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Best Assisted Living in Austin

Like Dallas, Houston and San Antonio, the capital of Texas, Austin, has become an increasingly popular retirement destination. The complex mix of racial, religious and linguistic diversity combined with Austin’s reputation for charming quirkiness, political liberalism, and an abundance of entertainment opportunities culminates in a particularly stimulating atmosphere.

With a population of about 887,000 (approximately one-third that of Houston’s, the state’s largest city), the town is big enough to meet all one’s needs without proving overwhelming. It has also frequently been ranked among healthiest and most livable cities in the country. In 2017, US News & World Reports ranked the city as the fourth most desirable retirement town in the USA.

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What people like about Austin, Texas

  • Great especially for active adults.
  • Austin, which calls itself the “Live Music Capital of the World,” backs up the claim by hosting large and vibrant art and music festivals all year round, including the famed Austin City Limits. You can tap into whatever type of music or other artistic events you favor.
  • For retirees, there is no personal or corporate income tax, while retirement benefits are untaxed. Both the state and local tax rates are also low. For those owning property – while housing prices are well above the national median – property taxes run about 2.5%.
  • The local economy is booming, meaning anyone looking for a job, full- or part-time, should have little trouble.
  • The University of Texas makes the town perk with educational opportunities as well as being a great source of entertainment. The Lady Bird Johnson Wildflower Center is just one of the campus attractions.
  • Spring is gorgeous, the city and outskirts blanketed with lush, colorful displays of bluebonnets, primroses, black-eyed Susan, and paintbrush. A sunny climate and generally mild winters, though that isn’t the whole story. (See “Other considerations…” below.)
  • Public transportation – not as good as that in Dallas-Fort Worth but may be adequate. There is a bus system and high-speed rail, though many complain that Austin’s mass transit network has not been keeping pace with the city’s needs. However, there are several organizations that supply transport for seniors as well as the disabled. Also, Car2Go rents tiny cars that can be picked up or dropped off anywhere in town.
  • According to WalkScore.com, Austin is the 33rd most walkable city in the US, with emphasis on the downtown area.
  • This is an outdoor town, so parks, of various sizes and offering various amenities, abound. Take full advantage of the 300 or so sunny days a year.
  • Golfers will love the selection of courses available including the Austin Golf Trail featuring numerous courses designed by the likes of Tom Fazio and Robert Trent Jones.
  • Austin’s outdoor options are diverse and range from biking, hiking, golfing and swimming in natural spring-fed water.
  • The professional, semi-pro and college sports scene is very much alive. Football, basketball, baseball, soccer, rugby (men’s and women’s), and the Ultimate Disc League (that’s Frisbee-throwing, folks).

Other considerations for Austin, Texas

  • Summers will get hot. The average daily temperature range in January (the coolest month) is 42 for a low and 62 for a high (pretty nice), but expect temperatures in the nineties in June into September. People who have trouble with high humidity may want to avoid Austin.
  • Tornado activity can occur. Though the yearly average is only two, they can be devastating. Residents would want to know if there is a suitable shelter close to hand.
  • Not that this would likely be a deal-breaker, but there are surprisingly few museums.
  • Again, not necessarily important, but the sales tax is 8.25%.

A look at the best assisted living in Austin, Texas.

Best Assisted Living Austin, Texas – Who makes the list?

Brookdale Beckett Meadows [Formerly: Emeritus at Beckett Meadows] – Austin, TX 78749

Brookdale Beckett Meadows provides Independent Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care Retirement Communities, and Health Care Services.

Caring– 27 Reviews, Average Rating 4
SeniorAdvisor– 47 Reviews, Average Rating 4
SeniorHomes– 3 Reviews, Average Rating 1.66
GoldenReviews– 4 Reviews, Average Rating 4.54

What they liked: very clean and very bright, cheerful, nice grounds with lots of flowers, pet-friendly, smaller community, tenants appeared happy (laughing), outside commons areas that were…secure, homey, cleanliness, updated, nice garden area, safe and really nice neighborhood, beautiful neighborhood, nearby Dick Nichols Park and Will Hampton Branch Library, much thought given to residents in [facility’s] design and operation, [Facility] delivers what they promise, transportation available for the residents, Staff work well with the residents and their families, they get the Alzheimer residents…involved, a smaller community without a lot of residents, medication assistance, community-based, staff…treat you like a person, staff was friendly, patience and care, very accommodating, professional…and accessible, responsive, staff was very helpful, a really good [&] exceptional and nice staff, competent and compassionate staff, proactive, impressed with staff and their knowledge base, how they treat [resident] like family, very nice memory plan facility, caretakers truly loved our dad and often called him by his nickname, [Staff] kind and loving to my family as they were to my dad, They allow [dementia resident] to do things independently until he does specifically ask for help, The PT [&] OT and activities director are wonderful, OT and PT are excellent, three meals a day, nice dining area, set up…like a restaurant, tablecloths, menus seemed very well rounded and healthy, various meal plans, dining area was ample [&] bright and nicely decorated with comfortable and easy-access chairs, food …was delicious as were the many snack offerings, food was very good, good meals, If you don’t want to eat the evening meal you can ask for…whatever you want, [private rooms] were big enough and…very nice, rooms were nice, rooms and refrigerators were a bit larger here, Activities available on site and offsite, gardening, a little movie theater, library was lovely, TVs, areas where they could do puzzles and arts and crafts, movies, once a week…movie night, live musicians coming in once a week, coffee and cookie time, artwork, various people…come in and play music, yoga sessions, a piano in the grand entry room, day trips, fitness classes, tai chi, games, crafts, happy hours, bingo, ice cream, music, a pool, exercise equipment, media room, Hair and nails done every week

What they didn’t like: staff…not very attentive, some urine smell, cleanliness…only applies to the main areas, a lot of turnover with the staff, no patios, [facility is] so huge, The person who gave us the tour never answered the specific questions we asked, dining area very small, very few food choices, understaffed, looked and felt like a nursing home and it didn't have a welcoming feel, didn’t look clean, place…did not give any sort of warmth or comfort, very understaffed and the caregivers need…more training, place could use a little TLC, shabby [&] depressing, no dietician, food over-salted, just didn’t seem as lively as some others, They literally lost [resident], Assisted Living is nice but person can just walk out front door, Dementia area…no private space or room for personal items, staff is continually turning over, therefore, there is no quality of care, staff seems withdrawn and distant but are willing to help if directly asked

Brookdale Gaines Ranch [Formerly: The Heritage at Gaines Ranch] – Austin, TX 78735

Brookdale Gaines Ranch provides Independent Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care Retirement Communities, and Health Care Services.

Caring– 23 Reviews, Average Rating 4.6
SeniorAdvisor– 27 Reviews, Average Rating 4.5
SeniorHomes– 1 Review, Average Rating 4
GoldenReviews– No Reviews

What they liked: Everybody there seems to be happy, best part is the staff, Historical area and great location, many relaxing sitting areas for reading or visiting, community…is awesome, welcoming, well-run, very clean, not brand new but very well kept up and grounds were beautiful, wooded setting, spotless, walking/hiking trails around the community, very friendly environment, Independent and assisted in same building, attractive and well-appointed, like being on a cruise ship, spacious, family kind of feeling, a committee for new residents…a gift basket…set her up with a buddy, services…a la carte, very upscale, like a hotel, big lobby, lobby was fresh and bright, nice dining areas, pretty safe, four or five stories so it has elevators, close to everything, everything there is positive, top management good…and responsive, staff is excellent, [staff] made the move very easy, staff members very courteous [&] informed, very friendly and accommodating, staff seemed truly interested in us, staff is very helpful and very friendly, dining room is all right, dining room was lovely, white tablecloths, food was very good, food is good, healthy food options for all kinds of diets, food is wonderful, lots of good food, food was amazing, tasty, variety of food, food is great, Healthy snacks…whenever residents request them, living spaces were generous, great view, no shared rooms, Excellent rooms, apartments were best value for the money of communities toured, mostly studios and 1-bedrooms with some 2-bedroom housing, work with you to get the bathroom exactly how you need it to be, residents…seemed very at ease and content [&] alert and happy to be there, activities…are well-planned…and inclusive of family members, exercise classes, fitness center had well maintained equipment, bingo, concerts, happy hour, They have a choir and a choir director…and they would do concerts once every three months, interest groups, indoor pool, full-size lap pool, therapy, nice billiards room, Bridge, arts & crafts, a craft room, all kinds of parties, happy hour, activity room, library…with many good books and games, Internet access, many planned activities feature…book readings and discussions, [trips] to the arts [&] museums [&] galleries [&] film [&] theater and the music scene, [onsite] bank [&] post office [&]small general store [&] beauty salon

What they didn’t like: could improve on having washers & dryers in the units, expensive, staff…didn’t seem very involved with their residents, [match] the “shut-in” residents…with other residents who might visit, assisted living staff could…work together…with outside hospice agencies, the apartments were smaller, could be more variety [of activities], meals could use some improvements, [facility] too small, [facility] too large, care services need a little improvement…inconsistency, money was stolen

Brookdale North Austin [Formerly: Emeritus at North Austin] – Austin, TX 78727

Brookdale North Austin provides Independent Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care Retirement Communities, and Health Care Services.

Caring– 19 Reviews, Average Rating 4.2
SeniorAdvisor– 59 Reviews, Average Rating 3.5
SeniorHomes– 2 Reviews, Average Rating 4
GoldenReviews– No Reviews

What they liked: one story building…easier…to navigate, mid-sized community, pet friendly, safe, very bright and very clean, looks and smells clean, clean and organized, lots of windows, courtyard with lots of nice older trees and shade, a pretty active community, some gardening areas and a little walking area outside, Van to take residents on outings and doctor visits, patios, gazebo, spacious seating areas throughout the facility, residents were very pleasant, staff was friendly [&] helpful and cared, staff was funny and friendly, was in a crisis and [staff] did everything to make the transition happen, excellent customer service and were very responsive to questions, meticulous about medications, Staff have been supportive, [Staff] gave me good information on obtaining Veteran’s help, [Staff] easily adapt to the needs of the residents, They knew the residents by name, Office staff are great, staff interacted well with the residents, Memory Care Unit…much more individualized care there, One staffer to four residents [Memory Care], attention and concern could not be better, daily menu, dining rooms were great, dining area was really spacious, restaurant-style cafeteria, lots of fruit and vegetables, food is surprisingly good, meals looked healthy and well rounded, accommodate her gluten free diet and do a good job, variety of snacks available throughout the day, 3 meals, housekeeping, laundry service, small rooms but comfortable, rooms very nice, rooms were fine and well maintained, The room has a bathroom and a little kitchenette, [kitchenette] has a sink [&] a refrigerator and microwave, reading areas, movie areas, trips to the movies [&] the library and nearby stores, monthly themed parties, [onsite] library, media room, TVs, games, bingo, meet and greets, exercise, concerts, board games, poker nights, cards, puzzles, bingo, wine-tasting, entertainers and bands come in to sing or play the guitar, exercise every morning, Tai Chi, staff will help [residents] to download book, a nice salon [for] spa and grooming services, outings [to Lake Travis] [for a] boat ride [or] picnic and enjoy the wildlife, happy hours

What they didn’t like: business office did not file for [resident’s] long-term insurance [properly], [Staff] had problems with her medications, improve on the food, bit older of a building, Very small rooms, [Memory care] seemed understaffed, staff needs to be better at responding, billing department…have been unable to give us a breakdown of charges, depressing, [private] room…was tiny, environment and staff were not pleasant or welcoming, no vents in bathrooms, Do not allow Medicare bedrails [but] require purchase of halo bed rails, not a Medicare partner, understaffed, actual follow-through leaves much to be desired, lack of communication, items stolen, Med techs performed procedures they were unauthorized to do, nobody gave me the same story about who was doing what, [no] itemizing what the charges are, there had been some delays in [resident] getting the medication she needs, my first roommate was a nightmare, seem to be understaffed, depressing

Brookdale Round Rock [Formerly: Horizon Bay Round Rock] – Austin, TX 78717

Brookdale Round Rock provides Independent Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care Retirement Communities, and Health Care Services.

Caring– 22 Reviews, Average Rating 4.4
SeniorAdvisor– 34 Reviews, Average Rating 4
SeniorHomes– No reviews
GoldenReviews– No Reviews

What they liked: [facility] very pretty and very welcoming, the facilities are modern, reasonably priced, pet-friendly, smaller community, people can find their way around easily, looks like a big huge house, beautiful small facility, maintained well, fresh and clean rooms, very bright, well-lit, nicely laid out, interior wrap around porch, pod arrangement of rooms, large living room had a beautiful fireplace, plenty of windows, safe, quiet, homey, grounds…were lovely, would not need to put ID markings on laundry, [residents] issued a ‘life alert’ medallion, take Medicare + a backup insurance, caring community with a home-like atmosphere, residents are welcoming, back porch is like a family home’s, staff very respectful with the residents, staff is super friendly, [resident] always received prompt care when needed, [Staff] very thorough in orientation, Everyone…really very positive [&] upbeat, helpful, quick to respond and very attentive, staff excellent and very warm, Tour folks were very accommodating and helpful, full-time nurses, staff makes sure [resident] is checked on, they make sure that each day [resident] eats all of her meals, staff knows first names and…a lot about [residents], a call button in the bathroom, the food is good, food is fantastic, three meals a day, common dining area is attractive, restaurant-style, food is very good, plenty of fresh foods, full soup and salad bar each day, food was very good, food was really good, cloth tablecloth and napkins, rooms were pretty good size, [apt.] is very nice and clean, rooms are spacious and well kept, apartment is…bigger than usual, rooms…were large, closets are huge, [apt. has] a small fridge [&] a small microwave [&] a sink, keep family informed of activities, exercises, crafts, trips for lunches, shopping trips, library, different choirs, entertainment, church services, Bible studies, Matter of Balance, creative writing, Mind Aerobics, bingo, card games, Happy hour, shopping trips to…wherever people wanted to go, variety of events that the residents planned, fitness, movies, church, different programs, Fridays they have happy hour [w/] alcohol, [beauty] salon

What they didn’t like: hallways…rather cluttered and cramped, probably just need more staff, often out of [menu] items, [Dining room] Service is extremely slow, 2 story building with dining room upstairs, larger community, Apartments do not have a full kitchen, staff could do better with communication [about] admission process, very disappointed with the quality of care, never have nurses available…never at night or on weekends, costs not explained well, the community has stairs, Memory Care…was very small, money went missing, wasn’t a lot of outside walking areas [or] gardens, [Staff] promised things we didn’t get, nightly room checks [disturbing residents], not very helpful in getting the insurance set up, food cold, kept charging for medication after [resident] moved [out], Studio is very small

Buckner Villas – Austin, TX 78753

Buckner Retirement Community provides Independent Living, Assisted Living, Memory Care, and Skilled Nursing.

Caring– 15 Reviews, Average Rating 4.3
SeniorAdvisor– 7 Reviews, Average Rating 4
SeniorHomes– 2 Reviews, Average Rating 5
GoldenReviews– No Reviews

What they liked: extremely clean, grounds are immaculate, very beautiful place, very modern, large complex with several buildings, a small complex, very clean and very organized, quiet, a caring home-style environment, big hallways, central location, covered parking space [&]…an underground garage, [whole facility] smells good, space for family and friends to visit, residents we talked to were all positive, close to shopping [&] dining [&] a variety of churches and public transportation, staff is very attentive and friendly, admission process was easy but lengthy, staff has been there for a while, staff looked like they enjoyed what they are doing, [staff] very educated, staff is caring and very good at assessing the needs of the residents, [staff] check on [resident] several times a day, a full-time physical therapist, nursing staff was kind, a chef [&] a pastry chef, wonderful food, dining areas…spacious, food delicious, food is great, nutritious menus feature a variety of options, food is plentiful and well prepared, a little [onsite] bistro with sandwiches [&] dessert [&] salads, Snacks always readily available, villas for independent living, [rooms] cleaned once a week, two-bedroom apartments…were reasonably sized, rooms were wonderful, two-bedroom apartment with a balcony [&] it’s really big, Everybody allotted one storage unit, exercise classes every morning, best physical fitness program, worship every Sunday, a podiatrist comes in once a month, massage table with a masseuse, a gym, a theater, a salon, scheduled transportation, a lovely pool, weight lifting room, exercise room, a saltwater pool

What they didn’t like: food is hit or miss, the lack of engagement with the residents, physical therapy on site but no gym, they could [allow] the residents to have more say on how the facilities are operated, nurses are not trained for hospice patients, food is terrible (cafeteria food), they don't accommodate pets, a bit too quiet and sterile, very close to I-35 in Austin

Elmcroft of Austin – Austin, TX 78745

Elmcroft of Austin provides Independent Living, Assisted Living, Memory Care, Personal Care, Skilled Nursing, and Respite Care.

Caring– 16 Reviews, Average Rating 4
SeniorAdvisor– 88 Reviews, Average Rating 4.5
SeniorHomes– 3 Reviews, Average Rating 3.67
GoldenReviews– 4 Reviews, Average Rating 4.53

What they liked: beautiful facility, very clean, cleanest, always smells good, no bad odors, dog in the house, smaller community, grounds were pretty with flowers, facility has a contemporary feel with plenty of interesting furnishings, great interior, nice outdoor spaces and seating areas, single story, courtyard enclosed by building, a locked memory care unit, very clean and spacious rooms, not dark and depressing, set up is really nice like a U shape – can walk around and you'll never get lost, facility is a little older but well maintained and spotless, rooms were clean, good value, reasonable price-wise, warm and cheerful, The key is communication, really great family atmosphere with activities for families, residents seem very happy, a caring staff, everybody was very friendly, kind of homey, transition was very easy, [staff] have called me several times with their observations, [staff] were very helpful, medical is very good, Staff is on top of things, really patient, staff was very friendly, management is terrific, Some of the staff members are really very caring, chef is great, nursing and CNA staff is very caring and dependable, very understanding and very accommodating, Great staff that dedicates itself to you and your family’s differing individual needs, medications given…in a timely manner by professional med-technicians, maintenance guys are great, someone is always cleaning or maintaining something, They bend over backward to help, administrator was very accommodating, Housekeeping does an excellent job, Housekeeping – Good services and helpful always, do the best job on my laundry, dining room very pretty, dining room staff helpful and friendly, dining room set up like a restaurant, 3 meals a day, snacks, food is very good, tasty, food is fine and portions are OK, [can] cater to any dietary needs, food is good, meals well-portioned and on time, Memory unit has own dining room with table cloths, three different sizes for the apartments, rooms are comfortable, a studio [is] a big open area, cottages as well as the main building, rooms were fine: not too big [or] too small, companion rooms [w/] separate bedrooms but a shared sitting room, bingo, playing with a balloon for cognitive aptitude, coloring, taking little walks, have little plays, board games, exercise, crosswords, singing events, music events, music on a weekly basis, reading time

What they didn’t like: did a good job but not sufficiently trained in handling memory care patients, right behind a shopping center…and it’s a very busy street, staff didn’t really address the residents, wish they would remodel, Community did seem dark, not clean, narrow halls, Too corporate, only problem was with misinformation regarding hospice care, night people…talk and laugh so loudly, One area where they could improve would be communication, Alzheimer’s unit having a distinct urine smell, Staff didn’t seem too caring, high turnover of employees in the memory care…and they don't communicate

Legacy Oaks Assisted Living and Memory Care – Austin, TX 78736

Legacy Oaks Assisted Living and Memory Care provides Assisted Living and Memory Care.

Caring– 12 Reviews, Average Rating 4.4
SeniorAdvisor– 23 Reviews, Average Rating 4.5
SeniorHomes– 2 Reviews, Average Rating 5
GoldenReviews– No Reviews

What they liked: Legacy Oaks was very nice, brand new, so homey, very clean, pets allowed, pet therapy program, place is smaller with fewer people, there are resident dogs [&] birds and fish, Felt inviting, comfortable and safe, the layout, Community is clean and…spacious, courtyard was very pretty, a lot of nice area outside, grounds are nice, have places you can get privacy if you would like, organized, easy for visitors to find, very bright, floor plan is nice [&] open and roomy, many areas for residents to gather and not many seem to stay in their rooms, lovely space with sunny rooms, beautifully decorated, plenty of places to eat and shop in the area, as well as a church up the road, a little more individualized care, a lot more community oriented, friendly and helpful director, front desk, is very friendly and outgoing, staff has been exceptional, staff is very good and goes out of their way to call [resident] by name and act like she's family, staff is wonderful, good communication, friendliness of entire staff, staff was friendly and answered all our questions, accommodating, lovely staff, professional, staff was…very informative and very caring, staff…always attentive, staff…always keeping in good communication with [family], They check on [resident] several times a day, they manage my…medications, food is very good, dining area is roomy, dining room very nice and open, meals are really good, tasty meals, good menu options with a good amount of variety, chef, apartment was a nice size, spacious, studio apartment, [private] room has two big windows and a wonderful view of the woods, Memory Care doesn’t smell, a library, bingo, exercise classes, bible studies, arts and crafts, movies, music, yoga, cooking, art classes, church, games, parties, outings, a van…equipped with a wheelchair lift, They take [residents] to doctor's appointments

What they didn’t like: good condition except for some interior and exterior stains on the floors and walls, staff…lacking in experience and training, [Staff] lacking in medical knowledge, Weekend staff especially limited, understaffed most of the time, times my Mom's call button has not been answered, given the wrong meds, meals high in sodium, sugary desserts, [private] room was too small, [only issue] food not so great, traffic on 290, found [outdoor spaces] to be a bit lacking

Parsons House Austin | Austin, TX 78752

Parsons House Austin provides Independent Living, Assisted Living, and Respite Care.

Caring– 15 Reviews, Average Rating 4.3
SeniorAdvisor– 46 Reviews, Average Rating 4.5
SeniorHomes– 1 Review, Average Rating 5
GoldenReviews– 6 Reviews, Average Rating 4.58

What they liked: wide halls and…well-lit, well-kept, clean, no odors, small pets welcome, two-story building, well decorated, recreation room on both floors, all in one building, little older community but in good shape, carpeting good for wheelchairs and absorbs noise, Near Social Security office and two large highways, daily prices were very good, affordable, family-owned, relaxed homey feeling, residents very welcoming, quite a few former military here, VA benefits presentation, option to pay in advance, the people are excellent, [staff] meetings at each shift change, staff good about keeping [family] informed, much interaction with the residents, everyone appeared happy, assisted living and independent living…intermingle, staff really went out of their way helping us through the process, staff open to suggestions or concerns, 24-hour staff-call system, Staff stay in good communication with [family], staff was the best part, a low turnover rate, Everybody is very cordial, care and diligence, never too busy to help, If you have a problem just inform them, nurses 24 hours a day, nurses manage medication and see that [resident] comes to the dining room to eat, management has been very responsive to her changing needs throughout her 5 year stay, [facility] has what they need to age as gracefully as possible, The common dining area is restaurant-style, nice dining hall, food is great, above average, food is pretty good, menu is outstanding and the best variety, healthy options, alternate meal selections, food is okay, food is very good, kitchen staff worked hard to meet special dietary needs, [private] room was excellent, apartments are very nice, 1 bedroom deluxe, studio is perfect for someone with a fall risk, efficiency apt has small kitchenette with a stove, one bedroom has very nice layout, Large living room [&] wall separated kitchenette, large bedroom with large walk-in closet, Nice bathroom with walk-in bath, Small closet in entryway, assisted living with two bedrooms, If you go from independent to assisted you do not have to move apartments, Weekly housekeeping/linen-service, wonderful activity director, exercise, singing, bingo and all sorts of games, bridge, intellectually stimulating games, meeting once a month where they ask for suggestions and tell [residents] about any changes, everyday scheduled transportation, [a facility van] for doctor's appointments [&] shopping, outings [to] local grocery stores [&] movies and clothing stores, every month they have resident of the month, beauty salon on site, large movie theater with recliners and a very large screen, fitness rooms, coffee/break rooms, WiFi access, On-site Beauty/Barber shop, doctor’s office, country store, fitness area, chapel, large and small group activities, birthday parties

What they didn’t like: food is okay but they can improve on that, need more [menu] variety, building is at least 30 years old and looks like it, parking lot was uneven, building needed painting and was dark, could improve on quality of cleaning, not doing all the services [but] charging for [them], Not in the best neighborhood

Renaissance-Austin – Austin, TX 78759

Renaissance-Austin provides Independent Living, Assisted Living, and Alzheimer’s and Memory Care.

Caring– 15 Reviews, Average Rating 4.1
SeniorAdvisor– 45 Reviews, Average Rating 4
SeniorHomes– 4 Reviews, Average Rating 4
GoldenReviews– No Reviews

What they liked: Older building but refurbished [&] bright, well kept, open and airy, pets, deer, great views, safe, very clean, nice rooms, beautiful location, very homey, fabulous grounds, courtyard, plenty of seating areas, charming, eight building complex nestled in a grove of trees, [facility not] too big, natural setting, the view, garden was great, plenty of natural light, skylights and floor to ceiling windows in halls, employee’s morale, campus is lovely, college campus environment, very luxurious, community is very well decorated, price very reasonable, price with some wiggle room, beautiful artwork…and beautiful furniture, very clean and organized, easy for residents to figure out, very friendly staff and residents, residents are happy, people seemed happy and engaged, feels very comfortable and livable, folks in assisted living wing have access to entire property, close to a hospital [&] shopping, provides “Lively” device similar to Life Alert, all the resources available ‘in house’, staff members super helpful with transition, Residents [can] volunteer in the local community through service projects, residents can visit other Holiday owned properties (in other states) and stay free for a week, dedicated live-in managers, [Staff] make you feel like you’re the most important person in the world, staff…always smile and say hello, staff has really gone above and beyond, nursing staff on site, [Staff] knew everyone's name and stories, Staff caring, very kind, attentive, helpful and encouraging, never a harsh or curt word, housekeeping once a week, Requests for maintenance/repairs…answered quickly, food was really good, food was wonderful, dining room is lively, dining area is very warm and cozy, tablecloths and crystals, food was good, food…is fine, meals are excellent, food really good, plenty of food options, food okay, Best buffet on the planet, dining facility open from 11 a.m. to 7 p.m., three different floorplans, room set up, larger size units, studio, one bedroom, two bedroom units w/a little front yard, very spacious, beautiful, all have washer and dryer connections and big kitchens, units include full kitchen, activity transportation, free shuttle service, a library, discussion groups, exercise rooms, a small gym, yoga, game rooms, lots of intellectual activities, movie theater, a pool, billiard room, exercise room, exercise class, beauty salon, lecture series, a lot of concerts, guest speakers from University of Texas, TV room, happy hour, dominoes, cards, bridge group, wine socials

What they didn’t like: a dump for assisted living, parts of the building…needed updating, felt dark and kind of oppressive, Staff caring but medication still not administered correctly, old and depressing and dark, a lot of sandwiches, sometimes need more staff, staff nice but not as friendly as other places, rooms were tiny, memory care not particularly secure, took a few too many days to hook up cable, had a very nursing-home feel, too many tables packed into [dining] area, isn’t as centrally located as most facilities, front desk staff are rude, hallways are dark with no outside natural light

Silverado Onion Creek – Austin, TX 78748

Silverado Onion Creek provides At Home Care, Supportive Care, Memory Care Communities, and Hospice Care.

Caring– 12 Reviews, Average Rating 4.75
SeniorAdvisor– 23 Reviews, Average Rating 4.5
SeniorHomes– 3 Reviews, Average Rating 5
GoldenReviews– No Reviews

What they liked: facility always beautiful, large & spacious, so clean, smells nice, pets allowed, [facility has] a lot of animals…dogs…cats [&] birds and rabbits [as facility] pets, bright and cheerful looking, [facility] very clean and organized, ideal layout…[residents] don’t feel restricted, miniature golf out in their courtyard and the courtyard is very very large, big covered patio in the courtyard as well [with] rocking chairs, playground so families can bring kids, everything very open and safe, lots of windows, garden kept by residents…vegetables used in meals, [Residents can] be involved in food preparation, Residents were clean and well taken care of, a lot more staff per resident, Silverado supports [family] in transition with counseling, [Facility] partnered with the University and…a few different memory programs, environment is very welcoming for family members, very stable workforce, [each] caregiver only handles five patients; the same five patients at all times, facility is fairly new so it’s in good condition, secured outdoor area [but] loved one won’t feel stuck in a dementia care facility, very nice facilities which are completely enclosed, staff do their best to make [resident’s] days happy and productive, all of their staff is trained to handle dementia, innovative, local staff was…friendly, accommodating, so much attention to purpose, a garden, a little putting green, a playground for their grandchildren visiting, staff professional yet personable, two doctors that come there or you can take your relative out to see his own doctor, a concierge doctor, staff doesn't treat them like patients; [they] treat them as clients and make them feel like they are in their own home, doctor was very proactive…able to find out why certain things were happening, They always call me with any questions or concerns, the staff is amazing, the dining room is…a square so you can't get lost, nice food and amazing social activity, food was excellent, food is good, meals were very good, [food] excellent, good meals, a nice [menu] variety, great dessert, special dining room for just…family, rooms are spacious, rooms are quite large, rooms were very nice [&] clean [&] organized and very large, shared rooms seemed very nice…and had plenty of room for both people, a little enclosed shelf outside of each door where a person could put some mementos to identify their background, nice lighting, bathing area was actually very large, Spa tubs, a sensory room, daily activities going on and take the residents out, a book club, a lot of local musicians come in and play and they are good, singalongs, bowling, cooking classes, sewing classes, art classes, wine tasting once a month

What they didn’t like: rooms were too small, very expensive, [Great community] but was too large, [love the place but] the food is not very good, wish there were private rooms [available], [staff] supposed to make sure resident showers [not following through], need more communication among the administration, don’t think the evaluation process was done well, no Medicaid beds, would like to see [residents] going outside more, [resident] should be paired with a person…closer to same level of communication

The Heritage at Hunters Chase [Formerly Ashwood Assisted Living] – Austin, TX 78729

The Heritage at Hunters Chase provides Assisted Living and Memory Care.

Caring– 12 Reviews, Average Rating 4.3
SeniorAdvisor– 6 Reviews, Average Rating 4.5
SeniorHomes– 5 Reviews, Average Rating 4.8
GoldenReviews– 1 Review, Average Rating 5

What they liked: freshly renovated, casual setting, elegant, upscale, clean, all of it is nice, outstanding quality of life, residents looked happy, the people are approachable and friendly, wide variety of people there, park-like atmosphere of the grounds, patio areas had area for outside parties and socializing, main foyer had a lovely receiving area, staff is excellent, marketing director nice and knowledgeable, CNAs are caring and they enjoy working with the residents, [CNAs] very supportive and understanding, helpful, Staff was perfect, house cleaning, med management, They do two hour checks no matter what time of day or night, very thorough, staff very friendly, staff is wonderful, very knowledgeable, really nice dining room, food is good, dining areas have many options, regular snacks, food was very delicious, food is very good, meals are very good, [private] room was a pretty good size, rooms small but very homey, rooms were really big for the price, rooms homey and upscale, [room] had your regular shower and a refrigerator, a shared room…clean and spacious, a bus to take the seniors to the grocery store and activities, full slate of activities, Bingo, word games, they sing old songs, individuals coming in to play music, games, reading, outings…include…restaurants [&] art museums [&] the library [&] local films [&] fine dining and theater, crafts, has monthly birthday parties for residents…which they encourage friends and family to attend

What they didn’t like: lack of rehab facilities, could be updated, one-bedroom was not large enough, They provided an inaccurate price range, the rooms were small, renovating but it did feel like an office building, room nice but in the bathroom there's a 2-inch lift and you would have to step over it to get to the shower

The Pavilion at Great Hills – Austin, TX 78759

The Pavilion at Great Hills provides Independent Living, Assisted Living, Memory Care, Skilled Nursing and Skilled Nursing Homes, Senior Housing and Affordable Housing, Short-term Care and Short-term Senior Care.

Caring– 17 Reviews, Average Rating 4.4
SeniorAdvisor– 48 Reviews, Average Rating 4
SeniorHomes– 5 Reviews, Average Rating 4.8
GoldenReviews– No Reviews

What they liked: new facility, smaller community, a larger facility, pets, High ceilings, unique architecture, two-story community, facility warm and inviting, the price, fresh looking and very upbeat, beautiful facility, very clean, well-kept park setting, the atmosphere, very clean and neat, grounds were stunningly beautiful with a lot of natural woods, spacious grounds…with plenty of nice seating areas, interior courtyard, brick walkways between units, Indoor areas were all clean [&] bright and cheerful, rooms were spacious [&] clean and well-taken care of, residents seemed livelier and more engaged, service is good, quality of care is pretty good, professional staff, Very engaging staff, Everybody…seemed happy [&] friendly, marketing director was very kind, staff engages with the residents, staff really enjoyed being there, train staff to respond to call buttons within 5 minutes, all nursing assistants were especially great, made [resident] feel just like family, [Family has] good communication with staff, Staff seem to genuinely care about residents, Every staff member we saw…smiled [&]said hello, found staff friendly and caring towards patients and [family], [staff] friendly [&] accommodating [&] helpful and encouraging, kind, respectful, attentive, compassionate, staff encourages family members to visit regularly, housecleaning/laundry staff very pleasant, dining room very nice, dining room is very attractive, good food with a lot of variety, restaurant style with table cloths [&] menus, a menu with multiple options, fresh [&] healthy foods, assigned seating, food is good, food very good, They serve three meals in the dining room, Snacks are also available all day every day and whenever requested, room selection and room size, rooms were very spacious [&] very clean and very well-taken care of, rooms were spacious and really nice, one-bedroom with sitting room, regular kitchen, 1-bedroom; adequate and very nice, patio doors in the [private] rooms, lots of outings and transportation, exercise classes, movies in the evening, lovely movie room, happy hour on Wednesday, lunch/brunch on Friday, nice library, area for music, faith-based activities on Sunday, Bible studies, flower arrangement, cake decorating, puzzles, theater also hosts performing artists, regularly go to local movie houses, a room to do crafts, Bingo, chapel, game room, board games, brain health – an activity…every week in which…people from accredited universities [come] to help the residents with their mental capacity, computer lounge, salon, fitness and wellness center well equipped, they offer classes regularly, barbecues and holiday parties, a piano, social hours, happy hour every Friday

What they didn’t like: Pavilion is fine but living quarters way too small, really aren’t any grounds, quite expensive, when it changed ownership the services declined, not all of the items on the menu seem to be available, [Unsure] why facility felt it was appropriate to open [former] resident’s mail, assisted care does not mean your loved one will be checked on regularly, food tastes ok [but] a limited selection of choices, majority of staff poorly trained, sometimes [food] a little spicy or salty, Administration and clerical staff [need to] pay attention to detail, food could be better, terrible internet, some disconnect with laundry, communication with the family not a strong suit, staff could be a little more attentive, rooms were very small, this place just didn’t seem as lively as some others, specific dining times, gave wrong medications a couple of times and lied about it, need more staff, memory care unit has outdoor areas that [could use] some greenery

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