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Best Assisted Living in Baltimore

Baltimore, Maryland is only 40 miles northeast of Washington, DC. There are many elements making this city of some 620,000 residents an intriguing place to call home.

In addition to an abundance of restaurants, shopping opportunities, entertainment venues and educational outlets, many are drawn to the long and intricate history of the town.

Established in 1729, Baltimore – fondly known as Charm City, B’more, and The City of Neighborhoods because of its nine districts made up of 260 neighborhoods – is a site-seers dream.

One of the most interesting ‘hoods may be the famed Inner Harbor, one of the country’s oldest seaports but also the home to many forward-looking and innovative advances in city planning. Its collection of museums represents both the past and the future.

There is a lot see and do in Baltimore, or one of the suburban towns like Columbia or Pikesville. Let’s look, first, at some of the qualities that have drawn people to this East Coast town as well as a couple of things others have found off-putting.

What people like about Baltimore, Maryland

  • Good news for seniors: Maryland does not tax Social Security. In regards to an estate/inheritance tax, close relatives and charities are completely exempt. Retirees may qualify for a pension exclusion of up to $29,000. There’s a 6% sales tax, with additional excise taxes applied to alcoholic purchases.
  • Retirees may well appreciate the Baltimore City Health Department white paper for 2018 which includes a section on how to make the city more senior-supportive. The four-pronged effort (see pp. 19-20) includes:
    • The launching of its Citywide Falls Reduction Strategy; allocation of funds to advance care coordination for older adults; a reinforcing of the use of senior centers scattered throughout the city; and further funding to support a city-wide program to ensure seniors have access to the information and resources they need.
  • World-class medical facilities include Johns Hopkins Hospital. Whatever your health concerns, there should be an excellent healthcare provider close to hand.
  • Besides enjoying four distinct seasons each year, Baltimore offers approximately 213 days of sun annually. The average temperature in July, the hottest month, is 89 degrees F. January, generally, the coolest month, has an average low of 28 degrees, though the wind chill factor can make it considerably colder.
  • Transportation is a breeze, thanks to an efficient bus system. There’s also a water taxi service at the Inner Harbor. For those going in or out of the area, there’s an Amtrak station and an international airport.
  • Sports fans, rejoice: Baltimore supports both a pro baseball team, the Baltimore Orioles, and two national football teams, the Baltimore Ravens and the Washington Redskins. Two more options are an indoor soccer team and a lacrosse team, both major league. Besides all that, the town is home to the second of the Triple Crown races, the Preakness.
  • If you’re interested in the classroom experience, there are at least 16 local colleges in the Baltimore area, including the highly prestigious Johns Hopkins University.
  • Lovers of coffee and/or tea will never have reason to complain: Baltimoreans (that’s what they call themselves) love the best of both. There are dozens of cafes to choose from, each with its own ambiance and snack (or full meal) offerings.
  • If you enjoy history, Baltimore has some 40 museums, catering to a multitude of interests. Of course, there are museums brimming with art but you might go see where the “Star Spangled Banner” was sown, or explore the art and other contributions made by African-American, Jewish, or Polish-Slavic citizens towards shaping Maryland in general and Baltimore specifically. Edgar Allan Poe’s former home, the history of the trolley and electric bus streetcars in Baltimore, and the Babe Ruth Birthplace Museum are just three more possibilities.
  • For those who favor renegade artists, drop in on the most unusual American Visionary Art Museum of “outsider” art. And who’d want to overlook Ripley’s Believe It or Not museum?
  • Not all the art is in museums. Baltimore has more buildings on the national registry than any other US city. The pride the city takes in preserving buildings dating from the early 1700s onward is rare and results in a special treat for anyone interested in architecture.
  • Summertime brings many free entertainment opportunities, both inside and out, including the country’s largest free arts festival: Artscape.

Other considerations for Baltimore

  • Property taxes are also significantly higher than the US average.
  • Despite its undeniable charm, Baltimore has been rated as the most dangerous, crime-ridden US city. According to the Baltimoresun.com, there were 342 reported homicides in 2017, a 17% increase over the previous year. While the crime rate reportedly declined in 2018, the significance of those lower numbers is not clear. Bottom line, keep in mind that, just as in any city or town, some neighborhoods are safer than others, so do your research.

Best Assisted Living in Baltimore, Maryland – Who Makes the List?

A look at the best assisted living in Baltimore, Maryland.

Brighton Gardens of Columbia | Columbia, MD 21045

Brighton Gardens of Columbia provides Independent Living, Assisted Living, Memory Care, Respite Care, Personal Care Services, and Skilled Nursing.

Caring– 10 Reviews, Average Rating 4.2
SeniorAdvisor– 32 Reviews, Average Rating 4
SeniorHomes– No Reviews
GoldenReviews– No Reviews

What they liked: beautiful facility, more like a dormitory, very clean, very bright with lots of sunlight, a resident dog, very safe, large windows, well-maintained, very large and hotel like, like a nice hotel with activities, small home and think it is well staffed, residents seem happy & engaged, Aging in place, smack dab in the middle of Columbia and nearby movie theaters [&] shopping [&] restaurants, Décor very nice and inviting, lobby fosters conversations and socialization, nice backyard and walking path, outdoor spaces gorgeous including the gardens tenants maintain, Residents seemed very friendly, [Facility] focus on honoring individual client preferences, staff personable [&] caring and transparent in customer relations, staff very responsive…and listened well, nurse took time to discuss their care philosophy and give pointers on what to look for, you don’t have to change rooms if you change care level, response time, interaction of the staff, dedicated care managers rather than rotating shifts of random caregivers, Very professional and informative tour, [Tour guide] said they try to create an environment where tenants feel as if they have apartments in a community rather than reside in a more clinical space, Staff really went above and beyond during a tour, [Staff] very receptive and helpful, staff…attentiveness, great nurses and aides who are experienced and really care, the staff is invested in the wellbeing of the seniors, [Staff] know the residents by name and by sight and they know their families as well, the staff aims to keep residents active and in contact with each other, Any issues…raised…were addressed in a timely fashion, a great well run facility especially their Alzheimer's unit, dining room…looked like a four-star restaurant, dining area beautiful, restaurant-style seating, good meals and good variety, food is great, coffee [&] fresh fruit [&] popcorn etc. all day long, [private] rooms very nice…very spacious and very well kept, shared room was spacious, model apartment spacious and beautifully decorated, Activities range from simple games…to TED talks and…guest lecture[s] [including] an astrophysicist, calendar of events, Bingo, exercise classes, outings, church, arts and crafts, ice creams socials, dances, penny poker, television room, Mother’s Day Tea, date nights for couples, nice library, movies, visiting musicians [&] dancers etc., a men’s group, a visiting Rabbi

What they didn’t like: don't see evidence of any education on [Activities Director] part regarding the current state of dementia programming, [Facility] 3 or 4 stories tall with wings going out, Don’t expect them to accommodate your loved one’s needs, Direct care staff is overworked and underpaid, Rooms seemed a bit small for a couple, wish they would label the residents rooms with their names, initial onboarding less than complete, lost clothes and items right from the beginning, gaps in policy especially when it comes to transportation in emergency situations, had to hire additional nurses and other services so [loved one] received consistent medical oversight, Layout felt a little confusing, only complaint…that night staff not quite as patient, [staff] could not handle medications well, only have nurses there from 9 to 5

Brookdale Pikesville [Formerly Emeritus at Pikesville, formerly Brighton Gardens] | Pikesville, MD 21208

Brookdale Pikesville provides Independent Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care Retirement Communities, and Health Care Services.

Caring– 36 Reviews, Average Rating 3.9
SeniorAdvisor– 41 Reviews, Average Rating 3.5
SeniorHomes– 4 Reviews, Average Rating 4.5
GoldenReviews– No Reviews

What they liked: [facility] bright, clean, very clean, pleasant, charming, beautiful, very nice looking community, pet friendly, environment was very beautiful, common living area really inviting [&] warm and comfortable-looking, spaces are large, hallways are wide, lots of natural light, across from the shopping center, Located outside the Beltway, beautiful front porch, individual care ratio, population small with a ratio of eight residents per aide, residents looked happy, looks like a very happy place, peace of mind, you can visit any time of the day, Staff…able to financially accommodate us, This facility gave my grandmother a routine that pushed her comfort levels in a positive way, onsite physical therapy clinic, Alzheimer’s unit…was not depressing, staff was cooperative, [staff] kept me informed, caregivers are excellent, they learn their clients' names quickly, wonderful wait staff and an equally wonderful chef, saw administrator and head nurse interacting with residents do not use med techs for medications…[use] nurses, staff kind and helpful always and clearly well trained, really try to meet the needs of the client, [tour guide] offered timely information and…provided other resources to review, Maintenance staff is great, [Staff] took time to answer…and ask me questions, the environment is inviting and clean, very nice central living room, the tour was wonderful and really put our minds at ease, administration and nursing staff all know you…and patients…by your first name, hospice provided a hospital bed, [staff] all work together as a team…and they all get very involved in the residents and in the residents' lives, security really excellent, [for memory care] a lockdown area…can't get out without a code, [memory care] caregivers are caring and helpful, [Staff] friendly, very caring, [staff] encourage [all residents] to participate in activities at their level, staff is quick to respond, a doctor [for] primary care, podiatrist, physical therapy on-site once or twice a month, PT and OT, nurse practitioner, very nice dining area, [memory care] dining area very nice and smaller than the main dining room, dining room is beautiful, restaurant-style dining, Mealtime is very flexible, a variety of foods to choose from, food was fine, 3 balanced meals a day, head chef was amazing, very good food, [memory care] caregivers keep an eye out [to] make sure the people eat and help them as needed, [memory care] food is tasty and very good, Food was OK, food looks appetizing, [memory care private] room is an efficiency that has a bathroom [&] is really nice [&] comfortable and roomy, rooms were…very modern, Laundry…[and] cleaning once a week, decent closet space, [private] room was small but clean, small apartment but was very nice [&] very clean [&] very comfortable-looking, apartment was great…and the rooms were spacious, a microwave [&] a refrigerator, motion detectors in bathrooms, movie nights, exercise classes, group exercises, a workout room, cards, bingo, a day when they do manicures and pedicures, musical guests come in, people come in to speak, Cultural programs, hands-on activities…like making ornaments for Christmas, puzzles, [facility] taking them to the doctor and…on trips, They go out to lunch at least once a month, residents can actually suggest where they want to go, They celebrate a different country every month, singing, had people reading to the residents, trivia questions, bingo, games

What they didn’t like: administrative team…do not communicate with families in a professional way, management didn’t really have a hands-on operating technique, wasn’t a really organized staff, was robbed 3 times, don’t care to be told where to sit when I eat, didn’t appreciate someone having a key to my unit 24/7, would suggest they adapt the food to the person’s eating ability or have more food choices, very expensive, [private] rooms were really small for the price, my mom decided that she did not want to go [after paying deposit]…and they told me they couldn't [refund], couldn't cook [in room], woefully understaffed…Complaining to the Executive Director made no difference, do not take vouchers, [management] attaches many additional fees to your bill, cafeteria could be better, Staff slow to respond to call lights/lanyards, took a fairly long time before they got my loved one added to the rotation for their bathing and care schedule, think the facility could definitely do a better job of keeping in touch with families and responding to family concerns

Brookdale Towson | Baltimore, MD 21212

Brookdale Towson provides Independent Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care Retirement Communities, and Health Care Services.

Caring– 17 Reviews, Average Rating 4.2
SeniorAdvisor– 31 Reviews, Average Rating 4
SeniorHomes– No Reviews
GoldenReviews– No Reviews

What they liked: [Facility] very clean, nice looking, very nice and bright, community pet, welcoming, cheery, looks almost like a manor, a lot of activity, very homey, lots of greenery and walking paths, facility had a good vibe, community seems very friendly and upbeat, hydration stations and snacks between meals, very welcoming to visitors, does not feel like it is in an isolated place, Everybody very friendly, seniors had a lot of freedom, staff very pleasant and treated the residents with respect, a wall with all the veterans in the facility, right next to a Catholic church, staff was excellent, [staff] gave lots of detailed information, staff never too busy to answer any questions or concerns, [Staff] very supportive [&] very helpful and very nice, memory care…caregivers have been warm and patient and have provided excellent support, very professional, really responsive, very good at keeping [family] informed, dining area very nice, Dining room is inviting, very big dining room, private dining room, their menus, the way they serve the meals, multiple choices for each meal, [Loved one] has some food restrictions and they accommodate her, food was OK, the apartment’s setup, rooms were carpeted, a studio and [a] one-bedroom apartment, Friendship suites, [resident apts] are well kept and each room has a private bathroom, a living room and a bedroom, kitchenette, [staff] clean once a week and do an amazing job, bingo, memory care-themed activities, cards, puzzles, Every Thursday…a two-hour scenic tour, regular musical entertainment, Every Friday…shopping, Every other Wednesday…'Lunch Bunch,' exercises, exercise program, movies, large common room for residents to watch tv or do crafts, songs

What they didn’t like: dingy, could improve on the menu, security and safety…could be improved — on weekends especially, urine smell, an older facility, outside area very small with nowhere to walk, Some staffing issues, Care plan not always followed, Not as much resident supervision as expected, Activities scheduled frequently not followed in memory care, No men’s club for active male seniors, no pool

Charlestown, an Erickson Property | Catonsville, MD 21228

Charlestown provides Independent Living, Assisted Living, Memory Care, Nursing Care, and Inpatient Rehabilitation.

Caring– 27 Reviews, Average Rating 4.4
SeniorAdvisor– 2 Reviews, Average Rating 4
SeniorHomes– 1 Reviews, Average Rating 4
GoldenReviews– No Reviews

What they liked: an attractive place, beautiful, very large community, very safe, in a lovely area, wonderful view, allowed to have a dog, [campus] easy to get around, very well-run, very clean, clean and modern, every residential building in the whole community was connected, no odors or smells, everyone looks clean, location to the airport is good, [facility-provided] transportation to take [residents] to various places, parking spaces assigned to residents, a garden, a nature trail, sophisticated security system, huge campus that feels more like a nice neighborhood, lobby area of this building was very nice on par with a hotel, salespeople…are very courteous, people were very good and friendly, residents are very friendly and helpful, medical staff and physical therapy right on site, staff have been attentive and responsive – calling an ambulance, providing transportation to the hospital and more, [facility can] handle your move, physical therapy room, Charlestown staff members…were…especially concerned with helping my parents adjust, staff was very knowledgeable, Staff members go out of their way to meet the residents' needs, people there were accommodating and caring, staff was informative, 4 types of restaurants, 7 dining rooms, dining room is homey, dining area was absolutely gorgeous and the food was delicious, food is very good, food served here is quite good, food is good, food is excellent, a variety of food to meet the needs of all diners, the menu is adequate, several layouts of apartments, a studio, a two bedroom and a den, the bathroom was beautiful and a decent size, first floor [units] had small patios, They have computer, Bridge, dance, woodcrafting, a swimming pool, an underwater treadmill, exercise room, fitness center with personal trainers, a salon, movies shown regularly, game nights, game room, concerts, a library, model train room, book clubs, church services, gorgeous chapel

What they didn’t like: [loved one] denied because he did not own a home, food was not very good, [Facility] is huge and has a very big campus, rooms are small, [facility] just too big and too active for [loved one], would prefer bigger rooms, frequently [food is] not low enough in sodium, [facility] too big and too expensive, many issues with their staff communication, staff not providing medications when they were supposed to or at all, [staff] not monitoring her activities like they were supposed to and not knowing where she was, none of the rooms include mini-kitchenettes, not all rooms have showers

Lamplight Inn of Baltimore [Formerly Emerald Estate] | Baltimore, MD 21211

Lamplight Inn of Baltimore provides Assisted Living and Memory Care.

Caring– 26 Reviews, Average Rating 3.8
SeniorAdvisor– 14 Reviews, Average Rating 3.5
SeniorHomes– 1 Reviews, Average Rating 5
GoldenReviews– No Reviews

What they liked: building was clean and fresh, well organized, very spacious, very homey, bright lighting, very active community, landscaping pretty, atmosphere nice, close to a medical center, didn’t detect any funny smells, [Facility] in a wooded area and easy to get to, Next door is the Loyola University stadium which does not often disturb the residents, Easy access to Jones Falls Expressway and 695 beltway, very nicely decorated throughout entire building, a library, facility never smells, books and tables out in the hall and sitting areas where you can talk…and meet other people, rates seemed good for all the services, Parking is ample and free, residents were a diverse group, residential meeting rooms, staff was good and friendly, attentive, staff was fantastic and the administrator was wonderful, staff always have a smile [&] kind words and ready to assist, staff is OK, [Loved one] gets his medication on time and his health is monitored, have case managers that can help with funding or finding services, nurse on duty, staff…really courteous and friendly, Director is knowledgeable and strives for best outcomes, on-site physical therapy, provide transportation to doctor’s appointments on Tuesdays and Thursdays, if [residents] don’t come down [to eat] somebody comes up to find out if anything is wrong, They’re willing to work with you [&] very knowledgeable and willing to offer assistance and outside help with financial planning and what-not, dining area is very neat [&] clean and well decorated, dining room was very well done, diversity of menus, three meals a day, snacks, good food, food is OK, dining room has tables and chairs and a buffet, individual living spaces, rooms are large and spacious, rooms were fine, rooms were a nice size, a private mini kitchen on the 3rd floor, room that's a nice size with a little kitchen area with a microwave, you bring your own furniture, smallest unit is a studio with a kitchenette [&] refrigerator and sink, Each [apt] has its own private bath, Closets are spacious enough as well as the bathroom, [bathroom] with safety hand grip bars and accessible by wheel-chaired people, laundry room, They provide cable TV, volunteers come in with activities for the residents, chair exercises, lectures and current events, arts and crafts, bible study, a large screen TV, game night, cards, bingo, their own beauty salon and barber shop, have bus transport for weekly outings, shopping trips, doctors' appointments and group trips, They go to baseball and football games, daily wellness activities, weekly schedules of outings for the residents

What they didn’t like: food is not good, place could use some repainting, not clean enough, saw a couple of roaches, food and menus could be better — maybe have a dietician to plan the meals, it’s [pre]dominantly women, need to work on the [facility] kitchen, they don't do what they say they are going to do or provide, more employees should be hired, NOT for wandering Dementia people, believe many of the monumental problems at the facility can be blamed on the revolving door when it comes to administrative staffing, not such healthy fare for seniors with health problems, Lamplight Inn has had various managers and nursing directors within a 6 month period, gnats and roaches, problems with the sprinkler system in a few of the rooms, memory floor smelled of urine

Lighthouse Senior Living at Hopkins Creek | Essex, MD 21221

Lighthouse Senior Living at Hopkins Creek provides Assisted Living and Memory Care.

Caring– 5 Reviews, Average Rating 4.2
SeniorAdvisor– 34 Reviews, Average Rating 4
SeniorHomes– No Reviews
GoldenReviews– No Reviews

What they liked: very well-maintained facility, fairly new, very clean, Looked and smelled clean, stylish, all you smell is the fireplace going when you first walk in, comfortable and clean, All common areas well kept, The value is excellent, do not accept public funding, residents appeared to be happy, very nice outdoor area that we can walk around, people giving us the tour knew all of the clients and were very friendly with everybody, residents are friendly, They do a good job with the cleaning, knowledgeable staff, [staff] friendly and gentle, accommodating, professional, extremely courteous, [Staff] encourage residents to interact with each other, [Staff] attentive and really care, kind and helpful, [Staff] go beyond what I had expected, They are doing an excellent job…[loved one] has turned into a social butterfly, [Family] can call anytime and speak to someone, nursing staff was very good, [Staff] going out of their way to help resident adjust, Assisted Living had a 1/20 ratio of caregiver/resident, dining room is very nice and clean, dining room bright and pleasant, food is good, food is fine, Food is fair, food is excellent, food is very good, a monthly calendar with food choices…didn't like what was on the menu they will fix them something else, a one-bedroom apartment with a large living room [&] a small kitchen [&] a bedroom [&] a bath and an area for storage, room is always clean, [staff] make sure [loved ones] room is clean, like an efficiency apartment where there is a sink [&] a cabinet and a small refrigerator, Basic cable TV service included, a very large room that has a big closet [&] a very big bathroom and a sink, allowed to have a small microwave, really nice studio rooms for AL seniors, Studio and 1 bedroom apartments were roomy and had a kitchenette, Price range was lower than many places that have smaller rooms, [Resident] can eat in her room if she wants or in the dining room, activities are varied, at least eight activities a day, Bingo

What they didn’t like: had an institutional type feel to it, a bigger community and we wanted smaller and mellow, Staff and management not very responsive to patients needs, constantly neglect important patient safety and health items, not enough [caretakers], did not offer 24 hour dining service, no place outside for walking, nasty smell, when I questioned head nurse…she obviously knew nothing about my loved one’s situation [and] did not realize he was one of their dementia patients, too expensive

Morningside House of Friendship | Hanover, MD 21076

Morningside House of Friendship provides Assisted Living and Memory Care.

Caring– 19 Reviews, Average Rating 4.2
SeniorAdvisor– 31 Reviews, Average Rating 4.4
SeniorHomes– 4 Reviews, Average Rating 4.5
GoldenReviews– No Reviews

What they liked: Community was clean/friendly and well staffed, nice-looking, extremely clean, very well maintained, quaint and homey, looked and smelled clean, grounds are very well kept, all fenced in, residents were very out going, staff interacted very well with residents, court yard, the available options for memory care as things progress, living area was very nice, best value for the price, free transportation to doctor's visits twice a month, they accept Medicaid waivers, wasn’t chandeliers and marble – it was like a home, beautiful, clean and warm with people milling around, residents seemed happy, staff treats [loved one] with respect and dignity, Overall people are nice, doesn’t look like a nursing home, There isn’t anything they said they’d do that they didn’t, Common area very pleasant and very active, excellent care, rate the care services 5 stars, [Staff] really go out of their way to help, Their programs seem to be the best to engage our loved one, dementia floor…activities several times a day, All the staff we talked to and management are very good and have been here for several years, nursing every day of the week, in-house doctors, staff calls me when they're going to do different tests and give advance notice, Best sense of family community we’ve seen so far, located on top of a hill but just near a main road, the way they are organized, friendliness and the openness of the facility, security is fine… all had a security code, a bus that takes the residents to appointments and other places, Physical therapy, on-site therapists, in-house nurse, Each resident has there own mailbox, staff was very kind and helpful, Housekeeping staff do a good job overall, seem to be adequately staffed, they seemed very competent and I would have trusted them with my father-in-law's care, two dementia wings, separate units for moderate and advanced dementia, Residents are treated with respect, [staff] characterized by unwavering energy and commitment to residents…in all areas, very accommodating, staff is very friendly, informative, very attentive, very understanding, kind and courteous, a positive patient attitude, They were always available and the residents were well-cared for, They are honestly caring, [staff] take their time [with residents], They feed her and be patient with her and she eats very well, physical therapy available, dining area was roomy, dining area was casual but friendly, dining room inviting, separate areas to dine and it is very restaurant-like, would give the food a 5, the menu looked well-balanced, menus were great, Food is appealing, Food is fine, If someone doesn’t like the main course they have other options, rooms were a pretty good size, Her room is much cleaner and more spacious [than earlier facilities], rooms were average, 1-bedroom with a sitting room…don’t have a kitchen but can have a refrigerator because they’re in the dementia section, nice-sized rooms, has a kitchen, a bathroom with all the bars to help the residents in and out of the toilet and shower, Activities are relevant and varied, beauty salon right on premises, music, a music room, piano players and singers come to share their talents, restaurant outings, themed events, church services in the lobby, barbecues, exercise rooms, arts and crafts, bingo, parties for holidays, Bingo, “Bingo Bucks,” trivia, entertainment, trips on a bus, Bible study, poetry, movie nights

What they didn’t like: It's a little bit older and not as invested in the décor, it can be a little hard to get in touch with [staff], medication errors, said there would always be someone available for my loved one – that is not the case, Unless your loved one is more independent this may not be a good fit, Studio rooms were on the small side, not as homey

Morningside House of Satyr Hill [Formerly Cedar Hill] | Parkville, MD 21234

Morningside House of Satyr Hill provides Independent Living, Assisted Living, Memory Care, Skilled Nursing at Senior Nursing Homes, Senior Housing & Affordable Housing, and Short-term Care & Short-term Senior Care.

Caring– 12 Reviews, Average Rating 4.2
SeniorAdvisor– 41 Reviews, Average Rating 4
SeniorHomes– No Reviews
GoldenReviews– No Reviews

What they liked: [Facility has] nice surroundings with trees, nice looking place, very home-like and friendly, beautiful community, well laid out, grounds are nice, clean, bright, cheery, very very clean, very well-kept, peace of mind, the way they handled medication distribution, hugs, genuinely caring atmosphere, Most of the doors are wide enough for the wheelchair, the setup, the living area which had a sun room connected to it, The people are friendly, dedicated staff and enthusiastic residents, [Tour guide] very knowledgeable and very accommodating, The affection [widowered loved one] has received [here] has helped him tremendously, plenty of [staff], the wellness staff especially nurses are five star grade, conscientious caring of nurses and aides, Onsite physical therapy, staff is very friendly and involved with the people, [Staff] take time and talk with [residents], Staff encourage residents and interact very well with them, really go out of their way to make sure [residents] socially engaged, [Staff] check on everyone who doesn’t show up for meals or activities, they take good care of the residents, staff extremely friendly, extraordinarily kind, accommodating, communicative, All staff…accessible, staff were knowledgeable and seemed to really care about the people who were there, great about staying on top of care needs, very attentive, very professional, very cordial and looked after the needs of the residents for the most part, Everyone seems well taken care of, [Loved one with] no breakdown or bed sores, Any issues that have arisen have been expediently addressed by staff, They help my [loved one] with therapy [&] getting dressed [&] showering and getting her into bed, dining area is fine, second helpings, spacious dining room, a variety of well-prepared food, good food, plenty of it, ice cream, [resident’s] room is big with a bedroom [&] sitting room [&] nice bathroom and big closet, 2-bedroom…has a mini-refrigerator [&] You can bring in a mini-microwave, The room was bright and spacious, [Apt. has] Large storage space, [Apt. is] clean, a beauty shop, a barber that comes in once a week, a gentleman that comes in and plays music, a library, a community center, arts and crafts, music various nights a week, movies, outings, shopping, dining out, nickel Bingo nights

What they didn’t like: staff/resident ratio seems very low, care level seems inconsistent, the attitude of the nursing staff is inconsistent, Laundry issues, housekeeping could be…maintained more consistently, communication is horrible between aides and family, [Recommend] a notebook…in resident’s room with…notes back and forth between aides and families, food leaves a lot to be desired, No way to get coffee or hot tea except at mealtimes, food could be a little better, [not enough] offsite activities, small rooms, Facility not as bright and cheerful as some of the others

Oak Crest Parkville | Parkville, MD 21234

Oak Crest Parkville provides Independent Living, Assisted Living, Inpatient Rehabilitation, and Nursing Care.

Caring– 39 Reviews, Average Rating 4.4
SeniorAdvisor– 2 Reviews, Average Rating 4.5
SeniorHomes– 2 Reviews, Average Rating 4.5
GoldenReviews– No Reviews

What they liked: [Facility] very professional and clean, the place is gorgeous, state-of-the-art, can have pets, It's a city unto itself, they keep the place up to date, very well planned out, very clean, safe, fun, grounds…are very pretty, a fee for service community, vibrant community of seniors, multiple buildings and tunnels running underground, The facilities connect to each other and every apartment is connected to the main area, couple of banks on the premises, They also have shops, very nice and very large, computer center, Transportation is available daily, lounges, housekeeping, Library, apartments features lots of windows giving a breath taking view, a doctor and a pharmacy open 24 hours a day, security guards who are cross-trained as EMT's all over the facility, have their own Paramedic staffed ambulance, Never smells even in the Alzheimer's unit, very friendly, volunteers coming in, You get alot for what you pay, staff was fantastic, huge staff, fully staffed, nurses keeps the family informed, how helpful and warm the front desk and office staff are, family [and staff] meetings every three months, staff is excellent, staff were very helpful and they really care about the residents, doctors and nurses come to check on the residents, nurses are on 24 hours a day, physical therapy, can't say enough good things about them, staff was accommodating and knowledgeable, meals are fantastic, wide range of healthy food on the menu, choice of three or four restaurants so you never have to go out, seven restaurants right there, very good food, food was satisfactory, Food was excellent, delicious meals, apartments are pretty big, rooms are very good and large, a 750-square-foot one-bedroom that's handicap-accessible all over the place, pull cords in the bathroom and bedroom, a 1-bedroom apartment has a bedroom [&] a living room [&] a small kitchen and a bathroom, apartment was small but adequate, a balcony if you like or a patio if you want to stay on the ground floor with full bath and full kitchen with microwave and stove, two-bedrooms with two bathrooms and a patio or porch, bring in your own furniture if you want, apartment with two bedrooms: one huge and one regular size bedroom [&] one and a half bath and a kitchen, LOTS of events and social groups, bridge, music, arts, and games, swimming, The pools are nice, cards, woodworking, board games, cards, sports, aquatics, fitness center, hair salon, game rooms, [Facility staff] will take you shopping, a gym, golfing tea, they do stage shows for people that want to be involved in that, They own their own television station, exercising classes, all kinds of clubs, dancing, organized activities, lectures on art appreciation, book or memoir writing from professors at local colleges, bingo, arts and crafts, computer classes and they go to shows and shopping, lots of movies

What they didn’t like: food quality is slipping, expensive, food is not good, overrun with mice, a buy-in program, extremely expensive, elevators are very far apart, long halls, Most of the smaller units you have to go through the closet in order to get to the bathroom, very expensive, some of the nurses in the nursing home section…were not quite as respectful and kind as one would hope

Pickersgill Retirement Community | Towson, MD 21204

Pickersgill Retirement Community provides Independent Living, Assisted Living, and Skilled Nursing Care.

Caring– 8 Reviews, Average Rating 4.5
SeniorAdvisor– 18 Reviews, Average Rating 5
SeniorHomes– No Reviews
GoldenReviews– 1 Review, Average Rating 5

What they liked: the location, a very good [&] small community, community is beautiful, clean, homey, welcoming atmosphere, well maintained and decorated, size was perfect–…big enough that they offer all the medical help required, a safe place, cheerful, security is always available to see who is entering and leaving the building, a not-for-profit organization, residents are well treated, nice grounds with some large trees and sitting areas, rehab facility, easy access to downtown Baltimore, located in a safe and less trafficky area of Towson, All the residents looked happy, happy residents treated with kindness and respect, Occupational therapy, [Staff] very supportive, staff work hard to make sure the residents are happy, [Staff] made our transition very simple and smooth, staff members come around to check on residents, Staff is very very accommodating, satisfied with every aspect of the community, [Staff] go above and beyond to care for their residents, Staff does much to involve family…and stays in contact, Housekeeping available when needed, Housekeeping staff does an excellent job, Attention to detail, Staff at Pickersgill are like family, admissions person…was very good and very friendly, there is a real effort to keep all the residents socially active, plenty of activities to keep residents engaged, [Staff] very attentive and do a fine job of keeping the residents active, no long-term commitment, if your money runs out they'll continue taking care of you, a 24/7 staff, nursing staff was so great to [loved one], even when she passed [they] treated her with such dignity, [Staff] make a point to be kind and compassionate, staff is always friendly, atmosphere is very homelike, food is very good, food looks delicious and tastes even better, doesn’t look like institutional food at all, food is excellent, great food, meals provided are generous and tasty, a one-bedroom and a one bath with living room and small kitchenette, they do her laundry and clean her room once a week, rooms and common areas are clean and comfortable, interesting and engaging activities, exercise class, outings, movies, crafts, card games, parties, beauty salon, book club, bridge club, church services, lots of entertainment

What they didn’t like: A couple who does not age in sync will not be able to stay together

Roland Park Place [Formerly Broadmead] | Baltimore, MD 21211

Roland Park Place provides Independent Living, Assisted Living, and Comprehensive/Skilled Nursing Care.

Caring– 24 Reviews, Average Rating 4.8
SeniorAdvisor– 10 Reviews, Average Rating 5
SeniorHomes– No Reviews
GoldenReviews– 5 Reviews, Average Rating 5

What they liked: beautiful, lavish, Very beautiful throughout, filled with natural light, very clean and almost like new, lovely public areas, surrounded by beautiful well kept gardens, located right across [from] a shopping center and a movie theater, great community of comfort and acceptability that anyone could be there, everything neatly maintained and things spick-and-span, holistic approach, convenience of apartment living with full care facilities and amenities attached, nicely kept grounds and facilities, Parking for residents is reserved, street parking nearby is plentiful, entire community is handicap accessible, like…a 5-Star hotel and park, staff seems to be dedicated, staff and management are excellent and go above and beyond, staff are attentive and are willing to help you with your every need, staff is very helpful and responsive to both their clients and their families, kind and empathic, [staff] always smiling, marketing team…oversaw dates and movers as well as bookshelf [&] wood floor and paint requests, move-in process truly could not have been smoother, the staff is mostly competent [&] engaged and compassionate, staff…very warm [&] open and communicative, kindness and professionalism, Everyone from the professional staff to the support staff was responsive and helpful, [Staff] all seem to be genuinely pleased to be working at [RPP] and seemed to get along with the residents quite well, Management does a great job of listening to resident needs, Buses are of course available for many trips out, dining room looks very nice, a café, Sunday brunches, the food is excellent, the food is delicious, food is remarkably good, private dining facilities, luncheon facility was top of the line, Apartment…wasn't very large but was setup very well, huge apartments that were like a house in a building and they could customize them, apartments themselves tend towards the smaller side but are well-maintained and perfectly functional, balconies that–for those on the upper floors in particular–offer fairly impressive views of the city and/or county, could cook for herself but there was also a dining hall, lots of activities and most of them were run by the people and not by the staff, a swimming pool, big fitness center with a personal trainer included, a library and computer center, programs and culture abound, exercises, exercise classes, book clubs, social events, weekly quilting, a “Men's Club” which involves some of the men visiting places such as the Cal Ripken Museum, they've taken a bus tour to Washington DC, bingo, bridge, tennis, movies, French classes, music classes, bible classes, putting green, opera, museums, travel opportunities, they’re very big on transportation to concerts, lectures, classes, film series, discussion groups, trips to cultural events (and the beach)

What they didn’t like: countless problems coordinating care for my mother, One department…cannot coordinate with the other department, received duplicate medical services from different practitioners, too expensive, the building could use a little maintenance — just a new coat of paint, expensive, [parking] rather limited for guests

Sunrise of Columbia | Columbia, MD 21044

Sunrise of Columbia provides Independent Care, Assisted Living, Memory Care, Respite Care, Personal Care Services, and Skilled Nursing.

Caring– 17 Reviews, Average Rating 4.4
SeniorAdvisor– 27 Reviews, Average Rating 4
SeniorHomes– 1 Review, Average Rating 5
GoldenReviews– No Reviews

What they liked: very pretty place, clean, very well-maintained, right in the heart of Columbia, homey feel, they bring in pets like therapy animals, up to date and very comfortable, in a metropolitan area [yet] you would not feel that you were close to the city, close to the hospital, small walking path, the layout of the facility, [family/friends] can visit whenever you'd like, Lovely outside deck with a garden, Liked the configuration of the memory care unit…almost a pod arrangement with smaller nooks and places to gather, Sunrise comes across like a place for life instead of like an institution, everything is a la carte, Everyone was smiling, best thing about Sunrise is its people…so kind and supportive, employees knew the residents by name, very satisfied with the communication with the staff and their experience with the care of the elderly, very professional, they stress with the residents that if they needed anything for them to press their attendant call button, physical therapy and occupational therapy, did not feel like a nursing home…more like living in a bed and breakfast, saw the staff interacting with the residents, seemed to have a good ratio of staff to residents, Everybody was very welcoming, assigned care provider, medical attendant, graduated care, a full time trained staff [&] around the clock, everyone associated with the Sunrise facility really seems to enjoy what they are doing and they enjoy helping the residents, [Sales staff] very courteous and very kind, sales manager was outstanding, tour [guide] really nice and obviously very knowledgeable, workers seem to treat residents like family, staff is very friendly [&] helpful and professional, dining hall area was really nice, chef, dining room is very spacious, three meals a day and [can] snack on other items, food is good, food was fantastic, good healthy food choices, living quarters were very nice, rooms were really large, laundry once a week, they take them on trips outside to various restaurants and points of interest, exercise classes, a walking club, some live music, country ride, they bring in entertainers, exercise programs, games

What they didn’t like: so expensive, too expensive, hallways there were very long [so] If those caregivers are engaged somewhere else…not possible for them to respond in [what sales manager claimed was] 5 to 12 minutes, needs updating, Too small & cramped, Decor is…in need of updating, They don’t provide the level of care or assistance they claim to, many…activities…don't happen or are canceled last minute, do not do residents laundry or clean rooms as scheduled, unreliable when it comes to loved one’s medications, activities geared toward men, no diversity amongst residents, Seems too big

Sunrise of Pikesville | Pikesville, MD 21208

Sunrise of Pikesville provides Independent Care, Assisted Living, Memory Care, Respite Care, Personal Care Services, and Skilled Nursing.

Caring– 24 Reviews, Average Rating 4.3
SeniorAdvisor– 32 Reviews, Average Rating 4.5
SeniorHomes– 4 Reviews, Average Rating 4
GoldenReviews– No Reviews

What they liked: Sunrise was beautiful, very pretty, gorgeous, clean, bright, modern, [facility] has a live-in dog and cat, very homey, It is not huge, cleanliness, grounds very well-kept and nicely landscaped, nice little patio, area/neighborhood is safe and protected, very nice neighborhood, great big wrap-around front porch that had a bunch of rocking chairs, a la carte pricing, full of natural light in the main reception and common areas, home-like setup, great access to stores and public transportation, nearby banking [&] shopping and dining, very positive & friendly environment, good vibe, Great energy, Everyone was warm especially the receptionist, Everything is adequate [&] clean and very inviting when you walk in, the sitting areas;…were extremely comfortable, so much activity going on, Staff is professional and well prepared for the day, looked like everyone was very happy, happy and upbeat place, not too far from a hospital, [Facility] also had their own transportation service, Social interactions with staff and other residents, [Staff] pleasant and very accommodating, incredibly friendly to residents and guests alike, staff is so attentive and pleasant, so patient, [Staff] treat them as if they are their own relatives, They all seemed enthusiastic, very caring, Reminiscence floor is cheerful, [Staff] treated [residents] like family, [family members] receive [update] calls at least three times a week, excellent staff in Reminiscence [memory care], [Staff] encourage friendship in this facility, dining area looked like a cozy restaurant, dining area looked good and was clean, lovely dining room, chef, food…smelled wonderful, food was adequate, three meals a day, can even have beer and wine with dinner, food is carefully prepared and quite good, There's a café, several different sizes of rooms, rooms were spacious and roomy, a bedroom and a kitchen, rooms were like upscale hotel rooms, rooms looked clean, layout of the rooms and the windows, really liked the architectural design of the two-person apartment…[that] has a bathroom in-between the two of them so it [offered]…the separation [&] the space and the privacy, [Reminiscence] Rooms are spacious with large windows and kept very clean, activities going on all day long, music, puzzles, trivia, bingo, Bible study, movies, current events' class, [residents] being taken outside for a walk and fresh air, nice television room with a fireplace, exercises and calisthenics, religious services available, seasonal and holiday parties, “adopt a grandchild” program with local public schools, musicians come in sometimes

What they didn’t like: too expensive, dining area doubled as an activity area, a lot of hidden fees, food wasn’t that good, [resident’s] clothes were lost, medications were given incorrectly, staff (mostly GNAs or lower) didn't know how to contact [loved one’s] doctor or any doctor, food is not the greatest, downside is that the services are sold a la carte so it’s hard to know how much you’ll be paying each month, rooms were extremely small, needs to be updated and remodeled