff is attentive, the pendant is waterproof, the in-home range is as good as it gets, it’s easy to install, and if that wasn’t enough they offer free monitoring for a second pendant purchase (for spouse or roommate).  We also like the fact that there are a number of positive Bay Alarm Medical Alert System Reviews available which gives us confidence in recommending them strongly.

If you’ve used the Bay Alarm Medical Alert System or know someone who has, please give us your opinion in the comment section below!

Would You Like a Recommendation?

Medical Alert Buyers Guide

 

This post may contain affiliate links. We only consider affiliate relationships on products that we recommend to friends and family.

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Assisted Living Documentary

50 Inspiritational Motivational Thoughts quotes and memes 34 300x300 Assisted Living DocumentaryEver wondered what it’s like living in an Assisted Living Facility (ALF)?  Dick Weinman, professor Emeritus at Oregon State University pulls back the curtain in a new assisted living documentary entitled “The Thin Edge of Dignity”.  Dick say’s “It takes a village to accompany the elders on the final journey of life.  But in today’s fragmented and mobile society, families no longer live together in a single household.  Once it took a village… Today it takes an ALF.”  This no-holds-barred exposé is an emotional roller coaster, and gives us a view that few outsiders get to see.

Boomers, I sense this is a call for a mobilization.  One of Dick’s goals is for a “cultural shift in long term care” and after watching this assisted living documentary you may want to join the brigade.

“An independent man of 80 years, disabled in a traffic accident, who strives to maintain his independence enclosed in the world of dependency of an Assisted Living Facility” – Dick Weinman

The Thin Edge Of Dignity – By Richard Weinman

Mr. Weinman, was an incredibly active broadcaster until injured in a tragic 2005 auto accident.  Dead at the scene, he was resuscitated and “put back together”.  He currently writes a column for AARP Oregon aptly entitled The Thin Edge of Dignity.  Dick’s column is a bi-monthly column featuring “an independent man of 80 years, disabled in a traffic accident, who strives to maintain his independence enclosed in the world of dependency of an Assisted Living Facility”.

Let us know what you think of Richard (Dick) Weinman’s Assisted Living Documentary in the comments below.

Why tablets for seniors are a great choice

iPad mini Why tablets for seniors are a great choice

As we continue to embrace the digital age, boomers and seniors are becoming increasingly exposed to the technological advances in communication, from laptops to smartphones and tablets. The iPhone 6 may be here, but for the older generations, tablets for seniors are a far more practical choice for a number of reasons.

Tablets are bigger

The obvious reason that tablets for seniors are preferable to smartphones, is their size. Today’s modern smartphone might be up to 5.5 inches in screen size, but with an average 9 inch tablet screen size, these friendly little devices are easier on the eye and promise the same capabilities as the modern day smartphone. They’re also far preferable for mobile communication, for example, a Skype conversation with family or friends can be seen far more clearly on a bigger screen.

Tablets are mobileKindle Fire 242x300 Why tablets for seniors are a great choice

While laptops might have been the gadget of choice for older adults some years ago, nobody can deny that they can be clunky.  A laptop might be an ideal choice if it is not frequently used, but for those of us who are still mobile enough to get around on a daily basis, we need a device that can travel with us. The tablet is the perfect go-between for mobile phones and laptops – it has an extensive battery life and can connect to Wi-Fi, which is ideal for emailing, browsing, and gaming in coffee shops, waiting areas and more.

Tablets can be adjusted for aging eyes and vision loss

756px Xperia Tablet S auf der Internationalen Funkausstellung 2012 in Berlin 2 PD 150x150 Why tablets for seniors are a great choice  Tablets that are back-lit are a huge boost for those with vision loss.  The ability to zoom and enlarge photos and text easily with two fingers is a clear winner over laptops for adults with vision impairments.   Tablets can also be easily adjusted for color contrast, text size, text-to-speech, magnification,  and negative colors.  In this way, tablets are keeping people connection to the outside world who may otherwise be isolated due to their vision.

Tablets for seniors can improve cognitive function 

There is no doubt that the gaming capabilities for today’s modern tablets know no bounds. In particular, however, when done right, tablet games can be especially helpful for us as we age. Modern-day brain training games like Sudoku and Crosswords have moved on from the pen and paper era to being based within our tablets. Moreover, studies have shown that challenging games like card and brain games (we like Lumosity.com) can help to improve our cognitive skills and information retention.  As we get older we might have trouble finding enough people to sit down and play a game of cards with, which is why sites like www.casinosagafans.com may be preferable may be preferable, giving users the chance to flex their strategic skills without the hassle of a pack of cards.

The power of modern day tablets as a way of keeping in touch and keeping the brain stimulated is continually changing and improving.  With improved mobile internet access and low cost to purchase, there’s no reason why every older adult shouldn’t have one.  What are your favorite online gaming sites?

Photo Credit: Wikimedia

Best Assisted Living In Portland Oregon

The Senior List Best Of Series 200x300 Best Assisted Living In Portland OregonThe Senior List® set out to find the top 10 best assisted living facilities in Portland Oregon.  We compiled reviews from the top senior housing review websites to pull together our top 10 list.  Click here to read about our methods, and interpreting the Top 10 List.  All ratings are based on 5 stars.

Best Assisted Living In Portland Oregon | Who makes the list?

Portland, Oregon makes for an excellent retirement city with plenty of assisted living options for seniors.  The city contains a robust public transportation system, mild weather, and excellent hospitals.  Portland has always been a nationwide leader in the eldercare field and continues that trend today.  Below are our findings for the best assisted living communities in Portland, Oregon.

#1 Cherry Blossom Cottage | Portland Oregon

cherry blossom cottage Best Assisted Living In Portland Oregon

Cherry Blossom Cottage provides Residential Care and Assisted Living in Portland.

Caring.com 7 reviews – Average rating: 4.5
Golden Reviews 6 reviews – Average rating 5
SeniorAdvisor.com 13 reviews – Average rating 5

What they liked: Smaller size, “homey” feeling, not institutional, warm, caring staff, fun and educational activities

What they didn’t like: traditional food for the elderly, activities are basic, old but well-maintained building

#2 Hearthstone at Murrayhill | Portland Oregon

HAM Outside 036 150x120 Best Assisted Living In Portland OregonHearthstone at Murrayhill provides Independent Living, Assisted Living, and Memory Care apartments in Beaverton, an area just west of Portland.

Caring.com 5 reviews – Average Rating 5
Senior Advisor.com 3 reviews – Average Rating 4
GoldenReviews.com  4 reviews – Average Rating 5

What they liked: family business, activities, good sized rooms, volunteer opportunities, shuttle for shopping and appointments, attitude of staff, multiple levels of care, helpful staff, well maintained facility, attention to details, great food, clean, feels like a cruise ship, management is quick to resolve issues, residents treated with respect and dignity, staff aware of changes in residents, beautifully decorated, down to earth, family oriented

What they didn’t like: high cost, odoriferous

#3 Avamere at Bethany | Portland Oregon

photo Best Assisted Living In Portland OregonAvamere at Bethany provides Independent Living, Assisted Living, and Memory Care apartments in Portland.

Caring.com 4 reviews – Average Rating 4.5
SeniorAdvisor.com 3 reviews – Average Rating 4.5

 

What they liked: cleanliness, activities for residents, bright, upscale, garden area, spacious apartments, ice cream parlor, on-site beautician, welcoming staff, beautiful grounds, close to golf course, very good food, happy hour weekly, smells fresh

What they didn’t like: bland meals, would like to see more activities

#4 West Hills Village | Portland Oregon

63566 Best Assisted Living In Portland OregonWest Hills Village provides Independent Living and Assisted Living apartments in Portland.

Caring.com 1 review – Average Rating 4
SeniorAdvisor.com 3 reviews – Average Rating 4.5
SeniorHomes.com 6 reviews – Average Rating 5

What they liked: feels elegant and sophisticated, rooms are large sized, “fine dining” lives up to the promise, friendly and caring staff, many opportunities for residents including volunteering in the community, variety of room sizes and options, low turnover, prompt assistance, open dining (7am-7pm), rehab next door, very active place

What they didn’t like: too fancy

#5 Elite Care at Oatfield Estates | Milwaukie Oregon

oatfield estates exterior 2 Best Assisted Living In Portland OregonElite Care at Oatfield Estates provides an alternative to Assisted Living in Milwaukie, an area south east of Portland.

Caring.com 2 reviews – Average Rating 4
SeniorAdvisor.com 3 reviews – Average Rating 4.5
SeniorHomes.com  1 review – Average Rating 5
GoldenReviews.com 4 reviews – Average Rating 3.7

What they liked: locally owned, LEED certified, inclusion of technology, residents are encouraged to participate in daily activities like preparing meals, small environment, focus on memory care, unique amenities and features, gardens, large grounds (6.5 acres), accessible walking paths, high quality food, organic food grown on site, individualized care,  caring staff, feels like home, intimate feel, breathtaking views, quiet location

What they didn’t like: high cost, turnover in upper management, no Medicaid option

#6 Russellville Park | Portland Oregon

Russellville Park Best Assisted Living In Portland OregonRussellville Park provides Independent, Assisted Living and Memory Care apartments in Portland.

Caring.com 2 reviews – Average rating: 4
Golden Reviews.com 3 reviews- Average rating: 5
SeniorAdvisor.com 14 reviews – Average rating: 4
SeniorHomes.com 6 reviews – Average rating: 4

What they liked: modern, clean facilities, activities programs, good sized apartments, food, centrally located

What they didn’t like:  food, levels of care that didn’t meet the needs of a loved one, lack of transparency of costs, not enough parking, high cost

#7 Emeritus at Park Place | Portland Oregon

Emeritus at Park Place JPEG High Res 2 of 17 300x223 Best Assisted Living In Portland OregonEmeritus at Park Place provides Assisted Living apartments in Portland.

Caring.com 9 reviews- Average Rating: 4 stars
SeniorAdvisor.com 3 reviews- Average Rating: 4.5

 

What they liked: facility is neat and clean, friendly staff, numerous activities, “old school” diner, great food, good value for the money, near park with walking paths,

What they didn’t like: felt lonely, juice bar is not running 24hrs/ day, needs improvement in cleanliness, limited parking

#8 Pacifica Senior Living Calaroga Terrace | Portland Oregon

small calaroga portland exterior Best Assisted Living In Portland OregonCalaroga Terrace provides Independent and Assisted Living in Portland.

Google+ 6 reviews – Average Rating: 4
Caring.com 4 reviews- Average Rating: 4
GoldenReviews.com 5 reviews – Average Rating: 4.77
SeniorAdvisor.com 10 reviews – Average Rating: 4

What they liked: food, views, close proximity to downtown Portland, clean facilities, location, friendly staff and residents, 24hr nursing supervision, near public transportation, nice rooms and dining areas

What they didn’t like: food, no kitchens in apartments, elevators, railings on apartment balcony, age of building, nursing concerns

#9 Courtyard at Mt. Tabor | Portland Oregon

Courtyard at Mt. Tabor Best Assisted Living In Portland OregonCourtyard at Mt. Tabor provides Independent, Assisted Living and Memory Care apartments in Portland.  

Caring.com 7 reviews – Average Rating: 4
SeniorAdvisor.com – Average Rating 4
SeniorHomes.com 2 reviews – Average Rating 4

 

What they liked: activities, view, friendly staff, food, nice buildings, active peer group

What they didn’t like: overselling regardless of care needs, cost

#10 The Springs at Tanasbourne | Hillsboro Oregon

entrance Best Assisted Living In Portland OregonThe Springs at Tanasbourne provides Independent Living, Assisted Living, and Memory Care apartments in Hillsboro, an area just west of Portland.

Caring.com 6 reviews- Average Rating 4
SeniorAdvisor.com 5 reviews- Average Rating 4

 

What they liked: beautiful facility, movie theater, indoor pool, putting green, personal storage areas, clean, modern, no foul odors, supportive staff, concierge service, men’s group, park next door, shopping next door, upscale,

What they didn’t like: high cost, large facility, long hallways

If you have experience with any of the above assisted living communities, please provide some feedback below in the comments section!  You can also submit your own reviews to any of the senior housing review websites listed above.  Do you know of an assisted living facility that should be on our best of Portland Oregon list?  Let us know by commenting below!

If you are an Assisted Living community that made our list, feel free to access widgets to share your accomplishment on your website, newsletters, and emails.  Click here to access the widget gallery for best assisted living in Portland, Oregon.

Costco MediPendant Reviews

Costco MediPendant Review 150x150 Costco MediPendant ReviewsOur readers alerted us to the fact that the Costco MediPendant Medical Alert System is gaining in popularity, and asked us to look into this medical alert device for seniors.  The Costco MediPendant is a medical alert system that works best with a traditional telephone line.  This unit is water resistant, and although the promotional material maintains it can be worn in the shower or bath, we’d refrain from wearing it in the bath tub.

Costco MediPendant Battery Life

One interesting feature of the Costco MediPendant is the battery life.  The MediPendant comes with an internal battery that last 1-3 years on a single charge (so says the company representative I spoke with today).  The Costco package actually provides an additional battery, so theoretically you or your loved one should be set for 2-6 years on battery life.  We always error on the conservative side so count on 1 year of battery life… But hey, since they give you an extra – 2 years isn’t all bad!

Costco MediPendant Reviews

Costco MediPendant Reviews are actually quite good across the spectrum.  Here is a solid breakdown.

costco medipendant reviews Costco MediPendant Reviews From Costco.com:     As of 9/3/14 there are 28 reviews with a total of 4.5 out of 5 stars

Amazon MediPendant Reviews Costco MediPendant ReviewsFrom Amazon.com:  As of 9/3/14 there are 6 reviews with a total of 4 out of 5 stars

The Senior List® likes the MediPendant Medical Alert System from Costco. The only challenges at this point are that the MediPendant is water resistant (vs waterproof) and the size of the device is a bit large. We understand that for the speakerphone type medical alert pendants, they’re all big and bulky. Keep your eye on this market. With nano technology and nano coatings becoming more prevalent in so many market spaces, we expect that medical devices like medical alert systems and hearing aids will continue to get smaller, less intrusive, and more intuitive.  If you like the speakerphone type medical alert systems, this looks like a good bargain.  We were also impressed with their customer service representatives.  We spoke to them extensively prior to writing this review.

Costco MediPendant Monthly Fee

The MediPendant from Costco comes with 6 months of free service.  That means 6 months worth of access to the call center operators (they answer the phone when you press the emergency button, and dispatch help).  This savings equates to around $162 dollars (assuming an average call center rate of $27 per month).  The representatives at MediPendant gave me their rate breakdown today, and told me there are NO long-term contracts that lock consumers into paying for the service when not in use.  There are however, rates that are based on service terms.  The MediPendant representative assured me that no matter what term a consumer chose, they could opt out at any time and receive a prorated rebate.  Here are their rates and terms:

  • Month to Month (must be requested) – $26.95 per month
  • 3 Month Service Plan – $24.95 per month
  • 6 Month Service Plan – $22.95 per month
  • 12 Month Service Plan – $19.95 per month

We recommend that you get the opt-out language (with rebate information) in writing before committing.  If you do, we see no reason not to go for the 12 month service plan.  It should be explicit in their Terms and Conditions documentation though.  If it’s not, request this information in writing.  If you’re new to the medical alert system industry, you’ll want to read our top 10 questions you should ask before buying a medical alert system.  It will save you some hassles down the road.

Would You Like a Medical Alert Recommendation?

Medical Alert Buyers Guide

 

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More Medical Alert System Questions

eCare+Voice More Medical Alert System QuestionsKathy G. asked some great medical alert system questions after reading our list of top questions you should ask before buying a medical alert system.  I thought they were worthy of their own post, so we’ve copied her medical alert system questions right here (along with the answers).  As always, if you have further clarifications based on your own experience or wish to continue the conversation, please engage in our comments section below.  A rich dialog about medical alert systems can end up benefiting a great many families in need.  Special thanks to Kathy G., and here you go!

1. Is there a detailed diagram of how the medical alert system is connected? I don’t have a diagram, but here is a nice tutorial on the typical components of a traditional (land-line based) medical alert system, and how they work: http://www.medicalalertadvice.com/buyers-guide-how-sys-works.php. This is NOT an endorsement of this provider or their products, but they provide a nice example.

2. How does the signal travel from the button to the call center? For a land-line based medical alert system, the pendant uses a specific communication frequency to the base unit. The base unit then dials the medical alert provider’s call center. The call center usually attempts to communicate (via the base unit) with the user, and if there is no response they dispatch a predetermined responder (ambulance or family member). For a cellular based medical alert system the mobile unit contacts the call center directly, and they dispatch as described above. The base units for the cellular based medical alert devices usually act as charging stations.

3. What is a DSL Filter and where is it placed? (per wikipedia) “A DSL filter or microfilter is an analog low-pass filter installed between analog devices (such as telephones or analog modems) and a plain old telephone service (POTS) line, in order to prevent interference between such devices and a digital subscriber line (DSL) service operating on the same line.” These accessories are very common since nearly every cable/phone company has moved from analogue to digital services. I believe these accessories (if needed) are inserted into the line prior to entering your land-line plugin area. Here is a picture of a DSL filter.

4. What is the difference between power cord and signal cord? I’m not sure what signal cord is referring to, but it may simply refer to the medical alert system’s antennae. The power cord connects your base unit to the wall socket.

5. What does “range” refer to? The typical range of a traditional medical alert system is around 600-800 feet. This is a radius around the base unit, and depends on a number of factors including penetration through walls, signal interference (with other gadgets), etc. This range issue has led to the growing popularity of cellular based medical alert systems which have no range issues (other than the wireless signal from the carrier).

6. Does a doctor have to sign for a medical alert system? No.  A doctor does not have to sign anything. If your insurance provider covers this type of thing, you may need a doctor’s order, but this is a rare exception.

Would You Like a Medical Alert Recommendation?

Medical Alert Buyers Guide