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Best Assisted Living in Columbus

Ohio’s capital, and largest city, Columbus, OH, is a college town with all the activity and opportunities that entails. International cuisine, varied forms of entertainment and educational opportunities are everywhere, making it a popular choice for retirees seeking a stimulating home.

Anyone looking for a physical or mental workout and an overall healthy way of life, this could be the ideal choice.

With nearly 875,000 residents, this city is a charming and exciting blend of the old and the new. Columbus has several nicknames- Cowtown, Cbus, and Arch City. It is described as being affordable, offering many amenities, and a place many have been happy to call home.

What people like about Columbus, Ohio

  • In 2013 and 2015, the Intelligent Community Forum (ICF) named Columbus the most intelligent city in the world. According to Columbus.gov: “The designation is awarded to the community that best creates inclusive economic opportunity and improves competitiveness through the use of broadband and information technology to innovate, collaborate, attract investment, improve the delivery of government services and raise the quality of life for its citizens.” This town has also been tagged, at various times, as the most intellectual, most literate, and among the most educated.
  • According to bestplaces.net, the cost of living here is just under 10% lower than the national average.
  • Ohio is relatively senior-friendly when it comes to taxes. The great news is there’s no estate tax (the Ohio Estate Tax was repealed in 1/1/2013) and Social Security retirement benefits are fully exempt. Apart from that, pensions or retirement accounts (e.g., a 401(k) or an IRA) will be taxed as regular income, but a senior may be entitled to a credit, so look into it. Definitely less good, property and sales tax rates are slightly higher than the national average.
  • Though Columbus is hardly a golfing mecca, there are several courses in and near Columbus that reviewers have found very playable.
  • Columbus has a bike share program (CoGo) with more than two dozen stations scattered over downtown and throughout various neighborhoods. The city is busily adding more bike lanes and paths to accommodate its riders. In December 2018, Gov. Kasich signed a bill regulating the use of the e -bicycle, making Ohio the 11th state to do so. FTR, the electric bicycle allows the rider to choose between pedaling or relying on the bike’s rechargeable engine, or a mix of the two (depending on the model). The fastest models can travel 28 miles per hour.
  • Walkscore.com, which rates many US cities as to walkability, has declared Columbus the 32nd most walkable US city. Among the many areas to amble is the Scioto Mile, a long stretch in downtown Columbus along the Scioto River, filled with beautiful scenery, walking trails, bike paths, and parks. The Park of Roses is just one of many parks available.
  • The city contains more than 30 museums. These museums are devoted to lauding a spectacular range of topics including various branches of science, Native American history, African-American culture, Roman Catholic art and artifacts, the most famous Ohio women, James Thurber, and a great deal more.
  • Thanks, in part, to the town’s German heritage (which at one point made up about a third of the city’s population), Columbus is known for its impressive breweries.
  • Columbus has many interesting neighborhoods, but – architecturally and historically – German Village is the most visited. Founded just over 200 years ago, more than 1,600 buildings have been carefully restored, resulting in this being regarded as one of the finest restoration projects throughout the world. An active neighborhood, open to new residents, it is a must-see.
  • Arts-related events happen throughout the year, of course, but the highlight of summer is the Ohio State Fair, one of the largest in the country. Summers also include Columbus’ own Arts Festival, as well as the separate Jazz and Ribs Festival. Leading up to this is May’s Rock on the Range Festival, a huge rock festival lasting three days.
  • For those who long to participate in local zaniness, there the July Doo Dah Parade. Begun in 1932, and usually held on the 4th, this is an opportunity for entrants to indulge in the absurd regarding politics and other topics. One of the favorite, long-running entrants is the Marching Fidels.
  • Sports fans can root for the Columbus Blue Jackets (Ohio’s only NHL franchise team, or the much-praised Ohio State Buckeyes sponsored by The Ohio State University. (And yes, “The” is part of the school’s name.)
  • Weather: According to usclimatedata.com, summers heat up to an average max of 86 degrees F in July and a low of about 20 degrees in January. Precipitation falls about 133 days a year. Winters can get snowy.

Other considerations for Columbus

  • The crime rate – especially crime involving personal violence and property damage or theft – are substantially higher here than the national average. Though some attempt to portray Ohio as LGBTQ-friendly, the number of hate crimes, especially in Columbus, while never low, have only escalated since late 2015.
  • Property taxes are higher here than in much of Ohio.
  • Winters can be depressing. Throw in the possibility of blizzards, severe thunderstorms, tornadoes, and general winter storms (any of which can disrupt electricity) and it’s clearly not necessarily the ideal retirement destination for some.
  • Despite everything, it’s important to have access to a car of your own or to make your home in a facility that provides transportation.

Best Assisted Living Columbus, Ohio – Who makes the list?

A look at the best assisted living in Columbus, Ohio.

Bickford of Bexley [Formerly Sunrise of Bexley] | Bexley, OH 43209

Bickford of Bexley provides Assisted Living and Respite Care.

Caring– 17 Reviews, Average Rating 4.3
SeniorAdvisor– 30 Reviews, Average Rating 4
SeniorHomes– 3 Reviews, Average Rating 3.67
GoldenReviews– No Reviews

What they liked: the whole place was nice and clean, smelled nice, beautiful, peaceful, charming, pets welcome, several pets walking around the place, lively place, the concentration is on the client, staff promote healthy eating and socialization, nice landscaping, with relaxing accessible pathways and garden areas, porch…to sit outside on nice days and swing, front porch rocking chairs, cost is very competitive, well-kept [&] bright and welcoming place, very homey, like home, atmosphere had an “old-fashioned” flare, had little fireplace rooms, libraries, rooms…were bright and airy, seemed more like an extended stay hotel-suite as opposed to an assisted-living facility, resident food committee, people…were nice and looked happy, The residents were well taken care of and listened to, You feel safe [&] secure and cared for, surroundings are very pleasant, a secured facility, a three-story building and very compact, third floor is assigned to…assisted living/dementia, [on third floor] only 15 to 18 residents, very nice atmosphere, manager was very down to earth, the nurse was…fantastic in personality and skill, staff was very friendly and knowledgeable, very attentive, staff made [resident’s] transition as pleasant as possible, staff is great about keeping [family] informed, [staff] does a really great job easing new residents into the community, housekeeping team has really impressed, laundry and deep cleaning once a week in [resident’s rooms], staff seems to be more than caring, impressed with the warmth the people there showed us, staff is attentive and very good at communicating [with family], staff is very comforting and has a lot of bed side manner, staff went the extra mile, find the staff mostly welcoming and helpful, staff enjoyed talking with the patients and knew each by name, [This] is the place where I saw the most staff helping residents, Alzheimer’s unit is great and like no other, As [resident’s] mind and body continued to fail the staff…was very caring, staff were kind [&] considerate [&] compassionate and understanding, The staff dealt with [dementia resident’s] moods [&] hallucinations and temper very admirably and took amazing care of her, restaurant [-style] dining, menu was good, healthy choices of food, food is good, food is delicious, ladies in the kitchen definitely know how to cook, everything is from scratch and is excellent, cooks are very accommodating especially for residents who may be inconsistent with meals because of memory, if the residents didn't care for the set menu [there were] other options, accommodations were very nice, the privacy the rooms give, apartments are spacious [&] updated and include walk-in showers and safety rails, the bedroom was very nice, shared room [option], a lot of activities, they had a bus that would take people to wherever they wanted to go, a wine evening, [onsite] ice cream shop, an exercise area

What they didn’t like: parking lot is way too small, hallways were narrow, wasn't adequate parking for the guests, that it was 3-stories and…a larger facility, the room accommodations were small and there were no closets [except for]…an armoire, really narrow hallways, a crowded feel overall, doesn’t feel clean, it was all white and very sterile, think they are short-staffed, don’t take Medicaid, They need to update the furniture and the entrance

Brookdale Chestnut Hill [Formerly Emeritus at Chestnut Hill ] | Columbus, OH 43235

Brookdale Chestnut Hill provides Independent Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care Retirement Communities, and Health Care Services.

Caring– 19 Reviews, Average Rating 4.2
SeniorAdvisor– 66 Reviews, Average Rating 4
SeniorHomes– 3 Reviews, Average Rating 3.34
GoldenReviews– No Reviews

What they liked: facility is beautiful, beautiful clean facility, nicely decorated, looks like an inn, really classy, pet friendly, extremely clean, bright and cheery, smaller community, smell of popcorn, natural light from windows, wide hallways, Lots of common area space, grounds were very nice and very well-kept, [residents] safe and in good hands, comfortable place, so much like home, soda and coffee bar available for residents and guests 24 hours a day, Everybody seemed pleasant and happy, very friendly environment, communication is excellent, the layout, all one floor, very nice open common area, big nurse station, They had an elevator, their library, everyone is so friendly, daytime care was excellent, a guest apartment for people coming from out of town, [tour guide gave us info about] funding available through organizations like Veteran’s Angels, [Residents] were so out and about and enjoying themselves, Staff are friendly and try to engage residents, staff spoke to everybody by name, staff is definitely the highlight of the facility, particularly impressed with the care, very professional, There are absolute jewels [staff] who have been there for a long time, very knowledgeable, very patient, a lot of the aides are outstanding, nurses have been very good, staff is helpful and accommodating, kind, [staff is] friendly [&] respectful and encouraging [resident] to participate in activities and socializing, Staff warm and engaging with residents in memory care, dining area was very spacious, dining area…looked very well-organized, dining room setup is good, people could choose…off a menu, a lot of family-involved meals, good portions, [Staff] focus a lot on nutrition, the food is good, meals are very good, apartments were very nice [&] very roomy, [private] room is nice [&] clean and efficient, The rooms are…well maintained, studio apartment has a kitchenette, The rooms were big enough, [private] rooms were very spacious, adequate closet, bathrooms in the rooms are a nice size, a studio that has a big picture window, bathroom had a walk-in shower, bathroom was big and had a pull-down seat in shower, Grab bars everywhere in bathroom, private room/bathroom in memory care, interactive things that residents are interested in, memory improvement activities, a chapel, Bible study, activity room, different entertainers come in, exercise aerobics in their chairs, bingo, Wii, exercises, they take them out to activities, music entertainment, they have the best entertainment, an 18 piece jazz band comes every Sunday, church services that come in, they’ll take residents out for a meal from time to time, regular outings, happy hour, hair and nails done [onsite]

What they didn’t like: night care is awful, They had guaranteed me there would be someone checking in every two hours, workers are not mean; they're just obviously not being trained and taught to follow through, leadership gets a zero, believe they are understaffed, [Times] where [resident] pushed call button…and it’s been…almost two hours before someone would come, [no] stove, Low staff to resident ratio, older facility, services are not all-inclusive, staff seem to be stretched thin, long hallways, not accepting Medicaid, [Memory Care] food usually served cold, very large community, dining room is enormous, very long hallways, [no] overhead lighting [in apartments], instances where medications not properly administered, cleaning…could be improved, potholes in parking lot and driveway, questions regarding the billing of drugs, instances where response time to [call button] was VERY slow, A bit understaffed when it comes to aides, some cleanliness issues

Brookdale Westerville [Formerly Sterling House Westerville] | Columbus, OH 43214

Brookdale Westerville provides Independent Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care Retirement Communities, and Health Care Services.

Caring– 15 Reviews, Average Rating 3.7
SeniorAdvisor– 40 Reviews, Average Rating 4
SeniorHomes– 2 Reviews, Average Rating 4
GoldenReviews– No Reviews

What they liked: Beautiful, a smaller community, in a pretty area, clean and airy, small and intimate, cozy, good views, entrance way was pleasant, looks like a home rather than a hospital, wide hallways, [interior] temperature seemed consistent, feels like a personal home, quiet and peaceful, safe and secure, secured entry, Brookdale wasn’t as new but I liked the inside and the design of the building, Everyone seemed happy, atmosphere uplifting and inviting, Longevity of most of the staff is a big plus, Staff able to actually assist in convincing [loved one] it was ok to stay there, frequent reminders for drinks and snack breaks, really pleased with all the staff, the care and service the staff provides is top notch, the interior courtyards were accessible from the individual rooms, grounds are charming especially the gated courtyard…filled with flowers and walking paths, Relationship facility has with Westerville Sr Ctr, accept[s] Medicaid after a two year stay, Any issues taken care of right away, good communication with [staff], Everyone is friendly, chose [this facility for dementia/Alzheimer’s] because of the quiet confidence exuded by every staff member [&] the openness of the community [&] the knowledge of the staff, [Staff] encourage [residents] to eat and to participate in activities…and will personally go and invite [residents], a lot of staff and they seemed to be pretty friendly, Brookdale Westerville wasn't nearly as luxurious as the other ones [visited] but my mother-in-law likes it, staff seems very friendly, very professional, staff was very kind and courteous, very knowledgeable, [staff] very outgoing, staff really got to know each person one-on-one, a lot of staff for their memory care residents, dining facility…had tables and I think they had small dining areas, food is very good with…variety, food was good, the food is wonderful, food is great, food is average and is accommodating for the residents, a good [&] well balanced meal each time, [private rooms] were clean and adequate, The rooms are big and clean, very large closet and pretty good-sized bathroom, one-bedroom apartment…is very spacious, Good apt storage, Fridge and microwave, individual and group activities every day, music activity, games, cards, bingo, hangman, entertainers come in throughout the month, arts and crafts, they watch television together, a beauty shop, laundry service, library, an ice cream shop, church music group comes in to entertain, [Facility] provides transportation to quilting club [or wherever], gardening, cooking

What they didn’t like: felt like a nursing home or a hospital, food wasn’t very appetizing, not doing for her what we were paying them to do, every month…a [billing] problem, would suggest maybe creating a more welcoming environment, food…could be improved upon, building smells and looks like a hospital, some of the staff not fluent in English, does not accept Medicaid, very small dining area

Claremont Retirement Village | Columbus, OH 43235

Claremont Retirement Village provides Independent Living and Assisted Living.

Caring– 5 Reviews, Average Rating 5
SeniorAdvisor– 53 Reviews, Average Rating 3.5
SeniorHomes– 1 Review, Average Rating 2
GoldenReviews– No Reviews

What they liked: Beautiful and clean facility, well kept, always clean, great location, pet friendly, close to restaurants [&] shopping and the pharmacy, close to churches, like the layout, landscaping is beautiful, large trees, Everything is on one floor, no steps, very comfortable and very clean, very affordable, safe and comfortable, feels like home, Older building but still nice, Claremont has a relaxed [&] comfortable feel while still being high quality, a lot of smiles and companionship among the residents, more of a hotel than a retirement community, buses to take residents out, bus service most helpful, They check up on residents regularly, They have really lived up to what we expected and more, emergency pull cord system, emergency button that the residents can press, Staff are very accessible to both residents and family, Manager always has a smile on her face, Staff has bent over backwards to make everything great, Everyone was kind and friendly, Michele [manager] went above and beyond to help us out, very well put together place, my mother is going to be well taken care of but…will still have a feeling of some independence, open and clear communication with staff, employees are very good and unbelievably helpful, very attentive, staff is caring and respectful at all times, Maintenance guys are fantastic and quick, greeters at the front desk are so caring, maintenance staff [goes] above and beyond the call of duty, cleaning staff also does an excellent job, food is excellent, dining room and waiters, no assigned seating on weekends, they supply breakfast [&] dinner and supper, meals are good and fresh, food was really great, loves the food, one or two bedroom apartments, seem more like small private homes than apartments, layout is great, every apartment has a little screened porch, attic storage above bathroom, Outside of each porch are green spaces, rooms are very nice, high ceilings, cathedral ceilings, layout is homey and convenient, apartment sizes are good, laundry and trash rooms are great [help residents feel] independent, Activities are offered and encouraged, cards, movies, bible studies, ice cream social, onsite salon, they offer rides to various places, senior exercise…Even though you are in a wheelchair or you are on a walker, exercise room, physical therapist comes in a couple of times a week to make sure you are using machines correctly, several walking groups as this is all in one floor with an area of 16 acres so there are a lot of hallways, shuffleboard and horseshoes, ladies lunch group and tea parties

What they didn’t like: front desk person not friendly, no place to sit while waiting for tour, Older facility and has not been updated, very outdated, need to do a better job with cleanliness, did not follow up with me after the tour, false promises [&] inadequate staffing and neglect continue, facility very old, not well kept at all, noticeable odor, Very poorly run and dishonest, like a maze…a lot of twists and turns, food service [and] prep and staff need to improve or be managed better, cannot tolerate electric heat…heat rises…cold floors

Danbury in Columbus | Columbus, OH 43235

Danbury in Columbus provides Independent Living, Assisted Living, and Memory Care.

Caring– 9 Reviews, Average Rating 4.67
SeniorAdvisor– 10 Reviews, Average Rating 4
SeniorHomes– 2 Reviews, Average Rating 5
GoldenReviews– No Reviews

What they liked: The place is lovely, sunny, small and new, facility always clean, safe place, airy and clean and bright, residents seemed upbeat, pricing a good value, How well maintained and clean, atmosphere throughout the community very warm and caring, very homey, facilities are excellent [&] the food is very good and the care she has received has been fabulous, great community for respite care, staff have good communication and are fun, [staff] make sure [resident] eats, staff there were very genuine and helpful, many of the staff are very caring, [staff] is friendly and accommodating, staff…do genuinely care, staff is wonderful, residents genuinely care about each other, staff takes care of my mother with respect [&] dignity and love, [Memory Care] staff knows the tips and tricks on how to redirect their patients behavior and provide appropriate activities, Music therapy provided several days a week and the patients dance [&] sing and play tambourines, head chef even introduced herself, From upper management to the line staff you could tell they really wanted what's best for their residents, One meal a day included, food is very good, food is definitely high quality, chef personally would come out to check to see how the meals were, The servers are also very [attentive] to the needs of the residents, rooms are nice and spacious, apartments are lovely, apartment is a very good size and is cleaned weekly, bingo, a movie theatre, games, visiting musical talents, residents go on walks together, nice holidays for residents…such as Fourth of July BBQ, Families and Guests are welcome, trips to Walmart and plays, different groups would meet

What they didn’t like: items were taken from [resident’s] room, Administrative staff is missing after 5, most staff don’t know how to care for dementia patients, some residents…pressed their “Panic” button and waited 15 to 45 minutes for a response, high turnover of staff, a lot of the food is pre-processed…high in sodium, disappointed Danbury did not follow-up after tour, website’s claim about chef-prepared food just is not true, dining room service is slow, About 25% of activities…cancelled at the last minute

Friendship Village | Columbus, OH 43231

Friendship Village provides Assisted Living, Retirement Communities, and Alzheimer’s Memory Care.

Caring– 13 Reviews, Average Rating 4.4
SeniorAdvisor– 14 Reviews, Average Rating 4
SeniorHomes– 4 Reviews, Average Rating 4.8
GoldenReviews– No Reviews

What they liked: like a little city, brand new, absolutely beautiful, clean, smelled nice, all brick, the design and layout was campus type, pets allowed, they take Medicaid, [FV is an] endowment program, a United Church Homes facility, Beautiful wooded walking area, nice décor, homey, receptionist very nice and accommodating, [residents] seemed very happy to be there, Residents very warm and friendly, Feels like a college dorm in a good way, [environment] very active, [Facility] older but I really loved the energy of the place, Interior…felt safe, has all the elements from independent living [to] memory care [to] assisted living to a health center all on one campus, security was very good, everything laid out very well, offer parking off-street and garages, bus service to locations within a ten-mile radius provided at no charge, Security is great, staff was very friendly, They’re really on top of things, 13 years…never had any trouble with any of the staff, [Staff] just a huge help throughout the whole move-in process, Staff friendly and ready to answer any questions, staff were really interactive with the patient, staff kept me well informed, obvious that the staff cared about the people, staff of nurses and aides have become my mothers friends, a PT area with a workout machine, Not only do I think it’s the tops – so do my son and his family, excellent care, care and compassion, very attentive, doctor…on staff is available 24 7, Kind people work there – from the front desk to housekeeping to maintenance, dining staff was really nice, gorgeous dining room, dining area…was quite inviting, kind of like a restaurant…very well kept and very clean, The cook…came out…wanted to know how my meal was, food very good and very tasty, the food…was fine, food is very good, food is stellar, chef serves visually appealing and tasty food, menu is good and [resident] likes the variety, like eating home-cooked food, Food is great, Sunday brunch, a one-bedroom apartment…a living room and a bedroom…[&] a microwave and small refrigerator [no stove], huge showers, plenty of room in the bathroom, [bathroom] non-skid floors and was very thoughtfully laid out, [Family] would be able to stay with [loved one overnight] if needed, activities are cruise ship quality, several study groups, people come in to do mini-concerts, a lot of concerts, a lovely library, arts and crafts studio, a craft room and everything is out in the open from paint to just any kind of material and you can go there day and night, places to work out, workout facility is very well structured, church services on the facility grounds, a chapel, computer room area, a bank, entertainment area, a lobby area that's set up where you can sit down [&] play games and do conferences, a fountain area, woodworking studio, billiards room, personal garden areas

What they didn’t like: located in a not-so-nice area in Columbus's north end, it's aging and certain areas are not kept up, hallways were dark, set up was a little bit confusing, [Resident had great experience here] but when she passed away management became very unresponsive to our attempts to get a portion of [loved one’s] deposit back, didn’t think orientation was good…they didn’t really explain things, Not the best neighborhood

LSS Kensington Place Retirement Community | Columbus, OH 43219

LLS (Lutheran Social Services) Kensington Place provides Independent Living, Assisted Living, Grace House Memory Care, and Respite Services.

Caring– 13 Reviews, Average Rating 4
SeniorAdvisor– 17 Reviews, Average Rating 4
SeniorHomes– No Reviews
GoldenReviews– No Reviews

What they liked: community was beautiful and centrally located, nice location, got the proper follow-ups after the tour, very clean, homey, cleanest place, warm and welcoming, right next to a medical facility, beautiful setting…backed up to a woods [with] a walking trail, deck where they can go out and sit, patio tables with umbrellas, piano player in main entryway, Common areas and activities cheerful and appealing, [Resident] can keep own phone number, buses to take [residents] to different activities, ample parking, Prices are great, transportation for their medical concerns, front desk is very welcoming, people there are very helpful, staff was very friendly, aids [&] nurses [&] dining hall staff and the desk staff are all great, Employees really care about the residents and always have a smile, [All staff] greet you each day by name, After living here for 16 years…life is wonderful, Staff does a good job getting people involved and keeping track of residents, staff professional and respectful, laundry room is free, dining area is nice and open, food is really good, serve two meals a day in a beautiful dining room with white tablecloths, [a good food] selection, [felt] like you were in a restaurant…very first class, food here is excellent, chef prepared food, rooms were a nice size and we were impressed with the condition and how everything looked, storage room in the basement, [Private] rooms were pretty nice, pull cords, spacious apartments and studios, [Private] rooms are very very nice, nice big rooms, really nice apartments with nice views, a 5-room apartment, Apartments here have a much larger kitchen space, First floor apartments have 10 ft. ceilings, every apartment has a BIG storage closet and another storage area on the grounds, maid service every other week and I have my own maid come in the other week, laundry every other week but you always do laundry yourself in between, lots of activities, a therapy room, a gym, entertainment 3 or 4 nights a week, bingo, movies, variety of religious programs and an in-house chaplain

What they didn’t like: in a bad area, a poor craft room, kitchen appliances were very cheap, [all staff great but] constant shortage of staff, wait for assistance has increased, would not have felt comfortable visiting at nighttime, They needed to come to their own conclusions about future residents rather than rely on previous senior community information, No energy at all

Oakleaf Village of Columbus | Columbus, OH 43229

Oakleaf Village of Columbus provides Assisted Living.

Caring– 9 Reviews, Average Rating 4.2
SeniorAdvisor– 31 Reviews, Average Rating 4
SeniorHomes– 1 Review, Average Rating 4
GoldenReviews– No Reviews

What they liked: good environment, very nice and affordable, clean, cheerful, good value, 2 floors, pet friendly, [Facility] midst trees and flowers, a pond, next door to the public library, seemed warmer and there were people out-and-about, safe and warm, residents seem really happy, buses going to different places, A buddy assigned to assist new-comer, Medicaid-approved, [staff has] been very helpful…get[ting] the information from the VA, When your money runs out…They help you apply for Medicaid and they keep Medicaid patients there, Residents have a voice, people are very friendly, the security is great, saw people interacting with one another, people here have been…very kind [&] very cheerful and outgoing, love how staff interacted with residents, Even the memory care unit was engaging, get meds on time, staff have been nothing but helpful and cooperative, The pricing is fair, We haven’t had any administrative issues whatsoever, laundry is done regularly and is hung and stacked neatly, [Staff] motivating my mom to become more active [&] are supportive of her during this time, incredibly impressed how friendly management team was and how well they interacted with the residents, staff more than willing to work with me to have the living quarters be just what I needed, deeply appreciate [staff] flexibility, medication services [&] bathing and clothing assistance, staff very informative, a nurse there that will come in and check your blood pressure and weigh you daily, visiting podiatrist, Maintenance and repairs are done in good time, They provide trash collection, transportation to doctors' offices, staff was pretty cooperative and informative, staff and the people in the dining area [are] very pleasant, liked that [residents] were served and had a selection, [The food is] good, food tends to be good, well balanced meals, Dad said the food is good, excellent food, food is wonderful, home-cooked, They serve three meals but you have to buy the third if you want it, [private] room is beautiful, Carport available, room size fairly large for a studio, [Studio] has a full kitchen…[with] a full refrigerator [&] stove and microwave, nice little kitchenette and it was enclosed, spacious one-bedroom with a small kitchen, the apartments [tourist saw] were standard size, apartments are spacious, [apts.] exceptionally quiet, a mass there once a month, they take those who want to go to church on Sundays, a small van service [for various outings], field trips, scenic tours, shopping, grocery shopping, they visited restaurants quite often, entertainers, people come in to sing, popcorn-hour, art classes, the library here in the facility [plus] bookmobile, exercise, games, movies

What they didn’t like: place located in an area of the city that is somewhat declining, Dark dingy halls [&] apartments, need to freshen up the place, at times you get an aide with an attitude, sometimes the front desk staff aren’t on top of things, think getting ahold of a mobile dentist is properly within the scope of Oakleaf admin, food could certainly be better, assisted-care aides DO NOT LIFT, be great if the activities dept. could arrange…visits from volunteers to talk to [bedridden or less-mobile residents], not a lot of vegetarian selections, narrow hallways, [staff did but building did not] give that warm inviting feeling

Parkside Village Senior Living Community | Westerville, OH 43082

Parkside Village Senior Living Community provides Independent Living, Assisted Living, and Memory Care.

Caring– 9 Reviews, Average Rating 4.4
SeniorAdvisor– 27 Reviews, Average Rating 4.5
SeniorHomes– 1 Review, Average Rating 5
GoldenReviews– No Reviews

What they liked: [Facility] nice and had a formal feel, very nice looking, clean and tidy, very well-kept, spotless, an inviting community, nice [exterior] walkway, quite a new facility — only a couple years old, wide hallways, atmosphere is very light and airy, transportation within a ten mile radius, several transportation services, They have dogs that come in to visit, close to shopping and they’ve got the medical facilities, a smaller dining area but they will be doing renovations to enlarge it, the personnel [is] caring and very attentive, people were very friendly and knew my parents by name right away, residents are welcoming, Staff are helpful, The work attitude is very good, compassionate and empathetic care, service is great, level of professionalism is outstanding, loved one has shown so much improvement since moving in here, The people at Parkside in all roles are outstanding, courteous and tender treatment, staff AND the residents…so much like family, doctors that come visit the facility, 24 hour care available, Nurses and staff are…easy to talk to, [Staff] do not hesitate to communicate [with family], The dining set-up and the food were very good, Large dining area, dining area was very pleasant, food was very good, [food] kind of average, meals are always great, excellent food, Food is good, can request something else to eat, 1-meal per day, saw a couple of [private] rooms that were very nice, rooms were…of good sizes and adequate for their needs, Everyone has their own room with a fridge and a microwave, rooms were very nice [&] roomy [&] clean, lots of activities, outings, visits once a week like to the zoo or to the Franklin Park Conservatory, [trip to] grocery store once per month, singers come in to sing for [residents], a movie theater, a beauty salon, a library, a craft room, an art room, had a pub where you could have your family visit, rooms where individuals were playing some games and doing some puzzles, lovely pool [table], an exercise place
What they didn’t like: It was dark, dining room was small, their portions have become smaller and the food is not that great, short on activities, Food could be a little better and a little more like home cooking, would like more parking spaces on weekends when more visitors show up, could encourage participation more

The Forum at Knightsbridge | Columbus, OH 43230

The Forum at Knightsbridge provides Independent Living, Assisted Living, Memory Care / Alzheimer’s-Dementia, Skilled Health Care, Respite Care/Short-term Stays, Seasonal Stays, and Rehabilitation and Wellness.

Caring– 19 Reviews, Average Rating 4.1
SeniorAdvisor– 19 Reviews, Average Rating 4
SeniorHomes– 1 Review, Average Rating 2
GoldenReviews– No Reviews

What they liked: Everything…clean and well maintained, beautiful community that is very clean and up-to-date, Located on 14 acres, facilities were always clean and well lit and we always felt comfortable visiting, facilities are light-filled and lovely, facility seemed modern, décor tasteful, Lots of common areas, Assisted living on first and third floors, apartment living but very nice, convenient to the highway, grounds well maintained, omnipresent sense of hospitality and inclusion, a resident council with standing committees concerned with activities [&] food, Residents seem very active, Residents have a call alert necklace, rooms were large and had a nice layout, very friendly community, They have controlled access areas preventing exit or entry unless a code is [used], [Staff] very friendly and very professional, office door always open, maintenance staff…worked quickly and professionally, impressed…most with…interaction of staff with residents, staff are friendly and nice, kind and skilled staff, staff and other residents so interactive, excellent care and physical therapy, a dietitian, staff seemed qualified and caring, rehab facility is clean, physical therapy, staff at the Forum became members of our family, staff is generally friendly and helpful whenever needed, the pure love and selfless dedication these caregivers provided, [staff] incredibly helpful in arranging the living spaces to make it…a second home, staff…was always there to offer a smile [&] a hug or a word of encouragement, administration and staff bend over backward to make sure each need and most wants are readily addressed, dining area very lovely, [food] service was wonderful, three meals per day, food was good, the food delicious, the apartments (many different floorplans) are spacious, independent living apartment (good space & windows for natural light!), rooms are nice [&] well laid out and generally larger for the price compared to other nearby facilities, apartments with terraces that overlook nice scenery, 2BR unit overlooked ravine with a nice balcony, activities [are] varied, many outings
What they didn’t like: [Resident] waited for over an hour [for] assistance to the toilet, don't have many activities, express a legitimate complain[t] or concern with certain members of the administration…[and sometimes meet] with unpleasant resistance, patients seemed OK but bored, have transportation services but you have to pay for it, Activity Directors very rude and unprofessional, We thought [loved one would] have a lot more attention, didn’t have a pool, apartment seemed too small, no dinner meal on Sundays policy, Does not accept Medicaid, [Staff] only check on [residents] if they don’t show up to dinner

Village at Westerville | Westerville, OH 43081

Village at Westerville provides Independent Living, Assisted Living, Memory Care, Skilled Nursing and Rehabilitation, Outpatient Rehabilitation, Home Health Care, Palliative Care, and Hospice.

Caring– 6 Reviews, Average Rating 4.5
SeniorAdvisor– 23 Reviews, Average Rating 4
SeniorHomes– No Reviews
GoldenReviews– No Reviews

What they liked: building's appearance is beautiful and also homey looking, cleanliness, smelled great, facility was very clean, pet friendly, located on a quiet street in a suburb of Columbus, near downtown Westerville and library, atrium is well-lit and has lots of greenery and comfortable seating, maintained well inside and out, common areas, exceptionally well-appointed, does not have the feel of a nursing home, homey atmosphere, “people-centered” program, annual Trick or Treat party, The Village at Westerville makes sure to have the community welcomed all the time, community events such as Bingo on Memorial Day and Independence day, summer concert series outside all summer long, [Management] allow organizations such as girl scout troops and choirs come and do activities with the residents, bang for buck, Transportation available to different destinations and shopping, residents seemed happy and active, residents seemed to be happy interacting with the staff, a very warm welcoming community, Top-notch care, [Staff] made a very difficult task very smooth and simple, [Staff] work to get [residents] involved, friendly people, staff helpful and kind, a very supportive and healthy environment, [Staff] helped and assisted us in the move, staff…was very friendly and very helpful, staff members…polite and friendly, impressed with maintenance staff area, good food, meals are well balanced and healthy, complimentary meal…was very good, food is okay, a great variety of food

What they didn’t like: thought the decor was old [&] dim and un-inviting, Not so [impressed] with upkeep and spaciousness of apartments, a bit clinical

The Woodlands of Columbus | Columbus, OH 43213

The Woodlands of Columbus provides Assisted Living and Memory Care.

Caring– 13 Reviews, Average Rating 4.3
SeniorAdvisor– 40 Reviews, Average Rating 4
SeniorHomes– 6 Reviews, Average Rating 3.5
GoldenReviews– No Reviews

What they liked: [Facility] clean and bright, [Facility] fine [&] calm and peaceful, the cleanliness, the layout and brightness, community is very lovely and open, on single floor, very homey and clean, off the road and away from the freeway [&] close to shopping, common areas outside including a little park and gathering place, Facilities warm and friendly…just like the staff, next best thing [to living on your own], place has a very Uplifting Vibe, Many opportunities to socialize, extremely nice, priced more reasonably, Very good price, locked facility 24/7, [Staff] kind and accommodating, They made the transition from private pay to Medicaid extremely smooth and easy, by far the best combination of services and value, [Staff] attitude has been very helpful, nurses seem excellent, Questions or concerns-just ask!, [Staff] tend to be long-term employees and there's not a lot of turnover, [tour guides] really knew a lot about the community, any concerns are addressed very quickly, [Staff] guiding [resident and family] through this transition, [Staff] make a very difficult job look easy, tour [guide] was extremely helpful and…gave me some additional information for the VA and a possible attorney that I might check into regarding long-term care situation, staff was excellent, Staff gets to know each resident and his/her habits and check on residents often, [tour guide] very knowledgeable and very nice [&] answered all our questions, Staff very cooperative, Everyone from the director…to the dining hall servers has been so helpful and pleasant, supportive, staff has genuine concern for residents, very patient, My mother had a late trip to the ER one evening and there were four [facility] staff members gathered around her bed with dinner, 24 hour nursing staff, nursing staff is great as well as the therapists, [Staff was] kind [&] gentle and efficient, helpful and welcoming, Staff] very tuned in to residents, dining area was very good, dining room was almost like a restaurant, great food, The dining room was clean and had assigned seating, Fruit [&] Soup [&] sandwich & sides & ice cream, food was appealing, [Loved one] really enjoys the dining experience, food is pretty good, food is GREAT, For lunch you can order different sandwiches, a separate dining room if you have visitors, studios were pretty nice, bathroom set up for wheelchair, rooms at Woodlands of Columbus were bigger, assisted living looks good inside and out, paint and…new carpet every time a resident comes in, Room is perfect size, rooms and apartments were adequate and clean, rooms were very nice [&] they were spacious enough, activities seem to be varied and meet [residents’] need, amenities and activities seem pretty standard compared to the other places, variety of activities and programs that promote health and wellness, social clubs, an aviary, exercises, Karaoke night, Bingo, they do trips, a library, entertainers come at least once a week, small area for exercising, a nice centralized sitting area

What they didn’t like: Some [aides] are excellent and some are just doing their jobs, rooms too small, would not handle Medicaid, one room divided into two won’t work for us, not enough staff, not homey at all, independent housing doesn’t look very nice, community seemed shabby, [tour guide] not able to answer financial questions, they would not bring [resident’s] breakfast to her room when she couldn’t come down, the layout, needed some updating and renovations, Communication with family not good, I’m there [for loved one] every other day and never see head nurse, paying for care I’m not getting, don’t have very many activities and those they do seem to be geared towards women, several residents and staff outside the front door smoking, facility not located in best area, kind of in a congested area, [facility] too large, the residents were not very engaged in activities