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We picked out a few more recommendations worth considering:
| Time Spent Testing | 168 Hours |
|---|---|
| Starting Price | $24.99 per month |
| Contract Minimum | 1 Month |
| Average Response Time | 19 Seconds |
| Customer Service Response Time | 8 Seconds |
Aloe Care Health keeps users safe with 24/7 professional monitoring, wearable emergency buttons, and a family app that allows caretakers to keep track of their loved ones. Their devices even have temperature sensors, fall detection, motion detectors, and voice commands, giving them a modern twist on a tried-and-true formula.
But how well does Aloe Care Health’s system stack up to similar devices? More importantly, how well can it protect you or your loved ones?
Pro Tip: Are you new to the world of medical alert systems? Take a look at my guide to medical alert devices to learn about this lifesaving technology.
Here are my main takeaways from using the Aloe Care Health medical alert system.
Fun Fact: Did you know that Aloe Care Health has partnered with CVS to create the CVS Symphony medical alert system? To learn more, read our CVS symphony review.
All of Aloe Care Health’s systems operate in generally the same way. Each includes a hub, a care button, and both lanyard and wristband attachments for the care button. There are some key differences among the systems, however, that will determine which one best suits you.
Other medical alert companies offer tiers of monitoring — the higher-priced tiers usually offer features such as fall detection — but Aloe Care Health offers only one monitoring plan for each system, so the system you choose will dictate the type of monitoring you receive.
FYI: Aloe Care Health’s systems each include built-in backup batteries to ensure your system can continue functioning normally in the event of a power outage.
Once my Essentials system arrived, I was excited to begin the setup process. Inside the box, I found:
The first step was to place my smart hub in the room where I spend the majority of my time. I chose an end table in my living room, directly beside a wall outlet. Once I plugged in the smart hub, it chimed and began pulsing with a blue light. Since the unit operates entirely on a 4G cellular connection, I didn’t even have to connect it to my in-home Wi-Fi network. I simply pressed the black button in the center of the smart hub to confirm my connection.
Once I established that my device was connected, all I had to do was remove the wrapping from my care button and decide whether I wanted to wear it as a lanyard or a wristband. The setup process took less than five minutes — as fast as I’ve seen with any medical alert system.
When making calls to Aloe Care Health’s monitoring center, I received consistently prompt responses. In less than 20 seconds, my calls were fielded by caring agents who took the time to assess my situation and plan an appropriate response, whether that meant contacting emergency services or someone in my caregiver network. I made distress calls using both the smart hub’s assistance button and my personal help button, as well as voice commands by saying the word “emergency.” Even from a different room, my Aloe Care Health system could pick up my voice and facilitate communication with the monitoring center.
I was also excited to test the non-emergency calling features of the Aloe Care Health system. When I pressed the Primary Caregiver button, it notified my designated primary caregiver on his smartphone. He could even communicate with me directly through my smart hub. The All Caregivers button accomplishes the same function, but it alerts everyone in your caregiver circle. This is a great feature for people with several nearby friends and family members, since it keeps them in the loop on the well-being of their loved one.
The smart hub also features motion sensors. These not only activated my device’s built-in nightlight but also reported activity levels through the Aloe Care Health app. When I went long periods without moving, my caregivers were notified. My smart hub also reported on air quality and temperature, providing both metrics through the app.
If you want to see the Aloe Care Health system in action, check out my video review below. In it, we take a look at the system’s features and see how they work in practice.
Compared to other medical alert systems, Aloe Care Health has a pretty straightforward pricing model. Each system comes with an equipment fee and a monthly subscription cost. For example, my Essentials package had a one-time $149.99 charge for the equipment and a monthly fee of $29.99. The most expensive system, Total Care, costs $299.99 up front and $49.99 a month.
Aloe Care Health’s prices fall somewhere in the middle for medical alert systems. The one exception is its Mobile Companion. This all-in-one mobile system with fall detection costs $99.99 up front and $24.99 per month, which is very affordable for a mobile unit.
For more information about Aloe Care Health and its systems and prices, take a look at the Aloe Care Health pricing page.
What I appreciate most about Aloe Care Health is how it prioritizes a network of local caregivers. Its response team will come in handy in emergencies, but the core of its medical alert systems is the family created through the Aloe Care Health app.
For those with loved ones nearby, Aloe Care Health is the perfect way to stay in touch and keep track of your well-being. Aging in place isn’t always easy, but a system from Aloe Care Health can make it significantly easier and safer.
All of this makes Aloe Care Health one of my picks for the best medical alert system so far this year.
Depending on the size of your house, you may be able to use your system in your garden or on your porch. It depends on how well you can communicate with your base station. Beyond this distance, however, you may want to consider a mobile medical alert system.
Aloe Care Health offers four different medical alert systems: Essentials, Essentials Plus, Mobile Companion, and Total Care. Each system has one subscription service, and there are no premium subscription plans.
There is no limit to how many people you may include in your care circle, but there can be only one primary caregiver. This is the account holder, and they have the power to add more contacts to the care circle.
Check-in calls take place with a member of your care circle. If you or your caretaker wish to escalate the call, you can do so by pressing the emergency button, which will loop in a member of the emergency response team. In this three-way call, you will coordinate a response to the situation.
If you want automatic fall detection as part of your Aloe Care Health system, then you’ll need to purchase the Total Care bundle, which includes the smart fall sensor.
