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Best Assisted Living in Tulsa

Tulsa, legally incorporated in January of 1898, has accumulated several nicknames. Among them: “Oil Capital of the World,” “Buckle of the Bible Belt,” “Tulsey Town,” “T-Town,” and the “The Birthplace of Route 66.”

Currently, home to over 400,000 citizens, the town is rich with scores of restaurants, entertainment venues, shopping, and loads of tourist attractions. By the way, religion is a big deal here: Tulsa contains over 1,000 churches.

The only thing that keeps Tulsa from being a blend of both small-town atmosphere and big-city attractions is the fact that the city is spread out over a surprisingly large area. The upside is, it seldom feels at all crowded.

What people like about Tulsa, Oklahoma

  • Warm hospitality. There are many deeply-rooted natives, but newcomers are warmly received.
  • Both Native American and cowboy history.
  • The median home price is well below the national average, which is reflected in rental fees and the cost of senior housing.
  • Oklahoma state and local taxes are 1% lower than the national average. Does not tax Social Security. There is no estate or inheritance tax, and property taxes are among the lowest in the country. There’s also a $10,000 deduction for income such as a 401(k) or a pension.
  • Though mass transit is lacking (see below), it’s easy for folks who want to visit. Among the options available are the Tulsa International Airport, just north of the city proper; a Greyhound bus station downtown; Jefferson Lines, an intercity bus system; and a recently installed rail service connecting Tulsa and Oklahoma City.
  • As dining out goes, Tulsa is known for its array of restaurants including great Mexican food. If you’re gluten intolerant, there are any number of choices available. And dining out with your dog? Tulsa is a very dog-friendly place.
  • Though Oklahoma isn’t well known for eating healthy, Tulsa has several stores that focus on health-conscious foods.
  • Between Whole Foods and farmers markets, you’ll never want for fresh, nutritious ingredients.
  • For those looking for an outdoor experience, there are more than 130 parks scattered around the Tulsa area. Overall, there are 50+ miles of trails for bikers and hikers, at least some of which put you in sight of the beautiful Arkansas River. The Osage Hills and Ozark Mountains, both abundant in flora and fauna, will captivate anyone who loves nature.
  • Tulsa claims more than 20 golf courses, and the weather to golf all year-round.
  • Sports fans can follow Tulsa’s exciting mix of major and minor league teams in baseball, football, hockey, and soccer. (A plus to minor league sports, however good the teams, is the decreased ticket price.) Drag racing and horse shows are also big here.
  • Sightseers and natives alike enjoy the array of live music outlets, galleries, museums, and theater. Those interested in architecture will appreciate the Deco District replete with Art Deco architecture designed by Frank Lloyd Wright among other well-known architects.
  • Perhaps chief among the must-sees is Tulsa's Philbrook Museum of Art. Set among the 72 rooms of a magnificent Italian Renaissance mansion and its gorgeously landscaped grounds, the highly diverse collection features, among other things, Native American, African, Renaissance, and Baroque art. The music room and elaborate gardens may be nearly as impressive as the artwork itself.
  • For those wanting to continue their education in a traditional classroom, there’s The University of Tulsa and Oral Roberts University.

Other considerations for Tulsa

  • Sales tax: Although Oklahoma taxes are relatively low overall, the state has the sixth highest state and local sales taxes in the country.
  • There is a doctor shortage. On 10/6/2016, a local OKC TV station reported the shortage was “severe,” and that Oklahoma ranked 48 th with only two other states in worse shape. Whether it’s too few doctors or, as some argue, an inefficiently run national healthcare system, getting a suitable doctor or specialist, and getting a timely appointment, can be difficult.
  • Depending on the agreement your facility has with local doctors or hospitals, this may not be an issue.
  • Being in the NE part of the state, Tulsa isn’t located in “Tornado Alley,” but tornadoes will occasionally occur. Summer is often marked by powerful thunderstorms, while ice storms are expected during winter months.
  • While there are four distinct seasons, January lows of about 28 degrees F, with one of those ice storms thrown in, may be unpleasant. Summers can be hot, with the highs in July and August, the hottest months, ranging around 94 degrees.
  • Although the city government is investing in improving Tulsa’s crime statistics and has met with some success, the city’s crime rates for both violent and property crimes remains above the national average. Gang violence continues to be a problem.
  • Public transportation is generally found to be inadequate for such a widespread town. If you don’t either have a car or other reliable transportation at hand, getting around will be an issue.
  • If you like a diverse population, Tulsa may disappoint.

Best Assisted Living Tulsa, Oklahoma – Who makes the list?

A look at the best assisted living in Tulsa, Oklahoma.

Aberdeen Heights | Tulsa, OK 74136

Aberdeen Heights provides Assisted Living.

Caring– 15 Reviews, Average Rating 4.1
SeniorAdvisor– 12 Reviews, Average Rating 4.5
SeniorHomes– 2 Reviews, Average Rating 5
GoldenReviews– No Reviews

What they liked: [facility] is beautiful, seemed a really nice home rather than an institution, very clean, clean and cozy HOME, well kept, beautiful community, great atmosphere, newer, really great place for the money, decorated very nicely with expensive-looking furniture, staff doing a good job, [staff] seemed nice and professional, friendly atmosphere, very good attention to the medical aspects, staff to resident ratio appeared to be very good, It isn't very elegant but it is nice [&] comfortable [&] very clean [&] cheery and the people are friendly, staff very helpful, friendly qualified staff, [Staff] had endless patience with our questions, did everything they could to make the transition as easy as possible, [Staff} responsive and good communication, staff is very caring and responsive to questions from family, [Staff] really listened to my concerns and suggestions [for loved one], nurses work hand in hand with family and staff to communicate issues, lady giving us the tour was very knowledgeable and friendly, price is reasonable, most of the staff has been there for years and years, staff seemed very attentive, When [loved one] died all the staff was supportive and helpful, My 92 year old grandmother was admitted not walking or able to care for herself [and was] discharged [after 3 weeks] walking and able to go home by herself…She got therapy 6 days a week, excellent and personalized Memory Care unit, Administrative staff…is incredibly supportive, Everyone was very kind, dining facilities are really nice and include a huge room with very nice dining tables for private parties, they assign you a table and four of us eat together, The dining is very good, food was excellent, dining room was nice [&] roomy and easy to get to, food is good, food is delicious, loved their coffee, food is awesome, food is very good, apartments are larger than the other places we looked, rooms were very nice, one-bedroom apartment that's a pretty good size, The rooms are sufficient, really liked the size of the room, monthly calendar of various activities, Activities are appropriately organized to stimulate residents at various levels, social activities seem sufficient, have activities fairly often, bingo, dominoes, all the standard good amenities like a movie theater and exercise area, big activities room, large beauty shop, a chapel, They take them on trips, a community kitchen where you can cook dinner if your family comes over [with] everything you would need to be able to cook a meal, Happy hours with musicians are most enjoyable, card playing, Elvis impersonators, painting

What they didn’t like: in a pretty busy part of town, [facility looked] pretty dated, [tour guide great] but we didn’t have the friendliness from the other staff members, didn’t have a kitchen [in apt], if you were on the first floor you would have to go to the second floor to go and eat, [re activities] a little more variety would be nice

Bellarose | Tulsa, OK 74134

Bellarose provides Independent Living, Assisted Living, and Memory Care.

Caring– 9 Reviews, Average Rating 4.6
SeniorAdvisor– 6 Reviews, Average Rating 4.5
SeniorHomes– No Reviews
GoldenReviews– No Reviews

What they liked: It's one year old, beautiful, gorgeous building, larger community, very well designed, brand new, facility was excellent, looks like a luxury cruise, very plush, modern, very comfortable, décor is wonderful, landscaping very lovely, Great location, price is competitive, one of the less expensive facilities, [like] a five-star resort or hotel, residents were all very friendly, resident to staff ratio was very low, manager was very knowledgeable and very engaged with the residents, friendly people, [staff] do an excellent job and they're helpful, they're very helpful, staff member…was friendly and knowledgeable, helpful, accommodating, quality care, resident doctor who sees residents by appointment weekly and helps monitor their meds, staff did an excellent job showing us around, most of the staff is caring, rooms are really good with a good layout, dining area is really very nice [&] spacious and clean, a couple different dining rooms, like a gourmet restaurant, [Kitchen staff] give them options…and the residents just pick what's good to them [which] was…a good idea for people with dementia, a lot of [food] options, The food was just wonderful looking, food is good, Everything so far has been a five from the people to the food and atmosphere, food is pretty good, They supply meals, dining room even in the assisted living section was quite luxurious [with] spiral staircase and chandeliers in the independent section, spacious rooms, a full kitchen in the rooms, apartment in the main building [with] full kitchen [&] full bath [&] large closet [&] large living area and a good-sized bedroom with a personal patio, several things going on each day, bingo, watches horse races, They do exercise every day, an exercise room, a heated pool, classes for seniors, cards, a nice beauty salon, a movie theater, a happy hour, field trips, shopping, special events

What they didn’t like: understaffed [affecting] attention to the patient in their room…and affects service at mealtimes, Activities are less than desired so if you are active you better be ready to do it yourself or just settle on playing cards and happy hour, felt it was a bit overpriced, my only issue is there are some problems in my apartment they have not gotten round to fixing, [resident] might be overwhelmed by size [of facility]

Brookdale Tulsa Midtown [Formerly Emeritus at Tulsa] | Tulsa, OK 74105

Brookdale Tulsa Midtown provides Independent Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care Retirement Communities, and Health Care Services.

Caring– 17 Reviews, Average Rating 4
SeniorAdvisor– 33 Reviews, Average Rating 4
SeniorHomes– 4 Reviews, Average Rating 3.5
GoldenReviews– No Reviews

What they liked: The cleanliness, nice facility, used to be a Hilton, Very grand as you come up the drive, hotel feel, grounds are very pretty, safe place, very positive atmosphere, good value, three-story versus the typical single-story long hallway that looks like a nursing home, facility is a large open area, It's large [&] very well done, very homey, sits in a nice area, people seemed to be quite content there, facility was clean and all the residents clean as well, once [loved one] made the move to this community she improved very much, staff assists us very well, the care is excellent, the care is the best part of it, many of the staff have been there for years, staff keeps the residents stimulated mentally and it is done in a way that works for dementia patients, residents I saw seemed more active [than in other facilities], staff was very nice and very helpful…with the move-in, people there looked happy, saw people interacting with each other, rooms and staff were really nice, [Tour guide] on time and terrific, If you were standing around they would ask if you needed assistance, [Staff member] knew residents by name, the way the staff care about the residents, [Staff] communicate with each other and they communicate with [family], staff were great and very caring, [transition from assisted to memory care] worked great without confusion, [Loved one] is blind but staff encouraged and assisted with activities he could participate with, The [touring] and signing of the contract is a very efficient process [making for] a really smooth transition, the director…was very informative, [Facility] offered…three times a week to take [residents] places like…to the doctor or [wherever], Service is just excellent, [Staff] assisting the residents in dressing [&] taking showers [&] cleaning the rooms [&] doing the laundry [&] giving them medicines and getting them ready for bed, memory [care residents]…have their own separate little dining room enclosed so the patients can't wander off, The dining was really nice, food is…OK, Menu is good, food is very good and they offer a variety of choices, food is well-balanced, a good chef, In addition to the main dining room there is what is called a country kitchen…residents can go there in the morning if they don't want to get dressed and go to the main dining room, three different sizes of [private] rooms…a studio [or] a one-bedroom with a kitchen area [or] a little bit bigger version of the same thing, rooms were good-sized, colors used were all neutral and things were easy to clean, apartments were okay, The room…is average, [Resident’s] room is kept clean and the building well maintained, a wide range of activities, Bingo, a library, an activity room, a crafts room, a physical therapy room, a workout room, a nice walking trail, residents were very involved in arts [&] crafts and different things such as community outings

What they didn’t like: rooms were small, looked like a nursing home, Alzheimer's unit…smelled, facility wasn’t quite as well designed, [Sales staff] very disorganized, rooms were a little on the small side, it's two stories…and I think they only had one elevator, could use a little help with the food, don’t feel they watch [residents] closely enough…our loved one [in memory care] has had more than one bad fall, [Staff] said that they're not coming up the stairs to [resident’s] room to bring him his meals, [Facility] had a very busy atmosphere and didn’t seem like it was very personable

Brookdale Tulsa South [Formerly Sterling House] | Tulsa, OK 74133

Brookdale Tulsa South provides Independent Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care Retirement Communities, and Health Care Services.

Caring– 11 Reviews, Average Rating 3.5
SeniorAdvisor– 18 Reviews, Average Rating 4
SeniorHomes– 4 Reviews, Average Rating 4.34
GoldenReviews– No Reviews

What they liked: a fine [&] much smaller place, wonderful atmosphere, clean [&] cozy and you would feel very at home, grounds are beautiful, very clean and well kept, the layout, a very nice area, price is very reasonable, very welcoming and a smaller community, good blend of people [who] they accept, plenty of parking, a center courtyard where [residents] can go and smoke, [visiting hours] twenty-four hours a day, happy with the overall security, Everyone made the transition as easy as possible, [Staff] really helped alleviate the stress, staff are nothing but respectful and wonderful to residents, staff is always so friendly [&] kind and genuine, professional, staff seemed very upbeat and very helpful [whether] on the phone or in person, a nurse on staff 7 days a week, staff…checked on them throughout the night, [staff] are good at what they do, really go out of their way to make sure residents are comfortable, Administration was very friendly and helpful, Their care is not fake or phony, very friendly and easy to work with, know [resident] is safe and in good hands, [Resident] fell and hurt his hip [b]ut he was well taken care of, the staff…was very knowledgeable, [staff all] positive and upbeat, [staff] friendly and caring, dining room looked very organized and very clean, 3 meals a day, menu is very good and excellent variety, food is okay, food was decent to good, liked the safety features for the older residents, rooms seemed spacious and I did like the safety cord, a studio, one-bedroom with a living room, their smallest room is really nice with a big walk-in closet and a nice-sized bathroom, Bingo, arts and crafts, outings from time to time, go to malls, like knowing [loved one] is helping and participating in activities, beauty salon onsite

What they didn’t like: more like a nursing home facility, rooms…were smaller, that certain smell, would love for there to be parking a lot closer to the facility, in Oklahoma we experience inclement weather and [Sterling] did not have any backup generator…[Sterling] had to physically move the residents to different facilities or hotels, a lot of the staff members are not friendly, I explained the needs of my father-in-law but [Brookdale] has not fulfilled them, place had a bad smell, the weekends may [need] a little [more] staff, would like services to be rendered first and to pay only for the services actually received, wasn't much light [in apt.], understaffed

Country Club of Woodland Hills | Tulsa, OK 74133

Country Club of Woodland Hills provides Cottages, Independent Living, and Respite Care.

Caring– 12 Reviews, Average Rating 4.2
SeniorAdvisor– 6 Reviews, Average Rating 4.5
SeniorHomes– 1 Review, Average Rating 5
GoldenReviews– No Reviews

What they liked: a really nice setting, It was older but it was bigger, pet friendly, very clean, It is in a neighborhood [&] not on a busy street, very well maintained, Country Club is one of a kind, feel safe and secure, In case of tornado they have a safe room, It's [the] whole ball of wax — all the meals [&] everything is furnished and big apartments, a lovely safe home for your loved ones, Transportation provided for dr. appts and trips to local stores etc., gorgeous flowers surrounding their facilities, flowers all year round, a courtyard and a swimming pool, [residents] plant their kind of flowers, a newcomer’s lunch to meet people in the community and to find out more about the activities, rooms have a lot of light, sanitation is good, [Loved one has] been there for 13 years now and she has never complained of anything, the [residents] make their menu [&] order what they like, The staff had been there a long time with not a lot of turnover, doesn’t seem to have much turnover of the staff, staff here is amazing and cares about each and every resident, staff here go above and beyond, staff informative, They are more friendly, [Staff] were welcoming to [resident’s] friends, [Staff] know who you are [&] they call you by name, Maintenance even comes out to help [resident] with his remote control, [staff] seemed to be open with pleasing you and getting whatever you need, so accommodating, has outside space and it is larger [than newer facilities], very nice dining room, The food is fresh, a salad bar that was nice and had fresh fruit, food is really good, The food is average, quite delicious, good food, wait staff in the eating area was absolutely great, The activity rooms were larger, staff is great, apartment is clean [&] spacious and nice, rooms are much bigger than most of the assisted living areas, a lot of activities, cottages are spacious and perfect in size for your first “downsize,” a shuttle thing and they would take you from the cottages to the main area for eating and stuff like that, full kitchens in each apartment, a 1-car garage, [apt. has] a little porch [resident] can…sit on, a big backyard and a little patio, rooms were pretty spacious, outdoor swimming pool and grills, activity director is a sweetheart, a wonderful musician comes in and they have parties like social hour every Friday, writing club, music concerts, Scrabble, going out to different stores and restaurants, Bible studies, Bingo, book clubs, trips to the casino and museums, cards, dominos, movie night, a church service on Sunday, played pool, dominos, Guys Nite Out field trip, [he/she] mani-pedis, the little gym

What they didn’t like: over time (we lived there more than three years) the services and food declined, food is fresh but there's not enough variety, dining rooms were small, Alcohol is served at this facility weekly [&] “the contact” said some residents had problems with overindulgence…possible drug interaction

Green Tree Assisted Living & Memory Care | Sand Springs, OK 74063

Green Tree Assisted Living & Memory Care provides Independent Living, Assisted Living, Personal Care, Memory Care, and Respite Care.

Caring– 8 Reviews, Average Rating 4.4
SeniorAdvisor– 8 Reviews, Average Rating 4
SeniorHomes– No Reviews
GoldenReviews– No Reviews

What they liked: beautiful facility with a beautiful view of the hills, homey, very clean, well lit, kind of small, family oriented community, interior is really elegantly designed, relatively new facility, a nice location, very well worth the money, staff is very friendly, it's a real positive place, Green Tree is fabulous, adjacent meadows were quiet and peaceful providing a park-like atmosphere, nearby Coyote Trail Hills provide a nice walking path, [views of] beautiful wooded hills through many of the windows, Everybody always friendly and warm, [the staff] know who you are and have been very attentive, Communication [between staff and family] is excellent, [Staff] are extremely helpful, Staff is excellent and giving good care, They monitor their medication, we have seen a huge change for the positive since mom moved in, amazing staff!!, have had no negative contact with staff, facilities and food are A+, observe[d] [staff] interacting with residents and the residents seemed to love them, It's been extremely positive on [facility’s] end, Every single one of the staff has been so helpful with this difficult transition, The nurse [called me to say] that she likes to do a meeting with all of her residents families…every few months, dining rooms were very pretty and the food presented well, food is great, ability to meet a vegetarian diet, wonderful menu with good food, They provide three meals per day, residents…may order room service to their apartments, plenty of food to choose from off of the cafe menu, food is okay, physical activities like morning stretches, social events almost on a daily basis, movie nights, music sometimes coming in, really nice rooms, rooms are clean and comfortable, apts have a kitchenette [&] a bedroom and a living area, regular outings for shopping [&] entertainment and cultural events

What they didn’t like: weekend staff is not terrific, rooms were very tiny, big turnover of staff, staff has a high turnover rate, My mom did not receive her blood pressure pill for several days recently [&] They also gave her another patient's anti-anxiety pill, [no] pool [or] hot tub, gave a deposit…and then were told they gave the room to someone else and had no more openings, The only minor issue…the cleaning staff is not as thorough as they could be, one concern when there was a fall and [staff] didn’t make any report or even call [family member]

Oklahoma Methodist Manor | Tulsa, OK 74135

Oklahoma Methodist Manor provides Assisted Living, Memory Care, Short Stay Rehabilitation, and Long-term Care.

Caring– 14 Reviews, Average Rating 4.8
SeniorAdvisor– No Reviews
SeniorHomes– No Reviews
GoldenReviews– No Reviews

What they liked: facility was really nice [&] new [&] clean and a fresh place, clean, the location, location was near a shopping area, the condition of the building, a yard, rooms were really nice, felt luxurious, very secure, there's a guard and a gate, facilities are locked, seemed to be a comfortable place to be, a physical therapy room, physical therapy stood out to me, staff was very helpful, very attentive, quick and responsive care, staff always addressed my grandfather by Mr. and his last name [&]…were very polite to him and treated him like family, some of the staff began to learn [resident’s] interests and have friendly conversations with him, [Staff] have been most helpful [&] caring and they kept us very informed, friendly, [Staff] extremely kind even at the time of [resident’s] death, the continuous care, staff was excellent, [Staff] went out of their way to try to get [resident] involved in things and to care for her needs, couldn’t ask for a better staff, various buildings and apartments of various sizes that were gorgeous, a wide food selection every day for every meal, served excellent [&] well-prepared and well-served food of great variety, had more than one dining area, they gave you a choice of what you wanted to eat, dining area was clean and it was OK, view from their windows was nice, the [private] rooms were huge, cottages — little individual units that were basically 350 sq. ft., The rooms were the nicest for the best price and came in a variety of different sizes complete with a kitchen [&] study [&] living room and bedroom, high-end apartments…lovely with balconies, independent living bungalows and apartments, assisted living facilities, places for Alzheimer's dementia patients on the same campus, a heated indoor pool for water aerobics, activity schedule was quite full, They go out for ice cream or pizza, speakers coming in, music shows, lots of movies, parties, king and queen events, celebrated all the holidays, a gym

What they didn’t like: wonderful but…way too expensive, [resident’s] room was small, [resident] became confused as to why she was not allowed to go outside and why the doors would not open for her…No one came over to help explain the situation to her, better if the grounds had been more open to the patients

Saint Simeon’s Senior Community | Tulsa, OK 74106

Saint Simeon’s Senior Community provides Assisted Living, Parkinson’s Care, Healthcare, Skilled Nursing, Memory Center, Cottage Living, and a Wellness Center.

Caring– 7 Reviews, Average Rating 3.7
SeniorAdvisor– 8 Reviews, Average Rating 4.5
SeniorHomes– No Reviews
GoldenReviews– No Reviews

What they liked: clean and bright, what a warm and inviting place, such a beautiful and well-staffed nursing facility, resident canine, open architecture and massive windows, campus is surrounded by lush [&] well maintained gardens with gorgeous peacocks, trees large and shady, grounds are so accessible all year round, facilities…very beautiful on the inside, staff [are] some of the most helpful and attentive people, patient [&] kind and highly qualified staff, care is excellent, [If resident needs something, staff] will call [family member], well-cared-for place, attention to details, great people [&] food and apartments, enjoy walks to look/listen to song birds [&] peacocks [&] turtles [&] fish, loving care gives great peace of mind, best care possible, [Resident] loves living there, Staff all address my dad by name and are quick to offer assistance and kind words, comforting, compassionate care, a bit of Americana, [Residents] can choose to have quiet times or to participate in numerous activities including field trips [or] classes [or] physical fitness and more, gives me the peace of mind that my dad is being well cared for [&] kept active and safe, As my dad moves from an independent living arrangement to a place in the memory center I [feel] confident the staff…will continue to keep him active and safe, food is really good – even gourmet, their chefs fix holiday meals for [residents and their families], private [dining] rooms, meals and dining choices are delicious, courtyard area, a playground area [for] grandkids and great-grandkids, liked…that on their televisions they were actually showing old TV shows that the residents could relate to rather than the contemporary ones, a large gym, bistro, large saltwater swimming pool, outings and activities are varied and exciting, entertainment

What they didn’t like: offensive odor from the hallway, [one resident’s] food was always cold, [staff] didn't return that night at all to check his vitals, Don’t give medicine as prescribed, Can’t talk with the physician

University Village Retirement Community | Tulsa, OK 74137

University Village Retirement Community provides Independent Living, Assisted Living, Long-term Care, and Skilled Nursing.

Caring– 28 Reviews, Average Rating 4
SeniorAdvisor– 16 Reviews, Average Rating 4
SeniorHomes– No Reviews
GoldenReviews– No Reviews

What they liked: a little bit classier and nicer, pets, big beautiful courtyard for pets to roam in, ultra clean, doesn't have that “nursing home smell,” very homey, reasonably priced, reasonably updated, VERY clean and didn't smell, well laid out, immaculate, near grocery shopping [&] gas station [&] bank [&] restaurants, lots of room where you could walk, park-like setting, grounds well lit at night, lots of…exercise techniques that help with memory loss, residents seemed happy, everyone mingles, lots of longtime employees, [Staff] very friendly, Everyone is…willing to make a new resident feel comfortable, peaceful facility…[providing] both privacy and many opportunities for social activities, Everything…top notch from therapy department to nursing to the food, home healthcare onsite, staff was friendly [&] helpful and informative, staff…cordial, housekeeping is so sweet and maintenance people are so nice, staff is super friendly and helpful, from the front desk to the nursing staff they were always simply a ring away, Very helpful during the intake process, staff was extremely cooperative in every facet of his treatment and the manager always available, Good communication and feedback regarding the patient, [For residents without vehicles] the University Village van [is available], a van that takes residents shopping and doctor's appointments, scheduled trips to the store, large gathering areas inside [for] playing games [&] enjoying each other's company, nursing facility attached with a covered walkway, nurse on duty on all days, full nursing care if needed, administrator of the department even…help[ed] carry some of [resident’s] things from the car, nursing staff would always make sure [loved one] was comfortable and had everything she needed, good to moderate nursing attention, credit this place with my mother's recovery and with her being able to live a mostly independent life again, on top of [resident’s] medication, nursing and medical staff excellent, nursing staff makes sure that [loved one] takes meds [&] coordinates with their doctor and the hospital and keeps me informed, Great peace of mind, physical therapy team is the warmest and caring people, Everyone from the dining staff to the LPN's were responsive…and…their actions are not the result of “it's just a job” but one of “a calling,” physical therapy group was excellent, food was good, the eating area looked OK, dining area…nice with great variety and great service, food selection very good and there is good variety, food is good, food is very good and very well served, meals are excellent, serving staff is super, Dining is excellent, only serve one meal a day but…their servings are large enough to take away for another meal, being able to choose which meal you eat, didn't require [resident] have three meals a day…actually two which gives people an option, apartments very spacious and complete, apartments were fine, duplex housing as well as one and 2-bedroom apartments, studios are huge, [cottages w/] front porch and little backyard area and some of them have little fenced areas for pets, screened in porch, cottages…were very nice [&] sunny and roomy, nice size windows, a big closet and the bathroom can fit a wheelchair, two different-sized 2-bedroom apartments [including] a very large apartment with a HUGE walk-in closet, Basic maintenance issues are quickly addressed, a lot of activities, variety of activities – art, music, movies, exercise classes, Veterans event, gardening, bingo, comedy review, computer/cell phone help, a computer room, a couple of post office boxes, games, crafts

What they didn’t like: place is old, rooms were small, much older building so it's more difficult to clean, overheard two of the staff talking about the food not being as sanitary and good in the memory care because the people didn’t know the difference, not much of a kitchen [in apt], [staff] did not seem to want me to interact with their clientele at all, long hall to dining room for many residents, larger community…[certain residents] might have a hard time getting to places, need to focus on aesthetics of the property, [residents] could be waiting in line ten minutes to place [food] order, meal program is limited, size of the main building would be daunting for those with limited mobility