Walmart’s Oldest Employee Turns 103

Walmart's Oldest EmployeeIf you had a crystal ball and could look into your future, what would you be doing if you could see yourself alive and well at the ripe old age of 103?  If you said “working” you’d be in the minority, but that’s exactly what Loren Wade is doing even as he celebrates his 103rd birthday as Walmart’s most famous centenarian.

Walmart’s oldest employee works at the Winfield, Kansas Walmart where he’s been a faithful worker for the past 32 years.  It doesn’t take a math whiz to calculate that Mr. Wade started working at Walmart in his 70’s (yes I realize that’s enough to make many of us feel inadequate) proving that it’s never too late!

Walmart’s Oldest Employee

In a recent interview with The Today Show, Wade told Sheinelle Jones; “I like to meet the people and being here I get to talk to a lot of people, I like being occupied. I usually keep very busy, one thing or another. They see to it that I do.”  These are literally words-to-live-by, at least as far as Loren Wade is concerned.

Proverbs 17:22 reads;  A merry heart doeth good like a medicine, but a broken spirit drieth the bones.  Mr. Wade seems to embody the spirit of that excerpt to it’s fullest.  Perhaps the key to longevity is found in the way Mr. Wade lives his life.  To be healthy, one must live healthy, exercise daily, and it seems more and more critical that it’s necessary to stay active in “your community” (whether that’s with your friends or your co-workers).

I keep thinking that when you’re 103 why don’t you quit? And then I think – well, as long as you’re able to work why don’t you just go ahead and work? – Loren Wade, Walmart’s oldest employee

Recent Alzheimer’s research has found a correlation between an active lifestyle (including aerobic exercise) and a decrease in mild cognitive impairment.  As we learn more and more about dementia and other cognitive diseases, we should remember what it takes to maintain a sharp edge… even at 103!  Happy Birthday Mr. Wade.  May you have many, many more.

Saying Goodbye To Your Parents

Saying goodbye to your parentsIf you’ve been following Judy Fox’s blog over at When The Table Turns, you’ve been treated to one of the great journeys that children of aging parents must endure.  Judy assumed the role of caregiver a number of years ago when her mother declined in health and lost her independence.  Judy’s lessons in caregiving (during her journey) combined with her incredible gift as a writer gave us a glimpse into the trials and tribulations of this most difficult process – of preparing for the end.

Saying goodbye to your parents isn’t easy, but Judy managed to capture a good many treasured moments, and she’s shared those moments with us along the way. If you’re saying goodbye to your parents, or if you ever wondered what that was going to be like, you should visit Judy’s blog to gain insight and introspection into the process.  Judy’s mother passed away recently, and her final two posts are a heartfelt tribute to her mother and to the process of being able to say goodbye.

Judy’s final two posts are entitled “The Long Good-bye” and “She’s Gone”.  Here are a few excerpts from each:

“The Long Good-bye” by: Judy Fox

“It really is a shifting landscape of feelings, responses – swings between beautiful tender raw moments and then the agonizing moments of agitation when it’s hard to assuage my mother’s discomfort. She may repeat again and again: “Help me…I’m tired.”

There are heart to heart moments where I express yet again but in even more detail why I so much appreciate her. I tell her I will miss her terribly but I will be fine. And she is relieved. I tell her tentative plans I have after she goes and she listens attentively. She says she has confidence in me.”

It feels like Mom has been saying good-bye to me for a long time and it’s gone through different stages. At one point she said she was ready to go, not afraid of dying, but didn’t want to leave me. She also was concerned that I would be alright. She is still somewhat concerned but not as much. I tell her over and over again that I will be fine and she is relieved. – Judy Fox

saying goodbye to mom“She’s Gone” by: Judy Fox

“I did not know what it would be like after my mom died and that is still unfolding hour by hour, day by day. At first there was great relief that she died so easily…and then unbearable missing of her…calling out to her to come back to me in some form. One morning – I think only the second day after she died, I was plunged into such sorrow and again some words came through that said, “If you give yourself totally and not want anything for yourself, that will be your salvation.” And a clearing came in my heart. It was like my mother was speaking to me and I knew it was true.”

And my strongest memories are from the last three years post stroke when she was mostly in bed and could not walk anymore. I would lay in bed with her and we would laugh together until the bed was almost shaking – forgetting at times what initiated the laughter. I will never forget the warmth of being next to her, holding her hand, kissing her face. – Judy Fox

saying goodbye to your parentsTo Judy we’d like to express our heartfelt gratitude for letting us in on her incredible journey.  Judy was a daughter who became a caregiver.  Through her eloquent writing she also became a teacher… Someone who can help us all take this most difficult walk when it’s our time.  Those of us here at The Senior List, and our followers on Facebook and Twitter wish Judy much strength in the coming days and weeks.  When it’s time, we hope she continues to write – As a caregiver no-more, but as a teacher who has so much left to give.

Remembering The Dust Bowl

The Dust Bowl

The Dust Bowl was an incredible phenomenon during the 1930’s in which the early settlers dug up the deep rooted native grasses of the Great Plains to plant wheat and other non-native commodity crops.  In doing so, settlers unleashed a chain of events that would haunt this generation eternally.  A lack of dry-land farming knowledge combined with a string of unprecedented droughts caused the “virgin topsoil” to literally blow away in the ever-present winds.

The Dust Bowl

The Homestead Act

Encouraged by the Homestead Act, settlers came from near and far (but mostly far).  It was a time when many Europeans were exploring the Great Plains, and this migration was made easier by the First Transcontinental Railroad.  The “Overland Route” connected the existing Eastern U.S. rail network to the Pacific Ocean at San Francisco Bay.

Transcontinental Railroad

The Topsoil of the Great Plains

The topsoil of the Great Plains reportedly made it all the way to NY City at times, carried by the jet stream eastward.  Homesteaders that stayed on the land during the dust bowl years suffered many ailments including dust pneumonia, rickets, valley fever, and malnutrition (to name just a few).

Remembering the Dust Bowl

The Worst Hard Time

In the fall of 1932, many farmers did not plant a crop of next year’s wheat.  What was the point?  They could hope for the drought to end and bring in a good harvest next year, but if the price was anywhere close what it had been for the last two years, it meant only another shove toward bankruptcy.  The challenge was to keep a smidgen of self respect while living on what you could kill or grow in a garden.  Life was on hold, suspended until the rains returned.  To see land that you had brought to life turn to nothing was as sad as watching a friend die of a long illness.  And then to fallow that land, because hope itself was gone, was harder still. — Excerpt from “The Worst Hard Time” by Timothy Egan

Migrant Mother - The Dust Bowl

The Plow That Broke the Plains

Below is a historical documentary titled “The Plow That Broke the Plains” (1936). The short documentary was written and directed by Pare Lorentz, and it depicts what happened to the Great Plains region of the United States and Canada when uncontrolled agricultural farming led to the Dust Bowl. The film was sponsored by the U.S. Resettlement Administration to raise awareness about “The New Deal”.  It was considered controversial at the time, especially to those settlers riding out the Dust Bowl who thought the film sensationalized their plight on the plains.

credits: Wikipedia, YouTube, & “The Worst Hard Time” by Timothy Egan

2015 Senior Discounts On Prescriptions

prescription discounts for seniorsReaders asked us to research prescription discounts for seniors, so we sent our Senior-List-Sleuths on a quest to scour the internet (or “series of tubes” if you’re a fan of the late Alaska senator Ted Stevens) to see what we could find.  Here’s a nice list of prescription discounts and discount clubs for seniors to be aware of.

In many cases, these prescription discounts and discount clubs are available to anyone with enrollment in provider programs. Without exception, each of these programs is either free, or available for a nominal fee.  This is great news for boomers and seniors, and it’s great news for folks that need some assistance (especially if they aren’t carrying insurance).

List of Senior Discounts on Prescriptions

AARP:  With the AARP Prescription Discount Card (provided by Catamaran), AARP members and their families can access an average savings of 38% off prescription drugs (regardless of age or health status).  Must be a member of AARP to access benefits.  AARP boasts acceptance by 64,000 pharmacies nationwide.

Rite Aid:  Sign up for the Rite Aid Rx Savings Program.  Save 15% or more on thousands of brand name and generic prescription drugs1 by signing up for the Rite Aid Rx Savings Program. When you sign up, you’ll receive Rx Savings Card that gives you access to special discounts at Rite Aid pharmacy, including:

CVS Pharmacy:  Enroll in the CVS Pharmacy Health Savings Pass program. It’s easy and costs only $15 annually (per person). Whether you have limited prescription insurance or no coverage at all, you can sign up and start saving immediately.  This is not an insurance plan, it’s a prescription savings program. Under this program you can also receive 10% off MinuteClinic services inside select CVS/pharmacy stores.

Walgreens Prescription Savings Club:  Another great option for folks without insurance coverage. Walgreens Prescription Savings Club members get special discounts off the cash price of thousands of brand-name and generic medications as well as other benefits when they use their Prescription Savings Club Card. Additionally, if you don’t save at least the cost of your membership fee in one year, Walgreens will give you the difference.

Kmart:  The Prescription Savings Club at Kmart can be yours for a $10 enrollment fee.  You and the family are then covered  for certain generic drugs (starting at $5 for a 30-day supply and starting at $10 for a 90-day supply) * View Drug List.  In additional you’ll receive savings on non-preferred generics up to 65%, as well as 20% off brand name medications.  20% savings on flu immunizations and 10% savings on all other immunizations (e.g. shingles, whooping cough, hepatitis A&B, etc.).  You can even get discounts on pet medications with a prescription from your vet.

Target:  The Target Prescription Savings Program entitles seniors (and others in the household) savings of 10-50% on prescription medications (off of retail). One membership works for everyone in your household, and you can use your card at any (Target) Pharmacy.  In addition if you sign up for Target’s Pharmacy Rewards, and fill five eligible prescriptions, you’ll get a certificate for 5% off a day of shopping.  (Hey, every penny counts!)

Consumer Reports On Drug Costs

Did you know that Consumer Reports has secret shoppers that visit pharmacies (and other businesses) to investigate business practices?  When it comes to pharmacies, secret shoppers found that simply asking for discounts (like senior discounts, membership programs, or other incentives) tended to yield savings opportunities on prescription meds.  (Note: This is also a strategy we advocate when looking for senior discounts at restaurants.)  Additional prescription savings opportunities identified by Consumer Reports were:

  • Paying Cash – Some consumers report that NOT using their insurance benefit for certain meds has yielded savings.  Larger (big box) chains offer hundreds of popular prescription medications for just $4 per month, or $10 for a 3 month supply.
  • Join discount clubs like we’ve identified above.
  • Filling 90 day prescriptions could save you additional co-pays.
  • Shop around. All pharmacies are NOT created equal. Making a few phone calls could save you some serious money.

Government Help For Prescription Costs

In addition to these corporate prescription drug clubs, there are government agencies that can offer assistance and advice as well.  Answers.USA.Gov offers this advice for those that need some help with prescription drug costs.  Click through to our piece on Government Agencies Available to Help With Prescription Drug Costs.

The biggest lesson here is that consumers need to ask around. Don’t assume that the price is the price. Shop around and ask a lot of questions.  If you have advice for our community, please let us know what you’re doing to save on prescription drug costs in the comments section below!

Top 5 Features Of A Modern Medical Alert System

We’ve written extensively about medical alert systems here on The Senior List. We’ve done so in an attempt to educate the public on appropriateness of use, and to offer tips and advice on buying a medical alert system for your loved one (or yourself).

One of the things we haven’t focused on as much is what we think the perfect medical alert system consists of.  So with that as a backdrop, here is our wish list. Our top 5 features that would define the perfect (in-home) medical alert system:

The Best Medical Alert System: Top 5 Features

 

1.  The best medical alert system should be a small (discrete) waterproof form factor

I’m talking about a small pendant style medical alert system that doesn’t make you look like Flava Flave (of Public Enemy fame).  There should be options today on style, and there really aren’t many to choose from.  Our idea for best options include both the necklace style pendant alert button, as well as a small wristband type device.  Both should beflavor flav wearing clock totally waterproof so they can be worn in the shower or the bathtub.  Not-so-fun-fact; Did you know that over 1 in 3 seniors fall every year, and according to to the National Institute on Aging, over 80 of those falls are in the bathroom.  This is why it’s so important for manufacturers to get this WATERPROOFING issue right now.  Most of the medical alert devices today are water resistant (not waterproof), leading many manufacturers to recommend that they not be worn in the bathtub or shower (at the very least not submerged).  This is a biggie folks, the best medical alert devices need to be waterproof.

2.  The best medical alert system providers should never ask you to sign a long term agreement

Our favorite providers out there have month-to-month options for families and they don’t gouge the customer for choosing this option.  Believe it or not, there are some medical alert system providers that have conned consumers into 3 year contract commitments, which is appalling.  Just sniff around The Senior List medical alert system articles and you’ll hear directly from consumers that got stuck… and aren’t happy!  Always, always make sure you’re signing up for a commitment that you are comfortable with, not something a sales person pushes you into signing.  In fact if you do get pressured like that, just walk away.  Tell them you’ll be sharing your story with us, and we’ll make sure to warn other consumers of nasty sales tactics.  Frankly, we’re tired of it.

3.  The best medical alert system should be comfortable and lightweight

One of the worst tTimex Ironmanhings that could happen after investing in life-saving technology like a medical alert system is that your loved one doesn’t wear it.  Our wish list includes something that looks fashionable or sporty, and isn’t bulky or hard edged.  If it’s as comfortable as my Timex Ironman watch band, it’s going to be worn all the time.  If it’s big, bulky and clunky like my Tissot dress watch… it’s only going to be worn for special occasions.  And that’s not good enough!  Many of the form factors (pendant or wrist style) all look alike today… but hey this is a wish list right?

4.  The best medical alert systems should have fall detection technology that works

We’ve heard from countless community members here on The Senior List that fall detection on the devices today stinks!  While we love and respect your feedback, we’re in the camp that believes it’s good… not great (yet).  Fall detection has been around for years in these devices.  A number of companies over the years have bit-the-big-one (read failed) trying to develop a fall detection device and stand on that leg alone (as a major differentiator).  Frankly, it’s tough to do for a huge number of reasons.  First, expectations of what fall detection devices should or shouldn’t do vary widely with both consumers and industry experts.  The algorithms that constitute what a fall is and what a fall isn’t are difficult to define and fine-tune.  Finally, we all fall a bit differently.  A fairly active adult may be doing exercises in the home and fall into the couch to catch a breather.  Is this a fall? Will this set off the device?  It’s a very tough thing to perfect.  But for our wish list, we’d like the option of fall detection that really works.

5.  The best medical alert systems should have communication options in the case of an emergency

What I mean is… Who do you want your PERS (personal emergency response system) to call if you depress the button?  Do you want this device to call a loved one?  Do you want it toOneCall Speaker Pendant ring a call center?  Do you want it to dial 911 directly?  These are all options of one or more of these medical alert systems.  We’d like to have the option to program this device to ring a family member AND a call center (in that order).  If it’s a minor emergency, I’d rather speak to a loved one.  If that loved one can’t be reached or they can’t reach me… It’s forwarded to the call center for possible dispatch.  Also, since this is a wish list we like the idea of a mini speaker phone built into our pendant or wristband.

So that’s it… Not to much to ask is it?  What did we miss?  What do you want to see on your ideal medical alert system?  Let us know in your comments below!

Would You Like a Medical Alert Recommendation?

Medical Alert Buyers Guide

Happy Fathers Day 2014

“When I was a boy of fourteen, my father was so ignorant I could hardly stand to have the old man around. But when I got to be twenty-one, I was astonished at how much he had learned in seven years.” ~Mark Twain, “Old Times on the Mississippi” Atlantic Monthly, 1874

father's day Wishing all of the dad’s out there very special wishes on this fathers day!  Here’s hoping you have a great day surrounded by family, or hearing from those most special to you.  This isn’t the only day I think about my own father, but it does force me to reflect more than I normally do.  More than anything, I think about all of the lessons I learned from my dad without knowing they were lessons.  Maybe that’s the magic of fatherhood.

A Successful Man (author unknown)

That man is a success – who has lived well, laughed often and loved much; who has gained the respect of intelligent men and the love of
children; who has filled his niche and accomplished his task; who leaves the world better than he found it; who has never lacked appreciation of earth’s beauty or failed to express it; who looked for the best in others and gave the best he had.

Have a special memory of your father or father figure? Share it below!

 “He didn’t tell me how to live; He lived and let me watch him do it.” – Clarence Budington Kelland

Best Dad image

Photo Of Elderly Couple In Same Place Each Season Until The Inevitable

Purportedly, journalist Ken Griffiths of The Sunday Times took a photo of an elderly couple in the same place (outside their home), each season for 12 consecutive years.  There are many theories surrounding this series of photos.  Some say it’s Ken Griffiths’ parents and he chronicled their love for one another through their final 12 seasons together.  Others merely note the acclaimed photographer and journalist took the photos of some would be friends to be originally published in 1973.  The results no matter which way you cut it are amazing, and they are making their way around the web for all to ponder.

“When you’re young you prefer the vulgar months, the fullness of the seasons. As you grow older you learn to like the in-between times, the months that can’t make up their minds. Perhaps it’s a way of admitting that things can’t ever bear the same certainty again.”
― Julian Barnes, Flaubert’s Parrot

There is something magical about each season anew.  Each bring with it inevitable change, glory and even decay.  Spring brings with it eternal hope and each season unveils a new chapter.  The same holds true in our lives, and I love to think about the parallels between our mother earth… and each of us that share her for a brief moment in time.

Photo of Elderly Couple: Ken Griffiths Season 1

Photo of Elderly Couple: Ken Griffiths Season 2

Photo of Elderly Couple: Ken Griffiths Season 3

Photo of Elderly Couple: Ken Griffiths Season 4

Photo of Elderly Couple: Ken Griffiths Season 5

Photo of Elderly Couple: Ken Griffiths Season 6

Photo of Elderly Couple: Ken Griffiths Season 7

Photo of Elderly Couple: Ken Griffiths Season 8

Photo of Elderly Couple: Ken Griffiths Season 9

Photo of Elderly Couple: Ken Griffiths Season 10

Photo of Elderly Couple: Ken Griffiths Season 11

Photo of Elderly Couple: Ken Griffiths Final Season

Medical Alert Industry Going Digital

Medical Alert Industry: iWatch renderingIf you or a family member is wearing a traditional (tethered to your land-line based telephone) medical alert system, you probably won’t be in a few years.  You see times they are a changing.  Traditional land-line based telephone systems are becoming a thing of the past… And those land-line based medical alert systems (think “I’ve fallen and I can’t  get up”) will be pushed out of the way by newer digital mobile devices.  It’s actually happening right now… The medical alert industry is changing before our very eyes! Medical alert industry: emergency alert pendantThe landscape in this market is changing at a rapid pace.  Traditional form factors like the iconic pendant buttons could also be replaced.  Did you know that there are medical alert apps out there for the iPhone and for Android devices?  Wearable digital devices are the new rage.  Think the new iWatch won’t have a medical alert app?  Think again… The innovators out there (the companies that will lead this space) have already begun to go mobile.  GreatCall, Philips and MobileHelp have already been leaning in this direction, and I’m guessing there are more innovators out there preparing to enter this space. The Senior List recently published a profile of 5 cellular based medical alert system providers currently on the market.  There are 2 additional cell based medical alert systems scheduled to launch this fall.  One from Philips Lifeline and from MobileHelp.  Further “change agents” will see this market as ripe for innovation, and it should prove very interesting to follow.

Would You Like a Medical Alert Recommendation?

Medical Alert Buyers Guide

Suicide Rate For Veterans Is Too High

suicide rate for veteransI’m not writing a regular column anymore, but recent statistics released by the Department of Veterans Affairs were so shocking, I felt the need to address them in a public forum.  To put it simply, the suicide rate for veterans is too high.  The report entitled “Suicide Data Report: 2012” examined suicide among our veterans, and found some alarming trends.  Incredibly, the suicide rate among veterans in 2009 and 2010 (the latest year data was accumulated) stood at 22 per day.  That’s right… per day!  The rigors of war, and the toll that takes on a veteran and their families can be overwhelming at times.  Conforming to a normal life after living in a combat zone for a year (or longer) can be confusing and downright difficult.

“The suicide level for veterans is unacceptable, what we’re seeing  is an extraordinary tragedy which speaks to the horror of war and the need for  us to do a much better job assisting our soldiers and their families after they  return home.” — Sen. Bernie Sanders  (I-Vt.) Chairman: Senate Veterans’ Affairs Committee

Estimated number of veteran suicides 1999-2010

Suicide Rate for Veterans

Suicide Data Report: 2012 – VA.gov

There are some things that we all can do to be more aware AND to take action on if we suspect someone is in crisis.

If you suspect a veteran friend or loved one is at risk for suicide, you should take the following actions now:

  • Reach out to them today (don’t wait).  Let them know you are thinking about them and give them ample opportunity to talk to you.  Your goal here is to be a good listener.  Look for additional clues and/or at-risk behaviors, and more than anything make sure they know they can count on you if things escalate.  The Mayo Clinic offers a list of questions you can ask a suicidal person like “How are you coping with what’s been happening in your life?” and “Do you ever feel like just giving up?”  Interestingly, the Mayo Clinic notes that “Asking about suicidal thoughts or feelings won’t push someone into doing something self-destructive. In fact, offering an opportunity to talk about feelings may reduce the risk of acting on suicidal feelings.”
  • Make sure they know about resources like the Veterans Crisis Line (1-800-273-8255 & press 1 to talk to someone live).  Additionally there is a Crisis Text Line (text 838255), AND an interactive Confidential Veterans Chat Portal (you’ll find it online at VeteranCrisisLine.net).  Another great resource for anyone (veteran or not) is The National Suicide Prevention Lifeline.  You can speak to someone now by dialing 1-800-273-TALK (8255)
  • Look for the warning signs.  Did you know that the VA’s 2012 Suicide Report indicated that the methods for non-fatal (suicidal) events showed that 51% of (veteran) suicide attempts included poisoning/overdosing?  Look for the accumulation of pills etc. Do they have access to firearms?  This same report indicated firearms were used in 10.9% of non-fatal suicides.  How are they sleeping? Are they isolating themselves from friends and family? Are they talking about being a burden to others?
  • Help them get the help they need.  If your friend or family member is in crisis, you CAN help them get the assistance they need.  Do the heavy lifting for them if necessary… Offer to join them when calling one of the hot-lines mentioned above.  Offer to take them to the doctors office.. and sit-in with them if necessary.  A family physician is a great resource for identifying the severity of suicide risk, and finding the proper resources to help.
  • Finally, to avert a crisis… call 911.  If all else fails, you need to call 911.  It’s a difficult call to make but if it means the difference between life and death… you make the call!

Strategies from Guy Kawasaki – Enchantment Book Review

Book Review: Guy Kawasaki’s “Enchantment”

I had the pleasure of previewing Guy Kawasaki’s new book “Enchantment earlier this year.  Kawasaki’s Enchantment hit stores March 8th, and it provides a guide to creating the next irresistable company, brand or widget (think Google, Groupon, or the iPhone).

Enchantment Book Review - Guy KawasakiThis is a must-read for start-ups as well as established companies.  As consumers become more and more sophisticated, companies must do more to get their attention (and hold onto it).  Regular visitors to The Senior List know that our platform allows the best senior-service providers to shine, and the worst providers to shine (albeit in a different light).  I have little doubt that the providers with the best ratings and reviews here on The Senior List are practicing some of Guy Kawasaki’s strategies for Enchantment (whether they know it or not).

Having worked in the field and corporate offices of muti-national AND small companies, one chapter really struck a chord.  Chapter 10 is titled; How to Enchant Your Employees.  The heart and sole of any organization is it’s dedicated employees.  Enchanting your customers is a no brainer, but I’d argue that it’s equally important to enchant your employees as well.  Keeping and motivating employees is no easy task, and losing your best employees is a recipe for disaster.  Let me share with you Strategies from Guy Kawasaki – Enchantment Book Review:

  • Provide a MAP:  “Providing an opportunity for employees to achieve mastery, autonomy, and purpost (MAP) is more important than money.”
  • Empower Them to Do the Right Thing:  “Bottom line:  Let your employees do the right thing, and you’ll enchant them.  And then they will enchant your customers.”
  • Judge Your Results and Others’ Intentions:  “Judge yourself by what you’ve accomplished and others by what they intended.  This means you are harsher on yourself than others”.
  • Address Your Shortcomings First:  “People who adopt this self-criticism strategy will improve managers because they take responsibility for lousy outcomes.”
  • Suck It Up:  (One of my personal favorites)  “Sometimes you should suck it up and deal with adversity, because that’s what great people do.”
  • Don’t Ask Employees to Do What You Wouldn’t Do:  “Nothing will increase your credibility and loyalty better than this.”
  • Celebrate Success:  “One win can overcome a hundred losses, so celebrating success is a powerful way to enchant employees.”

(There’s more to the list in Chapter 10, but you’ll need to buy the book to experience the full effect.)

“Enchantment transforms situations and relationships.  It converts hostility into civility.  It reshapes civility into affinity.  It changes skeptics and cynics into believers.”

-Guy Kawasaki from his new best seller,  Enchantment