Life Alert and ADT Medical Alert are industry leaders when it comes to medical alert systems. Both are well-known for their state of the art devices and the technology they use to maintain emergency connectivity. While Life Alert requires a 3-year contract, ADT Medical Alert tends to be more user-friendly offering month-to-month payment options and discounts for AARP members and ADT customers who already have the home security system installed in their home.
Life Alert vs ADT Medical Alert Differences
Life Alert and ADT Medical Alert are different in many areas, especially in terms of contracts, installation, and how the systems operate. Life Alert requires professional installation while ADT allows their subscribers to choose whether they want to install the system themselves or have a professional technician visit their home. Another important difference is in the range of their devices. ADT Medical Alert has a range of less than 600 feet. Life Alert, on the other hand, has a range of over 800 feet.
ADT Medical Alert vs Life Alert Similarities
Life Alert and ADT are comparable when it comes to the devices and features they offer. Both companies offer wearable devices that can be worn in the shower. Devices are also equipped with GPS tracking and rely on cellular service to send notifications and alerts to their call centers. Each company has emergency response times of approximately 20 seconds or less. Fall detection is an optional feature offered by both companies that can be added on to the different packages they offer for an additional fee.
Life Alert offers waterproof wristbands and pendants, 24/7 monitoring by a Five Diamond Certified call center, and a fall detection option that can be added to their existing packages. Home intrusion detection is also available and can be added to each package. Additional fees applied for each of the separate services they offer.
ADT offers at coverage both at home and away with waterproof pendants and wristbands. Fall detection is optional with the cheaper packages but is included as a standard feature in the On-the-Go package. ADT's basic package uses a landline for connectivity, while the more expensive packages are supported by cellular service.
Systems & Devices
Life Alert's packages include a base unit and your choice of a wristband or pendant. Wearables are waterproof and can be worn while you are in the shower. The base unit is capable of two-way communication and has a range of approximately 800 feet. Batteries have 72 hours of backup power. The system can use either a landline or cellular service for emergency connectivity.
ADT Medical Alert offers waterproof pendants and wristbands, a base unit, fall detection pendants, and temperature sensors. Each of their devices is covered by a lifetime warranty for general wear and tear. The warranty does not apply if the devices are lost or damaged. ADT's base unit is limited to 600 feet or less and devices only have 24 hours of backup power.
Costs & Contracts
Life Alert does not charge for their equipment but they do charge up to $200 for installing their system. The price depends on which package is chosen and whether or not fall detection or home intrusion detection is included. Monthly packages range in price from $50 to $90 per month. They do not offer discounts. A 3-year contract must be signed upfront to start their service.
ADT equipment is also free of charge. You will be charged for professional installation if that is what you choose. If you order your system online, you may qualify for a $2 a month discount. They also offer discounts to AARP members and ADT subscribers who already have a home security system. They offer month-to-month payment options without requiring a contract or service agreement. The Medical Alert Basic plan starts at $27.99 a month. The Medical Alert Plus plan costs $33.99 and the On-the-Go package starts at $37.99. If you want fall detection, it will cost you an additional $10 per month.
Emergency Response & Call Centers
The call center for Life Alert is Five Diamond Certified and offers response times of less than 20 seconds. Emergency personnel are dispatched to the subscriber's location as soon as an alert is received. Text or email notifications are also sent to the numbers provided by the subscriber.
ADT's call center responds to alerts within 20 seconds and will immediately dispatch emergency personnel to the subscriber's location. They will also notify the numbers on the subscriber's contact list using either texts or emails.
Life Alert is a good company for subscribers who want reliable devices and don't mind the 3-year contract.
ADT offers state of the art devices and a powerful reputation in both the home security and medical alert industries. It's a good choice for those who want a proven track record and reliable connectivity.