Setting Up And Testing My Medical Care Alert System
There isn’t an older adult-related product that I’m not excited to review. So, when I received the HOME & AWAY Ultra Mobile Medical Alert System, I ripped through the packaging and was pleased to find a very sleek two-Way voice pendant. And, it came with all the standard accessories; charging station, lanyard and belt-clip. As is my nature, I went through the instruction manual like it was a Dan Brown page-turner.
I read that in order to keep track of the location of the older adult, the device used the GPS function and AT&T 4G LTE wireless cellular service (separate from the user’s personal data connection). Once confident of my understanding of the product, I embarked on setting up the emergency response system. I started with placing the pendant on the charger that was connected to a wall outlet. The light on the pendant immediately started glowing red, meaning it was charging.
Note: I recommend activating your system at the location where it will be used so that Medical Care Alert can register it as the home-base.
It took a little longer than four hours to charge the first time around. Once the two-way voice pendant was charged, I began testing the device. This involved dialing a phone number and following the prompts. Then, once the 15-minute test mode was on, I pressed the device’s help button. The device emitted a beep, and that’s when I knew it was in testing mode. I made test calls around the house, and each of them was answered quickly by an agent at the monitoring center.
To test the pendant’s waterproofing, I brought it to my lawn and turned on the sprinklers. Still, my calls went off without a hitch. To check on the efficiency of its range, I even took the pendant with me to the local theater. Again, I noticed that whenever the cellular range was good, the device delivered crisp, clear audio.