Medical Guardian vs Bay Alarm Medical

Our editorial team has compared each company, costs, product specs and product add-ons. Scroll down to see our recommendation.
Amie Clark

Side-by-side comparison:

Side-by-side comparison: Medical Guardian Logo Bay Alarm Medical
Editor's Rating
4.8 / 5 stars
4.7 / 5 stars
Equipment $0 for Most Systems; $99 for Freedom Guardian Smartwatch $0 for Most Systems; $79 for GPS Help Button; $179 for SOS Smartwatch
Monthly Price Range $29.95 - $79.95 $19.95 - $59.95
Activation Fee $0 $0
Shipping Cost $9.50 for monthly, quarterly, and semiannual plans; $0 for annual plans $9.95 for monthly and quarterly plans; $0 for semiannual and annual plans
Contracts Not Required Not Required
Return Policy 30 Days 30 Days
Product Features
Connection Landline or Cellular Landline or Cellular
Two-Way Talk
In-Home Backup Battery Life 30-32 hours 32 hours
In-Home Range 600 - 1,300 feet 1,000 feet
On-the-Go Battery Life 24 hours for Mobile Guardian; 5 days for Active Guardian; 2 days for Freedom Guardian smartwatch 3 days for GPS Button; 24 hours for SOS Smartwatch
Water-Resistant Help Button
24/7 USA-Based Monitoring
Add Ons
Fall Detection $10/month $10/month
Spouse Monitoring $2/month Free with purchase of additional help button ($35)
Wall-Mounted Help Buttons
Phone Number* 800-520-5889 844-284-7976
Website View Website View Website

*We recommend calling because representatives can sometimes offer special deals or pricing. We make every effort to provide and maintain accurate information on our site. However, the businesses reviewed on our site may periodically change their pricing, equipment, and packages and there may be a lag between the time they make such changes and the time we become aware of such changes. If you identify any outdated or inaccurate information, please contact us here.

Editors Recommendation

Generally, we recommend Bay Alarm Medical over Medical Guardian for their low monthly fees for medical alert systems. However Medical Guardian may be a better fit if you need coverage in a large home or are looking for an inexpensive smartwatch option.

Medical Guardian and Bay Alarm Medical alert services are designed to offer a sense of security––whether you’re at home or away. On the surface, both of these companies are quite similar. Each of them offers a variety of systems and devices that allow subscribers to obtain help quickly in an emergency. They also offer automatic fall detection, no-contract service agreements, and medical alert smartwatches.

With that said, there are some key differences between Medical Guardian and Bay Alarm Medical. Before you go ahead and purchase a system from one of these companies, you should take a closer look at each of them, ultimately helping you find which one has the right solution for your needs.

Medical Guardian Overview

Founded in 2006, Medical Guardian is one of the newer players in the world of medical alert systems. In this short time, it has quickly become one of the most popular ways to protect yourself, both in and outside your home. Their Freedom Guardian smartwatch also offers a modern way to stay protected on the go.

With support for over 200 languages, Medical Guardian will monitor your system with compassion and attention, offering support in the event of an emergency. As an added feature, they offer medication reminders and a lockbox.

Medical Guardian Equipment
Medical Guardian Equipment

Extra Help Buttons: In addition to push-activated wall-mounted help buttons, Medical Guardian also offers voice-activated help buttons.

Medical Guardian Systems

System Monthly Starting Cost Connection For Use Ideal For
Classic Guardian $29.95 Landline In-Home Someone who spends most of their time at home and has a landline.
Home Guardian $34.95 Cellular In-Home Those who spend much of their time at home.
Mobile Guardian $49.95 Cellular On-the-Go A person who wants a mobile medical alert system with GPS.
Active Guardian $44.95 Cellular On-the-Go A person who wants a mobile medical alert system with fall detection.
Freedom Guardian $44.95 (plus $99 one-time equipment cost) Cellular On-the-Go Someone who wants a discreet mobile medical alert system.
Mini Guardian $39.95 Cellular On-the-Go Those who want a discreet medical alert with the option of fall detection.

Bay Alarm Medical Overview

Founded in 1946, Bay Alarm Medical is a leader in the world of medical alert systems. Their professional monitoring centers support over 170 languages, and they are known for their quick and courteous responses to distress calls.

Both in and outside the home, Bay Alarm’s line of medical alert systems provides location tracking, caregiver access, and automatic fall detection––all powered by super-fast 4G LTE service, which is included in your monthly subscription.

Bay Alarm Medical Full medical alert lineup
Bay Alarm Medical’s Full medical alert lineup

FYI: Before contacting emergency responders, Bay Alarm Medical will automatically alert friends, family members, and caregivers, allowing them to help in non-life-threatening situations.

Bay Alarm Medical Systems

System Monthly Starting Cost Connection For Use Ideal For
In The Home $19.95 Landline or Cellular In-Home Someone who spends most of their time at home.
GPS Button $24.95 (plus $70 one-time equipment charge) Cellular On-the-Go Those who want a mobile medical alert system with the option of fall detection.
SOS Smartwatch $24.95 (plus $179 one-time equipment charge) Cellular On-the-Go Someone who wants a discreet, mobile medical alert system.
In-Car Alert $29.95 Cellular In-the-Car Frequent drivers who already have an in-home medical alert system.

Bay Alarm Medical vs. Medical Guardian Similarities

Medical Guardian and Bay Alarm are similar in both their response times and the level of protection they offer in their “at home” and away packages. Both companies have proven response rates of less than 45 seconds, and both companies have earned five-diamond certifications from TMA, the highest standard in the world of monitoring centers.

Medical Guardian Active Guardian cellular medical alert system
Medical Guardian’s Active Guardian

Some other similarities include:

  • No long-term contracts required
  • No startup costs for most systems
  • Automatic fall detection option
  • GPS-enabled devices
  • In-Home landline systems
  • Free activation
  • Optional wall-mounted help buttons
  • Availability of additional help buttons
  • Lockboxes
  • Smartwatch medical alert systems
  • Caregiver apps for smartphones
  • Simple and quick installation
  • 30-day money-back guarantee
  • UL-certified, water-resistant help buttons

Medical Guardian and Bay Alarm Medical Differences

The main differences between Medical Guardian and Bay Alarm Medical come down to the actual devices offered, in addition to their pricing.

With their in-home systems starting as low as $19.95 per month, Bay Alarm Medical has one of the most affordable medical alert systems on the market. Additionally, their on-the-go system, the GPS button, starts at $24.95 per month. Of course, you’ll still have to pay the $79 fee to purchase the equipment, but after a year of use, this will make up for the costly subscriptions you’d find with other companies. On top of this, Bay Alarm Medical is known for offering discounts through AARP, AAA, and USAA.

Medical Guardian, on the other hand, charges significantly more for similar features. Their landline in-home system starts at $29.95 per month, and their mobile units start at $44.95

Systems & Devices

Medical Guardian offers a wrist/bracelet or a waterproof necklace device. All equipment is UL-certified and has up to 32 hours of battery backup. Batteries can last anywhere from three to five years, and your system will notify you when its batteries need replacement. Their in-home systems have an approximate range of 1,300 feet from the base, and they’ll test themselves on a monthly basis to ensure proper function.

On-The-Go, Fall Detection, and Wearable Pendant
On-The-Go, Fall Detection, and Wearable Pendant from Bay Alarm Medical

Bay Alarm Medical offers equipment that is UL-Certified. Both the necklace and the wrist button are water-resistant, and they have a range of up to 1,000 feet from the base station. Batteries can last up to 5 years and have at least 32 hours of back up if needed. Similar to those of Medical Guardian, Bay Alarm Medical’s systems perform self-tests on a weekly basis. Bay Alarm does not offer 24-hour technical support.

Emergency Response & Call Centers

Medical Guardian uses cellular service to maintain contact with their Five Diamond Certified call center. It can take staff at the monitoring center anywhere from 30 – 45 seconds to respond to an emergency.

Bay Alarm Medical uses AT&T or T-Mobile cellular service to maintain emergency connectivity with their call center. Their call center is Five Diamond Certified and has a 45-second response time if an alert is received.

Bay Alarm Medical In-Car Medical Alert side view.
Bay Alarm Medical In-Car Medical Alert side view.

Our Favorite

When it comes down to it, there’s no wrong choice between Bay Alarm and Medical Guardian, two of our favorite medical alert systems. Each of them provides durable equipment, excellent customer service, and a wide range of devices that can protect you both in and out of the home, not to mention that neither company requires long-term contracts.

The differences, however small, lie in the minute details, ultimately making your choice a matter of personal preference. Bay Alarm Medical offers systems with slightly lower monthly costs, making them an excellent option for the budget-minded. Medical Guardian, however, offers in-home systems with a greater range of connectivity, making them preferable for those with larger homes.

Thankfully, both companies have a 30-day trial period, meaning you can try either system risk-free before committing.

Written By
Amie Clark

Amie has been writing about senior care products and services for the last decade. She is particularly passionate about new technologies that help improve the quality of life for seniors and their families. Seeing her parents and grandparents age made Amie ask herself, “Would this be good enough for my loved ones?” In her spare time, Amie enjoys outdoor adventures and spontaneous road trips. Learn more about Amie here