Best Assisted Living in Jacksonville

Although an increasing amount of US states are developing themselves as retirement destinations, Florida is still viewed by many as a potential paradise. For those who choose Florida, Jacksonville may be the ideal landing spot for senior living.

A city that both preserves its historical sites while simultaneously developing yet more housing, dining, cultural and entertainment options, “The bold new city of the South” (one of its many nicknames) is both deeply rooted while full of surprises and opportunities.

Sunshine, a great tax situation, the Jacksonville Jaguars, and all the music anyone could want – what’s not to love? That said, let’s look at just some of the specific features that have made this town so popular, as well a few things folks may not like so much.

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Things people like about Jacksonville

Jacksonville, Florida is one of the most senior-friendly towns in the US. Here are a few of the features that have made it so popular with the older generation:

  • Discounts: Senior discounts abound, from restaurants to groceries, from clothes shopping to entertainment, Jacksonville loves to show how much it values its retirees.
  • Financially, it doesn’t get much better: No income tax, no tax on retirement benefits, an average cost-of-living, and a homestead exemption.
  • For those looking for work, whether paid or volunteer, there’s a wealth of opportunities.
  • Want to engage in continuing education? Whether auditing or working toward class credit, you should check out the numerous community colleges and universities.
  • The winters tend to be mild, with highs of 64 and lows in the mid-40s. Summers can get warm, with July temperatures in the lower 90s.
  • Jacksonville is a music town. Every April, there’s the famed Jacksonville Jazz Festival, followed by the Spring Music Fest. The Jacksonville Symphony supplies your classical music fix, while blues, country, and pretty much whatever you like, can also be found. Many of these events are free.
  • Every May since 2003, the town has sponsored the Jacksonville Film Festival, highlighting not only the work of new filmmakers but also the city’s past as the “Winter Film Capital of the World.” (Wikipedia lists all films shot there since the earliest days of silent movies.) There are other film-related events year-round as well.
  • The city boasts 262 parks (80,000 acres), the best-developed park system in the US. The opportunities to study rare flora and fauna are many.
  • The populace is highly diverse in terms of age and ethnicity.
  • There are museums dedicated to military history, maritime history, the arts, the sciences, and an interactive children’s museum, among others. All of these tend to be either inexpensive or free (check their websites).
  • Don’t overlook the Bryan-Gooding Planetarium, located in the Alexander Brest Science Theatre.
    Jacksonville’s Riverside District is one of the most carefully preserved historic neighborhoods in the country. Rich with fine architecture and a plethora of shops, eateries, and cultural events, this is a must-see.
  • Take a trip on the St. Johns River, which flows through the city, or shop and dine on its banks.
  • EverBank Field is the home of the Jacksonville Jaguars.
  • Among the numerous hospitals and medical centers is a branch of the Mayo Clinic.
  • Though Florida is certainly associated with hurricanes, this town, situated in the northeast portion of the state, seldom sees such activity. The last time it suffered a direct hit was in the 1870s. Dora, back in 1964, did make itself felt with 120 miles winds.
  • Last, but not least, don’t forget the 20 miles of beach, which are all open to the public, 24/7, 365.

Other considerations for Jacksonville

  • The summers can get hot and muggy.
  • The crime rate is higher than the national average.
  • There are a lot of tourists, especially during Spring Break.
  • Downtown traffic can get pretty heavy.
  • It is a politically conservative city.

A look at the best assisted living in Jacksonville, Florida.

List of Top Assisted Living in Jacksonville, Florida

Augustine Landing – Jacksonville, FL 32257

Augustine Landing offers Independent Living, Assisted Living, and Alzheimer’s and Memory Care.

Caring – 18 Reviews, Average Rating 4.6
SeniorAdvisor – 32 Reviews, Average Rating 4
SeniorHomes – 5 Reviews, Average Rating 4.6
GoldenReviews – No Reviews

What they liked: Clean/very nice, community gorgeous, pet-friendly, very well kept, like a resort hotel, residents active/energetic/busy/friendly/engaged/happy, most elegant by far, very comfortable-looking, very homey, a lovely experience, family-friendly environment, not institutional, representative very knowledgeable/pleasant, [guide] was excellent, nice/helpful staff, 24-hour staff, very capable/extremely nice, extremely professional, very friendly place, all seemed quite happy/looked good, warm and friendly, dining room like restaurant, food OK, menus very good/fit everyone’s taste/requirements, will deliver meals to rooms, game room, area downstairs for meet and greet, nurse that checks in/helps put medications out, plenty of staff in dining area, everybody helpful, layout OK, nice/decent place, food outstanding, dining facility very nice/clean, spacious, 3 meals a day/Independent Living, a really friendly/warm atmosphere, affordable, nice fitness room, games, football, book clubs, museums, beach, restaurants, different kinds of tours, cornhole baseball, outside lecturers, bingo, poker, good music, visiting entertainment, concerts, movies, trips on buses, transportation, two different studios, one-bedroom, all very spacious/good-sized rooms, refrigerator/sink/microwave, rooms nice-sized, good size compared to other facilities, good storage, nice exercise room, studio larger than 1-bedroom, balconies, dorm type fridge, a lot of conversation going on amongst residents, a lot of the residents spoke to us/welcomed us, one of the friendlier communities, [management] may be able to arrange move-in discounts, programs and facilities were above average

What they didn’t like: didn't get warm/fuzzy feeling from residents, didn’t have a screened-in patio, not much outdoor room, ability to walk your animal rather limited, rooms kind of small, pricey, could improve on the food, no garden area or pool, need to improve the meals, get everything in writing, dinners need more variety [3/2017], carpet needs to be changed/smells [11/2016], large rent increase every year [1/2016], no pool, tiny efficiency/kitchenette, issues with cleanliness [12/2014], small one-bedroom apartments

Brookdale Atrium Way [Formerly Atrium at Regency] – Jacksonville, Florida 32225

Brookdale Atrium, a top rated assisted living facility in Jacksonville, entrance and walkway area.
Photo courtesy of Brookdale Atrium.

Brookdale Atrium Way provides Independent Living, Assisted Living, Memory Care, Skilled Nursing, and Rehabilitation.

Caring – 29 Reviews, Average Rating 4
SeniorAdvisor – 35 Reviews, Average Rating 4
SeniorHomes – 3 Reviews, Average Rating 2.66
GoldenReviews – No Reviews

What they liked: Everybody seemed busy/not too busy to smile, pet-friendly, onsite dog, positive environment, staff friendly/knowledgeable, professional looking, keep family updated, extremely kind/caring/compassionate, staff very accommodating, polite, supportive, appear to enjoy their jobs, helpful, staff has the biggest heart/trying to get everybody what they need, emphasis on physical therapy, homey and comfortable, residents supportive of each other, facility very beautiful/immaculate [3/2016], safe, wonderful layout, has options other facilities don’t, clean and smell-free, bright, halls easily navigable, big, exercise rooms, courtyard, swimming pool, auditorium, cafe, major renovation [1/2017], studio apartment, one-bedroom apartment/bath/combined living room and full kitchen, little patio, kitchens with microwaves/fridges, rooms large, rooms comfortable, dining room with nice-looking comfortable chairs/four-person tables, 3 meals a day, food pretty good, food great, snacks, celebrate residents’ birthdays, memory games, cooking, music, cards, puzzles, visiting entertainers, movies, libraries, Bingo, bowling, transportation to shopping/doctor’s appointments, onsite small grocery store, trips to art museums/library/local films/fine dining/theater, grounds kept up/all kinds of trees, sit by the water/very quiet, lake, reminder to take medicine/little extra charge, beauty parlor, physical therapy, ice cream parlor, restaurants, onsite parties for residents, encourage friends/ family to attend regularly, church services, residents can volunteer to do tasks

What they didn’t like: Very little outdoor space/tight if you have a pet, seemed more regimented than other places, thoroughly disappointed with facility/rudeness/mold in shower [12/2016], [facility] looked dated [9/2016], not as cheery and bright as the other places [5/2015], rooms smaller than elsewhere, didn’t like assigned seating/dining room [11/2014], staff slow to respond [12/2012], terrible confusion with meds [12/2012], weird smell/filth [10/2012], [resident’s] room too small, too quiet/not lively [10/2017], one menu for all despite individual needs/neglect of resident [3/2016], annual price increases, lack of communication from management, overall good but not enough activities [9/2015], high staff turnover/resident neglect [11/2014], promises not kept/staff turnover/director unresponsive [7/2014], place too large for residents with mobility issues, facility not locked down/resident wandered [12/2013], staff not sufficient for memory care patients [12/2013], rooms too small/not well lit, too expensive, don’t check up on Independent Living residents

Brookdale Mandarin [Formerly Emeritus at Mandarin] – Jacksonville, Florida 32086

Brookdale Mandarin offers Assisted Living.

Caring – 22 Reviews, Average Rating 4
SeniorAdvisor – 31 Reviews, Average Rating 3.5
SeniorHomes – 1 Review, Average Rating 2
GoldenReviews – No Reviews

What they liked: Staff very nice, people outstanding, staff fabulous, services great, good communication [1/2016], very nice and patient, caregivers were excellent, staff welcomed us with open arms, loving and caring staff, staff helpful during move-in, top notch, kind and courteous, remodeling now [11/2017], an amazing property, like a hotel, neat/clean, love at first sight!, relaxing, very clean, nice layout, garden, dining room nice, beautiful dining room, food good, a lot of options for rooms, musical guests, food very good, three meals a day, remodel rooms as people move out, 1-bedroom/living room/small kitchen/patio, two-bedroom-two-bathroom apartment/very nice, full kitchen/full-size stove, rooms much larger/cost much lower than other facilities [7/2013], you can negotiate price [7/2014], puzzles, library, bingo, dance, all kinds of musical performances, symphony, plays, exercises, a pool, aqua-cises, card games, manicures, shopping, painting, outings, yoga, transportation daily, varied and plentiful medical staff onsite [9/2013]

What they didn’t like: More than one story, like apartment living, no patios, not very scenic, only one dining room/no sandwich place, scheduled meals/4-story building/only one resident elevator, rooms small, improve office procedure/billing, problem with the food, need to improve ratio of staff to residents [4/2014], food terrible [8/2013], rooms way too small, facility old/needs updating [7/2013], need at least one more elevator, food pretty bland, complained much of being cold, like a campus/resident could get lost, too long wait time to be served, jewelry and money stolen, lost power during hurricane 12-14 hours/elevators didn’t work/lied to families who called, meds were mistakenly given to residents [10/2016], some staff very rude, communication poor at best, some staff members much more caring than others, understaffed, staff all wear same uniform/can’t tell an RA from a med tech from a nurse, good technology lacking [12/2015], not honest about level of care/food really really bad [11/2015], do not keep close eye on residents, appearance of a nursing home/dirty [6/2015], staff didn’t read meds correctly [5/2015], needs updating, management doesn’t take residents seriously [11/2013], transportation only certain days [11/2013], pool unusable, could make transition in a lot easier, understaffed with unqualified workers, very few planned activities, meals are lacking, depressing [11/2016]

Camellia at Deerwood – Jacksonville, Florida 32256

Camellia at Deerwood offers Independent Living, Assisted Living, and Memory Care.

Caring – 17 Reviews, Average Rating 4
SeniorAdvisor – 57 Reviews, Average Rating 4
SeniorHomes – 3 Reviews, Average Rating 4.33
GoldenReviews – No Reviews

What they liked: Staff seemed very pleasant/friendly, knowledgeable, efficient, positive attitude, staff wonderful, lots of information, assisted living with medication management, luxurious for independent living, sales adviser interested in what resident wants, friendly residents, residents make others feel welcome and included, new building [8/2017], clean/beautiful, beautiful setting, excellent, very clean/well kept, outdoor pool, like a vacation resort, very shiny/very neat/very polished, newer/cleaner/hipper, spotlessly clean [6/2015], newer high rise/each floor painted different color to help resident locate their floor, facility/staff/events top notch, nice floor plan/easy to navigate, elegant, rooms almost like suites v. apartments, apartments spacious/price good, 2-bedroom/bath, apartment cheerful, community lively, busy/active community, like a cruise ship, huge swimming pool, outstanding activities, live music a few times a week, little library with books/puzzle tables/computers, cards, movies every night, meals restaurant style, dining room like private club, great food, food carefully prepared and delicious/servers know each resident and food preferences [6/2014], a lot of great [menu] choices, special area that is secured, outings/tours, trips to beach, take resident to volunteer at hospital, move-in smooth and easy, resident happily independent/safely supervised/engaged socially, medication reminders

What they didn’t like: New but crowded, very congested area, nice community but no connecting feeling, [resident’s] info should be in file [so all staff knows], grounds very small, expensive, misunderstanding about transportation/resident feels trapped, management and staff terrible/mold issues [9/2016], didn’t have homey feeling, parking bad, rent high, staff polite/friendly but a bit aloof, Legionnaires disease [1/2016], Legionnaires disease (earliest mention) [7/2015], food and service horrible [7/2015], dining room manager/servers nowhere to be seen, food dry/mushy, understaffed, nursing dept. not doing good job, need to pressure wash patio and walkways, no nursing services, recent turnover in kitchen staff/quality of food and service suffering [12/2014], not told about Legionnaire outbreak until after moving in, 4-story ALF with no units on the first floor

Cypress Village – Jacksonville, Florida 32224

Cypress Village provides Independent Living, Assisted Living, Alzheimer’s and Dementia Care, Skilled Nursing, and Rehabilitation.

Caring – 52 Reviews, Average Rating 4.5
SeniorAdvisor – 26 Reviews, Average Rating 4.5
SeniorHomes – 4 Reviews, Average Rating 3.75
GoldenReviews – 8 Reviews, Average Rating 4.79

What they liked: Very good community, well-maintained, pet-friendly, very clean, updated, they offer everything, central location, beautiful campus, several walking paths and seating areas, vibrant retirement community, people are diverse, fairly close to beach, residents friendly and seem happy, like a great hotel, security good, huge establishment, very clean, upscale, first class community!, walkway around lake, lovely neighborhood, a lot of trees, golf carts, staff/good people, friendly, very sweet, accommodating, knowledgeable, nurturing, caring and attentive, maintenance prompt and courteous, we care and support each other, provide lifestyle suggestions for people with low vision, 24-hour wellness clinic, visiting doctor 1 day a week, weekly cleaning, food delicious, five different entrees, food good, fabulous food, spacious dining room, separate dining rooms/assisted living and independent living, dining setup is fine, fine dining, table for new residents, bistro, socializing, deli, very nice/hotel-type accommodations, never seen a problem with the physical plant itself, rooms beautiful, indoor swimming pool, heated pool, water aerobics, yoga, beauticians, exercise room with most up to date equipment, exercise classes, certified trainer, doctor that comes periodically, lake with a fountain, bar, staff was fine, price was OK/included the care, lots of living options, very spacious, beautiful two-bedroom condo overlooking lake, central alarm system and security patrols, individual homes available with garages, maid service, bank, salon, chapel, ecumenical church service, musical performances, line-dancing, Sock Hops with DJ, bridge, computer lessons, health and devotional speakers, shopping trips, seminars, museums, CV buses are available all day for trips, next door to Mayo Clinic, Health Center, croquet court, game rooms, Yoga, and Tai Chi, clubs and resident organizations, ballroom classes, Resident Workshop Club, woodworking, metalworking, book club, music, art, sewing, poker, canasta, bingo, Jacksonville Symphony and Moran Theater, lectures, movie nights, game nights, sanitation wonderful, exceptional memory care program, lots of elevators, more or less a high-rise setup, an all-inclusive fee, arts, theater, Jaguars NFL team

What they didn’t like: Food could be better, too large and spread out, high staff turnover in assisted living/memory care, inconsistent care, room reeked of urine, must oversee loved one’s care, workers care but overworked, lake view only from dining room, rooms a little small, expensive, new owner Brookdale requires non-refundable entrance fee/slow to refund and Health Care Center negligent [4/28/2015], could urge more family involvement in day-to-day care, Brookdale takeover led to decline [10/28/2014], outrageous community fee, bought apartment but still expected to pay rent, be wary of [Brookdale] incentives, understaffed, CNAs making patients wait, ask for recent lab reports as they will not openly just tell you, be proactive!, call lights were out, community layout a little tight for residents, urged [by facility] to put mother into Memory Care prematurely [10/2014], buyer beware!, over-priced, units pretty small, no surrounding grounds per se, have to use elevators, rents went up every year

Elmcroft of Timberlin Parc – Jacksonville, Florida 32256

Elmcroft of Timberlin Parc offers Independent Living, Assisted Living, Memory Care, and Nursing Home Care.

Caring –11 Reviews, Average Rating 4
SeniorAdvisor – 25 Reviews, Average Rating 4.5
SeniorHomes –3 Reviews, Average Rating 4.33
GoldenReviews – No Reviews

What they liked: Staff super nice, awesome and welcoming, extremely respectful, great attention to detail, show love and respect to all, dedicated to making a comfortable and safe environment, go above and beyond, pleasant and helpful, knowledgeable, professional, location excellent, place very clean, small place, cheerful, homey like a big mansion, well maintained, common area always clean, small and intimate, more personable and more personalized, library, a lot of experience in taking care of seniors, excellent care, staff extremely caring and good people, staff wonderful, very attentive, wonderful chef, food great, food okay, room nice and big with huge bathroom, room excellent, room smells nice and clean, studio fits king-sized bed, decorate rooms to own taste, Bingo, lots of outings, offer transportation, three meals a day, fruits in between meals, a little older facility but homelike, rooms well maintained but smaller, price is reasonable, game room, pizza parties, cards, bingo, movies, walks in park, great activities director, “Grant a Wish” day, can administer drugs, like compactness and attention to detail, residents looked very happy, residents looked happy/alert/warm and friendly, no problem with parking, no trouble with laundry service, status updates

What they didn’t like: Horrible smell upon entry [9/2017], dead cockroaches on floor, head nurse couldn't answer basic questions/kept taking cell phone calls, CNAs seemed capable but seemed very understaffed, couldn’t answer simple questions [9/2017], requests not met, didn’t like location of Elmcroft/traffic, food leaves something to be desired, no connecting feeling, only concern was the food, very little engagement with residents [12/2015], memory care should be more transparent, see very little engagement from staff or caregivers, resident became severely dehydrated/fell/family not notified

Riverside Presbyterian House – Jacksonville, Florida 32204

Riverside Presbyterian House provides Assisted Living.

Caring – 10 Reviews, Average Rating 4.25
SeniorAdvisor – 1 Review, Average Rating 5
SeniorHomes – No reviews
GoldenReviews – No Reviews,

What they liked: Cannot say enough good things about the staff, very attentive/caring, staff phenomenal, staff accommodating on move-in, all staff very friendly, they truly care, rooms are great size, meals very good/lots of variety, medical staff, security top-notch, keep close eye on each resident, let family know if resident doesn’t eat, HUD and private-pay/all treated the same, really good communication [with family], staff excellent, nice facility, food good, delicious, food excellent, three meals a day, staff makes sure resident eats and eats correct diet, food and maintenance really good, areas well kept, tennis, swimming, cut-out tub, plenty of storage, bingo, field trips, parks, piano and song singing, rooms spacious, combine two for a suite

What they didn’t like: Has kind of an institutional feel, activity kind of limited [4/2015], 14-story building with elevators/hard for some with memory problems

Sunrise at Jacksonville – Jacksonville, Florida 32256

Sunrise at Jacksonville offers Assisted Living, Memory Care, Short-term Respite Stays, and coordination of Hospice Care.

Caring – 19 Reviews, Average Rating 3.9
SeniorAdvisor – 31 Reviews, Average Rating 4.5
SeniorHomes – 2 Reviews, Average Rating 4
GoldenReviews – No reviews

What they liked: Very nice facility, beautiful and contemporary, looked like a resort, pet-friendly, dog onsite, aesthetically pleasing, warm and upbeat atmosphere, in a good part of town, large covered terraces, bright, welcoming atmosphere, social environment, smaller facility, feels like a large home, genuine kindness, peace of mind, seem really sensitive to needs of resident and family, most supportive, going way beyond expectations, great approach to care of residents/Care Managers, personalized care and attention, all our questions answered, homey, affordable, facility and grounds exceptionally well maintained, very clean, no smell, well decorated, easily accessible, residents improve, people very warm and friendly, staff exceedingly friendly, staff very attentive and engaged, do a very good job, go out of their way, low turnover, nursing staff particularly on top of things, facility was great/bright/cheery, good variety of stimulating programs, positive energetic vibe, like a regular house, everyone has been very friendly, staff says “hello” when you walk in, staff listens/responsive to family wishes, awesome at keeping in touch with family, gracious, helpful, staff very compassionate and caring, grounds very well kept up, room was wonderful, rooms very nice and roomy, really new and nice, tall ceilings, rooms small but nice, activities every day at memory care facility, resident improved, level of care good, food above average, really good chef, bistro, TV room, day workers very polite, dining room very nice, food looked and smelled good, activities room, exercise room, aerobics, bingo, little bingo room, small beauty shop, exercises, outings to restaurant and shopping, go somewhere at least twice a week, efficiency room with bathroom and little kitchen with microwave and refrigerator and nice safe bathroom with bars on the walls, apartments very clean, rooms fairly small but bright, three meals a day, dining options endless, eat anytime, bistro has coffee/tea/flavored water, staff makes sure all guests are drinking enough water, always have fruits/muffins available, popcorn machine, can have meals in their rooms, activities keep residents busy and engaged, a walking club, music appreciation, cooking, yoga, artistic endeavors, trivia activities, parties, history lessons, taken out for breakfast sometimes, [facility] transportation, outside deck, outsiders come to visit/bake, music calming for dementia residents

What they didn’t like: Food same over and over, only thing she doesn’t care for is the food, too much of a well-run hotel, had that very commercial feeling, large room but no kitchen, rooms too small, didn’t have a full kitchen, doesn’t take Medicaid, [facility] transportation but not flexible schedule, cares about the dollars not the people [6/2015], receptionist consistently rude [5/2015], only reason not to choose: too expensive, very expensive, dress code, might like more transportation services, management team can be difficult [9/2015]

Westminster Woods at Julington Creek – Jacksonville, Florida 32259

Westminster Woods at Julington Creek provides Independent Living, Assisted Living, Skilled Nursing, Rehabilitation, and Therapy.

Caring – 13 Reviews, Average Rating 4
SeniorAdvisor – 4 Reviews, Average Rating 4.75
SeniorHomes – No Reviews
GoldenReviews – 4 Reviews, Average Rating 4.75

What they liked: Beautiful, clean, well thought-out, pet-friendly, garden and pets, on the river, picnic, nature walks, benches, magnificent trees, spacious campus, convenient to restaurants and shopping, seemed a very friendly place, staff seemed very friendly and helpful, staff dedicated, tour director knew the residents by name and greeted each of them, rooms were OK but small, lots of activities planned off campus, woodworking shop, reasonably priced, constant expansion and renewal, dining room large, 10 item menu, okay with the food, food delicious, take-out meals, health center excellent, state of the art exercise room, physical therapy provided, transportation for doctors’ visits, local university offers courses for residents at discount, shopping or concerts, poolside dining, cards, bingo, [resident] choir, bocce ball court, putting green, golf, museums, beaches, nightlife, football games, post office, beauty salon, active community, like a little city unto itself, place to fish, grounds beautiful, flowers lovely, apartments nice and spacious, kitchen really good, lovely little garden apartment, some small houses and a high-rise, entrance fee a little more reasonable than many [6/2013], good option for seniors with good vision and mobility, different floor plans

What they didn’t like: Office staff not well organized, lovely but expensive, very high insurance fee, food could be better, all about $$$ instead of true patient care [4/2015], staff overworked, shocked at the meals and service overall in the dining room [1/2015], no water or electricity at times, depressing, less upbeat than other places [11/2013]

The Windsor at Ortega – Jacksonville, Florida 32205

The Windsor at Ortega offers Assisted Living and Alzheimer’s Memory Care.

Caring – 20 Reviews, Average Rating 4.5
SeniorAdvisor – 19 Reviews, Average Rating 4.5
SeniorHomes – 1 Review, Average Rating 4
GoldenReviews – No reviews

What they liked: Cleanliness, really clean, new facility, lovely place, pet-friendly, dog-walking available, pets allowed in memory care, very bright, VERY comfortable and warm and homey, cheerful interior design, residents appeared very happy [5/2017], small enough to be personal, a larger community, halls wide for safety, safe closed ground, computers available for residents or family, gorgeous, security level, friendly staff, staff urges resident participation, nursing and care staff VERY attentive but not intrusive, staff always says hello and expresses genuine interest, management extremely attentive, 24 hour nurse care, staff tried to help me find funding assistance, person who works front desk is a blessing (10/2017), peace of mind, several choices living spaces, a nice library, Wii bowling, bingo, trivia games, daily balance and exercise classes, “lunch bunch,” sitting outside enjoying the day, like a 5-star resort, like a high-end hotel, dining room choices, staff is excellent, grateful to the staff, never seen a place where everyone so friendly, very little turnover, staff very polite, extremely nice and helpful, call family to check in with them, knowledgeable, just genuinely cares, really conscientious, problems they take care of right away, 3 gourmet chefs, fabulous chef-cooked meals, 3 meals a day/2 fitted into price, food good, menu varied, food preferences respected, dining area very nice/more like a restaurant than a cafeteria, real plates/real silver, same dining options/memory care unit, food OK/limited choices, places for family events, large spacious apartment, own décor, lovely room, prime location yet quiet and intimate, landscaped beautifully, outings, entertainment, staff goes up and above to help family, bake cookies, make popcorn, rooms kind of small but adequate and very clean, laundry and cleaning, two-room apartment about 720 square feet, movie theater onsite, cooking classes, pottery classes, crafts, bingo, puzzles, walking classes, rooms for family events, Mardi Gras, luaus, barbecues, blocked entrances and a sign in process, cards, lots of parking, huge flat screen TV equipped for hearing impaired, lots of sitting areas scattered throughout facility, laundry machines on every floor, baths wheelchair accessible, lots of options and active programs for entertainment and socialization for people who were in-between independent care and assisted living, more reasonable price-wise, two-story facility, lovely lobby, memory section set up like a neighborhood, place had a neighborhood club atmosphere

What they didn’t like: Don’t accept Medicaid, too much like a high-class hotel, dining area didn’t seem personable or warm, no full skilled nursing [12/2014], facilities need an upgrade [6/2014], not impressed with the dining room, community did not seem organized, not impressed with food, only downside monthly fee, only fault: short-staffed at night, condiment packages are hard to open [6/2016], a little bit of a smell [10/2017]

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