Medical Alert Scam Calls Recorded

After receiving several medical alert scam calls this week from fraudulent medical alert scam robo-callers, we decided to do some hunting around to capture audio from the call.  Perhaps this captured medical alert scam recording will help educate the public (including national/local agencies) to put an end to this madness.  These sickos are targeting seniors with an offer of a “personal medical alert system at no cost to you”.  The call goes on “Since you’ve already been referred by a medical professional, your package is ready to be shipped”.  The scam doesn’t end there… “By receiving the package today” the recording states, “you’re now eligible to receive $1000 dollars in grocery saving coupons that can be used for products you already buy and use”. This scam has been going on for over a year now.  Federal and state agencies need to get a better handle on these calls targeting aging adults, kids, and the unsuspecting public in general.  Our advice is to hang up immediately (do not press any key), note the number you received the call from, and notify the appropriate authorities.  Your notification should include the FCC complaint page, as well as the Do Not Call Registry.

Medical Alert Scam Call Recording

Ironically The Senior List received has received callsl from these medical alert fraudsters, the latest coming just this week.  The numbers that were captured through our caller ID was 212-660-5351 and the other number we captured was 516-435-7389.  The script went just as the recorded call noted, but one of the calls also added a 75% prescription discount card.  If you’re interested in what the FTC says about robo calls, see the video below. Have you received a robo call for a free medical alert system?  What did you do?  How do you feel about these kind of calls being directed into people’s homes?  Let us know in the comments section below.

Special thanks to John’s recorded SPAM calls for the original audio feed

Best Places To Retire For Less

SavannahGA Best Places To Retire For Less

Best places to retire for less

If you’ve been following our posts recently you know we published a list of best beach towns to retire in America.  This list is admittedly biased to towns out west (hey we spend a lot of time out there), but each of these beach communities is wonderful in it’s own right.  The Motley Fool recently published a short-list of friendly boomer cities where retirees can live it up for less.  In their best places to retire for less, the Motley Fool included 3 sleepers… Savannah Georgia (love it), Tulsa Oklahoma (interesting choice), and Omaha Nebraska (this works).  I wouldn’t have thought about the latter 2, if not for some of the context provided.  In addition, I like the criteria used to make the recommendations.  Here’s what these fools (it’s Motley Fool for heavens sake) took into consideration when looking a the best places to retire for less.  We also threw in a few suggestions of our own.  If you’re looking for the best places to retire for less, you should consider the following criteria as you map out your own retirement plans.

When thinking about retirement cities, consider the following criteria

  • Cost of Living (including state income tax rate, sales tax rate, and cost of living compared to the average COL)
  • Cultural Amenities and Offerings (like museums, parks, theater, and public squares)
  • The Employment Rate (a nice barometer of economic stability)
  • Is there a University/College near by?
  • Are there senior care facilities, and/or home health agencies adequately serving the area?
  • Is it close enough to your kids, your grand kids, and/or your close friends?

For another great list of affordable retirement cities, check out the folks at Grandparents.com.  They also published a list of the “6 Most Affordable Places to Retire“.  Another nice resource to check out is Sperlings Best Places.  They provide demographic info for cities that you may be considering as a retirement destination.  If you have other criteria used in making a retirement living choice, let us know in the comments below! We’d love to hear from you.

Photo: Wikipedia/Spyder_Monkey

Best Beach Towns In America For Retirement

Looking forward to retiring in the same community you slaved away in for 40+ years?  If not, you may be dreaming of life in a cozy beach community where the idea of fresh air, fresh fish, and fresh adventures await!  If that’s the case, here’s a list of the best beach towns in America for retirement.  Enjoy your golden active years near the many relaxing beach communities we have right here in our own backyard.

Best Beach Towns In America For Retirement

#1 Manzanita (Oregon)Manzanita1 Best Beach Towns In America For Retirement

This sleepy little community boasts a wonderful mix of full timers and part time residents.  With 7 miles of sandy beaches, Manzanita offers lots of room to run, walk, surf, or chill out.  The Oregon Coast Visitors Association maintains that “Manzanita possesses the third most photographed scenery in Oregon”.  Add in a local golf course, and a few nice restaurants/pubs and now you’ve got a full plate!  Located just West of Portland (and south of Cannon Beach) Manzanita has less than 1,000 full-time residence and at the time of the 2010 census just 315 households.  If you’re looking for a simple living this qualifies as one of the best beach towns in America for retirement.  Median age in the city is 59.9 years young.  –photos courtesy of jamesonf via Flickr

Manzanita Oregon Best Beach Towns In America For Retirement

 #2 Santa Cruz (California)

santa cruz boardwalk Best Beach Towns In America For Retirement

Santa Cruz is a throw back town.  Having just spent our spring break there this year, we loved every minute of this surfer’s paradise.  Looking for something a little laid back and dog friendly?  You just found it.  Add in a mix of fine dining, and local eateries (where the food is fresh and affordable), you won’t go home hungry.  2011 census pegged Santa Cruz at just over 60,000 residence with 32.1% of the population between the ages of 45 and older.  Median age in Santa Cruz is 29.9 (wikipedia).  Beach dwelling, wine tasting, museums, and a university add to the cultural appeal of Santa Cruz, and it’s a sure draw for those looking for an active retirement.  –photos courtesy of Thomas Hawk & Hudheer G via Flickr

santa cruz beach Best Beach Towns In America For Retirement

#3 Beaufort (South Carolina)

Beaufort dock Best Beach Towns In America For Retirement

Beaufort SC was named Coastal Living Magazine’s Happiest Seaside Town in 2013.  This alone should qualify it as one of the best beach towns in America for retirement!  Beaufort is located on Port Royal Island, in the heart of the Sea Islands.  Water, history and culture surround this area, and it’s about as friendly a town as you’ll ever come across.  “Chartered in 1711, it is the second-oldest city in South Carolina, behind Charleston. The city’s population was 12,361 in the 2010 census.  It is a primary city within the Hilton Head Island-Bluffton-Beaufort Metropolitan Statistical Area.” (Wikipedia)  As of the 2010 census there were just over 12,000 people residing in the city of Beaufort.  A full 30% of the people in Beaufort SC are over the age of 45.  –photos courtesy of scarter392 & Henry de Saussure Copeland via Flickr

beaufort city Best Beach Towns In America For Retirement

#4 Friday Harbor (San Juan Island WA)

Friday Harbor Best Beach Towns In America For Retirement

Friday Harbor is a gorgeous little island community available only by ferry service (or float plane).  With just over 2,000 residents, it’s not easy to get lost around Friday Harbor.  Census data notes that 44.8% of the city is 45 years old or older.  Lots of things to do on San Juan Island including hiking, biking, fishing, walking, kayaking and sampling the many local eateries and coffee shops around town.  Summertime brings in quite a number of tourists, but everyone is interested in fresh air and the active outdoor culture that abounds here.  –photos courtesy of Chase N. & Mike Kelley via Flickr

friday harbor ferry Best Beach Towns In America For Retirement

#5 Steilacoom (Washington)

Steilacoom sunset Best Beach Towns In America For Retirement

Located 45 miles SW of Seattle, Steilacoom (pronounced “still-a-come”)seems to move in slow motion and that’s just how the 6,000 or so full-time locals love it.  The 4th of July celebration brings in over 18,000 visitors, and all come for good eats, good conversation, and fireworks over Sunnyside Beach.  This Puget Sound community boasts a median age of 45.4 (as of the 2010 census) and 39.3% of folks are 45 years of age or older.  –photos courtesy of L-M-E & camknows via Flickr

Steilacoom festival Best Beach Towns In America For Retirement

Do Your Research Before Buying A Medical Alert System

OneCall speaker Do Your Research Before Buying A Medical Alert SystemWhen consumers are faced with purchasing a medical alert system for a family member, they are typically in crisis mode, and generally prone to making rash decisions.  Don’t fall into this oh-so-common trap.  The Senior List is full of horror stories about folks that are trapped into long-term contracts, or faced with equipment that won’t function properly.  Before buying a medical alert system, it’s important that you DO YOUR RESEARCH.    Don’t think you can just jump on a particular brand and make a quick decision.  You might get lucky, but I don’t like those odds for most folks (and certainly not for our readers).

4 things you need to know before buying a medial alert system:

  1. What medical alert system options are out there?
  2. How reliable is the medical alert system?
  3. Is it easy to install and use?
  4. How much does it cost?

Let’s tackle each of these topics together so that you have a (more) solid base of understanding, and can make more informed choices down the road.

What medical alert system options are out there?

There are a lot of options out there, but the 2 biggest considerations here are;  Whether you need a traditional in-home (uses a home phone line) alert system, or a mobile (cellular based) medical alert system.

The traditional in-home medical alert systems utilize the home phone line, and the pendant alert buttons work like old cordless phones.  When depressed they communicate with a base station, and that base station makes the call (in case of emergency).  Most of these traditional pendant type medical alert systems work well, and have adequate coverage for an average size home.  Many of the pendants can be worn in the shower, and most have good battery lives.  These traditional options usually cost a little bit less than their cellular based cousins.

The mobile (cellular) based medical alert systems seem to be getting a lot of attention lately.  These have the range of a typical cell phone, and typically targeted at the more mobile  users.  These options are a little more functional but also carry a little more of a price tag on them.

Our advice:  If your loved one is not mobile and almost always in the home environment, a traditional pendant style medical alert is just fine.  If they get out to walk, garden, shop, or spend time with friends away from home, go with a mobile option.

How reliable is the medical alert system?

Well reliability is an interesting question, because frankly these medical alert systems aren’t (or shouldn’t be) complex.  You should ask about battery life, water resistance, range, average response times, and read the reviews of medical alert systems that you’re considering.  Generally if you go with a reputable company, they’ll take care of you.  If you don’t do your research and get stuck with someone that won’t back-up their product, you’re in trouble.

Our advice:  Take this list of questions you should be asking each medical alert provider and use it accordingly. (Pass this list on to anyone that can use it.  We hate seeing folks get burned!)

Is the medical alert system easy to install and use?

You’d think these things would be intuitive enough to set-up, test, and use… but in some cases they’re just not.  Take a look at the Verizon SureResponse Medical Alert System Reviews.  A quick read of the reviews tells you all you need to know.  We recommend you check other sources in addition to The Senior List, but yikes… These guys need to get it together.  Stick with manufacturers that will work with you if something goes wrong.

Our advice:  Make sure you don’t sign a long-term commitment until you’re 100% comfortable doing so.  IF a month-to-month is a bit more expensive but you’re still unsure.  Take it for a test drive, and consider it insurance (against making a bad medical alert call).

How much does it cost?

Traditional pendant style medical alert systems are going to run you between $20-$40 dollars per month.  I wouldn’t be paying more than $29 per month if I had minimal needs.  For cellular based models be prepared to pay just a bit more than the in-home models. Be advised that GreatCall has a nice mobile option that starts at $19 per month.  You don’t need to spend a lot to get what you need.  You just need to do your research!

Our advice:  In the end make sure you follow our top 3 rules when considering medical alert systems:  Research in advance, ask a lot of questions, and don’t get stuck with a long-term contract that you can’t afford or don’t want!

Photo Of Elderly Couple In Same Place Each Season Until The Inevitable

Purportedly, journalist Ken Griffiths of The Sunday Times took a photo of an elderly couple in the same place (outside their home), each season for 12 consecutive years.  There are many theories surrounding this series of photos.  Some say it’s Ken Griffiths’ parents and he chronicled their love for one another through their final 12 seasons together.  Others merely note the acclaimed photographer and journalist took the photos of some would be friends to be originally published in 1973.  The results no matter which way you cut it are amazing, and they are making their way around the web for all to ponder.

“When you’re young you prefer the vulgar months, the fullness of the seasons. As you grow older you learn to like the in-between times, the months that can’t make up their minds. Perhaps it’s a way of admitting that things can’t ever bear the same certainty again.”
― Julian Barnes, Flaubert’s Parrot

There is something magical about each season anew.  Each bring with it inevitable change, glory and even decay.  Spring brings with it eternal hope and each season unveils a new chapter.  The same holds true in our lives, and I love to think about the parallels between our mother earth… and each of us that share her for a brief moment in time.

KenGriffiths1b Photo Of Elderly Couple In Same Place Each Season Until The Inevitable

KenGriffiths2b Photo Of Elderly Couple In Same Place Each Season Until The Inevitable

KenGriffiths3 Photo Of Elderly Couple In Same Place Each Season Until The Inevitable

KenGriffiths4 Photo Of Elderly Couple In Same Place Each Season Until The Inevitable

KenGriffiths5 Photo Of Elderly Couple In Same Place Each Season Until The Inevitable

KenGriffiths6 Photo Of Elderly Couple In Same Place Each Season Until The Inevitable

KenGriffiths7 Photo Of Elderly Couple In Same Place Each Season Until The Inevitable

KenGriffiths8 Photo Of Elderly Couple In Same Place Each Season Until The Inevitable

KenGriffiths9 Photo Of Elderly Couple In Same Place Each Season Until The Inevitable

KenGriffiths10 Photo Of Elderly Couple In Same Place Each Season Until The Inevitable

KenGriffiths11 Photo Of Elderly Couple In Same Place Each Season Until The Inevitable

KenGriffiths12 Photo Of Elderly Couple In Same Place Each Season Until The Inevitable

Improve Home Access For Seniors – Tune Up Your Doors

shutterstock 142445545 150x150 Improve Home Access For Seniors   Tune Up Your DoorsAre the doors in your home sticky, narrow or just plain unwieldy? For most of us, this can be a big annoyance. However, for seniors, it can be a significant impediment to mobility in the home and overall home access for seniors.

Fortunately, there are many things you can do to improve the situation and make daily life a little easier.

Here are some ideas:

Door Knobs – Consider replacing door knobs with door levers. These are simply easier for seniors to open than a traditional round door knob. Internal door hardware is affordable and relatively easy to replace. Entry door locksets are more expensive, but won’t necessarily break the bank if you shop around.

Misaligned Doors – When doors are out of alignment, they can rub on the frame and become difficult to open and close. There are a few quick tricks you can try before you resort to re-framing the door.

  • If the problem is very minor, you can sometimes just sand the edge of the door that is rubbing. This is permanent and is not recommended if the problem is seasonal or if too much material must be removed.
  • Use shims to move the upper or lower hinge out from the door frame slightly. While you may be able to use cardboard or washers to accomplish this, it’s probably better to purchase door shims that are specifically designed for this purpose.
  • Another trick is to slightly bend one or both of the door hinge knuckles. Crescent wrenches are frequently used for this, but there are now knuckle bender tools to make it easier.

Narrow Doorways – Some doorways are too narrow to provide access for a walker or wheelchair. You have a few options:

  • ‘Swing clear’ hinges are a great way to improve access. As the name implies, these hinges allow the door to swing completely out of the door opening. In some cases, this can add a couple inches of badly needed clearance.
  • If you don’t need to close that particular door, consider removing the door and hinge altogether. You can also remove the innermost strip of trim that functions as a door stop. If the doorway needs to be even wider, you can try removing the entire door frame and trimming out the opening with thin sheet-rock.
  • Depending on the location in your home and the wall framing surrounding the door, you may be able to replace the existing door with a wider pre-hung door. While this may not be a DIY job, a good contractor can probably do it for a reasonable price.

Garage Doors – Not only can garage doors be difficult to open and close, they can be downright hazardous for some seniors. While most problems with garage doors can be easily fixed, it is recommended that you hire a licensed contractor for significant improvements. Garage door springs are dangerous to work with and some municipalities may even require building permits.

  • If you have a slab garage door, check into getting a roll-up door. These should be much safer and easier for seniors to manage.
  • Remove dirt and debris from the garage door and the areas around it.
  • Lubricate your door hardware. If you are unsure of the best type, look for a lubricant specifically labeled for garage door hardware.
  • Replace your garage door springs. If the springs are old, they may not be functioning as well as they should. They could also be dangerous in the event of a failure.
  • If you don’t have one already, consider purchasing an automatic garage door opener. The quality of these continues to improve and they are more affordable than ever.

Sliding Doors – Sliding doors are inherently more difficult to open than swinging doors and can be even more of a challenge for seniors. These generally require more ongoing maintenance to function smoothly.

  • Clean out the tracks regularly.
  • Lubricate moving parts.
  • Although it can be tricky, many sliding doors have screws to adjust alignment. If needed, replacement parts are generally available as well.
  • Consider replacing a sliding door with a pair of swinging French doors. Because the sliding door opening is typically wide, replacement with French doors is generally easier than many other installations.

Keyless Entry Systems – Some seniors have difficulties when using keys. Door locks with combination buttons and remote key fobs are now available. Some of these can even be activated by other remote devices such as cell phones or security systems.

While these are all great improvements for the doors themselves, don’t forget to address the lighting near your doorways. For example, motion detectors can automatically turn on the lights when approaching the door. This will free up both hands for opening the door, carrying groceries or even stability. Now all you need is a friendly welcome mat!

7 Options For Senior Friendly Bathrooms

canstockphoto3056186 150x150 7 Options For Senior Friendly BathroomsFor the elderly, using the bathroom effectively – whether it is the toilet, faucets, or the shower and bathtub – can be difficult. For people who have lost mobility and strength, standing in a shower for a long time isn’t possible, and getting in and out of a bathtub is a risky proposition.

Thankfully there has been progress in bathroom remodeling geared towards helping seniors navigate the bathroom with ease. The remodeling covers a wide range, from something as simple as a sprayer attachment that allows for the person to sit while bathing, to curbless showers that remove the need to step up for access. These changes can help the elderly be more independent in the bathroom, and they also help the elderly caregiver give better care to their loved one.

Options For Senior Friendly Bathrooms:

1. Install lever faucets. Having a lever faucet gets rid of the twisting and turning that can be difficult for the elderly. There are hundreds of different styles to choose from, including foot operated faucets. Installing a new faucet isn’t as difficult as it once was, but anytime you’re dealing with plumbing, it is good to at least talk with a professional before making the change yourself.

2. Get a sprayer attachment for your shower-head. A shower-head that you can detach and hold in your hand makes bathing really easy. It furthermore eliminates the need to stand while showering, certainly a bonus for those who have problems standing for long periods. Being able to sit and shower also means more independence for the elderly.

3. Install grab bars and rails. This is one of the easiest and cost-effective ways to make your bathroom more elderly-friendly. Installing grab bars and rails in the shower, bathtub and near the toilet makes bathing and using the toilet easier not only for the elderly person, but for the caregiver as well. The grab bars and rails can be installed yourself or you can hire someone to do the work.

4. Raise the height of the toilet. Simply raising the toilet’s height as little as three inches can make all the difference for seniors. There are a lot of options for raising the height of the toilet. You can simply raise the height of your existing toilet with a thick toilet seat, or you can replace your old toilet with a “Comfort Height” toilet. Once again, this can be a DIY project, or a project where you call a plumber.

5. Thick rugs for cushioning. This simple and easy addition to the bathroom is for the elderly caregivers that are spending time on their knees bathing someone. Placing a well-padded rug or pillow under your knees can keep your knees from hurting, making the bathing process less of a chore.

6. Non-slip bath mats and rugs. This is another easy way to prevent falls in the bathroom. Placing a non-slip mat in the shower prevents the senior from falling while showering and a non-slip rug on the floor outside the shower prevents any slipping once the senior is out of the shower. Non-slip tape is a lower cost option for shower pans and tub bottoms.

7. Curbless showers and Walk-in bathtubs. For the seniors that can’t lift their legs, putting in a curbless shower can be a lifesaver. A curbless shower can make the transition from wheelchair to shower seat simple and easy for the senior and the caregiver. Walk-in bath tubs are another popular option, as they are much easier to access than traditional tubs and most have a built in seat as well. There are many different options for installing a curbless shower or a walk-in bathtub. You can buy and have installed a pre-fabricated unit, or you can do it yourself. The advantage to having a new unit installed is that they are specifically designed for senior care.

There are twin goals to redoing your bathroom: the first is to increase the independence of your loved one, and the second is to make life easier for you the caregiver.

What changes to your bathroom have you made? What is the most cost-effective way to change your bathroom to suit the elderly?

Boomers Moving To Cities Out Of Suburbs

Courtesy of SalFalko Boomers Moving To Cities Out Of SuburbsWhen the kids are out on their own, baby boomers are headed for the city, and away from the suburbs.  Delaware Online reports that affluent boomers are trading in lawn mowing and commutes for easier access to restaurants, shopping and the theater.  For some there’s a bit of sticker shock when it comes to life in the high-rise.  For boomers moving to cities, downsizing is a on the menu.  Going from a 2400 square foot home in the burbs to an 1100 square foot condo downtown doesn’t always mean money in the bank.  For some it means paying through the nose for others it means getting acclimated to using a tax calculator… Living in the city isn’t cheap, but for many it’s worth it.

In July we wrote about the increasing trend of boomers and the money they’re spending on dining out.  It all makes sense… Boomers have the money, many are retiring early (or enjoying semi-retirement), and many are empty-nesters for the first time in a long time!

Click thru to read why the Hoexters and the Solymossys made the move from the burbs to the city life!

Medical Alert System Ratings and Reviews

eCare+Voice Medical Alert System Ratings and ReviewsIf you’ve visited The Senior List before you know that we love to post about technology, and how it affects the lives of boomers and seniors.  One way we do this is through product reviews, and another is through informative posts about the latest happenings in eldercare.  Some of the most interesting information comes from YOU (The Senior List community).  When readers become engaged, the comments come alive.  When the comments come alive, we can all relate and learn from each other.  Our community loves to share information when it relates to medical alert system ratings and reviews, and we’ve got all the top systems rated here on The Senior List.

Top Home Based Medical Alert Systems

One example of this is a popular post we wrote back in 2012, highlighting many of the top home based medical alert systems on the market.  That particular post offers a nice list of “tethered” (to a traditional home phone line) medical alert systems, with links to product reviews.  What is really interesting is the feedback in the comments located below that article.  There’s a lot of great information located on that page, and we’d like to thank those of you that have shared your experiences.  One of our chief goals is to continue to build a community that offers advice to others… A helping hand if you will!

“When readers become engaged, the comments come alive.  When the comments come alive, we can all relate and learn from each other.”

List of Mobile/Cellular Based Medical Alert Systems

If you’re searching for a list of mobile medical alert systems (cellular based), you’ll find that here on The Senior List as well.  We’ve reviewed a number of the top alert systems for seniors SureResponse lanyard Medical Alert System Ratings and Reviewsincluding GreatCall’s 5Star, the LifeTrac SecuraTrac, and the SureResponse from Verizon.  We’d like to encourage our readers to utilize the comments to voice your opinion following each post if you are so inclined.  In doing so, you’ll be providing feedback to others that could prove extremely valuable in their search for the right fit (and function) for any of the devices we discuss here on The Senior List.  Don’t forget to offer praise where it’s due either, there are a number of fantastic medical alert system providers out there offering great services to boomers and seniors.

If you (or someone you know) is currently using a medical alert system, we encourage you to take our Medical Alert System Customer Satisfaction Poll (located in the right hand side-bar).  Have a great weekend!

Updated Review: The Verizon Sure Response Medical Alert System

SureResponse lanyard Updated Review: The Verizon Sure Response Medical Alert SystemLatest Product Review: Sure Response Needs More Product Support

The Verizon Sure Response medical alert system is one of the newer medical alert systems on the market today. This entry has great features in this space, HOWEVER Verizon’s execution of the Sure Response Medical Alert System so far has been far from satisfactory. The SureResponse is mobile/cellular driven, offers GPS tracking, and can connect your loved ones to caregivers (or family members) if necessary.

EDITOR’S NOTE: This is an updated product review based on feedback from users in our community. Click here to read the original SureResponse review and note the community comments.   You’ll note in this original that we stated that we’d “be looking forward to monitoring their success with this mobile medical alert system” and (with your feedback), many now have a new outlook on this device.  We do expect Verizon to improve their support of this product in the future.

Product Info: Sure Response Medical Alert

  • Name: Verizon SureResponse
  • Website Info: Verizon Wireless – SureResponse
  • Auto Fall Detection? : Nodocking station Updated Review: The Verizon Sure Response Medical Alert System
  • Equipment Cost: $229.99 (retail) OR 19.99 with a 2 year plan (note: early termination fees will apply)
  • Monthly Cost: $30 per device (also requires a $35 activation fee)
  • Features: Lanyard, Wrist Strap and Belt Clip Accessories Included, Water Resistant Panic Buttons, Untethered 24/7 Monitoring on a Cellular Network (Verizon Wireless), GPS Tracking (must be enabled and shared/volunteered), Convenience Calling, and an Online Portal to help manage lists of caregivers etc. (called SureResponse Online)

Review: SureResponse Medical Alert System from Verizon

wearable emergency device Updated Review: The Verizon Sure Response Medical Alert SystemAs we noted above, Verizon’s SureResponse mobile emergency response system looks great, and has the financial backing of a leading mobile provider.  It stands to reason that this device should be at the top of our list when it comes to mobile medical alert systems but thus far, the support for the product hasn’t been there.  We like the form factor but it looks bulky on the wrist (uncomfortable) and we doubt many people would want to wear it there unless it gets much smaller. It’s bigger than traditional pendant alert systems, but it does more than they do.  If a pendant option is chosen, it may look like your loved one is wearing a small cell phone around their neck. We’re guessing this will be worn on the belt clip or kept in a pocket, although from an accessibility standpoint we do like a pendant option. This device lacks fall detection, but then again so do the others in this space (at this time). We probably wouldn’t trust this device in the shower. Until Verizon discloses a little more about just how water resistant the SureResponse is, we’d keep it out of the water.

OK now for the good stuff… From a product standpoint, we think this looks like a great option.  If (or when) the company gets their act together (and gives it the support it requires), it could be a great product.  The ability to be UNTETHERED is something that many folks are looking for (especially at comparable price points to tethered solutions). It’s backed by a reputable company with relatively transparent terms and conditions.  Also the (optional) GPS tracking is a nice feature on these cellular based medical alert systems.  If the Verizon tracking feature is not activated, it is only used in the case of an emergency (so emergency personnel can locate the person in need). Here’s another item worth mentioning- if your loved one needs to go into a nursing facility (under the existing terms and conditions) they ARE eligible to opt out of their 2 year agreement. There are specific details associated with this “second right to cancel” so read the T’s & C’s carefully.

The Bottom Line:

We want to see more from Verizon in terms of product support.  The Senior List even reached out to Verizon (back in March) in hopes that they’d respond to customer issues/inquiries but we’ve heard nothing.  Given this is new to the market and new to Verizon, we’re going to take a wait and see approach.  If we’re talking about the same support issues a year from now, we might as well scratch this one off the list.  We still think the SureResponse by Verizon is worth looking into. If Verizon supports the product like they should, it will be near the top of our list of mobile options.  For now, we’ll put them on our watch list.

verizon wireless tweet2 Updated Review: The Verizon Sure Response Medical Alert System

verizon wireless tweet1 Updated Review: The Verizon Sure Response Medical Alert System

Click here to read the original SureResponse Review and note user comments

If you’ve used the SureResponse Medical Alert System or know someone who has, please give us your opinion in the comment section below and provide a star rating!

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