The Senior List® set out to find the best assisted living facilities in Phoenix, Arizona. We compiled reviews from top senior housing review websites to pull together our “Best of” list. Click here to read about our methods, and interpreting the List. All ratings are based on 5 stars.
Best Assisted Living Phoenix Arizona | Who makes the list?
It doesn’t take rocket science to figure out why Arizona is one of the top retirement destinations in the United States. With its warm temperatures, magnificent golf courses, and favorable tax laws (no taxes on Social Security income), Arizona is the ideal state for retirees and seniors on fixed incomes.
Phoenix, with its blend of desert lifestyle, opportunities for physical and cultural activities, and an abundance of older adults from all walks of life have created a plethora of assisted living options in the heart of the “Grand Canyon State.” Whether you’re a sun-worshipper, a snowbird or a retiree, or someone who’s looking for the ideal new home for a loved one, check out our findings for a varied array of assisted living communities in Phoenix, Arizona.
The Stratford at Phoenix | Phoenix, AZ 85021
The Stratford at Phoenix offers Independent Living, Memory Care and Respite Care.
Caring– 16 Reviews, Average Rating 4.5
SeniorAdvisor– 27 Reviews, Average Rating 4
SeniorHomes– 21 Reviews, Average Rating 4.9
GoldenReviews– 3 Reviews, Average Rating 5
What they liked: beautiful facility, well-maintained facility, very clean, cheerful, patient staff go above and beyond for residents and visitors, well-trained staff, responsive management, highly skilled at working with dementia, positive and healthful ambiance for residents, thorough attention to residents’ needs, makes it easy to be social, spacious rooms, massages, colorful décor, nice neighborhood, great food, abundance of activities inside and outside facility, residents urged to pursue hobbies, nice yard with seats & walking options, fitness room, ice cream parlor, tours, shopping, pool room, kitchen staff attentive to those with dietary restrictions, all-day dining, piano for anyone to play in dining room, plenty of places to sit and visit, homey, attentive management, well trained memory care staff, great location, great floor plans, sales staff answered all my questions, good value for the money, staff and management highly accommodating, residents and visitors urged to make suggestions or voice requests
What they didn't like: Failure to keep loved ones apprised of resident’s condition, a few caregivers could use additional training, expensive, location was not favorable for some. Assisted Living OK but if shifted to Memory Care neglect may result, no ovens in rooms for those who would cook, a horrible bus, not suitable for highly mobile residents, food not always good quality, small living areas, personal items may go missing, staff minimally engaged with residents, understaffed, problems maintaining proper meds schedule, lack of flexibility in mealtime preparation to accommodate residents’ guests
Brookdale Central Paradise Valley | Phoenix, AZ 85032
Brookdale Central Paradise Valley, formerly Brookdale Place of Paradise Valley, offers Independent and Assisted Living.
Caring– 27 Reviews, Average Rating 3.9
SeniorAdvisor– 54 Reviews, Average Rating 3,5
SeniorHomes– 2 Reviews, Average Rating 5
GoldenReviews– 4 Reviews, Average Rating 4.79
What they liked: Activity director, location, good food, good activities, patios off rooms, helpful staff, neat and clean, lots of celebrations, well kept, nice places to walk, good communication with families, friendly staff, pricing for only what resident needs (not a flat rate), more space for the money, lots of ceiling fans, large apartments, courtyard, pool, transportation, place to be if you like to keep busy, studios with kitchenette and one-bedrooms with full kitchen
What they didn't like: Turnover, unclean, outdated, lack of professionalism in staff, understaffed leading to neglected residents, medication mix-ups, low staffing, food, high cost, too large, foul smells, too-long hallways, number of walkers and wheelchairs, no stoves in apartments, staff seems stressed, staff arguing with resident, aging plumbing, rooms inhabited by two residents and no privacy, management unreliable, heating and cooling issues in residents’ apartments, lacks positive vibe, awful food,
Mountain Park Senior Living | Phoenix, AZ 85044
Mountain Park provides four levels for residents: Independent Living, Assisted Living, Transitional Memory Care, and Memory Care.
Caring– 12 Reviews, Average Rating 4.6
SeniorHomes– 24 Reviews, Average Rating 4
What they liked: entire staff extremely professional & knowledgeable & helpful, pet-friendly, staff is outstanding, caring, sweet, always smiling, very patient, encouraging, especially good with dementia, people looked happy & engaged with each other, thought I was in a resort, concierge service, physical facility amazing, very pretty, clean, extremely clean, nice grounds, family feel, reasonable [cost], nice location, staff bend over backwards to handle every need, all the staff truly care, meals, cleaning, laundry, medical, dental, pharmacy, beautiful day rooms, a library on every floor, computers, guided activities, cross between summer camp and a cruise, a Target that's almost walking distance, environment very good, swimming pool, theater, gym, personal trainer, pool table, a lot of special rooms for events, go on trips, knew each other’s names, food is very good, apartment is spacious, rooms small but adequate, one and a half bedroom with nice family room & little patio, laundry & housekeeping includes changing sheets, attitude of the people working there is good, building is very upscale, impressed with staff, a variety of people, have a transition program for those who have difficulties, dining area very pleasant, balanced healthy food choices, food is great, meal plan: two meals a day (can buy third), free to dine in any area, dining room felt like a nice casual restaurant, probably have eight different floor plans & varying sizes, rooms were a little bit small but very nice, rooms quite well-appointed, residents have say about community by participating in forums, Bingo, mini-massages, bridge and other card games, Lutheran church nearby
What they didn’t like: too large and too expensive, some of the rooms were small, food kind of bland & small portions, Very subpar nursing staff and care programs, staff wonderful but turnover rate high, Nursing management awful, food either fried or loaded with sugars and/or sodium, running out of menu items, elevator out of service
Olive Grove Assisted Living and Memory Care | Phoenix, AZ 85016
Olive Grove offers Independent, Assisted Living and Memory Care in Phoenix.
Caring– 13 Reviews, Average Rating 4
SeniorAdvisor – 7 Reviews, Average Rating 4
SeniorHomes– 1 Review, Average Rating 1
What they liked: friendly staff, always someone at reception desk, clean facility, involved and caring staff, activities, residents seem happy and active, residents encouraged to brighten their room or patio with flowers and personal items, library, patios, BBQ area, pet-friendly, secure building, bright and cheerful, interaction among residents, professional staff, special diets, warm and caring environment, accept Medicaid, sweet residents, nice-sized rooms, free Wi-Fi, outings.
What they didn't like: memory care needs to be larger, staff turnover, ignored mother's health issues, cost, long wait for help, rooms not as clean as they should be.
Avista Senior Living North Mountain | Phoenix, AZ 85020
Avista Senior Living North Mountain offers Assisted Living, Retirement Communities, and Alzheimer's Memory Care
Caring– 12 Reviews, Average Rating 4.6
SeniorAdvisor– 8 reviews, Average Rating 3.5
SeniorHomes– 1 Review, Average Rating 4
What they liked: Marvelous, responsive & attentive staff, nice building and public areas, studio rooms pleasing to visitors and residents. Great value for the money. Accepts Medicaid. Dog-friendly. Activities.
What they didn’t like: Avista lacked ambiance, caregivers are wonderful but facility seriously short-staffed.
Brookdale Desert Ridge | Phoenix, AZ 85032
Brookdale Desert Ridge provides Assisted Living, Nursing Home Care, Alzheimer’s Care, a Retirement Community, a Residential Care Home, Home Care, Senior Apartments, and Respite Care
Caring– 16 Reviews, Average Rating 3.6
SeniorAdvisor– 18 reviews, Average Rating 4
What they liked: Friendly staff, pretty nice apartments, clean, impressive health and social worker, patient progress, fulltime activity director, activity rooms, outings, exercise program, pool, balconies, bingo, movies, church and Bible study, a room for visitors, lots of activities, pleasant dining facility, much improved overall,
What they didn’t like: Mediocre food and accommodations, studio apartment is small, felt like a hospital (nice staff, though), no private rooms as two beds to a room, didn’t smell good, activities but no one participating, no activities, residents neglected
La Siena | Phoenix, AZ 85020
La Siena offers Independent Living, Assisted Living, and In-Home Care.
Caring– 6 Reviews, Average Rating 4.1
SeniorAdvisor– 14 reviews, Average Rating 4.5
GoldenReviews– 1 Review, Average Rating 5
What they liked: Super-friendly residents, happy place, full kitchen in apartment, great dining room and excellent food, very helpful staff and marketing person, lovely rooms, many amenities, activities, beautiful facility
What they didn’t like: Though staff informed of special dietary needs they did not supply them, table-waiting staff not well trained, place not suited to people with health problems, disorganized, lack of communication among staff, frequent staff (chef) turnover in kitchen, medication management may be neglected, former resort that needs more safety equipment for elderly and disabled
Beatitudes | Phoenix, AZ 85021
Beatitudes offers Assisted Living, Memory Support, Nursing & Rehabilitation and Home Care
Caring– 6 Reviews, Average Rating 4
SeniorAdvisor– 7 reviews, Average Rating 4.5
SeniorHomes– 2 Reviews, Average Rating 4.6
GoldenReviews– 6 Reviews, Average Rating 4.61
What they liked: Fantastic reputation for care it provides, good care at a nice value, caring staff, nice residents, positive environment, attractive looking, outstanding menu, plenty of activities, great location, 24-hour security, nice rooms, doctors on-staff, clean, activities room, cooking classes, several levels of care, staff knows residents.
What they didn't like: Depressing, hallways poorly lit, expensive, no courtyards for residents to walk, heavy traffic, too spread out, too much like a dormitory or hotel, too much concrete and not enough greenery, too much money up-front and too little refund should you move out.
The Terraces of Phoenix | Phoenix, AZ 85020
The Terraces of Phoenix provide Residential Living, Assisted Living, Skilled Nursing and Memory Care.
Caring– 7 Reviews, Average Rating 4
GoldenReviews– 5 Reviews, Average Rating 5
Yelp- 3 Reviews, Average Rating 3.5
What they liked: Great staff, Brain Training and continuing education for staff and residents open atmosphere, great communication throughout, clean, residents urged to have say in how community develops, great for residents who need minimal care, breathtaking campus, lush and captivating landscaping, nice areas to sit outside, beautiful building, luxurious yet warm and welcoming, many amenities and activities, excellent cuisine, large cafeteria, café, full kitchen in apartment, nice-sized condo or apartment, garage may be available, affordable, great location close to cultural events and shopping,
What they didn’t like: Too many insects (scorpions and spiders), forced moving of a resident from one section to another, small rooms, patient neglect, stolen items from resident apartments followed by lack of investigation by management
The Palazzo (formerly Chris Ridge) | Phoenix, AZ 85015
Chris Ridge offers Assisted Living including Light Care, Medium Care, and Heavy Care in Phoenix [Apparently known by various names: Chris Ridge, Brookdale Christown, Emeritus Senior Living, The Palazzo]
Caring– 27 Reviews [See The Palazzo], Average Rating 4
SeniorAdvisor– 75 Reviews [See The Palazzo], Average Rating 4
SeniorHomes– 3 Reviews, Average Rating of 4.33
GoldenReviews– 3 Reviews [See Chris Ridge], Average Rating 4.94
What they liked: Big campus with lots of signs, main building setup with a Main Street motif complete with signs, clean, great staff, well-trained staff, much improved over last few years, accommodates many levels of care, lots of activities for all care levels, fitness rooms, good-sized 1 & 2 bedroom apartments with comfortable floorplans, warm atmosphere, ample seating for residents and guests, great dining rooms (plural) and excellent food, café, kitchen staff attentive to residents’ dietary needs, onsite store, Bistro, library, Salon, Chapel, Presbyterian Church nearby, Cinema, lots of opportunity to socialize, inviting and lovely landscaping, transportation available for doctor visits and shopping, pricewise a good deal
What they didn’t like: Big campus – can be a maze, understaffed, staff lacking experience
Arcadia Estate Assisted Living | Phoenix, AZ 85018
Arcadia Estate Assisted Living offers Memory Care and Assisted Living.
Caring– 6 Reviews, Average Rating 4.8
What they liked: Can visit residents at any time, 5-step Memory Care Program, entire secured floor devoted to Memory Care residents, an adjacent secured backyard allowing outdoor time, small but nice private rooms, computer access, kitchenettes with microwave and fridge, individual small balconies, private bathrooms, garden patios, outstanding care, atmosphere, nice furnishings, formal but homey, clean, lots of activities both mental and physical, fitness center. Delicious, well-prepared meals, meal options, and amenities.
What they didn’t like: Homes are always clean and tidy but lack warmth and color. Residents are only allowed to enjoy the beautiful garden by making a special request.
Huger Mercy Living Center | Phoenix, AZ 85021
St. Joseph's Hospital Huger Mercy Living Center offers Assisted Living caring for those with Alzheimer's and other dementias.
Caring– 2 Reviews, Average Rating 5
SeniorAdvisor– 1 Review, Average Rating 3
GoldenReviews– 3 Reviews, Average Rating 5
What they liked: Limited to 48 residents, only accept Alzheimer’s/Dementia patients, awesome staff-to-resident ratio of 6:1, highly trained certified staff that engages in continuing education, staff is friendly and compassionate, residents benefit from constant emotional support and encouragement of staff, clean, 4 cottages housing 12 residents each on 4 acres of landscaped land, different cottages for different levels of Alzheimer’s/Dementia, residents can gain social confidence, visitors always feel welcome, carefully selected activities are appropriately challenging physically-mentally-emotionally, constant activities available, great food
What they didn’t like: Personal amenities like personal bathrooms for each room are not available.
McDowell Village | Phoenix, AZ 85257
McDowell Village offers Assisted Living and Independent Living in Phoenix.
Caring– 9 Reviews, Average Rating 4.25
SeniorAdvisor– 11 Reviews, Average Rating 4.50
SeniorHomes– 1 Review, Average Rating 5
GoldenReviews– 2 Reviews, Average Rating 5
What they liked: Caring & happy staff, incredible staff, staff knows everyone by name, friendly residents, facility very nice looking, great food, nice dining facilities, everything clean, exercise options, lots of onsite and offsite activities, crafts, music therapy, field trips, great location, in-house personal trainer, pool, theatre, fitness center, full service salon, bistro and a chapel, pub, card rooms, game rooms, apartment – about 1,000 sf, pleasant atmosphere overall, not dark or boring.
What they didn’t like: Rooms too small, bathroom too far from bedroom, overpriced, no welcoming event for new resident to break the ice for them, management may not always follow through as agreed upon.
If you have experience with any of the above Assisted Living in Phoenix communities, please provide some feedback below in the comments section! You can also submit your own reviews to any of the senior housing review websites listed above. Do you know of an Assisted Living facility that should be on our Best of Phoenix list? Let us know by commenting below!
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