Bay Alarm Medical Alert System Review

Bay Alarm Medical Pros and Cons

Bay Alarm Video Review

If you want to see my Bay Alarm medical alert system up close and personal, watch my video review below. I’ll tell you exactly how Bay Alarm works, how much it costs, and what else it offers.

Bay Alarm Medical Systems Overview

I tested Bay Alarm’s mobile system, but the company offers several systems and bundles. Here is an overview of each:

• In-Home: Bay Alarm’s standard system works like most in-home medical alerts, using a base station and help buttons. It has a 1,000-foot range, and it can be used with either a landline or cellular connection — but the cellular version costs a bit more. You can also add extra help buttons that can be mounted on your wall.
• GPS Help Button: This mobile medical alert functions similarly to the in-home system, but its rechargeable battery allows you to take it just about anywhere. The system includes a built-in GPS that your loved ones and monitoring agents can use to keep track of your location.
• SOS Smartwatch: The newest addition to Bay Alarm’s lineup is its mobile smartwatch — perfect for users who want a discreet medical alert. The smartwatch features the same location tracking and monitoring features as the GPS Help Button, but it cannot be paired with fall detection.

If you’re looking for protection both in and out of your home, you may want to consider one of Bay Alarm’s three bundled systems: the In-Home + GPS package, In-Home + Smartwatch package, and In-Home + In-Car. These bundles combine an in-home cellular system with one of their mobile units. In addition to providing protection both in and out of the home, these bundles cost less than purchasing each system separately.

Using My Bay Alarm System

After my Bay Alarm GPS Help Button arrived in the mail, I opened the package and found the following:

• 1 GPS help button
• 1 charging cradle
• 1 instruction manual
• 1 fall-detection pendant

Installation

To install my Bay Alarm mobile system, I simply had to plug in the charging cradle, place my help button on it, and wait until the device was charged. I then pressed the help button to place my first emergency call, and I was connected with a monitoring agent who confirmed that my system was ready to use.

Bay Alarm Performance

To test my GPS Help Button, I placed many emergency calls from around my house. Each time I pressed my help button, I received a prompt response from one of Bay Alarm’s monitoring agents. I was very pleased with the volume of my device’s speakerphone; I was able to hear and communicate with the monitoring agents loudly and clearly.

Since the GPS Help Button can be taken on the go, I took it for a walk around town. No matter where I went, the device was able to make calls using its cellular connection. I was also able to use Bay Alarm’s smartphone app to check my device’s location. Each time I placed a call, my location was marked on the app. I could see this feature coming in handy for loved ones who live nearby.

Finally, I tested my Bay Alarm fall detection pendant. It accurately detected each of my simulated falls and automatically called the monitoring center. The device placed some calls by mistake (when I dropped the device, for example), but the false alarms were easily defused by letting the monitoring agent know I was all right and didn’t need assistance.

I was very impressed with how the GPS Help Button system functioned. My calls were answered in an average of 17 seconds, and I found that no matter where I went — from downtown to the park — my calls transmitted properly. The device’s battery also lasted for nearly three days, which is pretty impressive considering how heavily I was using it.

Bay Alarm Medical Pricing

As is standard with medical alerts, Bay Alarm Medical does not require you to purchase most of its systems. Instead, you lease them from the company and pay a monthly fee, which includes the equipment rental and the professional monitoring. Bay Alarm’s mobile systems — the SOS Smartwatch and GPS Help Button — do require you to purchase the equipment.

Bay Alarm Medical does not require a long-term contract. Even after the 30-day trial period, you may return your equipment and cancel your subscription without incurring any extra fees.

Bay Alarm Medical vs. Medical Guardian

When comparing the numerous medical alert systems on the market, Bay Alarm Medical and Medical Guardian consistently score the best. At first glance, the two companies seem nearly identical, offering similar systems at similar pricepoints; however, in our tests we’ve found several key differences.

Both Bay Alarm Medical and Medical Guardian offer a similar range of systems, including in-home systems, mobile systems, and even smartwatches. Their systems are so similar that, were it not for each company’s branding on the devices, the average person would be unable to tell them apart.

That said, in our tests, we found that Bay Alarm Medical agents answered our emergency calls in an average of 16 seconds. Compare this to our Medical Guardian test calls, which were answered in an average of 8 seconds. While both of these response times are better than average, Medical Guardian consistently answered more quickly.

On the other hand, Bay Alarm Medical systems across the board were slightly cheaper than Medical Guardian’s. Bay Alarm Medical systems start at $24.95 per month, while Medical Guardian’s start at $29.95.

To read our full comparison of these two providers, read our guide: Bay Alarm Medical vs. Medical Guardian.

Final Thoughts on Bay Alarm Medical

I would definitely recommend Bay Alarm Medical both for people who are active and people who stay closer to home. With both in-home and mobile options, Bay Alarm Medical has a device for any lifestyle and budget. Bay Alarm Medical is one of the best medical alert systems.