The Senior List is compensated when you click on the provider links listed on this page. This compensation does not impact our ratings or reviews. Click here to learn more about our editorial review process and click here to learn more about how we are compensated.
Xfinity, owned by Comcast, is widely acknowledged for its fast and reliable internet service, and while the provider doesn't offer a specific internet plan for seniors, they do have plans that start at $9.95 per month for qualifying individuals.
In this review of Xfinity internet for seniors, we'll take a closer look at their plans, how they performed for us, and how the provider compares to competitors.
Xfinity offers a wide variety of internet plans, ranging between $19.99 and $299.95 per month. For low-income individuals, the company also has an Essentials plan for only $9.95 per month, available to those enrolled in state or federal assistance programs.
At checkout, you may also choose to rent an Xfinity Gateway, the company’s modem and router combo. Alternatively, you could simply connect to the new Internet plan with compatible third-party Wi-Fi equipment. Once subscribed, you will receive a Getting Started Kit with detailed instructions, devices, and connection wiring. By referring to the literature in this package, you may easily set up the equipment and activate your Internet service. For those of us unsure of our setup skills, Xfinity also offers installation for a one-time fee.
The Internet Essentials Plan, priced at just $9.95 a month, was launched to democratize Internet service. For older adults who would love to have a simple, no-frills internet plan, Xfinity’s Internet Essentials package is ideal. Apart from the great value of this plan, here are several highlights to consider:
No activation or equipment rental fees
No credit check
In-home Wi-Fi included
No long-term contract (cancel anytime without any termination charges)
Access to nationwide Xfinity WiFi Hotspots
That said, to qualify for the package, you have to:
Receive either state or federal assistance specific to your geographic location, such as SSI or Veteran’s benefits
Not have subscribed to the service within the last 90 days
Not have an outstanding debt with Xfinity that is less than a year old (but you could still qualify for the plan even if your current Xfinity debt is more than one year old)
Another notable aspect of the Internet Essentials plan is that it comes with free Internet training and computer classes. While you can attempt to look up tutorials online, there is a chance the information can be outdated or too complicated, or just not be designed in a manner tailored to the older set.
Older adults are often vulnerable to internet scams, leading to huge losses of goods and property. That’s why these free training sessions are so important. They give older adults quick and easy access to the basics of the Internet, online safety, and security so that they may surf the web worry-free.
Note: With the Essentials Plan, you may purchase a refurbished, internet-enabled laptop or desktop computer for just $149.99 plus tax. These devices also come with Norton Security Suite, Microsoft Office, and a 90-day warranty.
Xfinity’s Premium Internet Plans
Did you know that 24 percent of older adults order groceries or food online? They are also increasingly paying bills and shopping online. In recent years, an Internet connection has become a necessity for Americans in this age group. With their budget-friendly deals, Xfinity gives anyone access to a robust Internet connection. Let’s take a closer look at the features of each plan.
Xfinity Internet Plans and Features
Choice Double Play
Performance Select Internet + Xfinity Home Security
X1 Saver Pro+ Triple Play
Prepaid Internet Starter Kit
Up to 25 Mbps
Up to 100 Mbps
Up to 300 Mbps
Up to 100 Mbps
Up to 300 Mbps
Up to 20 Mbps
10+ cable channels
24/7 home monitoring service
140+ channels + Landline service
Light browsing for 1-2 devices
Light streaming and watching TV
Heavy streaming and video calls
Light streaming and smart management of a security system
HD streaming on multiple devices
Light surfing, shopping etc
$19.99 a month (with one-year agreement)
$39.99 a month (with a one-year contract)
$64.99 a month (with a one-year contract)
$74.99 a month (with a two-year agreement)
$94.99 a month (with one-year agreement)
$45 for 30 days of Internet + $35 one-time modem purchase
Most Xfinity packages have a data cap of 1.2TB of data every month, beyond which $10 is charged per 50 GB for data overages. Luckily, since 1TB is equivalent to about 500 hours of HD video streaming, your data usage wouldn't exceed the base amount for the typical two-member household.
To get the best package for your needs, I’d recommend you speak with an Xfinity representative (over the phone, online, or at their stores) to discuss your day-to-day Internet consumption patterns and the devices you’d like to connect to. Based on this information, they can help you determine what bundle offer would be best for you.
No matter which Internet package or bundle you choose, it’s always a good idea to ask for discounts, specials and the like. There could be a discounted rate you qualify for that isn’t currently advertised. The only way to find out is to ask. Remember that Xfinity Internet is available across 39 states and that packages and speeds vary in each location.
Xfinity Internet Equipment
You could rent Internet equipment from Xfinity for better security and smart home features along with the broadband connection. Listed below are two of Xfinity’s rental devices;
Pay $14 per month for this Internet modem and WiFi router combo. With Xfinity’s Gateway, you get proactive device upgrades, 24/7 tech support, and extra features via the free Xfinity app. Its built-in Advanced Security also protects all devices connected to your home WiFi network by blocking and then alerting you of cyber threats.
Alternatively, you may choose to rent Xfinity Complete at checkout. This rental equipment package will ensure that you receive unlimited data, so there is no need to worry about data limits or overcharges. The company even throws in a free XiFi Pod with this bundle, for an extended range of in-home coverage.
Eliminate coverage dead spots and extend the WiFi offered by xFi Gateway with xFi pods, sold for $119 a pop. Thanks to its powerful mesh WiFi network, these extenders are perfect for 1-2 story homes with 3-4 bedrooms. For bigger houses, you may choose to purchase two or more such devices.
Note: Xfinity offers a 30-day money-back cancellation policy for all products except Xfinity Prepaid Internet service and Xfinity Gateway. Users just need to alert Xfinity customer care about the cancellation and return equipment (if any) to avoid facing any early termination fees.
51% of older adults have high-speed internet at home, and this number is only growing. Hence, it's a little surprising that Xfinity doesn’t have any plans specially tailored to older adults. What it does offer, though, is the Internet Essentials plan for low-income users at an affordable $9.95 per month. Comparable is the AT&T Access program that costs just $10 per month.
Xfinity’s cost-effective cable TV and internet bundles are also great for older folks who love to catch up on the latest cable TV shows without paying for a separate TV package. What’s more, older adults who live independently offer attractive internet packages featuring home security monitoring services.
If you can’t narrow down on the bundle or plan best-suited to your needs, then I would recommend that you choose Xfinity’s 12 to 24 month contracts that are further discounted. Still, it's important to remember that the brand tends to hike up the prices once the promotional period ends, so be sure to consider this price hike when you budget for your broadband connection.
Xfinity internet plans cost anywhere from $25 for a basic plan to $300 per month for their fastest internet speeds. Xfinity also participates in the Lifeline program that discounts internet service for low-income individuals.
You may drop off the equipment at select Xfinity service centers, Xfinity stores, UPS stores, or even schedule a home pick up. Refer to the Xfinity Return Equipment Card that comes with your Xfinity Internet Getting Started Kit for more details on how to return the equipment.
You may either rent out the Xfinity Gateway or use any other compatible modem and router that you prefer. We recommend going with the Gateway, however, for its additional security features.
Amie has been writing about senior care products and services for the last decade. She is particularly passionate about new technologies that help improve the quality of life for seniors and their families. Seeing her parents and grandparents age made Amie ask herself, “Would this be good enough for my loved ones?” In her spare time, Amie enjoys outdoor adventures and spontaneous road trips. Learn more about Amie here