Best Cell Phone Plans For Seniors in 2020

Are you looking for a cell phone plan for yourself or a loved one? From contracts to customer service, our team has been busy reviewing cell phones plans for seniors. Below are our favorites for 2020.

Are you looking for a cell phone plan for yourself or a loved one? From contracts to customer service, our team has been busy reviewing cell phones plans for seniors. Below are our favorites for 2020.
Overall Rating:
5 / 5
See Pricing What We Like ↓
Overall Rating:
4.1 / 5
See Pricing What We Like ↓
Overall Rating:
4.0 / 5
See Pricing What We Like ↓

The best senior cell phone plans are budget-friendly, uncomplicated and have zero surprises when it comes time to pay the bill. We took a look at the top cell phone plans for older adults to see how they stack up.

Top Cell Phone Plans for Seniors in 2020

Seniors are more tech-savvy these days, and more likely than ever to have their own cell phone. For some seniors, a cell phone provides the peace of mind that comes from knowing they can call 911, or get in touch with family or friends, whenever they need to.

For others, a cell phone is so much more than that – it’s a way to browse the internet, take photographs, enjoy music, and stay up to date with family, friends and their local community via email and social media.

According to Pew Research, four in ten seniors now have a smartphone. That’s more than double the number from 2013.

Cell phone providers are getting wise to this growing market share, and there are several phones on the market today designed specifically with older adults in mind. We’ve highlighted various senior cell phone plans over the last few years.

Now we’re bringing all of that information into one comprehensive list so you can compare at a glance and figure out which one is best for you, or for the loved one in your life.

What We Looked For

When picking out the best senior cell phone plans, we looked for the following criteria:

  • Ease of use
  • Fair pricing
  • Reliable coverage
  • A good amount of minutes and texts for the money

The Best Cell Phone Plans for Seniors

These are the companies that made the grade – so you’re sure to find something here that meets your needs.

  • What We Like Most:

    • Unlimited mobile hotspot
    • Unlimited talk, text and data
    • Two lines of Unlimited for $35 month/line
    • Stay connected in over 185 worldwide destinations


    Sprint is the fourth largest mobile network provider in the United States, and it has special senior cell phone plans: Sprint Unlimited 55+. Please note that Unlimited 55+ is only available to new customers, and only through physical stores, not online.

    Phones: Sprint offers the option to buy or lease a new phone, or simply use your own.
    Cost: There is an activation fee of up to $30. After that, the cost is $35 per month per line (you can have up to two lines on the package.)
    Calls: Unlimited
    Texts: Unlimited
    Data: Unlimited
    Contract: Yes – ask in store for the specifics of your contract. We noticed that early cancelation attracts fees of up to $350 and if you lease a phone and then cancel you may still have to pay the rest of the lease payments. We recommend reading the fine print carefully and making sure you understand the fees before signing up.
    Extras: All plans offer DVD-quality streaming, international roaming, and mobile hotspots.
    What we like: The choice to buy or lease a handset or use your own offers a lot of flexibility.
    Ideal for: Seniors who plan to use their phone a lot, thanks to the unlimited calls, texts, and data.


    • Great for high-use users
    • $5/line/month credit if you enroll in Sprint AutoPay
    • Stay connected in almost 200 worldwide destinations
    • Keep all devices connected with unlimited mobile hotspot


    • Only available in-store, not online
    • Limited to 2 lines on Unlimited 55+ Plan
  • #2 GreatCall - Best Overall Senior Plan

    What We Like Most:

    • No long-term contracts
    • Phones designed for seniors
    • 5Star Urgent Response included
    • Choose a basic flip or smartphone option
    4.1 / 5
    See Pricing


    GreatCall offers more than just senior cell phone plans. The two main phone offerings from GreatCall are the Jitterbug Flip and the Jitterbug Smart2. Their handsets are specifically designed with seniors in mind, and we love how they deliver sleek, modern designs that are made for senior eyes and hands. Read the full GreatCall cell phone review here.

    Jitterbug Flip

    Phones: With large buttons and a backlit keypad, the Jitterbug Flip phone is easy for seniors to use.
    Cost: Plans start at $14.99 monthly for 200 minutes and $3.00 monthly for 300 texts. There’s also a $99 one-off fee for the handset and setup.
    Calls: The cheapest option offers 200 minutes monthly, whereas the costliest option ($49 monthly) offers unlimited minutes.
    Texts: The cheapest option offers 300 texts monthly, and the costliest option ($15 monthly) offers 1500 texts.
    Data: N / A – the Jitterbug Flip isn’t a smartphone.
    Contract: No – cancel any time.
    Extras: Extras are where the Jitterbug Flip really shines. Each handset comes with the 5Star button users can press to access an emergency call center immediately. The Flip also features a large screen with easy-to-read letters, a flashlight, a camera with built-in flash, and intuitive yes/no navigation that’s easier for seniors to follow. And that’s before we get started on the unique health and safety features such as medication management, access to registered nurses and doctors, health tips, automated check-in calls, scheduled wellness calls with a wellness expert, and more. Caregivers can also keep track of their Jitterbug-owning loved ones thanks to alerts and activity logs.
    What we like: We love the dedicated help button and senior-friendly design. Even seniors with tremors, weakness in the hands or eyesight issues should be able to handle the Flip quite easily.
    Ideal for: Seniors who aren’t looking to get online but just want an easy-to-use and affordable option for making calls and sending texts.

    Jitterbug Smart2

    Just like the Jitterbug Flip, the Jitterbug Smart2 was designed to be super easy-to-use for seniors. This is a smartphone that’s smart about helping older adults stay in touch with its easy-to-use design and intuitive navigation.

    Phones: The Jitterbug Smart2 comes with oversize buttons and text, and simple intuitive list-based navigation, so it’s easy for seniors to see and use.
    Cost: Plans start at $14.99 monthly for 200 minutes, $3.00 monthly for 300 texts, and $2.49 for 40 MB of data. There’s also a $149.99 one-off fee for the handset and setup.
    Calls: The cheapest option offers 200 minutes monthly, whereas the costliest option ($49.99 monthly) offers unlimited talk and text.
    Texts: The cheapest option offers 300 texts monthly, whereas the costliest option ($49.99 monthly) offers unlimited talk and text.
    Data: The cheapest option is $2.49 monthly for 40MB of data. The most expensive option is $30 monthly for 2.5GB of data.
    Contract: No – cancel any time.
    Extras: Just like the Jitterbug Flip, Jitterbug Smart2 comes with a multitude of extras. Each handset comes with a 5Star app users can press to access an emergency call center immediately. The Smart also features a large screen with easy-to-read letters, a flashlight, a camera with built-in flash, talk-to-text capability, a usage meter so seniors can see how much of their plan they’ve used that month, and intuitive list-based navigation that’s easier for seniors to follow. It also has all of the extra health and safety features as the Flip, including alerts and activity logs for caregivers.
    What we like: We love how senior-friendly the Jitterbug Smart2 is. It’s made for ease of use, and the wealth of health-based extras make it much more than just a phone.
    Ideal for: Seniors who want a fully functioning smartphone at a reasonable price.


    • No long-term contracts
    • Low initial cost for phones
    • Two phones to choose from
    • Plans start at just $14.99/month


    • Phones are limited to GreatCall phone plans
  • What We Like Most:

    • Month-to-month
    • Nationwide 4G LTE coverage
    • 14-day money-back guarantee
    • Unlimited talk and text for $15/month
    4.0 / 5
    See Pricing


    Republic Wireless isn’t specifically for seniors, but we think it offers great value that seniors can appreciate. Republic Wireless uses a combination of 4G LTE cellular service and wireless internet to offer reliable, fast connection options across the U.S., but for less money than many big carriers. See the full review of Republic Wireless here.

    Phones: You can use your existing phone or choose from a variety of smartphones offered by Republic Wireless.
    Cost: Unlimited talk and text for $15/month plus the option to add data if you want it at $5 per GB each month.
    Calls: Unlimited
    Texts: Unlimited
    Data: As much or as little as you like, add or subtract data right from your phone.
    Contract: None – cancel any time.
    Extras: Make free calls to the US from anywhere in the world using wireless.
    What we like: We love how affordable and straightforward Republic Wireless plans are. No hidden fees, no complex options, just one monthly fee for unlimited calls and texts, and a reasonably priced sliding scale for data.
    Ideal for: Seniors who don’t need a lot of bells and whistles, but do want a reliable service that they can use for calling, texting, and data.


    • Month-to-month, no long term contracts
    • Add on high spreed 4G LTE data for $5/GB
    • Affordable unlimited talk and text plan for $15/month
    • Bring your own phone or choose from a variety of smartphones for purchase


    • Not compatible with iOS
    • U.S. only- No international coverage at this time
  • What We Like Most:

    • Discounts for AARP Members
    • Get the latest tech or bring your own
    • Unlimited, prepaid and international plans available
    • Wide range of plans depending on your data needs
    3.4 / 5
    See Pricing


    AT&T quietly offers a senior-specific cell phone plan called the AT&T Senior Nation plan. Geared towards people 65 and better, the plan includes 200 anytime minutes, unlimited mobile-to-mobile minutes (with other AT&T Mobility customers) and 500 nights and weekend minutes with no roaming or long distance fees. Unfortunately, this plan does not offer any data and is only available for basic phones. See the full write-up of AT&T here.

    If you are looking for the best AT&T cell phone plan with data, the Unlimited&More plan gets you unlimited talk, text, and data for $40/month/line.

    AARP members receive 10% qualified plans and 15% off wireless accessories.

    Phones: AT&T has a variety of smartphone and flip phones to choose from or bring your own compatible device.
    Cost: AT&T Senior Nation plan costs $29.99/month. If you are looking for a plan with data, the Unlimited&More plan is $40/month/line.
    Calls: AT&T Senior Nation plan includes 200 anytime minutes, 500 nights and weekend minutes. Unlimited calls with Unlimited&More plan.
    Texts: none with AT&T Senior Nation plan, unlimited with Unlimited&More plan
    Data: none with AT&T Senior Nation plan, unlimited with Unlimited&More plan
    Contract: If you bring your own device, the plans are month-to-month. If you purchase a device through AT&T with a contract and terminate service before the end date, there will be an early termination fee.
    Extras: Additional benefits and discounts if you sign up for the AT&T THANKS reward program.
    What we like: Lots of options available in plans and equipment offered.
    Ideal for: For those not needing data, the Senior Nation plan is a great deal. Data users have lots of options depending on data usage.


    • Senior-specific cell plan available for those 65+
    • Substantial coverage area in the U.S., Canada and Mexico
    • Discounts for AARP members and/or through the AT&T reward program
    • Bring your own unlocked phone or choose from a wide variety of smartphones and flip phones


    • Senior-specific cell plan does not include data and only works with basic phones
  • What We Like Most:

    • Perfect for travelers
    • No added taxes or fees
    • Great option for couples
    • Keep current number and phone
    3.1 / 5


    T-Mobile launched its first senior-specific phone in fall 2017. Designed with the older generation in mind, the Unlimited 55+ plan was created to be economical for budget-conscious older adults, but with all the features of any standard smartphone plan. Read the full review of the T-Mobile ONE 55+ plan here.

    Phones: Works with any phone type
    Cost: Two lines for $35/line/month Autopay (includes all fees and taxes). Only need one line? One line for $50/month.
    Calls: Unlimited
    Texts: Unlimited
    Data: Unlimited
    Contract: No – cancel anytime
    Extras: Use in over 200 countries without additional fees, unlimited mobile hotspots at 3G speeds
    What we like: We love that T-Mobile has designed a plan for tech-smart seniors that doesn’t patronize or talk down to them. We also love the very reasonable price, and, of course, the unlimited usage.
    Ideal for: Seniors who want to use their phone for more than just calling. This plan is perfect for web browsing, social media, and streaming, in addition to calls and texts.


    • No surprises, all plans include taxes and fees
    • Unlimited texting and data in 200+ countries
    • 1 hour of data and text on Gogo-enabled flights


    • High data users may be throttled back during times of peak use
  • What We Like Most:

    • Unlimited plans start at $40
    • Get the newest smartphone tech
    • Unlimited, shared and single device plans
    • Discounts for seniors, veterans and first responders


    Verizon offers a variety of cell unlimited, shared data, single device, and international cell phone plans.  It’s safe to say that Verizon also has the largest selection of smartphones than the other carriers we cover. From smartphones, tablets, smart watches, wearable tech and more, Verizon has everything under one roof. See the full write-up of Verizon phones for seniors here.

    Seniors may see a bit of savings on their data plans with the Go Unlimited 55+ plan. Readers, please note – the Verizon Go Unlimited 55+ offer is only available to those with a Florida, Illinois, Missouri, Texas or Detroit, Michigan, billing address.

    Phones: Verizon offers a wide range of handsets to choose from – check out their range online or in stores.
    Cost: Unlimited plans start at $40 mo./line.
    Calls: Unlimited
    Texts: Unlimited
    Data: Unlimited
    Contract: Yes – check the specifics of your contract before purchase. We noticed that early cancelation attracts fees of up to $350, and in some cases, there is a minimum use fee as well. We recommend reading the fine print carefully and making sure you understand the fees before sign up.
    Extras: DVD-quality streaming, unlimited mobile hotspots, and coverage in Mexico and Canada included.
    Ideal for: Seniors looking for unlimited usage with the largest selection of smartphones and related products.


    • Get the latest smartphone tech
    • Discounts offered for veterans and military families
    • Unlimited, shared, and single device plans available
    • Lots of options for cell phones, tablets, hotspots and more
    • International coverage with TravelPass- 5 included each month with AboveUnlimited plan


    • Monthly plans tend to be more expensive
  • What We Like Most:

    • Plans start at $15/month
    • Change your plan anytime
    • U.S.-based customer service
    • Discounts for AARP members
    2.8 / 5


    Consumer Cellular primarily caters to the 55+ market and provides flexible cell phone service plans that let customers get what they need every month, and change their plan whenever they want to with no added fees and no long-term contracts. Additional discounts are available for AARP members.

    Phones: Consumer Cellular has a wide range of flip and smartphones available, or you can simply use your existing unlocked phone.
    Calls: Get 250 minutes of calls for $15 monthly, or unlimited calls for $20 monthly.
    Texts: All data plans include unlimited texts.
    Data: Plans range from $5 to $40 monthly, depending on how much data you need.
    Contract: No contracts – cancel or change plans any time.
    Extras: Usage alerts, and savings if you add a second line. Consumer Cellular also offers extra discounts for AARP members, including a 5% saving each month, 30% off selected accessories, and an extended warranty plan.
    What we like: We love how flexible and no-fuss Consumer Cellular is. It’s easy to choose the right plan, and easy to change later if you need to.
    Ideal for: Seniors who are looking for an affordable, flexible package that lets them purchase as much or as little service as they need month-to-month.


    • Discounts for AARP members
    • Get data plans for as low as $5/month
    • Choose between AT&T or T-Mobile network
    • iOS, Samsung and Motorola phones available
    • Two flip phone options for users looking for basic phones


    • No unlimited data option
  • What We Like Most:

    • No long-term contracts
    • Plan is free up to 200 minutes
    • Range of plans if more data is needed
    • Low initial cost for Alcatel Conquest LTE Smartphone
    3.9 / 5


    FreedomPop offers seniors a legitimate free mobile phone option. How? Their phone service is based on Voice Over Internet Protocol (VoIP), the same technology used to make calls with Skype. Because FreedomPop piggybacks (legally!) on the networks of other providers, it’s reliable as well as very budget friendly. Read the full FreedomPop review here.

    Phones: FreedomPop works with the Alcatel Conquest LTE Smartphone, which costs just $49.99 (activation fee) when purchased through FreedomPop (regular retail price $149.99).
    Cost: After purchasing the handset, the basic package is completely free for 200 minutes of calls.
    Calls: Free package includes 200 minutes of calls. There is also the option to upgrade to the 55+ plan exclusively for seniors, which costs $24.99 monthly for unlimited calls and texts and 2GB of data.
    Texts: Free package includes 500 texts. There is also the option to upgrade to the 55+ plan exclusively for seniors, which costs $24.99 monthly for unlimited calls and texts and 2GB of data.
    Data: Free package includes 500MB of data. The 55+ plan includes unlimited calls and texts and 2GB of data. For seniors who need a lot more data, FreedomPop offers a range of data plans ranging from $3.99 to $74.99 monthly.
    Contract: No – cancel anytime.
    Extras: Users who sign up to the 55+ plan also get VIP support, and can downgrade to the free plan anytime they like.
    What we like: We like that when FreedomPop says free, it really means free. 200 minutes of calls and 500 texts is a reasonable offer for absolutely zero dollars. We also appreciate the reasonably priced paid options for seniors who need a little more bandwidth.
    Ideal for: Budget-conscious seniors who need a low-cost cell phone option.


    • Nationwide 4G LTE coverage
    • Users report great customer service
    • Great for users who don't need much data


    • Phone is not senior-specific
    • Data plan options are limited

Whether you are looking for a simple call and text package or high-speed internet, you’re sure to find the ideal senior cell phone plans for you and your loved ones among this list.


  1. Just spent two hours on the phone with at&t customer service and at&t customer loyalty. We are currently paying $91 and change for cellular service with unlimited phone and text and 300mb of data. We tried to apply for a military discount or a senior discount to our current plan and it turns out there are hidden conditions and plan requirements. We could not apply either discount without upgrading our cellular plan. The bottom line is that after implementing the discount requirements, the bill was higher. At&t is not serious in supporting seniors or veterans. Shame on them.
  2. That AT&T senior plan is kind of a joke. My 89 year old mother has a prepaid smart phone with AT&T as the carrier, pays $30/month for unlimited talk and text. No data with her plan, but the AT&T Senior Plan (above) doesn’t offer data either, and is more expensive as well as offering only limited talk and text minutes. She’s much better off with the regular prepaid plan she now has through AT&T – purchases a prepaid card for $30 with unlimited talk and texting.
  3. I have had Consumer Cellular for a couple of years now and I have never had a dropped call, an incorrect Bill or any other problem. They are very inexpensive compared with other major providers. There are great prices for shared lines. I don’t use much data because I have WiFi at home, so I can’t honestly say much about that. But I would surely recommend you check them out.
  4. Just bought an iphone 11, my 1st smartphone. Can’t do some things without a smartphone like videos/picture storage, etc. Haven’t activated the phone & purchased it unlocked. I currently have T-Mobile pre-paid & have had T-Mobile for almost 16 yrs. with very few issues. Checking out plans, boy you get soaked if you only have one line. My son has Metro & considering going with him. If I go with T-Mobile if I leave pre-paid I can’t go back to it. Checking out Consumer Cellular. My one & only phone a Nokia from 2004 (not even a flip phone) works perfectly except for the occasional no service spot. Wish I could use it forever!
  5. I’m looking for a senior deal , AT&T is a rip $60 a month , lousy service , my gut keeps telling me T-Mobile , I had them before and it seemed good at that time , I wanted to keep T-Mobile when I had them but moved to the country outside city and I was told that AT&T WAS the only service that would work , wow ! Barely worked I believe I’ve been ripped off for last six years , my wife and I $120.00 a month , they never upgraded their service all they did waspick my pocket What a rip off , I’d forget dealing with AT&T the rip off artists 😡😡😡😡😡😡
    1. Just turned 65 yesterday and have been an AT&T customer for years. Called about a senior Plan today. The customer rep said they offer 25% off my current plan but that I must visit a local AT&T store to activate. Has anyone else done this with success?
    2. I have Tmobile 55+ plan. It is a really good plan. Unlimited calling, data etc. $70 for 2 lines. If you use autopay they deduct $5 off each line. Plus you pay the monthly fee for you phone if you don’t pay for it in full up front. The customer service representatives are awesome. They will even talk through messenger via Twitter for support. Tmobile is awesome! I wish you the best!!
  6. I have an Alcatel Tetra with a pay as you go plan. No monthly fees. Paid $100 for 1000 minutes to be used within a year. It does texting but I rarely use it. Husband has the same phone. It serves our purpose – Ability to make phone calls away from home and texting when necessary. I don’t know if it has a GPS. I have had a similar plan for all the years I have used cell phones. Simply won’t get tangled into a month plan. I’m 70 so all the other gizmos are of no interest to me.
  7. I signed up as senior with T-Mobile. I added second line for disabled friend. For the past three months bill has escalated between 6 and 8 hundred bucks. I paid at least 300 each month. Phone shut off when mistake made with pay date. I called 5x before service was turned back on.
  8. I look at all these plans for seniors im 75 have Verizon plan LG Flip 4G phone TALK & TEXT 500MB DATA 5000.000 IT COST $ 30.00 MONTH I ask Verizon how much it would cost me go from flip tow smartphone wow it would b $50.00 to $ 80.00 month I keep my LG 4G Phone
    1. My mom is 89, has a prepaid smartphone and buys the $30/month prepaid card. She gets unlimited talk and text for that price. She doesn’t use the internet so this is a good option for her. It is better than what AT&T is offering for their Senior Plan, above.
  9. AT&T is a complete rip off. Signed up for a complete package with Direct TV, internet, home phone, and 2 cell phones. I was told the total would be around 300.00 per month for unlimited service. First problem was with Direct TV; was never able to get added to package. In addition, was never able to speak with representative that I could understand. Internet and home phone is over priced. For 2 cell phones, used less than 100 hours a month, home phone, and internet, this month I have been billed for over $400.00. Two months ago, I was billed for overages of $50.00, last month I was billed for overages of $100.00, this months bill, I am billed for overages of $125.00. Each month I have called to see how I could have overages like that. They can not tell me how or where the overages come from. My wife and I live in the country and are the only 2 users of the internet and 2 cell phones. No one lives within 1/2 mile of us. We can’t be using that much data?????????
  10. My wife and I use Google Fi. It runs on Sprint, T-Mobile and US Cellular (USC has the best coverage in our area.) Plan is $20/mo and $15 for each extra phone. Data is shared at $10 a GB. Data is prorated to what you use. If you use a lot of data, it’s free once you hit a certain amount. 6GB and more is $60 for two lines. The top limit changes based on the number of lines that are on the plan. It uses WiFi when it can, so we have never broken 1 GB until we used the mapping on a recent trip. To use all their features you may have to buy their phone. My wife had issues with her phone and they worked diligently with her to get it corrected.
  11. I’ve had AT&T, Verizon, Metro, T-Mobile, and now have Total Wireless with two line, unlimited everything, no contract, for $60 a month with auto pay. Use your own phone. Can’t remember if there was an activation fee. Beware of Metro because there are dead spots in their nationwide coverage, right down to a block in the subdivision. Had a time getting a refund even though I never used it. Cancelled Verizon as they were charging me $30 a line just to have data so they could download to me (they said). I never used the data option. AT&T was good when I first had it but prices and plan kept changing. T-Mobile is probably the best, IMHO, and Total Wireless uses then as their carrier. I’ve had one issue with Total Wireless since I’ve had them and it was cleared quickly.
  12. Tracfone – 3 yrs. First phone was unlocked GSM, recent phone last Christmas season through online shopping network, phone, case & 1 year plan, good price. Chat during weekdays. There are now Unlimited plans $20, $25, $35 per month. I am on autorill plan, considering mentioned plans since there has been increase of pics received. It took time to figure how to contact Tracfone, contact weekday, not weekends. Probs have occurred but less then other providers. Plans reasonably priced.
  13. I agree, Verizon customer service is the worst, I will never do business with them again, they canceled my rolled over minutes, over $700 worth of rolled over minutes, probably just wanted to get it off the books. Steer clear of these cheaters! FreedomPop has very poor service, calls cut out constantly, very annoying, I will not do business with them again, they charged my credit card in error several times and would not give refunds, this stealing makes them look like they’re desperate or like they’re about to go out of business. Steer clear of these scammers! I am now with Ting, but they said they might raise the price in March 2020, if the increase makes it cost more than $10 per month then I will go with either Tello Wireless for $10 per month for unlimited talk and text and 1 GB of data or Hello Mobile for $10 per month for unlimited talk and text and 1 GB of data. All three run on the Sprint network.
  14. I’m preparing to purchase my first smartphone and despite lots of reading I need some suggestions. I primarily want to use the phone for the navigation feature. I send few text messages and would only need it to make emergency calls because I still have a landline phone at home. No need for the other bells and whistles. What do you think is the cheapest way to go?
      1. Sure would love to know the type of plan you are subscribed to. I only need one line, so I’ve been doing research for quite a while to cut my monthly costs. My son currently pays my cellphone bill (Total Wireless) but I’d like to take over this myself, but have to find company with best, but less expense price. I can’t afford $100 per month. I am senior living on fixed income.
  15. Instead of group texts, get all your family to put WhatsApp on their phones. My family group includes our foreign exchange student in Poland and family members in various states. Pics, texts, gif all post with no additional charges. FWIW, I’ll be heading to AT&T in the morning to “discuss” the new bill they just sent me including doubling my data which I did not ask for.
  16. To Whom It May Concern, Freedompop is the worst company on the planet. They overcharge and double dip your account and never refund or return any of your money if you are right or not they don’t care it’s in their contract. In good English your money is lost for ever. Read the contract very carefully and don’t get blinded by their low advertisements. They are also pretending to run under AT&T and AT&T don’t know and never heard anything about this. They have no service of any repair or else “Find your own local repair company” is their method. Conclusion: Stay far away from this company you will loose always. And all devises are refurbished and defected. Yours, A Victim and a burned customer
  17. I have had Tracfone for many years and their service was outstanding, however, here lately their service has gone way down. They sent me a Smartphone which I did not ask for and then could not help me set it up. They also stopped my double minute plan and wanted me to set up an email account on my “new” phone. According to the start up booklet, it states that if one tries to connect to the internet on a tracfone, it may take up to an hour to connect. In the meantime, you are wasting your precious minutes. After countless calls for help to Tracfone, I gave up and filed a complaint with BBB. When I use up the minutes I have on Tracfone, I’ll be switching. Customer service is nil at Tracfone.
  18. I don’t believe Verizon should be listed at all. I feel they’re pulling a bait and switch. I’ve received advertising for their senior plan, but when I contact them they tell me they don’t have one. Since it’s limited only to people who live in certain states I don’t think it’s worth including.
    1. Diana did you get any answers? I have a similar situation. My mom will be traveling to Europe in the next few weeks. Just want to be able to communicate with her. She doesn’t need unlimited data or texts.
  19. Consumer Cellular will block your text messaging if your sending out too many texts messages and ask you to use another carrier, no lie this just happened to me.
      1. I have been with Consumer Cellular for years. I switched phones and plans on several occasions with not ever a problem. this year I was in the process of moving from one state to another and with all the confusion and downsizing that I was having to do I missed a month-and-a-half on my payments which I have never ever in late. They disconnected my service and they would not even give me a week and a half until I got my social security check so I can pay them. Each month it goes up and now they are saying I’m ninety days behind. I’m doing my best to get this paid for before another month comes and I get another $25 stuck onto it. I am desperately looking for another plan. Consumer Cellular is fine as long as you don’t have any late payments. regardless of how good a customer you have been in the past they are totally unwilling to work with you.
        1. Go with Tracfone, they are pretty simple. They have a 30 day smart phone plan with unlimited calls/texts and 1 GB of data for 20.00 plus tax. Check them online. You may be able to use your current phone.
    1. Really does this happen? I was just about to sign up with them until I read this. Our family (8 adults & 6 kids) use a group family text message to share our daily happenings (including: pictures, videos & any things or events we would like to share for the day. One family lives in Colorado, one in Austin,Tx, one in Sachse,Tx., one in Naples,Fl. and us in Richardson,Tx. Sometimes the iMessage will go back & forth many times throughout the day. We do this more then we talk!! It’s so much easier to read and reply to a text message (with work, kids in school &after school sports, dance & activities. I’m going to have to really check into this before I think about signing up with them.
  20. With these other carriers do you get WiFi for your smart phone or it that extra also? I mostly text very little phone calls but it’s needed for emergencies. I use the internet daily. I don’t have a computer just the phone.
    1. No one mentioned Tracfone. I have used them for years ….. first for my mom who is a senior then for my kids. You only buy what u need …. minutes roll over if u buy $100.00worth and u can have them for a year. Similar for the data and texting. Check them out.
          1. I have had an Iphone 5s and an Iphone 7. Both have worked. I bought the Iphone 7 when Tracfone had a 25% off deal. Their customer service can be trying. I hear Sprint is a pain also.
        1. Tracfone is making me buy a new phone to continue service. They say they are switching to a new network. I have been a customer for years, and now they try this one. I am done with them.
      1. I used TracFone for many years with no problem; however, a couple of years ago when I bought a new phone they missed up my transfer minutes and wanted to short me about 600 minutes. I spent hours on the phone with them trying to resolve it and finally gave up. I will never go back to TracFone again!
  21. I have been researching all plans I have had Verizon forever what a rip I have discovered I am still paying extra 10 for hot spot that I’m not using and is paid for and oh by the way is outdated2017 will be 40 to upgrade? Then my rate is 5.00 late fee every month? Since I didn’t sign up for auto pay? They send me a text and I pay it? They have offered nothing for this confusion they do not care about customer retention so I am doing research to switch to new service all efforts to stay with verizon? Ha just increases .
  22. Why do cell phone service providers make the hints so difficult for retirees & seniors? Most seniors just want unlimited talk and a far amount of texting/data service for the occasional email or text message. $100 for two (2) phones, unlimited talk time (and roll-over minutes), and a gigabyte or two for texting/emailing should be a standard.
    1. I’m 73 and looking for my first cell phone to replace my landline serviced by Spectrum. Want to keep my landline number to switch portals for a cell phone. Do you know a carrier that will do that?
    2. Consumer Cellular – $52 for 2 phones. Unlimited text and talk. Haven’t had any problems at all until the last couple of weeks, delayed texts. Trying to figure out what is going on with that. My husband’s phone isn’t doing that. Maybe my phone. Straightens up when I restart it after realizing I haven’t received texts. Again, service has been great.
    1. Hi there, I just called T-Mobile and asked for the 55plus plan and they switched me over the phone. No hassle at all. You have to call though, they don’t automatically switch you when you turn 55 🙂
  23. I am looking for a plan that is affordable. I am 70 years old and I want a cell phone with unlimited talk n text. It must take a good pic(camera)
  24. Why is AARP the “holy grail” for seniors? There are other, just as efficient organizations for seniors. AARP is the richest, most political of all the orgs out there. Can’t believe that a company like AT&T and others would fall for their tactics. Go with a straight plan and don’t fall for these so-called “Senior” plans. Just look at the “fine print,” which we shouldn’t have to do.
    1. Well said! It irritates me as well that AARP is so heavily promoted as though it is the only choice for seniors. AMAC is a good, solid conservative organization for seniors that represents American values and doesn’t support the liberal agenda.
    1. Thank you for the info regarding AARP. I also am offended when they are promoted so heavily by Walgreens and many other organizations including cell phone discounts. AMAC -is what I am checking out next. I have METROPCS unlimited talk and text with 4Gigs of data for 40.00 per month. They will cut your phone off if you don’t pay on the due date. You can not be one minute late. Reception is good and rarely have any issues except understanding the helpline people.
  25. Totally BS…. YOU have done a poor job of plans for Seniors…… Even non-seniors whatever pay these prices… Aren’t we supposed to get a break ?… And please don’t mention consumer Cellular that is the worst plan… Few minutes and plenty of money
    1. I get wi-fi Republic Wireless for about $6 per month for unlimited text, phone and internet. My wife has a flip phone with GreatCall for $22 per month for 200 minutes of talk. I will be using Consumer Cellular for my mobile I-Phone and that will be another $28 dollars…Not too bad. Of course, I am a millionaire. T
      1. 200 minutes is nothing if you have several family members in other cities or states. Also data,since many do not have internet, can benefit elderly by getting pictures and information:
      2. The $28 sounds not bad, it is great, if it is all what you pay. Have you checked your bill taxes included, line by line…?. How about $58 + ? still not bad ?
    2. I have used Consumer Cellular for 2 years now, $52 for 2 phones, unlimited text and talk and 3GB of data. Can’t complain at all!
    1. Metro PCS just told me and my husband that it would be $80 before fees and taxes for us… seniors…and that is if we got the free flip phones. If you’ve been with them for years, consider yourself lucky. There’s no real savings for seniors, not even if you have AARP which gives a whopping 5% discount to members. It’s rough getting cellphones for two on a senior’s budget (and watch out for providers who claim they don’t know what the monthly fees and taxes are)!!
  26. It seems that when I tried to get the Verizon 55+ I was told that it is only given to certain accounts and apparently I wasn’t one of them.
    1. Watch out. Two of my co-workers are on the Verizon plan. But, I was told the same thing. Rep on chat line offered the plan this morning. Then this afternoon when I got back online to sign up after discussing it with my husband, I was told I was not eligible for the plan. When I got through to a human voice, she offered me a plan that increased my bill by $38/month. Beware!
      1. Metro pcs cost me $30 a month unlimited talk text n 2 gigs of data . Your data only slows down after 2 gigs. This includes tax. I dont see why verizon n other top carriers charge so much. Lotta times when u sign up ya get a free smartphone.If you have internet you can use data n save for when ya go away

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