Scooters For Seniors: Does Medicare Pay For My Scooter?

Scooters for SeniorsWhere did all the advertisements for scooters go?  New rules have made it harder and harder for Medicare to cover scooters for seniors.  It wasn’t so long ago that a prominent “scooter store” got itself in a pickle for pushing doctors to write prescriptions for Medicare furnished scooters (whether necessary or not).  Scrutiny surrounding The Scooter Store case has led to tighter restrictions on Medicare covered scooters, making eligibility for these scooters a complicated issue to wade through.

Here’s CBS News discussing The Scooter Store’s advertisements which targeted seniors all over the country:

Some members of Congress say the ads lead to hundreds of millions of dollars in unnecessary spending by Medicare, which is only supposed to pay for scooters as a medical necessity when seniors are unable to use a cane, walker or regular wheelchair. According to congressional testimony, Medicare accounted for about 75 percent of The SCOOTER Store’s revenue. – CBS News

The Medicare spending issues surrounding scooters and other durable medical equipment (DME) led to tighter restrictions on where you can purchase scooters for seniors, who is eligible for Medicare reimbursement, and the steps you need to take in order to be in compliance with Medicare Part B (medical insurance) rules.  Let’s dig into the details…

Who is eligible for a Scooter covered by Medicare? says that all people who meet criteria with Medicare Part B are covered for scooters (which they define as “manual wheelchairs & power mobility devices”).

What steps do I need to take?

Keep these facts in mind as you consider the steps you need to take when considering a scooter for mobility;

  • Medicare Part B (Medical Insurance) covers power-operated vehicles (scooters) and manual wheelchairs as durable medical equipment (DME) that your doctor prescribes for use in your home.
  • You must have a face-to-face examination and a written prescription from a doctor or other treating provider before Medicare helps pay for a power wheelchair.
  • Power wheelchairs are covered only when they’re medically necessary.

Where can I purchase a scooter?

You can purchase a scooter anywhere you wish if you’re paying out of pocket.  You can find them online (new and used) or you can visit your local DME supplier in town.  If you’re planning on some help from Medicare however, you need to visit an enrolled DME supplier that accepts the assignment cost from the federal government.  Here’s more:

Medicare will only cover your DME if your doctors and DME suppliers are enrolled in Medicare. Doctors and suppliers have to meet strict standards to enroll and stay enrolled in Medicare. If your doctors or suppliers aren’t enrolled, Medicare won’t pay the claims submitted by them. It’s also important to ask your suppliers if they participate in Medicare before you get DME. If suppliers are participating suppliers, they must accept assignment. If suppliers are enrolled in Medicare but aren’t “participating,” they may choose not to accept assignment. If suppliers don’t accept assignment, there’s no limit on the amount they can charge you. –

How much will it cost me?

If your DME provider accepts the Medicare assignment costs, you’ll be paying 20% of the Medicare-approved amount, and then the Part B deductible applies. says, “depending on the type of equipment, you may need to rent the equipment, you may need to buy the equipment, or you may be able to choose whether to rent or buy the equipment.”  After you’ve visited your (Medicare enrolled) doctor, and he/she has written you a prescription for a scooter, you can obtain details from a (Medicare enrolled) DME provider, and they can share options with you.  General prices for a decent (new) scooter will range from $750-$2,000.

The bottom line

Medicare is making it more difficult for folks who want help purchasing a scooter today.  One of our community members “Dennis” who owns Towson Medical Equipment Company has this to say about Medicare reimbursement for scooters; “Medicare rarely pays for senior scooters. We submit claims all the time and they always deny them. You will end up paying out of pocket for a senior scooter.”  So the best thing you can do today if you feel you’re eligible for Medicare assistance is to follow the new strict guidelines and work with a sanctioned DME provider in your local community.

If you have tips to share, or would like to comment on this issue (or other mobility issues) give us a shout in the comments below.  If you’re considering buying a scooter, make sure you read The Top 10 Questions to Ask When Evaluating Scooters for Seniors.

Product Review: Better Alerts

Medical Alert Reviews - Better AlertsBetter Alerts is a newer addition to the Mobile Personal Emergency Response System (MPERS) market, a market that’s seen some very exciting companies enter the fray.  These new medical alert system providers are challenging the traditional market dynamics, and forcing others to innovate (or die).

Better Alerts uses a winning combination of an Alert App + a Pebble Smart Watch (paired to a smartphone) to provide a comprehensive alert system.  Better Alerts founder, Doug Hopkins worked for a traditional medical alert system company and heard customers asking for devices that worked with smartphones. After watching “wearable” devices come to life, Doug saw an opportunity for seniors to use that same technology to maintain their independence.  Mr. Hopkins saw the need for something different, and he took action.

Seniors don’t have to stand for having to carry another device for home and mobile protection other than their smartphone and Pebble watch.  The days of wearing a Velcro wrist band with a button that doesn’t have any other functionality such as time, date, steps taken etc. are over.  Seniors can maintain their independence with a stylish functional watch not one of those “buttons”. – Doug Hopkins, Founder

Better Alerts has all the features that we have come to expect with new personal emergency response system companies.  Features like fall detection, alert buttons, activity tracking, medication reminders and a geo-fence that sends location alerts to caregivers

Easy Set Up

The installation of the Pebble app and Better Alerts app was very easy on my Android device (iOS also available) and it only took a few minutes to set up.   Once the Pebble smart watch was paired with my phone (bluetooth enabled), I was ready to enter caregiver information in my personalized dashboard.

better alerts mobile app snapshot

The Pebble Smart Watch as a Customizable Safety Watch

I was curious about why Doug chose the Pebble Watch to host his innovative medical alert app:

We identified the Pebble as the best piece of hardware due to its reliability, the fact that it is waterproof, affordable for seniors, and had good battery life.  The Pebble also is an open platform so it could be developed for iOS and Android where the Samsung smart watch only works with a Samsung phone, same with the Apple smart watch. – Doug Hopkins, Founder

This was my first time using a Pebble and I really liked the product.  In addition to installing the Better Alerts app, I found myself using it for email, texts, and music apps.  It was easy to use once I pushed all the buttons to see what they would do.  The Better Alerts app worked seamlessly with the Pebble and was intuitive as well.  The battery on the Pebble lasts from 5-7 days, depending on usage and charged fully in about 3 hours.

pebble smart watch

Better Alerts Features

Better Alerts offers pretty much everything we like to see in a medical alert system.

  • Pebble Smart Watch is Waterproof
  • Fall Detection Alert- *coming soon* client or caregiver to be able to adjust the sensitivity of the fall detection based on their lifestyle
  • Safe Zone- can be set to a range of 200, 300, 400 yards or 1 mile from home address.  When the Safe Zone is broken an Alert with a Google Maps™ locator is immediately sent to the Caregiver and Emergency Contacts with a live locator following them down the road.
  • Medication Reminders– once med reminders are set up, user and/or caregiver will receive vibrating reminders of med and description displayed on the watch.
  • Activity Reports- the Pebble Smart Watch has a pedometer to record steps.
  • Alert Buttons- within the Better Alerts App on the Pebble smart watch, one button can be used to summon a pre-designated caregiver, another button can be used to call 911 directly.
  • No Long Term Contracts

The Bottom Line

Better Alerts is competitively priced  starting at $19.95/month for a “Basic Plan” with limited features and you must purchase Pebble Smart Watch separately.  The “Total Protection Plan” is $29.95/month and it includes a free Pebble Smart Watch and all the features Best Alerts has to offer.  I’m impressed with all the features wrapped up in this little watch and its companion app.  It was also very easy to set up.

Better Alerts might be too complicated for seniors that aren’t tech savvy.  Some folks might also be confused by the multiple buttons on the Pebble Smartwatch.  It’s also very important to note that the Better Alerts Medical Alert System REQUIRES a smartphone (to pair with the watch), so that’s an imperative. All-in-all we think it’s a great integrated system, with a lot of nifty features.

What Are Walk-In Bathtubs?

With 80% of falls happening in the bathroom, it’s imperative for anyone at a risk for falls to examine the hazards in the home and the bathtub is one of them.  An alternative to traditional bathtubs are walk-in bathtubs.  Walk-in bathtubs are bathtubs that have doors on them.  They have doors that open up so the user doesn’t have to step over the leading edge of a traditional bathtub.  Walk-in bathtubs can be much safer alternatives for elderly and/or disabled individuals and can minimize the risk involved (in falling, etc.) for the less mobile among us.

Walk-In Bathtubs

walk-in bathtub

Walk-in bathtubs have heavy duty sealing (around the doors).  The seal prevents water from seeping out when the tub is full of water.  Walk-in tubs typically drain faster than traditional tubs too.  This ensures that users don’t have to sit around for long periods of time (waiting for the water to drain out).

How To Buy A Walk-In Bathtub

Because these tubs don’t come standard in a typical home, families will either reach out to a walk-in bathtub dealer (who can order the appropriate tub, and arrange for installation, etc.) or they will find a tub at Home Depot (or other big box stores) and hire someone separately to perform the installation.

Some walk-in bathtubs come with jets

Walk-in bathtubs can come with many features including jacuzzi style water jets.  Doors can open inside or outside, depending on the make and model of the tub, and they come in a variety of (stale) color combinations.  Newer walk-in tubs aren’t one-size-fits-all either.  They can come in small, medium or large sizes… and many different shapes!

The Down Side

There are other considerations to make when considering walk-in tubs.  First, you have to understand the overall experience of bathing in a walk-in tub.  It’s different than it is in a traditional bathtub.  For example, in a walk-in bathtub:

  • You must get in your tub, shut the door behind you, and then turn the water on so it slowly rises to the desired depth and temperature.
  • Getting out involves the same drill in reverse.  You have to wait for the tub to empty until you can get out of your walk-in tub.
    • Because many of these tubs have fast-draining systems, your plumbing may or may not be able to accommodate the faster draining systems.  You’ll want to find out before ordering.
  • A bare bones walk-in bathtub (without installation) is going to start at $2,000, and they go up from there.  The nicer models retail between $4,000 – $6,000.  Often times the bathroom will need a remodel to accommodate the new tub, and this could involve both an electrician and a plumber.  So price is definitely a consideration when considering a walk-in type bathtub.

The Bottom Line

There’s a big difference between stepping into a traditional bathtub vs. a walk-in bathtub, especially for the elderly and/or less mobile folks out there. Imagine stepping into the tub below, vs. some of the walk-in tubs illustrated above.  Cost should always be a consideration when making the decision to invest in a walk-in tub, but the safety of your loved one should be your primary consideration.

traditional bathtubs vs walk-in bathtubs

In the end, you must do a good bit of research to understand what makes the most sense in your specific situation. We’ll continue to write about these interesting products, in order to help you make the best choice you can make.  Until then… Happy Bathing!

Click here for tips on how to gently shower your aging parent.

If you have any tips about ordering or using a walk-in bathtub, please tell us your story in the comments below!

Some of the providers on our site have an affiliate relationship with The Senior List, and we’re proud of those relationships. We only work with providers that pass our own stringent criteria, and these are the same providers that we refer our friends and family to.

Product Review: V.ALRT Emergency Alert Button

V.ALRT is a great alert system for Independent Seniors

As the medical alert system industry continues its evolution towards connected devices, the V.ALRT app (and help button) are leading the way.  Made by VSN Mobil, an up and coming company that offers a range of innovative products. One of our favorites is the V.ALRT help button.  This little button is breaking traditional medical alert industry rules, and that is very exciting.

One of those long-standing rules is the idea of monthly fees.  We’re happy to tell you that the V.ALRT system has NO MONTHLY FEES.  Yes, it’s crazy, but true.

The V.ALRT help button can be purchased for $59.99 and that’s it.  No reoccurring fees, no hidden charges.  V.ALRT does many of the things we have been asking for in a medical alert system. And if that weren’t exciting enough, for a limited time, IF you use our discount code, you can receive an additional 25% off.  Click the link –> Senior List Discount and use code –> valrt25

The V.ALRT button comes in a variety of form factors.  It can be worn around the neck, as a watch (the button comes with a simple black watch band), on a key fob or discretely placed in a pocket, bag, or purse.   The V.ALRT is waterproof, has optional fall detection, and a long-lasting battery. More on that below!

Valrt can be worn as a lanyard

Key fob or Pendant Option

Valrt as a watch with a flexible comfortable band

Flexible Comfortable Watch Band

V.ALRT Medical Alert Button

Discreet poker chip sized button

Easy Set-Up

We tested out the V.ALRT in our home lab.  The first step is downloading the V.ALRT app to any compatible smartphone.  The V.ALRT connects to the smartphone via bluetooth connection.  So if the user doesn’t have a smartphone, this is not the right product for them (see my wish list below).

Connecting the device to my phone took a little time, however the folks at V.ALRT explained that the time to connect varies depending on the phone and version of bluetooth.  Once the devices were paired, I was able to enter the information about who I wanted the system to contact IF I pushed the button or had a fall.  V.ALRT does not call 911, it only contacts the people you designate.

V.ALRT App Settings

Text, Phone and GPS Location Notification

Once the alert button is pressed, or a fall is detected, the V.ALRT will send information to the pre-designated contacts with a personalized message through the app.  First, a text message with GPS location included is sent, then the app automatically dials the number of the contact to place a call.  I see this feature coming in handy in emergency situations where trying to call out is too stressful or a user is physically unable to access their phone.   I’m personally going to use V.ALRT when I am out running or cycling on my own.   The alerts and messaging are completely customizable through the app.

V.Alrt would be helpful on this remote running race

I should have been wearing V.ALRT

Fall Detection and Out of Range Alerts

Within the V.ALRT app, users can turn on (or off) the Fall Detection and Tracker Alerts.  If a fall is detected, the app will send an alert after a 60 second countdown to eliminate the chances of false alarms.  If a user has a fall and is able to press the button themselves, then that scenario would be ideal.  The fall detection feature is meant for situations where the user is not able to press the button.

I found the fall detection difficult to trigger with the “false” falls I was acting out to see how sensitive the device was.  The last hard fall I took sounded the alarm and sent an alert to my husband’s phone, just like it promised.  If the alert button is disconnected or travels out of range, an alert (optional) is sent to the button and the tethered phone.

V.ALRT notifications for alerts

Long Battery Life and Waterproof

Another complaint I have with many medical alert systems is their battery life.  V.ALRT’s battery can last up to a year depending on usage, and once a change is needed, it’s simply a watch battery that can be replaced by the user.  When I asked Matt Gordon, VP of Strategic Marketing, about other features in the works for V.ALRT like activity tracking and a microphone, he replied that those great features would impact the battery life and have not been added, yet.  The push button is waterproof and can be worn in the bath and shower.  I tested this feature with multiple showers, a dog bath, and a spilled drink with no side effects.

No Monthly Fees

This is my absolute favorite part about V.ALRT.  As I mentioned earlier, the V.ALRT costs $59.99 (see code below for an additional 25% discount).  There are no monthly fees, no set-up costs, no contracts.  This is a device that could be shared among users if needed, although at the price, why not buy one for the whole family?  I think of V.ALRT as a family safety product, not necessarily a medical alert button for seniors.  In fact, I will be using one for myself, and will likely purchase one for my kids.

IF you use The Senior List discount code, you can receive an additional 25% off.  Click the link –> Senior List Discount and use code –> valrt25

V.ALRT is a great alert system for kids

My Wish List for V.ALRT

After reviewing medical alert systems for a few years now, I have this idea of what I think is the perfect system.  V.ALRT is great, and if they want my advice on V.ALRT 2.0, here is what I’m hoping for.

  • Un-tethered technology: While the statistics are impressive — Experts say that by 2017 50% of seniors will own smartphones. However, there are still those won’t ever own one.  Plus, I don’t always carry my phone with me, especially in my home.
  • Speakerphone: I really like alert systems that have a speaker built into the device.  Especially for those with impaired hearing.
  • Activity alerts: Many new alert systems come with activity tracking and they will alert if they sense any abnormalities.  I have come to appreciate that functionality in a medical alert system, and I’m starting to expect it.

Product Review: The Alert 1 Medical Alert

The Alert1 Medical Alert System is a good option for a traditional in-home medical alert system.  They boast 20 years of Alert1 Medical Alertservice and over 250,000 customers to date.

Product Info: Alert 1 Medical Alert System

  • Name:  Alert 1 Medical Alert System
  • Website Info:
  • Auto Fall Detection?:  yes
  • Mobile (Cellular) Option?: yes
  • Equipment Cost:  $0 for traditional alert, Fall Detection and Cellular Option have one-time set up fees (see details below).
  • Monthly Cost:  $25.95-$35.95 (depending on monthly, quarterly, or annual plan)
  • Features:  Waterproof Pendant and Wristband Alert Buttons, 2-way communication on mobile option, Wireless, 24/7 Monitoring, Easy Termination Process, US Based (contracted) Care Center, 30 Day Money Back Guarantee.

Review: The Alert 1 Medical Alert For Seniors

Alert 1 (formally known as AlertOne) provides an economical choice for traditional Medical Alert Systems.  With over 250,000 families having used the Alert 1 to date, it would seem that they have a lot of experience to draw from.  Alert 1 offers pendant necklace and wristband alert button (options) as well as extra room and hallway buttons.   In addition to the traditional medical alert system offered by Alert 1, they have added a Fall Detection and Cellular option to the list of products to choose from.

Alert 1 Fall Detection

Alert1 Fall Detection Pendant

Photo Credit- Alert1

The fall detection option from Alert 1 is a small comfortable pendant that boasts a two-year battery life span and is 100% waterproof.  The pendant works up to 600 feet from the base unit, so make sure to place the base unit in a central area that reaches all bathrooms and other high fall-risk areas.  A one-time activation fee of $35, monthly plans start at $30.95.


Alert 1 Mobile (Cellular) Option

Alert1 Mobile Cellular Alert

Photo Credit: Alert1

The cellular option from Alert 1 is called the Kelsi; a mobile medical alarm that gets help with the push of a button anywhere in the U.S.  So, for those who are not home-bound, this discreet option requires no base station.  It also has a microphone and speaker to enable two-way communication and is waterproof.    The battery works for up to 2 months on a single charge, which is longer than other mobile options we have seen.  No equipment to purchase, the Kelsi has a one-time activation fee of $50 and monthly plans start at $35.95.

The Bottom Line: Alert 1

A good choice for traditional, fall detection, and cellular medical alert technology.  No equipment to purchase and no long-term contracts make this well established company someone to look at when making the choice of medical alert systems.

If you’ve used the Alert 1 Medical Alert System or know someone who has, please give us your opinion in the comment section below!

This post contains affiliate links. We only consider affiliate relationships on products that we recommend to friends and family.

Product Review: Lively Safety Watch

Lively Safety WatchesActivity trackers are all the rage these days.  Initially marketed to active young adults, we are seeing this trend work its way into products marketed to the boomer and senior demographic.  Enter Lively.  This functional and modern safety watch provides the standard step counting you find with other smart watches, but so much more!  Lively can provide medication reminders, step counting, family alerts, activity monitoring, and an alert button.  Oh, and it’s waterproof and tells time too (analog or digital).

Lively is Functional and Stylish

Readers often ask if we can recommend an alert system that comes in a more stylish form, like a watch or piece of jewelry. Lively’s safety watch is simple, modern, and has watchband color choices (coming soon).  The watch can also be used with a user’s favorite standard watch band.  It’s simple interface is easy to navigate and customize (customizing can be done remotely by a family member or caregiver) and the simple white-on-black lettering makes it easy to read.

Lively can Call for Help

When the help button is depressed on the Lively safety watch, the call center will try to reach the user by phone.  If the call center is unable to make contact with the user, they will attempt to reach emergency contacts and dispatch emergency services if needed.  In addition to the push button feature, Lively will offer a fall detection feature (Fall 2015) that will be an optional add-on.

Top Rated Medical Alert Systems

Activity Sensors

The Lively Safety Watch is accompanied by a Lively Hub and four Lively Sensors.  The hub simply plugs into an electrical outlet in the user’s home and the sensors are then placed on movable objects around the home.  Common placement of the sensors are pill boxes, refrigerator doors, shower doors, and other objects that the user would move, open, or close on a daily basis. When the sensors are in place, no interaction with them is required.  Once the sensors establish patterns of activity, alerts can be sent to designated family or caregivers if there are abnormalities in the daily routine.  For example, if the door of the refrigerator does not open in the morning, it could be an indication of a missed meal.  Notifications can be sent to anyone who is designated at setup by email, text, or the mobile app.

Brass Tacks

Lively is priced right when you compare it to similar products.  The initial cost for equipment is $49.95 for the Lively Safety Watch, Hub, and four Lively Sensors.  The monthly subscription ranges from $27.95-$34.95 depending on if you pay monthly, annually, or every two years. Lively currently offers the first month free.

The Bottom Line

We would recommend Lively to anyone who is looking for 1) a stylish non-pendant medical alert system 2) a medical alert solution that doesn’t require a phone line or in-home internet 3) anyone looking for non-invasive activity monitoring in the home.  We also like the low monthly cost of Lively that is very comparable to other medical alert systems.

We will be adding Lively to our “Favorites List”, if you have used Lively and have any feedback about your experience, we would love to hear about it below!

These decisions aren’t easy and we’re here to help you find the best deal from the best providers.  Some of the providers on our list have an affiliate relationship with The Senior List, and we’re proud of those relationships. We only work with providers that pass our own stringent criteria, and these are the same providers that we refer our friends and family to.


Product Review: Seniors Wireless

Seniors wireless telemed and mobile phone providerWhen was the last time you went to the doctor?  How long did it take to get an appointment?  Once you arrived, how long until you were seen?  If medication was prescribed, then you also took time to go to the pharmacy.  What if you could save yourself (or a loved one) all that time and energy in one phone call?

Seniors Wireless is a game changer, and we like game changers.  At it’s core, Seniors Wireless is the first combined mobile and telemedicine service in the U.S. specifically designed for those 55 and older.   The affordable teleMED Assist service provides direct access to board-certified physicians in your home state via phone or video for any reason, anytime, anywhere.  Yes, you read that right- with teleMED Assist, you can call and talk to a doctor about any issue, day or night, anywhere in the U.S.  The best part is that it doesn’t matter how much or how little you use the monthly service, it’s only $1/day.  TeleMED can be accessed from any cell phone, smartphone, or land-line.  Members simply call the toll-free teleMED number or use a video link for unlimited, direct access to a physician.  The physician can then evaluate, refer, and prescribe from the convenience of the member’s phone.
Seniors wireless telemed and mobile phone provider

Low Cost Mobile Phone Plans with Seniors Wireless

In addition to teleMED Assist, Seniors Wireless also has some great mobile phone plans starting at $10 per month. For those who like the convenience of a wireless service, but do not use a phone regularly, “top up” plans are easy to add additional or fewer minutes each month.  Most mobile phones these days are tied to lengthy contracts and confusing additional charges.  Seniors Wireless phone plans are month-to-month and require no contract.  They offer three different pay as you need prepaid plans based on how much of a talker you are.

  • Small: $10
  • Medium: $20
  • Large: $30
  • Extra Large: $90
  • Unlimited: $30-$169 depending on bundle

TeleMED Assist can be bundled with any of the above plans or as a stand-alone service.

  • $30 singles plan
  • $40 couples plan


Why We Recommend Medical Alert System Providers

Recommended Medical Alert SystemsWe’ve had a number of medical alert system providers inquire lately as to why we have a recommended list of medical alert providers, and what they can do to “make the list”.  First let me tell you about “why” we recommend certain providers, and then we’ll tackle the “how”.  Let’s start out with why we do it…

Why we recommend medical alert system providers

Having followed this industry for many years, we’ve come to know the reputable companies, and also the ones to avoid.  If you take a look back in The Senior List archives, you’ll see a number of resources that we’ve published to help consumers understand what to look for in a quality provider.  Our post The Top 10 Questions to Ask Before Buying a Medical Alert System is still one of our most valuable posts for caregivers looking for advice.

If you read through the Top 10 Questions, you’ll see that we don’t like long-term (locked-in) contracts.  This is one of the biggest mistakes consumers make in this space.  I can’t tell you how many horror stories we’ve heard about people failing to understand the fine print before signing a contract.  Don’t fall into this trap!

These are great little devices that allow our friends and family to stay in their homes longer, and guard against any unforeseen emergencies.  There are so many providers of medical alert systems on the market, most people don’t know where to turn.  When they realize they need a medical alert system, they’re usually in crisis mode, and they just don’t have the time or knowledge to do the right research.  We’ve seen this first-hand, and decided a long time ago to attempt to make this process easier for all.  (*Note, it’s our intention to provide the same kind of feedback in other areas like walk-in-tubs, hearing aids, Apps, scooters, and more).

The recommendations we make are rooted in experience, our knowledge of the industry, and from direct consumer feedback from sites like ours.  We also look for companies that are responsive to us when we reach out to them.  We figure if they’re not responsive to a publisher like The Senior List, they’re probably not going to be responsive to you the consumer (if you have an issue to take care of).  The companies we recommend on TSL are the same medical alert companies that we recommend to friends and family when we’re asked where to turn. We love matching people up to great providers!

Tempo medical alert from CarePredict

How we recommend medical alert system providers

We have certain criteria that medical alert companies must meet before we even consider recommending them.  Here are a few of those criteria:

  1. Online Reviews:  We check online reviews to obtain a sense of their overall service, and performance on a macro level.  Having tracked this industry for many years, we’re well aware that nobody’s perfect.  Our expectation isn’t that every review is going to be positive…  BUT if we see medical alert companies being proactive, and responsive to customer inquiries – that’s a good sign the alert provider cares about their customers (and ultimately their reputation).
  2. Senior List Community Feedback:  If you poke around The Senior List, you’ll see that we have reviewed many of the major medical alert system providers.  When we do, we also receive a lot of really great feedback from our readers on product performance, customer service, and overall satisfaction.  One medical alert provider recently inquired as to how to be included in our “Senior List Recommended List“.  They had been reviewed a number of years ago by Senior List staff.  The customer feedback (via comments) wasn’t good at all, and yet nobody from the organization seemed to care whatsoever.  We pointed this out to the organization and they are new reviewing how they handle feedback from community members like ours.  *Note: We’re also happy to give companies a second chance.
  3. No Long Term Contracts:  If you’re a provider with long-term contracts (and no “out” clauses) you’re not going to be recommended by The Senior List.  There are too many quality providers out there that allow consumers to exit their agreements when their loved one no longer requires the service.
  4. Easy to Work With:  The companies we recommend are typically very responsive if we reach out with questions or concerns.  Occasionally we’ll get involved on our reader’s behalf to try to rectify customer service issues if/when they come up.  Some companies are great to work with, some are not.  We won’t recommend companies that aren’t responsive to us (or consumers).
  5. Quality Products:  Most of the medical alert systems on the market are adequate, but some are better than others (form factors, household reach, intuitive set-up, etc.)  Simply put, we try to avoid crappy hardware :)

Bay Alarm Medical Alert Reviews

Those are just a few of the criteria that we use when we’re recommending medical alert system providers.  To our community supporters, we thank you for all of the great feedback you’ve given us over the years.  Your voice gives us the opportunity to be influential in this growing space.  To the medical alert system providers that we recommend – Please continue your great customer focus, and we’ll continue to sing your praises.

If you’re a provider that’s not on the list (and think you should be) drop us a line.  We’re happy when consumers are happy!  If you’re looking for a handy tool to help you narrow down your medical alert choices, see our medical alert buyers guide – It will walk you through the various choices available today.

The Tempo Medical Alert From CarePredict

Tempo medical alert from CarePredictWe’re watching an interesting start-up company in the medical alert space.  The company is called CarePredict and they have a very interesting in-home medical alert device called “Tempo” (which is not yet commercially available).  The Tempo device is different than a traditional medical alert system in that it’s a “wearable” that tracks activity and patterns through sophisticated algorithms.  Sensors placed around the home pick-up the activity (or lack thereof) in various rooms like the kitchen for example.  The technology looks for changes in behaviors that could predict an emergency before it occurs.

Tempo Medical Alert from CarePredict

CarePredict was founded by Satish Movva who decided he needed a better way to be in touch with his parents, and with their health. He teamed up with Dr. Krishna Vedala (co-founder) to develop a new device that tracks user patterns throughout the home. In the realm of aging in place technology the Tempo could set itself apart from other in-home medical alert systems.

Tempo medical alert from CarePredict

The CarePredict “Tempo” learns the normal activities of your loved one and then records those patterns in a “rhythm journal”.  If there’s ever a change, you get an alert notifying you of a potential medical issue before it occurs. The predictive nature of this medical alert is what sets it apart of the reactive pendant style medical alert systems (think I’ve fallen and I can’t get up).  Traditional medical alert systems notify family members or call centers during a medical emergency.

CarePredict™ Tempo™ is wrist-worn sensor with sophisticated software. It has a band that switches out for different looks. The sensor detects motion – walking, running, sitting, standing, or lying down – and location; and the software figures out the activities. It transmits data and charges wirelessly so there are no cords or plugs. –

We’re going to keep our eyes on CarePredict and hope to get our hands on a unit for an evaluation. If you have any thoughts about this new technology or CarePredict’s new approach to medical alerts – let us know in the comments below!

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Best Medical Alert System

Best Medical Alert SystemMany people are choosing to “age in place” these days, and live as independently as they can (for as long as they can).  Doing so can require downsizing to an environment more accommodating for diminished mobility, and/or a home that’s generally easier to maintain.  Another important aspect of aging-in-place is being able to identify products that make independent living safer for the resident.  Medical emergencies can and do happen, you just want your loved one to be prepared if help is needed.

Medical alert systems have come a long way since “I’ve fallen and I can’t get up” ads caught our attention decades ago.  Now, some of the best medical alert options offer GPS tracking, fall detection, speakerphones, speak through pendants, inactivity monitors and more!  Understanding just which features your loved one needs is hard enough, then you have to go about finding an alert system provider you can trust!

Best Medical Alert System Today

At The Senior List, we aim to make that easier for consumers, because we’ve been tracking this sector for quite some time.  If you search for medical alert systems on The Senior List, you’ll find a bevy of review articles and information that will be useful to you before you buy a medical alert system.  If you’re looking for a short-list of the best medical alert providers (in our opinion), you’re in luck.  In no particular order, we like:

Now this short-list doesn’t mean they’re the only medical alert providers we like, but they rank the highest for us right now.  As things change in this market, we re-rank to stay current.  We’re all about helping consumers make the best choices today.  If you’d like to see a more comprehensive list of medical alert providers, click over to this list of recommended medical alert providers.

If you’re looking for a great deal on a speakerphone type medical alert system, the Costco MediPendant is hard to beat. The downside is that is is very big and bulky, something you’ll note by reading our product review.  As we always warn when talking about the best medical alert providers, make sure you do your research, and understand your contract terms.  We do not recommend entering into any long-term contracts that you can’t opt out of.

If you want help identifying just the right medical alert system, click here to visit our Medical Alert System Buyers Guide.

5 Common Mistakes: Medical Alert Systems

The Senior List is here for you.  These decisions aren’t easy, so we’re here to help you find the best deal from the best providers.  Some of the providers mentioned above have an affiliate relationship with The Senior List, and we’re proud of those relationships. We only work with providers that pass our own stringent criteria, and these are the same providers that we refer our friends and family to.