Life Alert Product Review

Life Alert Product ReviewLife Alert Product Review: Life Alert has been in business since 1987.  This is the medical alert system endorsed by Dr. C. Everett Koop (former surgeon general).  Life Alert boast an installed base of 150,000 users of their medical alert products (nationwide).

Product Info: Life Alert Medical Alert Systems

  • Name:  Life Alert Medical Alert
  • Website Info:
  • Auto Fall Detection? :  no
  • Equipment Cost:  $0
  • Monthly Cost:  $49
  • Features:  Waterproof Pendant, Wireless, 24/7 Monitoring

Life Alert Product ReviewReview: LifeAlert Medical Alert System

The Life Alert medical alert system is an option when looking for traditional medical alert protection for a loved one.  They’ve been in business for a long time, and have a large installed base (they say 150,000 across the US).  One thing to consider when evaluating Life Alert is weather you want to sign the 3 year agreement that is required for service.  Many other medical alert system providers do not have this provision and offer month-to-month agreements.


The Bottom Line: LifeAlert

Another good choice for traditional in-home medical alert technology.  We don’t like the idea of signing long-term contracts for medical alert systems, but as with any of the medical alert system (or fall detection) companies, make sure you read the fine print.

Your Rating
[Total: 48    Average: 2.9/5]

If you’ve used the Life Alert Medical Alert System or know someone who has, please give us your opinion in the comment section below!

Life Alert Product Review written by Tim average rating 2.9/5 - 48 user ratings

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  1. Nancy Dickerson says

    I’m uncertain about WHERE to leave comments on your senior list review of the Medical Alert monitoring system. I’m using iPhone 5. Hope this is the right place? I am. a very satisfied user. They monitor the battery on my pendant and notify me when battery is running low. They encourage me to test system periodically and are very pleasant if I accidentally trigger it. Peace of mind is grand and I KNOW FOR A FACT that equipment works and help is only a few minutes away.

  2. Lisa F says

    Do not go with Life Alert. Their equipment is terrible. They call and send post cards all the time because something isn’t working–the battery, transmitter, tag, etc. We spent hours and hours on the phone on so-called, “maintenance”. Half the time the issue could not be resolved and required additional follow up. When I called to cancel I was told about the 3 year commitment. I HAD NO IDEA. I’m typically very careful and I know I asked about contract duration. I was told if we were dissatisfied with the service for any reason they would come by and take the equipment away. Not so, after 2.5 frustrating years they want a $299.70 discontinuation fee. I repeat, do not go with Life Alert The system won’t be working when you need it most.

  3. Beth says

    I sold my soul to the devil with this company!!! Life alert is no longer needed, but they refuse to allow us out of the contract even though we have followed the guidelines of it to a “T.” It was acquired for our mother whom has been moved into a 24/7 fully staffed care home which has it’s own medical alert system & constant staff surveillance. Moving mother was difficult enough…life alert directly added to the turmoil of the whole situation. Life Alert does not actually care about your loved one, they just want their money. Don’t make the same mistake we have….choose a different company!

  4. Pete Ellison says

    Warning to all seniors…be prepared to be in the long haul if you go with this company. Their contract holds you to a 3 year commitment. My mom who was diagnosed with Alzheimers sign up for this nonsense and I can’t get her out of the contract. She is now paying $59.95 x 36 months! Yup that’s $2158.20 for marginal/outdated hardware and service. There are lower cost solutions that are actually better than this sham.

  5. Robert Charles says

    My very active independent 88 yr old mother has life alert. Mother owns her own home. She still drives safely. Does projects for the church ministry and is active with friends. Six months post hip replacement surgery she dislocated her hip bending over in her kitchen. On the floor in pain alone she pushed her life alert button. A moment later, from two rooms away, she could hear the sound of the Life Alert device dialing, then the ringing sound and the operator answering. Mother called out I’m on the floor. The operator assured her she was heard and informed Informed her paramedics were responding. Within 10 minutest they were there. Her daughter also. Best if all she was home the same day. Also when my mother was in rehab post surgery life alert suspended payments until she was home again.

  6. Lola says

    I’ve been getting frequent robo-calls from something called Senior Life Alert, even though I am on a do not call list. Today, I stayed on the line, and when a rep answered, she hung up on me before I could even asked to be removed. I got as far as, “I’m on a Do Not Call….” Click.
    Where do I go to get off their call list, as I will NEVER do business with them.

    • Benjamin Reaves says

      “Senior” is significant here. It’s not the same company as LifeAlert. I’ve also gotten many scammy calls from “Medical Alert” and others with names very similar to LifeAlert. They are not the same.

  7. Tiffyann says

    Good information. One system I found after researching all the companies is Freedom Alert. I chose to go with that one as it doesn’t require a monthly fee which I found prohibitive. True – it doesn’t have a monitoring set up but you program the 911 or any other numbers you would like it to call when you pres the button on the pendant. Also it doesn’t require you be near the phone – it has a built in microphone on the pendant itself. I’ve been very happy with it.

  8. Roland says

    Are there any other medical alert system reviews? Good content here but can more added? Senior emergency alert systems are very useful and they save lives everyday. Knowing which ones are the best and most reliable is great for caregivers, families, and seniors themselves.

  9. medical alert system says

    Hi there, It’s really interesting to visit your blog, it has all the appropriate information about medical syatem.I am very thankful to you for giving such kind of information.

  10. says

    I can appreciate your concerns when it comes to signing a contract, but I would like to add one thing that wasn’t mentioned in your review.

    Many of these medic alert companies outsource their call centers…and ultimately this is what you are paying for when you make the decision to own a medic alert system. Therefore, to me it is far more important to seek out a quality company that trains their call center in the way that Lifealert does as opposed to worrying about the length of the contract.

    That is the second thing to look at when evaluating medic alert companies…not the first.

  11. Medical Alert Systems says

    Great post, It is a type of warning device which helps to protect you or a loved one in an emergency… You gave nice information for this Medical Alert System. Thanks.

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