Comcast Senior Internet

Even though some senior citizens can struggle to understand how to properly use the internet and things like social media, that doesn’t mean they shouldn’t enjoy a reliable online connection. What’s more is that connection shouldn’t have to cost senior citizens a penny more than necessary, no matter if they’re on a fixed income or still work part-time here and there. Comcast offers internet packages that could be the perfect fit for the elderly.

Internet Essentials

For senior citizens who would love to have a simple, no-frills internet plan, Comcast’s Internet Essentials package could be ideal. There are several highlights to consider with this particular plan:

  • No installation fee
  • No credit check
  • In-home Wi-Fi included
  • No term contract

Currently, the Internet Essentials plan is offered on a trial basis in select states. What’s more is that you have to qualify for the package:

  • You have to be at least 62 years of age.
  • You have to live in one of the current areas of eligibility.
  • You have to receive either state or federal assistance specific to your geographic location.
  • You have to live in an area covered by Comcast, but you cannot have subscribed to the service within the last 90 days.
  • You must not have an outstanding debt with Comcast that is less than a year old (but you could still qualify for the plan even if your current Comcast debt is more than a year old).

One notable aspect of the Internet Essentials plan is that it comes with free internet training and computer classes. This is great because senior citizens have quick and easy access to training on how to navigate the internet in a way that’s safe. While they can attempt to look up tutorials online, there is a chance the information can be outdated or too much for them to understand, or not be designed in a way that specifically targets the unique needs of the elderly. Comcast’s free classes can give senior citizens (and their loved ones) peace of mind.

What’s Included?

What can senior citizens expect with Comcast’s Internet Essentials plan? First, the package costs $40 a month. Again, there is no term contract to worry about, meaning you can cancel the plan if you change your mind without incurring an early termination fee. On a related note, Comcast offers a 30-day money-back guarantee. You’ll have download speeds of up to 60 Mbps, and you can connect up to five devices at a time.

It’s good to point out that while you can connect up to five devices, you have to think about how much internet you use on those five devices at one time. If you do a lot of file sharing, gaming or something as equally intense, you may experience some slowdown on your connection. That said, Comcast does offer faster speeds. Of course, those faster speeds come at a higher price. The Internet Essentials plan is designed for, you guessed it, just the essentials. Speak with a Comcast representative to discuss your day-to-day internet usage and the devices you’d like to connect to determine which speed would be best for you.


Even if you feel you can easily afford the Internet Essentials plan, there’s nothing wrong with saving even more money. Look into bundling Comcast internet with Comcast cable. Below is a helpful comparison table so you can easily and quickly see which bundle package and features are best for you and your needs:

Choice Double PlayStandard Double PlayStandard Triple PlaySelect Triple PlaySignature Triple Play
Download speedUp to 100 MbpsUp to 100 MbpsUp to 100 MbpsUp to 150 MbpsUp to 400 Mbps
Number of cable channels10+125+125+210+219+ (includes Netflix, Starz and Showtime)
Extra featuresNoneNonePhone service with unlimited calling across the nation


Phone service with unlimited calling across the nation


Phone service with unlimited calling across the nation


Cost$50 a month$70 a month (with two-year service agreement)$80 a month (with two-year agreement)$100 a month (with two-year agreement)$120 a month (with two-year agreement)

If you like, you can also look into adding Comcast’s home security service to your package. Your geographic location determines your services, so it’s best to reach out to a representative to see what specific security features you can enjoy as well as how much you can expect to pay.

No matter which internet package or bundle you choose, it’s always a good idea to ask about discounts, specials and the like. There could be a discounted rate you qualify for that isn’t currently advertised. The only way to find out either way is to ask.

Get a Desktop or Laptop Computer

What’s the use of having the opportunity to learn about online safety and making the most of the internet if you don’t have a laptop or desktop computer to learn on? Thankfully, Comcast offers senior citizens refurbished desktop and laptop computers for $150. What’s especially great about this is that the devices come with Norton Security Suite, Microsoft Office and a 90-day warranty.

Available computer models come in 14-inch and 12-inch laptops and a 17-inch desktop computer. Computer specifications, including processor type and memory, vary, and only the 12-inch laptop comes with a webcam installed out of the box. A DVD drive is available for the desktop computer and the 14-inch laptop model. Both laptop models are Wi-Fi ready, but the desktop computer is not.

Learning Center

What can you expect from Comcast’s learning center? Online security is vital for senior citizens, mainly because many aren’t aware of the online dangers or the damage they can easily do, something Comcast aims to change. Seniors can also learn about personal finances, which is especially essential for those on a fixed or limited income. Additional topics include academics, parenting, learning how to code, avoiding scams and tips for getting the most out of your computer.

The Senior List is here to help in any way we can. If you’d like more information about internet packages for seniors, or if you even need assistance with exploring your options for Medigap plans, don’t hesitate to contact one of our knowledgeable representatives.

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