T-Mobile Senior Phone Plan

T-Mobile Phones for Seniors

Editor's Rating:

4.9 / 5
T-Mobile Senior Phone Plan
See Pricing 844-882-3705

In April of 2020, T-Mobile acquired Sprint, a major merger that shook the American telecom industry. Seven years in the making and a number of antitrust concerns later, the merger created the second-largest telecommunications company in the United States, behind only Verizon.

With such a significant merger comes larger coverage networks, but it can also mean higher industry prices across the board. What makes T-Mobile unique, though, is that they’re the only provider of the Big Three (Verizon and AT&T being the other two) that offers plans exclusively for those 55 and older. On this page, we’ll take a look at T-Mobile as a company, examine their plans for older adults, explore their device options, and give you the tools to find out if they’re right for you.

Exploring T-Mobile’s Coverage

Before deciding on a wireless provider, the first consideration to make is if you can be covered. Thanks to their merger with Sprint, T-Mobile now offers even more impressive coverage in America and beyond. Most urban and suburban areas fall within their coverage range; however, rural customers should check to make sure that this network will work for them. On their website, T-Mobile offers a coverage map, so not only were we able to examine the coverage in our area, but if we happen to be traveling—to a remote family cabin, for example—we would be able to check coverage reliability there.

The Shopping Experience With T-Mobile

Another thing we really liked about T-Mobile is its lack of additional products and services. This seems counterintuitive, but when shopping with Verizon or AT&T—companies with home-based services like internet, cable, and landline—navigating the different products can be complicated. Furthermore, with so many product offerings, companies try and sell new customers on bundled services and it can be confusing to know if we were getting a competitive price or if we were being upsold on services we didn’t need.

Luckily, T-Mobile’s offerings are limited to wireless, which, while still somewhat complicated, take additional guesswork out of the proceedings. One area in which T-Mobile especially excels is their customer service, which also helps in the buying process. In our interactions with the company, their customer support team is always friendly and conversational, and they have a firm understanding of their plans which helps them answer any questions. The company features both prominent phone numbers as well as a live online chat to get in touch with a representative.

The downside of T-Mobile’s 55 and older plans, however, is they can’t be purchased online without the help of a customer service representative. Because of age verification, we needed to speak to an agent to get the plan we wanted. While this process is a bit more inconvenient than simply buying online, it’s not the worst thing in the world to have a representative talk us through the plans, phone options, and more, so we have a completely transparent explanation of what we’re paying for.

Note: T-Mobile has more than 5,000 retail locations nationwide (as of 2018), so if you’re more comfortable making purchases in person, the store locator on their website could be a great place to start.

The actual buying process is relatively simple with T-Mobile. We selected from the three 55+ plans (more on that in a second), chose from the participating devices included with the plan, and we were off and running. There were some nuances within the plans themselves that did affect the purchasing process, so let’s just dive in.

Breaking Down the 55+ Plans

T-Mobile One Unlimited Plan is a good deal for older adults

T-Mobile offers three plan levels for their 55 and older customers, Essentials Unlimited 55, MagentaⓇ Unlimited 55 and MagentaⓇ Plus Unlimited 55. Each plan has something to offer depending on what an older adult may be looking to get out of a phone. For those that just want a way to connect to family or for emergencies, the more pared-down Essentials plan could be a great option, while the MagentaⓇ Plus plan caters more to tech-savvy users who plan on using their phones for streaming video, social media, and other more data-focused applications.

Let’s take a look at the plans and see how they compare:

Essentials Unlimited 55 MagentaⓇ Unlimited 55 MagentaⓇ Plus Unlimited 55
Price Per Line (with two lines) $27.50/mo $35/mo $45/mo
Taxes and Fees Included x
Unlimited Talk, Text, Data
Scam-Blocking Protection
Service Abroad Texting Only Texting and Data Texting and 2x Speed Data
No Annual Service Contracts
Streaming Quality Standard Definition Standard Definition High Definition
Mobile Hotspot Data 3G 3GB of 4G LTE 20GB of 4G LTE
Service in Mexico and Canada 2G Data 5GB of 4G Data 5GB of 4G Data
In-Flight Wi-Fi x 1 Hour Unlimited
“Netflix on Us” x x
Enhanced Voicemail x x

Unlike some other providers (check out our Consumer Cellular review) that offer more customizable plans with talk-only options, all of T-Mobile’s plans include unlimited talk, text, and data. All of the plans also include 50GB of data per month before service will be throttled, which we found to be more than enough to cover normal phone usage.

Another aspect of T-Mobile’s plans is two of the three don’t include additional taxes or fees when we signed up with Autopay (which just means monthly charges are automatically deducted from your account).

Note: While there are no taxes or fees on the plans themselves, customers may be subject to these additional charges on phones or SIM cards when purchasing the plan. The no taxes or fees guarantee is on the price of the plan only.

While buying a phone plan can be a relatively complicated process with a number of different, occasionally conflicting offers, we found T-Mobile to be uncommonly transparent with their pricing. The plan descriptions include a number of explanatory statements as well as a robust FAQs section to help answer any questions we may have had about what we were getting. For example, the prices listed on the plans is the price when signing up for two lines, yet in the FAQs it’s explained that these plans can be purchased for single lines. Another great thing about T-Mobile is that they don’t require annual service contracts, so it’s easy to cancel service if it doesn’t meet expectations.

T-Mobile Benefits

The unique features of T-Mobile’s plans also deserve a bit more explanation. Let’s take a quick look at the different services the plans include.

  • ScamShield: As anyone with a phone can attest, the number of robocalls we all receive is out of control. A 2019 estimate says there were as many as 58 billion robocalls made that year. T-Mobile’s ScamShield is a service included with all 55+ plans that helps to reduce the number of scam calls you receive. The service works systemwide, with T-Mobile’s network deploying artificial intelligence to track and block scam callers, as well as enhancing caller ID and blocking scam calls right from your phone. Additionally, T-Mobile’s ScamShield includes a proxy number service which enables you to disguise your phone number, and the company gives you one free phone number change per year if you need a new one for whatever reason.
  • “Free Stuff Every Week: T-Mobile offers special promotions and discounts to its customers, unveiled each week, called T-Mobile Tuesdays. While the offers aren’t world-shattering, some perks like free Postmates delivery for three months are a nice bonus.

Quick Note: Both ScamShield and T-Mobile Tuesdays are free, additional apps T-Mobile customers can download for Android and Apple to access the services.

  • Services Abroad: One of the things we love most about T-Mobile is how well they cater to international travelers. The Essentials plan offers unlimited text, MagentaⓇ offers text and data, and MagentaⓇ Plus features text and 2x speed data in more than 210 countries. The service doesn’t require any setup, rather, our phones just worked when used abroad. Phone calls incur costs at $.25 per minute, however, which is something to keep in mind.
  • Service in Mexico and Canada: T-Mobile offers data service throughout North America. For the Essentials plan we were able to get 2G coverage, and the MagentaⓇ and Magenta PlusⓇ plans offer up to 5GB of 4G data, which was a big help looking up the best bagel in Montreal.
  • Streaming: Streaming video is a big part of phone usage these days. With T-Mobile, the Essentials and MagentaⓇ plans offer unlimited standard definition (480p, “DVD quality”) streaming, and the MagentaⓇ Plus plan features unlimited high definition (1080p) streaming.
  • “Netflix on Us”: The MagentaⓇ Plus plan also includes a free Netflix or Quibi subscription, which is a nice $12.99 per month value to get with your plan.

Device Options

T-Mobile offers dozens of phones that can be used with its 55+ plans from the latest iPhones to Samsung’s Galaxy family of devices. The phones can be purchased two ways, either buying them straight up for a one-time fee, or adding the cost of the device to your monthly bill and paying it off, typically over the course of 24 months. If you have a phone you like, you can also bring it to T-Mobile and have them activate it for you with your plan, though some restrictions in service may apply (it’s always best to check with customer support to make sure your phone will work).

For the purposes of this overview of T-Mobile, however, we’re going to be looking at the phones that are recommended with their 55+ plans. These phones are free when starting a new plan, meaning that once you’ve been on your plan for 24 months, the amount of money you’ve paid to cover the cost of the phone is refunded.

  • Samsung Galaxy A11: This baseline Samsung model features an edge-to-edge 1560 x 720 display, 32GB of internal memory, and a triple-lens camera with 13 megapixels (MP) for high-quality photos and video. The phone runs on Android and features a fingerprint sensor for added device security. The big selling point for this camera, however, is its battery life. The A11 can run for 30 hours of talk time and has a rapid charge that can get it back to full power quickly. The A11 has a full-price value of $180, and a monthly cost of $7.50 per month.
Samsung Galaxy A11 from T-Mobile
Samsung Galaxy A11 from T-Mobile
  • Samsung Galaxy A10e: The A10e, also from Samsung, has a smaller build than the A11, weighing a couple of grams less and featuring a smaller screen. The A10e features 32GB of internal memory, a 1560 x 720 display, and a 23-hour talk-time battery. The thing that sets the A10e apart is its dual camera. The device features an 8MP rear camera as well as a 5MP front-facing camera for snapping selfies. Like the A11, the A10e has a one-time price of $180 and a per-month value of $7.50.
Samsung Galaxy A10e from T-Mobile
Samsung Galaxy A10e from T-Mobile
  • T-MobileⓇ REVVLRY™: This T-Mobile branded phone features 32GB of internal memory, a fast-focusing 13MP camera, and a 24-hour talk-time battery. The device also features a fingerprint scanner for added security, and a Qualcomm® Snapdragon™ 632 octa-core processor which helps reduce device lag as you’re playing games or taking photos. The REVVLRY™ is also a slightly lower price point than the Samsung options, costing $168 as a one-time purchase or $7 per month.
  • LG AristoⓇ 5: The AristoⓇ from LG is similar to the Galaxy A10e, with a smaller overall size and weight, but features a 13MP rear camera and a 5MP front-facing camera. The device also features a 32GB internal memory as well as a ten-hour talk time battery. The AristoⓇ is also the cheapest camera offered with the 55+ plans, costing $6.25 per month or $150 full price.
LG Aristo 5 from T-Mobile
LG Aristo 5 from T-Mobile
  • LG K51™: The K51™ is the largest phone offered with the 55+ plans, weighing in at over 7 ounces. The device features a 32GB memory, triple rear 13MP cameras as well as a 13MP front-facing camera, 23 hours of talk time battery, and a surround sound stereo speaker system. This full-featured phone is the most expensive device offered with the 55+ plans, costing $7.75 per month, or $186 at full price.
LG K51 from T-Mobile
LG K51 from T-Mobile

Recapping T-Mobile

While there are a number of cell phone plans specifically geared towards older adults like Consumer Cellular (or for another example, check out our Jitterbug review), there is something to be said about keeping your phone service on one of the major three telecom companies in the US. Better coverage both at home and abroad offers the freedom to roam without worrying about lost service when you need it most.

We were impressed that T-Mobile offered 55+ plans when the other two major providers didn’t, and were even more impressed at the prices of the plans and the device options available. Broadly speaking, T-Mobile is a transparent and friendly company to deal with, which is a major positive as buying cell phones and mobile plans can be a complicated or confusing endeavor.


  • How does T-Mobile verify age?

    If you’re buying the device in-store, T-Mobile can verify age using a government-issued ID like a driver’s license or passport. If you’re purchasing a 55+ plan online, you’ll need to talk to a live chat representative and they can verify your age based on social security number or banking information (same goes with over-the-phone orders).

  • Do both phone line users need to be over 55?

    No. And that’s one great thing about T-Mobile’s 55+ plans: only the main account holder needs to be older than 55.

  • Can I add more than two lines on a 55+ plan?

    Unfortunately, no. All of the 55+ plans are designed for a maximum of two phone lines.

  • Is the Essentials plan going away?

    Though the T-Mobile website says the Essentials plan is a limited-time promotion, those that sign up now will be grandfathered in for as long they’d like to keep the plan.


  1. I have a friend who just purchased a new phone from AT&T it was $490– Tmobile paid off the phone and let him keep the phone and set him up with an unlimited account for $50 per month–does that sound like something real??
  2. SCAM. I have been with T for 4 years 3 lines, 203 dollars a month and am over 55. They refuse to give me the plan because “I have too many lines”. No compromise, no attempt to discover what I can do. Both in store and using their Asian telemarketers.
  3. I am not on the Senior Plan but will do so shortly. I changed to Tmobile from att about 5 years ago. I am 72, travel a lot, use my phone “normally”, hotspot a lot. This company has been the best I have ever dealt with. When you pay off your phone, your bill drops. No fees and tax surprises. Included. I cannot say enough about their transparency. You pay what you expect to pay. I have traveled in Europe, Mexico and South America, used my phone and never came home to a surprise bill. I have no experience with anyone except ATT, Verizon and these guys but this company is the best of the lot.
  4. I am in British Columbia Canada 6 months a year and Wisconsin the other 6 months of the year. will i be able to use my phone with no problems in both countries?
  5. I would give the T-Mobile over 55 plan 6 stars on a 5 star scale. I use my phone a lot and my wife uses the internet a lot on her phone. We have no complaints on service. Unlimited talk text and data for $60 is a far cry from $130 I was paying. The greatest thing is that it’s $60 every month. It’s not $61.20 one month, it’s not $67 in the next month, it’s always a flat $60. We’ve had the plan for over a year now and it’s always $60. I wish more companies would do it that way
      1. I have the plan and have used 20GB or more per month with no throttling. My speed in my home area is consistently above 60 Mbps. I give it 5 stars.
      2. I’ve used the plan for over a year now and, after the auto pay discount, I am still at 45 dollars a month (55+ essential plan). I used 1083 call minutes and 3G of data last month with no throttling or problems (rarely) with coverage. People having problems with throttling need to upgrade to a plan that will handle higher video, wi-fi and hotspot usage. You may want to research other T Mobile plans or other providers’ plans and buy the gigs you need to handle heavier data usage. Based on areas of coverage I would give T Mobile 4 of 5 stars.
      3. I hate the data throttled on my phone. I’m a senior and I’m alway on the internet. I hate this system when it does this. This is very stressful when I’m using this system and then it slows down. I’m slower at 65 bit this is slower them I am. I need a plan for high data usage.Senior that’s pulling his hair out.
    1. I have been with TMOBILE for 17 years now, and on the over 55 plan. The last several months it has been up and up. Not up and down. I do not understand what the problem is. I call and talk to them and one month it is ok, then up again. Last month 64.95, this month over 67. Time to call again.
  6. First time shopping @ T-Mobile very picky with service also my brother is looking into service & were both seniors hopefully this will be the last stop.
  7. I am a 70 year old veteran female. I have had great service in the over two years I’ve had with t mobile with the exception of only one call. I had Verizon previously and still have, as of this writing, 2 iPhones I used with their service..locked and in a drawer at home. My ability to pay my bills with Verizon was taken away because I was hospitalized for a month and a half and too sick to keep up with the payments or able to use the phones. I was moved to an assistant living place where the closest cell phone was t mobile and was able to get their service before Verizon locked me down. I wrote Verizon with my story asking for compassion. They responded with their bill for over $2000. This is how they treat veterans who are disabled. Btw, I’m still trying to get service connection and live on limited funds. I am sticking with t mobile. What I see many times in my life? Obstacles deliver the better opportunities. T mobile being one.
    1. I hope you can Connect with CBN Home front. They have compassion for veterans and may indeed pay off that $2000 bill off for you. God bless you and thank you for serving our country.
  8. Got T-Mobile 2 months ago . Said they didn’t need to run credit check ,but did anyway ,then before 30 days hit me with a bill , on 23 instead of 1st when I get my disability check . then my wife signed on with me . the bill was 165 $ I called got fixed then 6 x calling got same problem price changing and wrong auto date . the worst cell company ever ,trying to rip off the senior American citizens , where is T-Mobile execs that we can’t let them know directly , instead of dealing with a bunch of assholes that just lie to us and say oh it’s takin care of now . 6 times in 60 days I called 1hr each time for the same thing each time it’s fixed . I wish we could go in and talk to them ,so I could straighten my autopay out. How hard is it to understand . do not try autopay on the 23 Rd my check comes on the 1st and they are messing up my credit and penalty fees at my bank . they say OK it’s taken care of autopay will be 3the5the10th each time I call it’s different but still try 23rd . then changing the price each time trying to charge me past due , I said I only had T-Mobile for 1 and half month and payed one month where the hell did I get a past due my 2nd month isn’t even due yet . you thieves . so thank you guy who came up with the senior plan . why don’t you hire honest people and watch them . if your so concerned about the elderly. Chump ,,, publicity that’s all you had in mind .
  9. Holly crap I guess you can’t please everyone. In the last 3 months I went from cricket to TMobile. After trying t moble for the maybe 7th time sense they were voice stream they actually did not suck. Still I switched to Sprint ,( there cheep). Absolutely horrible. Slow Believing in Santa Claus I switched to Verizon. Every know there the best… Right. That lasted 10 days. I was throttled. I left 20 days I paid for and switched back to t moble. I’m 57 Simi retired but I need the best fast carrier money can buy. I have ultra 4 k security systems that occasionally monitor. Don’t work at all on Sprint or cricket. To slow. I have 8 full time rentals as well as vacation rental on Airbnb. My phone working every where I go all the time is Paramount. I have houses in bend Oregon lake Havasu City Arizona Las Vegas ensenada Mexico. my phone bill was $200 a month I’d pay it I can’t be with out it because it makes me money. My tenants have to be able to contact me even if I’m sitting in a beach in punta cabras driving over the border in tecate or driving down the mountain in Austin Nevada headed for Battle mountain Nevada. This is very rural areas. Until somebody steps up and build a better Network right now it’s T-Mobile. They’ve got the speed they’ve got the coverage . There are a lot of choices for substandard dogshit carriers that don’t work. If all you care about is saving $0.50 go get one.
  10. Is it possible to add a third line to a senior plan? I’m currently paying $60 for two lines but would like to add one more line. How much would that be?? Thanks in advance
    1. Read the T Mobile FAQ section above- It tells you NO …Only 2 lines are allowed on their Senior plan. Perhaps the third person can get a fourth person to share another plan?? and save that way.
  11. MintMobile offers one year of service for $180 pre-paid. Unlimited talk and text, 3 gigs of data a month. Comes out to $15 a month, but you must pay the the entire year in advance. It is on the T-Mobile network. Good deal, if you have an unlocked phone and don’t mind paying for a year upfront
  12. I noticed that no one has mentioned MintMobile. It is a prepaid carrier running of the T-Mobile network. If your phone is unlocked, you can switch to them. Service for one year (unlimited talk, text and 3 gigs of data a month) is $180. That breaks down to $15 a month. Negatives for some people: you pay for the whole year to get that price. If you later decide to switch carriers, you don’t get a refund. You bought a years worth of service.
  13. My friend in Florida says she pays $35 per line including all text and data for her and her husband. Where is that deal.? My husband and I are seniors and I am interested!
  14. My son has a contract with T-Mobile and he’s 48 years old I’m on his plan as a 55 and paying only $58 after all these years they informed me that I’ll have to pay more now only because my son is 48 years old and the contract is under his name very unfair to your customers why did you put me on the 55 plan on his contract if you were not going to honor it are you really here for your customers or are you just here to screw your customers shame on you after all these years I’m paying you and you do this to the elderly to the seniors which I am now 65 and on Social Security
    1. Dude, clearly states the primary must be 55+. You had it backward, sorry. Just go swap it. It also says secondaries don’t have to be age 55+. Easy.
      1. Not easy. They didn’t let us just swap it. They are throwing people off the plans, killing off this pricing which they’re calling “grandfathered” that no longer exist, and forcing them to open a new account with the 55+ as the primary – new pricing at $80 for 2 lines which you can knock down to $70 by enrolling in autopay. In the case I’m dealing with right now, the “old” plan (early 2018) was $60. So these notifications are just a price jack.
    2. Change the account name… life’s too short to quibble over some details in an otherwise optimal plan.
  15. So what I’m reading from your customers is that the 55 t Plus plan, is not what it is, that they advertise. I was thinking about signing up for this plan and now after reading about your other customers comments. I thinking about changing my mind. That is very sad that T-Mobile advertising this plan and it’s not what it says it is. I’m deeply sad that T-Mobile doesn’t live up to there advertisements. Disappointed customer
    1. I signed up for the 55+ plan in 2017 when it was first introduced – on my birthday. I’m paying $60 for two lines (mine and my son’s) – out the door – no additional taxes or fees. I understand that the price has increased by $10 since then, so I’m lucky I signed up when I did – saves me $120/year. But still a good deal if you’re 55 and have two lines.
    2. On April 27, 2019,I was able to convert my prepaid account to the 55+ T Mobile One. It includes the taxes and fees. With Autopay, it’s $50. It’s cheaper than the Prepaid version. You do not get free Netflix. You do only have 3G hotspot. It does exist. A lot depends on the store. Not all TMobile CSRs know what they are talking about. It you’re a senior on a stricter budget, they also have a special deal: you get a phone for $100, plus a thousand minutes. They are supposed to be good for a year. My older friend got in on this deal about six weeks ago.
      1. You’re very correct on the point that not all T-mobile CSRs know what they are talking about. I was VoiceStream customer before they eventually became T-mobile and I started experiencing dropped calls, in addition to paying twice and getting less services than other people I knew who switched to them. After suffering rude T-mobile CSRs nonsense of course I took my business to T-mobile’s competitors. Today, June 22, I thought I would try T-mobile again and talked to people who have their 55+ plan. I’ll put that thought on hold until T-mobile has better service and better connectivity. If you look at price over quantity, then you want T-mobile. I would use some T-mobile MVNOs before I would use T-mobile. Take Mint Mobile, I’ve used them for 6 months but canceled service because of the network connectivity. Mint Mobile price is excellent, but if they fold their business like some MVNOs did overnight, you’re out the prepaid money. But if Mint Mobile is a subsidiary of MetroPCS and MetroPCS is a subsidiary of T-Mobile, only if that’s true, there should be no fear that Mint customers would be left high and dry unable to recover their prepaid and unused account balance. If you want better service, go with AT&T prepaid. I gave my parents a T-mobile and an AT&T prepaid phone, both got their account balance wiped. AT&T line expired and I refilled it immediately and got back the wiped balance. On the other hand, T-mobile’s supervisor said that they had a “sweep” (whatever that is must be highly complicated that they can’t explain it) and that’s it. Even my line was not expired, they had a “sweep” is good enough reason to wipe out customer’s balance! I was tired from a long haul flight with parents and tried to use that phone, and T-mobile gave me that crap? Finally I got back less than a third of the balance, probably a quarter. Thieves? Someone said that about T-mobile in his post, but why? The “sweep” thing was many years ago, though within 10 years, and the wrong charges happened to the other poster recently. What’s the common thread? Can you trust a company who decidedly likes to get ill-earned money – that is taken from you?
    3. I just moved from Verizon to TMobile. The senior plan is $50 a month for 1 phone and $70 a month for 2 lines. That is on auto pay. Unlimited talk, text and data. Verizon was $56 a month with 3 gb of data. That is also + taxes and fees. Fees are nothing more than screwing their customers.
  16. 3G hotspot is awful and pretty much useless in today’s world. I wouldn’t have done it if t I knew that was part of the package. Ridiculous. I will change back to my old plan if I can.
  17. I do not have a T-Mobile store near me. Why can’t I sign up online for this? I will gladly provide proof of age.
      1. We had a VERY prompt reply from T-Mobile. If you can’t access Twitter, here is their reply:

        “Hi! You can definitely join over the phone. We know not everyone is able to visit one of our local stores and we want to make it as easy as possible for you. You can even visit our website to sign up! T Mobile *AshantiL”

  18. T-Mobile has many faces and poor math skills. I was told my monthly costs would be $50 for two lines and auto pay. Ordinarily I balk at auto play because there are too many crooks/scammers eager to get into one’s bank account. After a couple of months, T-Mobile decided my monthly costs would be $80 and denied that they had told me $50/mo. even though that was what they had been charging. (See comment regarding scammers/crooks.) Now, above T-Mobile says one line is $50/mo. and a second line could be added for $10/mo., including all fees and taxes; but, with auto pay you get a $5/mo. credit, meaning your “final” bill would be “$60 but without auto pay $65.” Hello, $50 + $10 = $60 and a $5 credit would mean your FINAL bill would be $55, not $65.
    1. Yes, if this is true, then the advetisement needs to be rewritten. It does read one for $50 + $10 for the additional senior = $60 (all tax inclusive). So if you get $5 off for auto pay, then I agree it should be $55/month all inclusive. BTW, my wife works for the airlines and I am a 100% disabled veteran. Do we get additional discounts? How much is the cost for calls tio Korea and Japan?
    2. Dixie sounds like they ripped you off too. I was told $60 a month it has never dropped below $79. The cases I got to protect my phones fell apart in less than a year still paying for the junk. Got charged for calls to some country that tmobiles could only see. Will I ever recommend tmobiles to anymore family or friends? Not ever!
    3. Same thing just happened to me! I went with Tmobile 55 unlimited and signed up for auto pay for first time! I am new to cell phones (just stubborn). Inwas told it would be $50 a month with autopay and I clarified more than once. Today I got a call from the Retention Department telling me that there is an error on my bill and I owe $89 a month. Apparently the very nice guy at the store gave me all the wrong information and there is no 55 unlimited plan. Shavala at Tmobile might be the rudest customer service person I have encountered. I explained the 55 unlimited plan as it was explained to me and she said it does not exist. She further explained she is from Retention department which is higher up than store or customer or credit service and what she says is the correct info. I am currently aggravated!!!! Beware of Tmobile false advertising!!!!! Hoping I can switch to sprint this weekend!
    4. Its quoted with autopay figured in.extra 5 if you don’t do autopay .its 20 for a second line.. Plan is 80 minus 10 for autopay 70.
    1. Yes ultra mobile is a T-mobile MVNO that launched in October 2012, and the company added support for T-mobile’s LTE network in June.
  19. I pay an average of $11 month for my smartphone Tracfone for data, texts and calls. This does not include the $60 year I budget for purchasing a new phone every 2 years which brings it up to $16 month. I have shopping and transportation apps on my phone. I can switch to WiFi to save data. I also use an iPod Touch which is the same as an iPhone without the phone and uses WiFi exclusively. My cell is not my exclusive phone. I have a landline that I pay $25 month for. 8 years ago, my landline was $17 month. The fees have greatly increased over the last 8 years. When I move, I may be getting rid of it & use a cell exclusively altho I’m not that crazy about using a cell exclusively.
    1. How much talk text data do you use? Are you in a good signal area and how did you get a land line for $25? I am impressed do share
  20. Well, I can’t afford their huge savings. I use Virgin Mobile,.. locked into the $35 plus taxes, unlimited call, text, data slows after x amt. I can’t recall, I use the data a lot, You can buy more data time. Too bad you don’t know the lower cost providers. T-mobile is not impressive. Just a sales gimmick. Cos, I am on the t-mobile discussion site and I told them they charge way too much. They know and aren’t going to do anything except go Trumpie and tell you all how wonderful they are.
    1. Thanks Maddie, we are working on a comparison of all the providers who offer lower cost plans. Stay tuned! Amie

    1. I pay 50.00 for my mom’s and mine at consumers cellular and only get half a gig of data and it doesn’t work in my house and sometimes not outside and I live half mile from town and a tower.
    2. Define “unlimited lines”. These days unlimited mobile phone lines mean unlimited call, text and data. Sorry, I doubt $45 (a month) would pay for 2 unlimited lines at Consumer Cellular. That price is not bad if you get unlimited talk and text, if signals are good and zero virtuals.
  21. As a senior and a Boomer, I am insulted by the language, the repetitive expletives, as if those are necessary to explain the benefits of T-Mobile. Even in the sub commercials, there is language that is insulting to my intelligence. Clean up this advertisement, and I might just listen to the whole thing. Otherwise, I could not continue to listen to something that had to use language that insults my intelligence.
    1. I haven’t seen the comments you are mentioned but being called. Seinor is something you have to suck up when disabled been called senior on health plans, discount plans and phone plans But I get the pleasure of knowing we invented developed and made the Internet…

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