Will a medical alert system keep my mom/dad out of assisted living?

While a medical alert device may not solve all of the challenges of remaining at home for seniors, it is an important safety feature to consider if you are concerned about a loved one. In addition to adding an alert system, families may also be researching home care, walk-in tubs, scooters, durable medical equipment, and other in-home modifications to keep a loved one safe at home.

Why is there a monthly fee for medical alert systems?

There is a monthly fee for two reasons. 1) Since there are no fees to use the equipment, you are essentially renting it. 2) The monthly fee also pays for the peace of mind of knowing that help is on the way with the press of a button.

What about those medical alert systems with no monthly fee?

There are walkie-talkie types of alert systems that do not require a monthly fee — if you press the button, the call goes straight to 911 or a family member. Can you imagine how overloaded 911 dispatch would be every time a button was pressed? Knowing that the majority of button presses are not for emergencies, calling 911 every time someone decides to test their unit or has a question doesn’t seem like a good idea.

What happens if my loved one won't wear the medical alert device I paid for?

It can be frustrating to spend the time, energy, and money on a safety device for your loved one, only to find out they aren’t even wearing it! First, find out what their reason is for not wearing it. Is it uncomfortable? Are they embarrassed? Are they simply forgetting to put it on? If one device is uncomfortable, perhaps another device might be more accommodating. Many medical alert companies give users the option of wearing the button around their neck on a lanyard, or on the wrist with a wrist-watch type band. If they are embarrassed to be seen wearing the system, talk about discreet ways it can be worn under clothing. Or, perhaps your loved one would be more comfortable with a smartwatch medical alert system? If they don’t want to wear the button around the house, check with the alert company to see if they offer wall buttons that can be placed in high-risk fall areas throughout the home.

I don’t want to be locked into a long-term contract — how do I avoid that?

We don’t want you to be locked into a long-term contract either. If you choose any of the companies on this list, you will never be locked into a long-term contract. If you go elsewhere, always read the fine print and make sure you are comfortable with the language in the contract. As a last resort, have your attorney review the contract to ensure you are protected.

Mom is on a very limited budget — how do I know her monthly fee won’t increase?

Many of the companies on this list guarantee that the price you pay when you sign up will never increase. Be sure to ask about a price-lock guarantee.

I don’t want to micro-manage my dad’s care — how can a medical alert system help me to keep track of him without being intrusive?

If your loved one is using a mobile medical alert system with GPS, that’s one easy way to check in periodically to see where they are located. Some medical alert companies also offer daily check-ins, medication reminders, and proactive activity notifications as an add-on service.

Why is a medical alert system better than a cell phone?

In the event of an emergency, a cell phone can be difficult to navigate or may not be in close proximity to make a call. With an alert system, it only takes the simple push of a button to reach help.

We are snowbirds — can I take my medical alert system with me when I travel?

Absolutely. Simply call your provider and let them know you are traveling. You will give them your new address, and they will take care of the rest.

We no longer need the medical alert system — do we have to keep paying for it?

If you are with a company that doesn’t require a long-term contract, simply call customer service, let them know you won’t be needing the equipment anymore, and receive the return instructions. You must return the equipment in good working order or there may be a fee charged to your account for the equipment.

Mom needs this, but I’m concerned she won’t wear it because it looks like a medical alert unit.

Ladies rejoice! There are now jewelry and watch options to disguise alert buttons. Add it to your list of questions to ask when shopping around for a medical alert system.

Are there other options to keep my loved one safe that don’t require them to wear a button?

Yes. Many companies offer wall units that can be placed throughout the home. Some of them are voice-activated and do not require a user to be wearing a button to call for help.

How do first responders enter the home if my loved one is unresponsive?

A lockbox is the easiest way to provide first responders access to the home if your loved one is unable to open the door. Most medical alert companies offer lockboxes for a nominal fee when you sign up.

Dad has a pacemaker — is it safe for him to wear a medical alert device?

There is no easy answer to this question, as alert systems run on different frequencies. Talk to your loved one’s physician about the specific pacemaker and medical alert system you are considering.

Last Updated On: November 26, 2019

By Amie Clark

Best Cell Phone Plans For Seniors in 2019

Are you looking for a cell phone plan for yourself or a loved one? From contracts to customer service, our team has been busy reviewing cell phones plans for seniors. Below are our favorites for 2019.

Overall Rating:

5 / 5

See Pricing What We Like ↓

Overall Rating:

4.1 / 5

See Pricing What We Like ↓

Overall Rating:

4.0 / 5

See Pricing What We Like ↓

The best senior cell phone plans are budget-friendly, uncomplicated and have zero surprises when it comes time to pay the bill. We took a look at the top cell phone plans for older adults to see how they stack up.

Top Cell Phone Plans for Seniors in 2019

Sprint Unlimited 55+ Plan – Best Unlimited Plan
GreatCall Plans – Best Overall Senior Plan
Republic Wireless Phone Plan – Best Month-to-Month
FreedomPop Phone Plan – Best No Contract Plan
AT&T Senior Nation Plan – Best Features
T-Mobile Unlimted 55+ Plan – Best for Travelers
Verizon Senior Phone Plan – Best Coverage
Consumer Cellular Phone Plans – Most Affordable Plan

Seniors are more tech-savvy these days, and more likely than ever to have their own cell phone. For some seniors, a cell phone provides the peace of mind that comes from knowing they can call 911, or get in touch with family or friends, whenever they need to.

For others, a cell phone is so much more than that – it’s a way to browse the internet, take photographs, enjoy music, and stay up to date with family, friends and their local community via email and social media.

According to Pew Research, four in ten seniors now have a smartphone. That’s more than double the number from 2013.

Cell phone providers are getting wise to this growing market share, and there are several phones on the market today designed specifically with older adults in mind. We’ve highlighted various senior cell phone plans over the last few years.

Now we’re bringing all of that information into one comprehensive list so you can compare at a glance and figure out which one is best for you, or for the loved one in your life.

What We Looked For

When picking out the best senior cell phone plans, we looked for the following criteria:

Ease of use
Fair pricing
Reliable coverage
A good amount of minutes and texts for the money

The Best Cell Phone Plans for Seniors

These are the companies that made the grade – so you’re sure to find something here that meets your needs.

#1 Sprint - Best Unlimited Plan

What We Like Most:

Unlimited mobile hotspot
Unlimited talk, text and data
Two lines of Unlimited for $35 month/line
Stay connected in over 185 worldwide destinations

5 / 5

See Pricing
Overview
Sprint is the fourth largest mobile network provider in the United States, and it has special senior cell phone plans: Sprint Unlimited 55+. Please note that Unlimited 55+ is only available to new customers, and only through physical stores, not online.

Phones: Sprint offers the option to buy or lease a new phone, or simply use your own.
Cost: There is an activation fee of up to $30. After that, the cost is $35 per month per line (you can have up to two lines on the package.)
Calls: Unlimited
Texts: Unlimited
Data: Unlimited
Contract: Yes – ask in store for the specifics of your contract. We noticed that early cancelation attracts fees of up to $350 and if you lease a phone and then cancel you may still have to pay the rest of the lease payments. We recommend reading the fine print carefully and making sure you understand the fees before signing up.
Extras: All plans offer DVD-quality streaming, international roaming, and mobile hotspots.
What we like: The choice to buy or lease a handset or use your own offers a lot of flexibility.
Ideal for: Seniors who plan to use their phone a lot, thanks to the unlimited calls, texts, and data.
Pros
Great for high-use users
$5/line/month credit if you enroll in Sprint AutoPay
Stay connected in almost 200 worldwide destinations
Keep all devices connected with unlimited mobile hotspot
Cons
Only available in-store, not online
Limited to 2 lines on Unlimited 55+ Plan
Bottom Line
The Sprint Unlimited 55+ plan is ideal for heavy data, call, and text users. While not a good fit for families with a two-line limit on the 55+ plan, it offers plenty for people 55+ looking for an unlimited plan. Bring your own phone, buy or lease a phone from Sprint.
Call to order Sprint: 844-290-2531
#2 GreatCall - Best Overall Senior Plan

What We Like Most:

No long-term contracts
Phones designed for seniors
5Star Urgent Response included
Choose a basic flip or smartphone option

4.1 / 5

See Pricing
Overview
GreatCall offers more than just senior cell phone plans. The two main phone offerings from GreatCall are the Jitterbug Flip and the Jitterbug Smart2. Their handsets are specifically designed with seniors in mind, and we love how they deliver sleek, modern designs that are made for senior eyes and hands. Read the full GreatCall cell phone review here.

Jitterbug Flip

Phones: With large buttons and a backlit keypad, the Jitterbug Flip phone is easy for seniors to use.
Cost: Plans start at $14.99 monthly for 200 minutes and $3.00 monthly for 300 texts. There’s also a $99 one-off fee for the handset and setup.
Calls: The cheapest option offers 200 minutes monthly, whereas the costliest option ($49 monthly) offers unlimited minutes.
Texts: The cheapest option offers 300 texts monthly, and the costliest option ($15 monthly) offers 1500 texts.
Data: N / A – the Jitterbug Flip isn’t a smartphone.
Contract: No – cancel any time.
Extras: Extras are where the Jitterbug Flip really shines. Each handset comes with the 5Star button users can press to access an emergency call center immediately. The Flip also features a large screen with easy-to-read letters, a flashlight, a camera with built-in flash, and intuitive yes/no navigation that’s easier for seniors to follow. And that’s before we get started on the unique health and safety features such as medication management, access to registered nurses and doctors, health tips, automated check-in calls, scheduled wellness calls with a wellness expert, and more. Caregivers can also keep track of their Jitterbug-owning loved ones thanks to alerts and activity logs.
What we like: We love the dedicated help button and senior-friendly design. Even seniors with tremors, weakness in the hands or eyesight issues should be able to handle the Flip quite easily.
Ideal for: Seniors who aren’t looking to get online but just want an easy-to-use and affordable option for making calls and sending texts.

Jitterbug Smart2

Just like the Jitterbug Flip, the Jitterbug Smart2 was designed to be super easy-to-use for seniors. This is a smartphone that’s smart about helping older adults stay in touch with its easy-to-use design and intuitive navigation.

Phones: The Jitterbug Smart2 comes with oversize buttons and text, and simple intuitive list-based navigation, so it’s easy for seniors to see and use.
Cost: Plans start at $14.99 monthly for 200 minutes, $3.00 monthly for 300 texts, and $2.49 for 40 MB of data. There’s also a $149.99 one-off fee for the handset and setup.
Calls: The cheapest option offers 200 minutes monthly, whereas the costliest option ($49.99 monthly) offers unlimited talk and text.
Texts: The cheapest option offers 300 texts monthly, whereas the costliest option ($49.99 monthly) offers unlimited talk and text.
Data: The cheapest option is $2.49 monthly for 40MB of data. The most expensive option is $30 monthly for 2.5GB of data.
Contract: No – cancel any time.
Extras: Just like the Jitterbug Flip, Jitterbug Smart2 comes with a multitude of extras. Each handset comes with a 5Star app users can press to access an emergency call center immediately. The Smart also features a large screen with easy-to-read letters, a flashlight, a camera with built-in flash, talk-to-text capability, a usage meter so seniors can see how much of their plan they’ve used that month, and intuitive list-based navigation that’s easier for seniors to follow. It also has all of the extra health and safety features as the Flip, including alerts and activity logs for caregivers.
What we like: We love how senior-friendly the Jitterbug Smart2 is. It’s made for ease of use, and the wealth of health-based extras make it much more than just a phone.
Ideal for: Seniors who want a fully functioning smartphone at a reasonable price.
Pros
No long-term contracts
Low initial cost for phones
Two phones to choose from
Plans start at just $14.99/month
Cons
Phones are limited to GreatCall phone plans
Bottom Line
GreatCall keeps it simple with two phones to choose from. Their plans are competitively priced, the basic plan starting at $14.99/month for either of the phones. GreatCall is a nationally recognized brand, provides U.S.-based customer service and cancel-anytime, no long-term contracts.
Call to order GreatCall: 844-817-7842
#3 Republic Wireless - Best Month-to-Month

What We Like Most:

Month-to-month
Nationwide 4G LTE coverage
14-day money-back guarantee
Unlimited talk and text for $15/month

4.0 / 5

See Pricing
Overview
Republic Wireless isn’t specifically for seniors, but we think it offers great value that seniors can appreciate. Republic Wireless uses a combination of 4G LTE cellular service and wireless internet to offer reliable, fast connection options across the U.S., but for less money than many big carriers. See the full review of Republic Wireless here.

Phones: You can use your existing phone or choose from a variety of smartphones offered by Republic Wireless.
Cost: Unlimited talk and text for $15/month plus the option to add data if you want it at $5 per GB each month.
Calls: Unlimited
Texts: Unlimited
Data: As much or as little as you like, add or subtract data right from your phone.
Contract: None – cancel any time.
Extras: Make free calls to the US from anywhere in the world using wireless.
What we like: We love how affordable and straightforward Republic Wireless plans are. No hidden fees, no complex options, just one monthly fee for unlimited calls and texts, and a reasonably priced sliding scale for data.
Ideal for: Seniors who don’t need a lot of bells and whistles, but do want a reliable service that they can use for calling, texting, and data.
Pros
Month-to-month, no long term contracts
Add on high spreed 4G LTE data for $5/GB
Affordable unlimited talk and text plan for $15/month
Bring your own phone or choose from a variety of smartphones for purchase
Cons
Not compatible with iOS
U.S. only- No international coverage at this time
Bottom Line
While Republic Wireless is not a senior-specific cell phone plan company, they have been included because they offer low-cost plans to everyone. Plans start at just $15 for unlimited talk and text. If you need data, you can add it on 1 GB at a time for $5/GB. It’s easy to add data right from your phone. The only downside we see is the plans aren’t compatible for iPhone users and Republic Wireless only works in the U.S. at this time.
#4 AT&T - Best Features

What We Like Most:

Discounts for AARP Members
Get the latest tech or bring your own
Unlimited, prepaid and international plans available
Wide range of plans depending on your data needs

3.4 / 5

See Pricing
Overview
AT&T quietly offers a senior-specific cell phone plan called the AT&T Senior Nation plan. Geared towards people 65 and better, the plan includes 200 anytime minutes, unlimited mobile-to-mobile minutes (with other AT&T Mobility customers) and 500 nights and weekend minutes with no roaming or long distance fees. Unfortunately, this plan does not offer any data and is only available for basic phones. See the full write-up of AT&T here.

If you are looking for the best AT&T cell phone plan with data, the Unlimited&More plan gets you unlimited talk, text, and data for $40/month/line.

AARP members receive 10% qualified plans and 15% off wireless accessories.

Phones: AT&T has a variety of smartphone and flip phones to choose from or bring your own compatible device.
Cost: AT&T Senior Nation plan costs $29.99/month. If you are looking for a plan with data, the Unlimited&More plan is $40/month/line.
Calls: AT&T Senior Nation plan includes 200 anytime minutes, 500 nights and weekend minutes. Unlimited calls with Unlimited&More plan.
Texts: none with AT&T Senior Nation plan, unlimited with Unlimited&More plan
Data: none with AT&T Senior Nation plan, unlimited with Unlimited&More plan
Contract: If you bring your own device, the plans are month-to-month. If you purchase a device through AT&T with a contract and terminate service before the end date, there will be an early termination fee.
Extras: Additional benefits and discounts if you sign up for the AT&T THANKS reward program.
What we like: Lots of options available in plans and equipment offered.
Ideal for: For those not needing data, the Senior Nation plan is a great deal. Data users have lots of options depending on data usage.
Pros
Senior-specific cell plan available for those 65+
Substantial coverage area in the U.S., Canada and Mexico
Discounts for AARP members and/or through the AT&T reward program
Bring your own unlocked phone or choose from a wide variety of smartphones and flip phones
Cons
Senior-specific cell plan does not include data and only works with basic phones
Bottom Line
For users 65+ who don’t need data or a fancy smartphone, the AT&T Senior Nation plan is a fair deal at $29.99/month. If you are looking for data plans and smartphones, AT&T has you covered with a variety of plans. AT&T also boasts they are “America’s Best Network”. The network coverage map is substantial with most of the U.S. and large areas of Canada and Mexico covered.
Call to order AT&T: 844-418-3523
#5 T-Mobile - Best for Travelers

What We Like Most:

Perfect for travelers
No added taxes or fees
Great option for couples
Keep current number and phone

3.1 / 5
Overview
T-Mobile launched its first senior-specific phone in fall 2017. Designed with the older generation in mind, the Unlimited 55+ plan was created to be economical for budget-conscious older adults, but with all the features of any standard smartphone plan. Read the full review of the T-Mobile ONE 55+ plan here.

Phones: Works with any phone type
Cost: Two lines for $35/line/month Autopay (includes all fees and taxes). Only need one line? One line for $50/month.
Calls: Unlimited
Texts: Unlimited
Data: Unlimited
Contract: No – cancel anytime
Extras: Use in over 200 countries without additional fees, unlimited mobile hotspots at 3G speeds
What we like: We love that T-Mobile has designed a plan for tech-smart seniors that doesn’t patronize or talk down to them. We also love the very reasonable price, and, of course, the unlimited usage.
Ideal for: Seniors who want to use their phone for more than just calling. This plan is perfect for web browsing, social media, and streaming, in addition to calls and texts.
Pros
No surprises, all plans include taxes and fees
Unlimited texting and data in 200+ countries
1 hour of data and text on Gogo-enabled flights
Cons
High data users may be throttled back during times of peak use
Bottom Line
The T-Mobile ONE plan was designed specifically with active older adults in mind. This is a great plan for couples and for those who travel. No additional fees or taxes, predictable monthly cost. Bring your own phone or choose from the extensive smartphone and flip phone options sold by T-Mobile.
#6 Verizon - Best Coverage

What We Like Most:

Unlimited plans start at $40
Get the newest smartphone tech
Unlimited, shared and single device plans
Discounts for seniors, veterans and first responders

3 / 5

See Pricing
Overview
Verizon offers a variety of cell unlimited, shared data, single device, and international cell phone plans. It’s safe to say that Verizon also has the largest selection of smartphones than the other carriers we cover. From smartphones, tablets, smart watches, wearable tech and more, Verizon has everything under one roof. See the full write-up of Verizon phones for seniors here.

Seniors may see a bit of savings on their data plans with the Go Unlimited 55+ plan. Readers, please note – the Verizon Go Unlimited 55+ offer is only available to those with a Florida, Illinois, Missouri, Texas or Detroit, Michigan, billing address.

Phones: Verizon offers a wide range of handsets to choose from – check out their range online or in stores.
Cost: Unlimited plans start at $40 mo./line.
Calls: Unlimited
Texts: Unlimited
Data: Unlimited
Contract: Yes – check the specifics of your contract before purchase. We noticed that early cancelation attracts fees of up to $350, and in some cases, there is a minimum use fee as well. We recommend reading the fine print carefully and making sure you understand the fees before sign up.
Extras: DVD-quality streaming, unlimited mobile hotspots, and coverage in Mexico and Canada included.
Ideal for: Seniors looking for unlimited usage with the largest selection of smartphones and related products.
Pros
Get the latest smartphone tech
Discounts offered for veterans and military families
Unlimited, shared, and single device plans available
Lots of options for cell phones, tablets, hotspots and more
International coverage with TravelPass- 5 included each month with AboveUnlimited plan
Cons
Monthly plans tend to be more expensive
Bottom Line
Verizon Wireless makes our Best Cell Phone Plans for Seniors list simply because they offer so much variety in the way of plan options, cell phones and accessories all in one place. Their plans are more expensive than some of the others we have covered, so if budget is a concern, they may not be the right option for you. We like the flexibility of shared data plans as well as the various discounts Verizon offers.
#7 Consumer Cellular - Most Affordable Plan

What We Like Most:

Plans start at $15/month
Change your plan anytime
U.S.-based customer service
Discounts for AARP members

2.8 / 5
Overview
Consumer Cellular primarily caters to the 55+ market and provides flexible cell phone service plans that let customers get what they need every month, and change their plan whenever they want to with no added fees and no long-term contracts. Additional discounts are available for AARP members.

Phones: Consumer Cellular has a wide range of flip and smartphones available, or you can simply use your existing unlocked phone.
Calls: Get 250 minutes of calls for $15 monthly, or unlimited calls for $20 monthly.
Texts: All data plans include unlimited texts.
Data: Plans range from $5 to $40 monthly, depending on how much data you need.
Contract: No contracts – cancel or change plans any time.
Extras: Usage alerts, and savings if you add a second line. Consumer Cellular also offers extra discounts for AARP members, including a 5% saving each month, 30% off selected accessories, and an extended warranty plan.
What we like: We love how flexible and no-fuss Consumer Cellular is. It’s easy to choose the right plan, and easy to change later if you need to.
Ideal for: Seniors who are looking for an affordable, flexible package that lets them purchase as much or as little service as they need month-to-month.
Pros
Discounts for AARP members
Get data plans for as low as $5/month
Choose between AT&T or T-Mobile network
iOS, Samsung and Motorola phones available
Two flip phone options for users looking for basic phones
Cons
No unlimited data option
Bottom Line
Consumer Cellular is all about giving older adults choices. From flexible pricing plans, a variety of phone options (iOS too), and letting consumers decide between T-Mobile or AT&T they are proving to be a popular choice with users 55+. You don’t have to be in the older adult category however, anyone can take advantage of the Consumer Cellular plans and products.
#8 FreedomPop - Best No Contract Plan

What We Like Most:

No long-term contracts
Plan is free up to 200 minutes
Range of plans if more data is needed
Low initial cost for Alcatel Conquest LTE Smartphone

3.9 / 5
Overview
FreedomPop offers seniors a legitimate free mobile phone option. How? Their phone service is based on Voice Over Internet Protocol (VoIP), the same technology used to make calls with Skype. Because FreedomPop piggybacks (legally!) on the networks of other providers, it’s reliable as well as very budget friendly. Read the full FreedomPop review here.

Phones: FreedomPop works with the Alcatel Conquest LTE Smartphone, which costs just $49.99 (activation fee) when purchased through FreedomPop (regular retail price $149.99).
Cost: After purchasing the handset, the basic package is completely free for 200 minutes of calls.
Calls: Free package includes 200 minutes of calls. There is also the option to upgrade to the 55+ plan exclusively for seniors, which costs $24.99 monthly for unlimited calls and texts and 2GB of data.
Texts: Free package includes 500 texts. There is also the option to upgrade to the 55+ plan exclusively for seniors, which costs $24.99 monthly for unlimited calls and texts and 2GB of data.
Data: Free package includes 500MB of data. The 55+ plan includes unlimited calls and texts and 2GB of data. For seniors who need a lot more data, FreedomPop offers a range of data plans ranging from $3.99 to $74.99 monthly.
Contract: No – cancel anytime.
Extras: Users who sign up to the 55+ plan also get VIP support, and can downgrade to the free plan anytime they like.
What we like: We like that when FreedomPop says free, it really means free. 200 minutes of calls and 500 texts is a reasonable offer for absolutely zero dollars. We also appreciate the reasonably priced paid options for seniors who need a little more bandwidth.
Ideal for: Budget-conscious seniors who need a low-cost cell phone option.
Pros
Nationwide 4G LTE coverage
Users report great customer service
Great for users who don't need much data
Cons
Phone is not senior-specific
Data plan options are limited
Bottom Line
FreedomPop is keeping it simple and cheap with their senior-friendly phone plan offering. We’d like to see additional options for phones, the current phone isn’t designed for seniors and may not be a great fit for all users. For seniors who need a lot of data, the largest plan of 4GB at $34.99/month is still quite a deal.

Whether you are looking for a simple call and text package or high-speed internet, you’re sure to find the ideal senior cell phone plans for you and your loved ones among this list.

61 Comments

Big Bear says:

December 4, 2019 at 4:44 pm

I’m looking for a senior deal , AT&T is a rip $60 a month , lousy service , my gut keeps telling me T-Mobile , I had them before and it seemed good at that time , I wanted to keep T-Mobile when I had them but moved to the country outside city and I was told that AT&T WAS the only service that would work , wow ! Barely worked I believe I’ve been ripped off for last six years , my wife and I $120.00 a month , they never upgraded their service all they did waspick my pocket What a rip off , I’d forget dealing with AT&T the rip off artists 😡😡😡😡😡😡

Reply
lindy says:

December 3, 2019 at 2:54 pm

I have an Alcatel Tetra with a pay as you go plan. No monthly fees. Paid $100 for 1000 minutes to be used within a year. It does texting but I rarely use it. Husband has the same phone. It serves our purpose – Ability to make phone calls away from home and texting when necessary. I don’t know if it has a GPS. I have had a similar plan for all the years I have used cell phones. Simply won’t get tangled into a month plan. I’m 70 so all the other gizmos are of no interest to me.

Reply
T. Taylor says:

December 1, 2019 at 5:41 pm

I signed up as senior with T-Mobile. I added second line for disabled friend. For the past three months bill has escalated between 6 and 8 hundred bucks. I paid at least 300 each month. Phone shut off when mistake made with pay date. I called 5x before service was turned back on.

Reply
john nolan says:

November 29, 2019 at 3:13 pm

I look at all these plans for seniors im 75 have Verizon plan LG Flip 4G phone TALK & TEXT 500MB DATA 5000.000 IT COST $ 30.00 MONTH I ask Verizon how much it would cost me go from flip tow smartphone wow it would b $50.00 to $ 80.00 month I keep my LG 4G Phone

Reply
Linda Ahlers says:

November 20, 2019 at 2:57 am

I need a simple cell phone for my sister with special needs,

Reply
Fred Spencer says:

November 19, 2019 at 5:37 pm

AT&T is a complete rip off. Signed up for a complete package with Direct TV, internet, home phone, and 2 cell phones. I was told the total would be around 300.00 per month for unlimited service. First problem was with Direct TV; was never able to get added to package. In addition, was never able to speak with representative that I could understand. Internet and home phone is over priced. For 2 cell phones, used less than 100 hours a month, home phone, and internet, this month I have been billed for over $400.00. Two months ago, I was billed for overages of $50.00, last month I was billed for overages of $100.00, this months bill, I am billed for overages of $125.00. Each month I have called to see how I could have overages like that. They can not tell me how or where the overages come from. My wife and I live in the country and are the only 2 users of the internet and 2 cell phones. No one lives within 1/2 mile of us. We can’t be using that much data?????????

Reply
Otter says:

November 19, 2019 at 4:05 am

My wife and I use Google Fi. It runs on Sprint, T-Mobile and US Cellular (USC has the best coverage in our area.) Plan is $20/mo and $15 for each extra phone. Data is shared at $10 a GB. Data is prorated to what you use. If you use a lot of data, it’s free once you hit a certain amount. 6GB and more is $60 for two lines. The top limit changes based on the number of lines that are on the plan. It uses WiFi when it can, so we have never broken 1 GB until we used the mapping on a recent trip. To use all their features you may have to buy their phone. My wife had issues with her phone and they worked diligently with her to get it corrected.

Reply
Warren says:

November 14, 2019 at 9:29 pm

I’ve had AT&T, Verizon, Metro, T-Mobile, and now have Total Wireless with two line, unlimited everything, no contract, for $60 a month with auto pay. Use your own phone. Can’t remember if there was an activation fee. Beware of Metro because there are dead spots in their nationwide coverage, right down to a block in the subdivision. Had a time getting a refund even though I never used it. Cancelled Verizon as they were charging me $30 a line just to have data so they could download to me (they said). I never used the data option. AT&T was good when I first had it but prices and plan kept changing. T-Mobile is probably the best, IMHO, and Total Wireless uses then as their carrier. I’ve had one issue with Total Wireless since I’ve had them and it was cleared quickly.

Reply
A.Repp says:

November 9, 2019 at 6:46 pm

Tracfone – 3 yrs. First phone was unlocked GSM, recent phone last Christmas season through online shopping network, phone, case & 1 year plan, good price. Chat during weekdays. There are now Unlimited plans $20, $25, $35 per month. I am on autorill plan, considering mentioned plans since there has been increase of pics received. It took time to figure how to contact Tracfone, contact weekday, not weekends. Probs have occurred but less then other providers. Plans reasonably priced.

Reply
Tera says:

November 8, 2019 at 4:34 am

I agree, Verizon customer service is the worst, I will never do business with them again, they canceled my rolled over minutes, over $700 worth of rolled over minutes, probably just wanted to get it off the books. Steer clear of these cheaters! FreedomPop has very poor service, calls cut out constantly, very annoying, I will not do business with them again, they charged my credit card in error several times and would not give refunds, this stealing makes them look like they’re desperate or like they’re about to go out of business. Steer clear of these scammers! I am now with Ting, but they said they might raise the price in March 2020, if the increase makes it cost more than $10 per month then I will go with either Tello Wireless for $10 per month for unlimited talk and text and 1 GB of data or Hello Mobile for $10 per month for unlimited talk and text and 1 GB of data. All three run on the Sprint network.

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JT says:

November 1, 2019 at 11:17 pm

I’m preparing to purchase my first smartphone and despite lots of reading I need some suggestions. I primarily want to use the phone for the navigation feature. I send few text messages and would only need it to make emergency calls because I still have a landline phone at home. No need for the other bells and whistles. What do you think is the cheapest way to go?

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BJP says:

October 31, 2019 at 3:36 am

Instead of group texts, get all your family to put WhatsApp on their phones. My family group includes our foreign exchange student in Poland and family members in various states. Pics, texts, gif all post with no additional charges. FWIW, I’ll be heading to AT&T in the morning to “discuss” the new bill they just sent me including doubling my data which I did not ask for.

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John Doe says:

October 30, 2019 at 4:51 pm

To Whom It May Concern, Freedompop is the worst company on the planet. They overcharge and double dip your account and never refund or return any of your money if you are right or not they don’t care it’s in their contract. In good English your money is lost for ever. Read the contract very carefully and don’t get blinded by their low advertisements. They are also pretending to run under AT&T and AT&T don’t know and never heard anything about this. They have no service of any repair or else “Find your own local repair company” is their method. Conclusion: Stay far away from this company you will loose always. And all devises are refurbished and defected. Yours, A Victim and a burned customer

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Leah Chauvin says:

October 5, 2019 at 3:16 pm

I have had Tracfone for many years and their service was outstanding, however, here lately their service has gone way down. They sent me a Smartphone which I did not ask for and then could not help me set it up. They also stopped my double minute plan and wanted me to set up an email account on my “new” phone. According to the start up booklet, it states that if one tries to connect to the internet on a tracfone, it may take up to an hour to connect. In the meantime, you are wasting your precious minutes. After countless calls for help to Tracfone, I gave up and filed a complaint with BBB. When I use up the minutes I have on Tracfone, I’ll be switching. Customer service is nil at Tracfone.

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Mairin says:

October 2, 2019 at 6:41 pm

I don’t believe Verizon should be listed at all. I feel they’re pulling a bait and switch. I’ve received advertising for their senior plan, but when I contact them they tell me they don’t have one. Since it’s limited only to people who live in certain states I don’t think it’s worth including.

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1. Frances E Swallow says:
  
  October 8, 2019 at 2:19 am
  
  I DO NOT LIKE VERIZON. I think they are the most expensive. That is why i like Consumer Cellular.
  
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2. George says:
  
  November 4, 2019 at 8:32 pm
  
  The list above does list the states that this programs is available in, so no “bait-and-switch” here.
  
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Diana says:

September 27, 2019 at 9:57 pm

I am looking for a plan for my 85 year old parent who only will use calling in US plus calls made to Europe. Suggestions?

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1. MyaC says:
  
  October 16, 2019 at 11:36 pm
  
  Diana did you get any answers? I have a similar situation. My mom will be traveling to Europe in the next few weeks. Just want to be able to communicate with her. She doesn’t need unlimited data or texts.
  
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Lois Noble says:

September 4, 2019 at 11:00 pm

Consumer Cellular will block your text messaging if your sending out too many texts messages and ask you to use another carrier, no lie this just happened to me.

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1. Char says:
  
  September 9, 2019 at 10:57 am
  
  How much are you texting?
  
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  1. Sue says:
    
    October 15, 2019 at 2:31 pm
    
    I have been with Consumer Cellular for years. I switched phones and plans on several occasions with not ever a problem. this year I was in the process of moving from one state to another and with all the confusion and downsizing that I was having to do I missed a month-and-a-half on my payments which I have never ever in late. They disconnected my service and they would not even give me a week and a half until I got my social security check so I can pay them. Each month it goes up and now they are saying I’m ninety days behind. I’m doing my best to get this paid for before another month comes and I get another $25 stuck onto it. I am desperately looking for another plan. Consumer Cellular is fine as long as you don’t have any late payments. regardless of how good a customer you have been in the past they are totally unwilling to work with you.
    
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    1. Neil D says:
      
      October 17, 2019 at 6:32 pm
      
      Go with Tracfone, they are pretty simple. They have a 30 day smart phone plan with unlimited calls/texts and 1 GB of data for 20.00 plus tax. Check them online. You may be able to use your current phone.
      
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    2. George says:
      
      November 4, 2019 at 8:33 pm
      
      Hi Sue! You will find that all carriers will disconnect your service if you are over 45 days late on your payment.
      
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      1. CR says:
        
        November 5, 2019 at 1:09 pm
        
        I am currently on Straight Talk and also on SS. They disconnected my service for being two days late.
2. Char says:
  
  September 9, 2019 at 10:58 am
  
  My mom texts maybe 4 or 5 times a day. Is that too much?
  
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3. Rosemarie says:
  
  October 12, 2019 at 8:23 pm
  
  Really does this happen? I was just about to sign up with them until I read this. Our family (8 adults & 6 kids) use a group family text message to share our daily happenings (including: pictures, videos & any things or events we would like to share for the day. One family lives in Colorado, one in Austin,Tx, one in Sachse,Tx., one in Naples,Fl. and us in Richardson,Tx. Sometimes the iMessage will go back & forth many times throughout the day. We do this more then we talk!! It’s so much easier to read and reply to a text message (with work, kids in school &after school sports, dance & activities. I’m going to have to really check into this before I think about signing up with them.
  
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Donna Marko says:

August 26, 2019 at 5:17 pm

With these other carriers do you get WiFi for your smart phone or it that extra also? I mostly text very little phone calls but it’s needed for emergencies. I use the internet daily. I don’t have a computer just the phone.

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1. Margo says:
  
  August 27, 2019 at 9:14 pm
  
  No one mentioned Tracfone. I have used them for years ….. first for my mom who is a senior then for my kids. You only buy what u need …. minutes roll over if u buy $100.00worth and u can have them for a year. Similar for the data and texting. Check them out.
  
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  1. Corey says:
    
    September 6, 2019 at 2:40 pm
    
    I had a brand new Tracfone. The thing quit working after 1 month. Their “customer service” is a joke.
    
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    1. Frances E Swallow says:
      
      October 8, 2019 at 2:20 am
      
      Trac phones are junk.
      
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      1. Neil D says:
        
        October 17, 2019 at 6:37 pm
        
        I have had an Iphone 5s and an Iphone 7. Both have worked. I bought the Iphone 7 when Tracfone had a 25% off deal. Their customer service can be trying. I hear Sprint is a pain also.
    2. Lynda Rivers says:
      
      October 29, 2019 at 8:40 pm
      
      Tracfone is making me buy a new phone to continue service. They say they are switching to a new network. I have been a customer for years, and now they try this one. I am done with them.
      
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  2. Bob says:
    
    October 5, 2019 at 3:20 am
    
    I used TracFone for many years with no problem; however, a couple of years ago when I bought a new phone they missed up my transfer minutes and wanted to short me about 600 minutes. I spent hours on the phone with them trying to resolve it and finally gave up. I will never go back to TracFone again!
    
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Ruth Traci says:

August 16, 2019 at 4:33 pm

I have been researching all plans I have had Verizon forever what a rip I have discovered I am still paying extra 10 for hot spot that I’m not using and is paid for and oh by the way is outdated2017 will be 40 to upgrade? Then my rate is 5.00 late fee every month? Since I didn’t sign up for auto pay? They send me a text and I pay it? They have offered nothing for this confusion they do not care about customer retention so I am doing research to switch to new service all efforts to stay with verizon? Ha just increases .

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Daniela says:

August 5, 2019 at 5:53 am

Spectrum have a cell phone plan for their internet customers. $14.99 for unlimited talk, text and 1G internet.

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1. Ken Wood says:
  
  September 25, 2019 at 12:58 am
  
  You use spectrum mobile? Trying find a good one for my mom who has spectrum internet.
  
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Sherman Brown says:

July 23, 2019 at 4:35 pm

Why do cell phone service providers make the hints so difficult for retirees & seniors? Most seniors just want unlimited talk and a far amount of texting/data service for the occasional email or text message. $100 for two (2) phones, unlimited talk time (and roll-over minutes), and a gigabyte or two for texting/emailing should be a standard.

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1. George says:
  
  November 4, 2019 at 8:35 pm
  
  You can get 2 lines for FAR less, with unlimited everything from T-Mobile for $70, so what’s your complaint?
  
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  1. Bearing says:
    
    November 20, 2019 at 2:28 am
    
    If T-Mobile is in your area, they are the best. Their customer service is there to help. The senior citizen deal is great.
    
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Lori tindall says:

July 11, 2019 at 1:13 am

I need service for two phones for seniors.unliminted text and talk..

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1. Theresa says:
  
  October 2, 2019 at 6:04 pm
  
  I’m 73 and looking for my first cell phone to replace my landline serviced by Spectrum. Want to keep my landline number to switch portals for a cell phone. Do you know a carrier that will do that?
  
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Daplin marcum says:

July 10, 2019 at 2:06 am

I need the cheepist phone service that you have I don’t need e mail or text on it

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Luis L Bombino says:

June 19, 2019 at 5:56 pm

I am already with T Mobile. Need a simple senior,pho. .ne. How do I get it ?

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1. Nancy w says:
  
  August 11, 2019 at 4:18 pm
  
  Hi there, I just called T-Mobile and asked for the 55plus plan and they switched me over the phone. No hassle at all. You have to call though, they don’t automatically switch you when you turn 55 🙂
  
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Pearl white says:

June 6, 2019 at 9:32 pm

I am looking for a plan that is affordable. I am 70 years old and I want a cell phone with unlimited talk n text. It must take a good pic(camera)

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Dwight says:

April 15, 2019 at 3:33 pm

Why is AARP the “holy grail” for seniors? There are other, just as efficient organizations for seniors. AARP is the richest, most political of all the orgs out there. Can’t believe that a company like AT&T and others would fall for their tactics. Go with a straight plan and don’t fall for these so-called “Senior” plans. Just look at the “fine print,” which we shouldn’t have to do.

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1. Terri Blackwood says:
  
  October 19, 2019 at 7:57 pm
  
  Well said! It irritates me as well that AARP is so heavily promoted as though it is the only choice for seniors. AMAC is a good, solid conservative organization for seniors that represents American values and doesn’t support the liberal agenda.
  
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  1. Serena Joyce says:
    
    November 4, 2019 at 2:57 am
    
    Thanks for that info. I dropped AARP because of it’s liberal values. Good to know about AMAC.
    
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  2. CR says:
    
    November 5, 2019 at 1:18 pm
    
    Why do any of them have be political? I don’t want to hear either sides politics.
    
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Ernest J CLARK says:

March 9, 2019 at 4:28 pm

Cell phone plans for seniors, r just like politicians, they r all CROOKS, from the word GO.

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CRAIG MACVARISH says:

December 21, 2018 at 6:58 am

Totally BS…. YOU have done a poor job of plans for Seniors…… Even non-seniors whatever pay these prices… Aren’t we supposed to get a break ?… And please don’t mention consumer Cellular that is the worst plan… Few minutes and plenty of money

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1. Timothy Frohlick says:
  
  April 15, 2019 at 1:11 am
  
  I get wi-fi Republic Wireless for about $6 per month for unlimited text, phone and internet. My wife has a flip phone with GreatCall for $22 per month for 200 minutes of talk. I will be using Consumer Cellular for my mobile I-Phone and that will be another $28 dollars…Not too bad. Of course, I am a millionaire. T
  
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  1. H blain says:
    
    August 31, 2019 at 7:40 pm
    
    200 minutes is nothing if you have several family members in other cities or states. Also data,since many do not have internet, can benefit elderly by getting pictures and information:
    
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  2. Hildi says:
    
    September 6, 2019 at 3:16 pm
    
    The $28 sounds not bad, it is great, if it is all what you pay. Have you checked your bill taxes included, line by line…?. How about $58 + ? still not bad ?
    
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2. Frances E Swallow says:
  
  October 8, 2019 at 2:23 am
  
  Oh no it is not. I have been with them for years. I think they are the best as far as prices.
  
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John says:

November 21, 2018 at 10:21 am

You failed to list Metro PCS. Been with them for years. Flat $30 per month. No surprises. Full service. Check them out.

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1. Sharon says:
  
  January 2, 2019 at 5:21 pm
  
  Metro PCS just told me and my husband that it would be $80 before fees and taxes for us… seniors…and that is if we got the free flip phones. If you’ve been with them for years, consider yourself lucky. There’s no real savings for seniors, not even if you have AARP which gives a whopping 5% discount to members. It’s rough getting cellphones for two on a senior’s budget (and watch out for providers who claim they don’t know what the monthly fees and taxes are)!!
  
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Keith Douglas says:

October 24, 2018 at 6:27 pm

It seems that when I tried to get the Verizon 55+ I was told that it is only given to certain accounts and apparently I wasn’t one of them.

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1. Laurie says:
  
  March 2, 2019 at 11:17 pm
  
  Watch out. Two of my co-workers are on the Verizon plan. But, I was told the same thing. Rep on chat line offered the plan this morning. Then this afternoon when I got back online to sign up after discussing it with my husband, I was told I was not eligible for the plan. When I got through to a human voice, she offered me a plan that increased my bill by $38/month. Beware!
  
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  1. Jacki says:
    
    August 4, 2019 at 4:09 pm
    
    Metro pcs cost me $30 a month unlimited talk text n 2 gigs of data . Your data only slows down after 2 gigs. This includes tax. I dont see why verizon n other top carriers charge so much. Lotta times when u sign up ya get a free smartphone.If you have internet you can use data n save for when ya go away
    
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