Bay Alarm Medical Alert

Editor's Rating:

4.7 / 5
See Pricing 844-205-6061

Since 1946, Bay Alarm Medical has been making some of the most popular and highly rated medical alert systems. Both affordable and simple to install, they provide a great way to keep your loved ones safe and allow them to maintain their independence. But just what type of systems are offered by Bay Alarm Medical, and which one is right for you?

In this rundown of Bay Alarm Medical, I’ll be giving you an overview of each of the products offered by them. We’ll also take a closer look at their monitoring, pricing, and accessories. Keep reading to learn more.

Bay Alarm Medical Full medical alert lineup
Bay Alarm Medical Full medical alert lineup

Purchasing Your Bay Alarm Medical Alert System

Each of Bay Alarm Medical’s systems can be purchased either over the phone or through their website. Personally, I think the website is the more effective option, as you can easily compare the features of each system in addition to the different monitoring options they offer. Once you’ve selected a system, you will then be prompted to add any additional products and services to your package. This is where you can purchase extra wall buttons, pendants, wristbands, lock boxes, and even an extended warranty.

FYI: Bay Alarm Medical will waive the cost of ground shipping if you sign up for the Premium Protection plan.

Bay Alarm Medical Monitoring

Each Bay Alarm Medical system is monitored by one of their three monitoring centers located throughout the U.S. When you press your help button, you’ll be immediately connected to a trained professional who will assess your situation and respond accordingly by calling one of your emergency contacts or emergency services. Their 24/7 monitoring centers are also TMA Five Diamond Certified, a pedigree that indicates the rigorous training of each of their operators.

But how do each of their medical alert systems work? Let’s take a closer look.

Bay Alarm Medical Alert Systems

Here is an overview of the different systems offered by Bay Alarm Medical.


This system is the perfect option for older adults who spend much of their time at home. Like most landline medical alert systems, this one includes a base station and a help button that can be worn as either a pendant or a wristband. The base station features a powerful speaker and microphone, capable of two-way communication at a range of up to 1,000, more than enough for most home sizes. Although the standard iteration of this unit operates through a landline, it can also be connected through AT&T’s cellular network for an additional $10 per month, which is much less than the cost of adding a landline in your home.

Bay Alarm Medical Equipment
Bay Alarm Medical Equipment

Both the pendant and wristband buttons are waterproof, meaning they can be worn in the shower or tub. Since most falls occur in the bathroom, this is a great feature to include. Another great feature is the base station’s backup battery. In the event of a power outage, your base station will continue to function for up to 32 hours, and the backup battery will recharge itself once power has been restored.

For their In-Home system, Bay Alarm Medical offers three different protection plans, all of which include 24/7 U.S. based monitoring. Let’s take a look at the finer points.

In-Home Protection Plans

Standard Protection Preferred Protection Premium Protection
Monthly Cost $19.95 $24.95 $29.95
24/7 U.S. Based Monitoring Yes Yes Yes
In-Home Base Unit Yes Yes Yes
Personal Help Pendant or Wristband Yes Yes Yes
Wall Buttons No 2-Pack 4-Pack
Free Ground Shipping No No Yes


For the more adventurous and mobile person, Bay Alarm Medical’s On-The-Go system is the ideal way to remain safe both inside and outside the home. This system includes a charging dock and a GPS help button that can be worn around your neck or at your waist with the included belt pouch. Powered by AT&T’s cellular network, this unit can connect you to Bay Alarm Medical’s monitoring center just about anywhere you are. What’s more, its GPS capabilities provide the dispatcher with your location information, ensuring that the help you need can find you.

On-The-Go Alert System
On-The-Go Alert System

Additionally, when you sign up for either the Preferred or Premium protection plans, you’ll receive access to Bay Alarm Medical’s Caregiver Tracking app. Using your smartphone, this handy app can allow you to track the location of your loved one, in addition to receiving notifications whenever their system’s battery gets low. With the Standard protection plan, this app costs an additional $5 per month.

Similar to the In-Home system, the On-The-Go system can be purchased with three different protection plans. Here’s an overview of the features of each one.

On-The-Go Protection Plans

Standard Protection Preferred Protection Premium Protection
Monthly Cost $24.95 $29.95 $39.95
Equipment Charge $79 $79 $79
24/7 U.S. Based Monitoring Yes Yes Yes
Caregiver Tracking No Yes Yes
Auto Fall Detection No No Yes
Free Ground Shipping No No Yes

The More You Know: Although the On-The-Go system requires a $79 equipment charge, after this, you own the device, as opposed to having to lease it.


Bay Alarm Medical’s In-The-Car system is the first medical alert device made specifically for use inside an automobile. The device, featuring a 12V plug, can fit into almost any vehicle, and much like the On-The-Go system, it also features GPS capabilities, meaning that both loved ones and the monitoring center can track your location in the event of an emergency.

In-The-Car System
In-The-Car System

Another cool feature is its automatic crash detection. Much like automatic fall detection on a traditional medical alert system, this device’s crash detection can automatically contact the monitoring center in the event of an accident on the road. This system’s two-way talk would then allow you to communicate with the dispatchers and receive the appropriate assistance. For only $29.95 per month, with no equipment fees, this system is an affordable way to keep your loved one protected on the road.

Bundle & Save

In addition to each of its three systems, Bay Alarm Medical also offers two bundled systems. If you’re looking for protection both inside and outside the home, these options offer some savings. Here’s an overview of each package.

On-The-Go, Fall Detection, and Wearable Pendant
On-The-Go, Fall Detection, and Wearable Pendant

Bundle Pricing and Features

In-Home + GPS; $39.95/mo In-Home + Car; $39.95/mo
Equipment Cost $79 one-time fee $0
24/7 Monitoring Yes Yes
In-Home Base Station Yes Yes
In-Home Help Button Yes Yes
GPS Help Button Yes No
In-Car Medical Alert No Yes
Monthly Savings $4.95 $9.95

Bay Alarm Medical Add-ons

There are also a few different add-on accessories to choose from. Let’s take a closer look at each of them.

  • Lockbox: Sure, Bay Alarm Medical can connect you to emergency services such as the police, ambulances, or the fire department, but how do they get into my house once they’re there? To avoid breaking down your front door, a lockbox is an easy way to let people in when you’re unable to. Basically, it’s a secure box that can be attached to the front door. In the event of an emergency, all first responders need to do to access the key inside is to enter the code provided by Bay Alarm Medical. A lockbox can be added to any Bay Alarm Medical system for $8.95.
  • Additional Buttons: Of course, each Bay Alarm Medical alert system already includes a help button, but sometimes it’s nice to have a backup, available as either a necklace or bracelet. These devices boast incredible five-year battery lives, total waterproof design, and ranges of up to 1,000 feet. Extra buttons, be they pendants or wristbands, cost $34.95 each.
  • Bella Charms: Let’s be honest: not all seniors want everyone to know that they’re wearing a medical alert button. For the more stylish among us, Bay Alarm Medical offers what they call Bella Charms, essentially stylish necklace pendants that hide the medical alert button from view. There are four different options, Stella, Bellarosa, Fantasia, and Marina, in shades of purple, pink, blue and black. The clunky appearance of a medical alert pendant can sometimes prove enough to keep people from wearing them, and the Bella Charms provide a way to mitigate this. However, note that these will only work with the Standard Necklace Help Button for use inside the home, so if you have a wrist pendant, it’s a no-go. The Bella Charms cost $27.95 apiece.
  • Wall Buttons: Let’s say you’re without your medical alert pendant for whatever reason; the wall buttons are a great back up plan to contact help at home. We recommend putting them near the ground in high-risk areas like your stairs, bathrooms, and kitchens. Like the wearable buttons, the wall buttons have five-year battery lives and are completely waterproof. Simply peel and stick to install them! When purchasing a Bay Alarm Medical system over the internet, you can add extra wall buttons to your system for $5 each.
  • Vial of Life: Finally, the Vial of Life are cards that list out all of your vital medical information, protected in a plastic sleeve. Bay Alarm Medical says to place them on the refrigerator. Every new subscription to Bay Alarm Medical includes one vial of life; however, additional vials can be purchased for $8.95. This is a great option for couples using the same medical alert system.
  • Auto Fall Detection Button: For $10 extra per month, Bay Alarm Medical offers an auto fall detection button. Using a sophisticated array of sensors, this device can sense when a fall has occurred and automatically calls the monitoring center.

As you can see, Bay Alarm Medical has a comprehensive selection of medical alert systems and accessories, but to save money, I’d recommend purchasing a bundle as opposed to multiple, individual systems.

Bundle and Save: Both the Preferred and Premium protection plans come with additional wall buttons.


When it comes to cost-effective ways to care for the older adult in your life, Bay Alarm Medical definitely holds its own. From the basic in-home system, to their innovative car and mobile GPS systems, Bay Alarm Medical has a medical alert system for just about any type of person and lifestyle. Sure, there are a few additional add-ons I’d have liked to see, such as a medication dispenser, which can be purchased with a medical alert system from Philips Lifeline. Still, with systems built to suit any taste, Bay Alarm Medical is a solid and affordable option.

Bay Alarm Medical Frequently Asked Questions