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Medical Guardian Alert Systems

Editor's Rating:

4.8 / 5
See Pricing 855-958-3692

When purchasing a Medical Guardian medical alert system, you are buying from a company with the promise of “a life without limits.” With seven available systems and flexible payment options, it truly does seem to be a company suitable for any older adult’s lifestyle. Medical Guardian offers the choice of the typical in-the-home and on-the-go systems as well as more individualized systems, such as the Family Guardian, which is created for involved family members, or the Freedom Guardian, a smartwatch that goes above and beyond providing the typical medical alert features.

While Medical Guardian is one of the newer players in the medical alert industry––getting its start just 15 years ago––it is quickly becoming one of the most prominent and accomplished companies out there. Today, I will be providing a run-down of the systems, prices, and add-ons that Medical Guardian offers and how their plans compare across the industry.

Presenting Your Options

The first step on our tour of Medical Guardian takes a look into the different systems available to you. As stated above, there is an extremely large range of systems to choose from and each one has its benefits and drawbacks. Because we are aware that every older adult’s experience is unique, we are going to take a close look at each system and what it can provide for you. If you are confused about all of the options Medical Guardian offers, you can take their quiz that will start you down the right track. The quiz will ask you questions along the lines of how often you are away from your home, how frequently you want to charge your system, and if you are seeking coverage for multiple people.

Classic Guardian

Up first we have the Classic Guardian. This is Medical Guardian’s most affordable and simple system. The system runs solely on a landline, meaning there is no need for any cellular plans. The Classic Guardian comes with a pendant or a wristband equipped with a help button and a base, which offers two-way communication and a 32-hour backup battery. With this feature, you would be able to access emergency personnel for over 24 hours even if a power outage were to occur. One of the most impressive features is the 1,300 foot base to pendant range.

Medical Guardian Classic Guardian
Classic Guardian

While this is the most basic of Medical Guardian’s systems, its features are still impressive in comparison to other medical alert companies. For example, Life Alert provides an 800-foot range. The Classic Guardian’s larger range makes for more independence for older adults, which is extremely valuable in our eyes.

Those interested in the most affordable version of Medical Guardian can get a comprehensive look with my in-depth review of the Classic Guardian.

Home Guardian

If you like what the Classic Guardian option has to offer but are not thrilled about the landline necessity, the Home Guardian will make you very happy. The system runs on AT&T cellular network and has an improved LED-lit display screen. However, the Home Guardian does not quite match up to the Classic Guardian’s impressive range and backup battery life. This system offers a 600-foot range and 30 hours of the backup battery. With power outages in the United States on the rise every year for the past decade, I see the backup battery as additional comfort for safety and security no matter what the circumstances.

Medical Guardian Home Guardian cellular in-home medical alert system
Home Guardian

Family Guardian

This plan is best suited for an older adult with family members involved in the caregiving process. This family system can be life changing and reduce the number of times emergency support is needed since 75 percent of caregivers reside within 20 minutes of their care recipient.

With this package, three in-home safety sensors are provided that help track the customer’s movement throughout the day. This way, if there is no movement detected for long periods of time, family members may be more inclined to check on the older adult. This all happens through the Family Guardian App, which is available for both iOS and Android.

Medical Guardian Equipment
Medical Guardian Equipment

The Family Guardian offers a good mix between the Classic Guardian and Home Guardian. Like the Classic Guardian, this system offers a 1,300-foot range; however, it is connected through AT&T’s cellular network like the Home Guardian.

Mobile Guardian

As you might have guessed from the name, the Mobile Guardian is one of Medical Guardian’s more mobile units. It possesses similarities to the Home Guardian in looks and function, however, users are able to take the system with them wherever they please. The Mobile Guardian includes a lightweight wearable pendant that can connect you to the Medical Guardian monitoring center as long as they are within 350 feet of each other. This system also includes built-in GPS technology, which sends your location to the monitoring center each time a call is made.

Medical Guardian Mobile Device
Mobile Guardian

Active Guardian

So far, all of the systems have been pretty typical for medical alert systems. The Active Guardian and Freedom Guardian, however, are where you can truly see the special options provided by this company.

Medical Guardian Active Guardian cellular medical alert system
Active Guardian

The Active Guardian device is waterproof, offers GPS tracking, and, for an additional $10 per month, provides internal fall detection. The system is right in front of the mobile systems, tying with Mini Guardian for the longest battery life, five days. In fact, Active Guardian has so many accolades, I’ve even deemed this lightweight, reliable, two-way communication device the best cellular medical alert system.

Mini Guardian

New to Medical Guardian’s product line, Mini Guardian offers active older adults an affordable, all-in-one cellular medical alert system. At 1.3 ounces, the Mini Guardian weighs about the same as a single AA battery. Waterproof and petite, this discreet device is ideal for seniors looking to avoid the bulky appearance characteristic of many on-the-go systems. Equipped with advanced location monitoring with GPS, 4G cellular, two-way talk, optional fall detection and three color choices, the Mini Guardian boasts life-saving protection in one of the smallest mobile medical alerts on the market.

Freedom Guardian

Last but not least is the Freedom Guardian, which is actually a touchscreen watch with features similar to a mobile phone. It also doubles as a medical alert system. In addition to the nifty and accessible emergency button, the Freedom Guardian features GPS tracking, weather forecasting, text-to-speech messaging, and event reminders that are connected to your day planner. The battery life lasts up to 48 hours and does not require Bluetooth connection or a cell phone.

Medical Guardian Freedom Guardian medical alert smartwatch
Freedom Guardian

Tip: All Medical Guardian systems are waterproof, so there is no need to worry about taking them off while you shower, swim, or go outside in the rain. Since 80 percent of falls happen in the bathroom, it is best to keep your device on for all of your indoor activities.

Add-Ons Galore

Medical Guardian also provides a range of add-ons that can help you customize your medical alert system beyond just choosing your system. Here is a list of the options that will be presented when you purchase your Medical Guardian:

PriceClassicHomeFamilyMobileActiveFreedom
Fall Alert Pendant$10 Per MonthYesYesYesYesYesNo
Voice Activated Wall Mounted Button$5 Per MonthYesNoYesNoNoNo
Additional Neck Pendant$2.99 Per MonthYesYesYesYesNoNo
Additional Wrist Pendant$2.99 Per MonthYesYesYesYesNoNo
Mounted Wall Button$2.99 Per MonthYesYesYesYesNoNo
Lockbox$2.99 Per MonthYesYesYesYesYesNo
Car Charger$25.00 One TimeNoNoNoYesNoNo
Protection Plan$6.99 Per MonthYesYesYesYesYesNo
Enhanced Emergency Notifications$2.99 Per MonthYesYesYesYesYesYes
Medical Guardian wrist button
Wrist Pendant

Discussing Price

Medical Guardian is just as committed to offering their customers range in price as they are with offering a range of systems. For example, their newest product, the Mini Guardian brings a new level of affordability to on-the-go systems. Each plan comes with its own array of benefits. You can take a deeper look at device comparisons here:

Classic GuardianHome GuardianFamily GuardianFreedom GuardianMobile GuardianActive GuardianMini Guardian
Monthly Plan Cost$29.95$34.95$79.95$44.95$49.95$44.95$39.95
Quarterly Plan Cost$89.85$104.85$239.85$134.85$149.85$134.85$119.85
Semi-Annual Plan Cost$179.70$209.70$479.70$269.70$299.70$269.70$239.70
Annual Plan Cost$329.45$384.45$879.45$494.45$549.45$494.45$439.35
Basic Monthly Plan Includes-Free Equipment
-Choice of Neck Pendant or Wrist Button
-Free Equipment
-Choice of Neck Pendant or One of Twp Wrist Button Options
-Free Equipment
-Choice of Neck Pendant or Wrist Button
-Emergency SOS Service
-3-Day Weather Forecast
-Time and Date
-Choice of Black or White Watch
-Free Equipment
-Choice of Neck Pendant or One of Twp Wrist Button Options
-Free Equipment-Choice of neck pendant, belt clip or wristband
-Free equipment
Annual Plan Includes-Free Month of Service
-Free Second Button
-Free Lockbox
-Free Ground Shipping
-Free Equipment
-Choice of Neck Pendant or Wrist Button
-Free Month of Service
-Free Second Button
-Free Lockbox
-Free Ground Shipping
-Free Equipment
-Choice of Neck Pendant or Wrist Button
-Free Month of Service
-Free Second Button
-Free Lockbox
-Free Ground Shipping
-Free Equipment
-Choice of Neck Pendant or Wrist Button
-Free Month of Service
-Emergency SOS Service
-3-Day Weather Forecast
-Time and Date
-Free Lockbox
-Free Ground Shipping
-Choice of Black or White Watch
-Free Month of Service
-Free Second Button
-Free Lockbox
-Free Ground Shipping
-Free Equipment
-Choice of Neck Pendant or Wrist Button
-Free Month of Service
-Free Lockbox
-Free Ground Shipping
-Free Equipment
-Free Month of Service
-Free Lockbox
-Free Ground Shipping
Communication TypeLandlineAT&T Cellular (included with subscription)AT&T Cellular (included with subscription)3G SIM Card, Additional Wi-Fi connectivity (included with subscription)AT&T Cellular (included with subscription)AT&T Cellular (included with subscription)4G AT&T Cellular (included with subscription)

Tip: If you are planning on sticking with Medical Guardian for a long period of time, you may want to consider purchasing the annual or semi-annual plan. These options offer savings in the long run and come with a plethora of benefits, including a free month of service or a free second pendant.

How It All Works

Medical Guardian’s notification system works similarly to the majority of medical alert devices on the market. After pressing your medical alert button, you will be connected with a member of Medical Guardian’s emergency response personnel, who are available during all hours, every day of the year.

For on-the-go products that include two-way communication, however, you can speak to the emergency personnel directly through your wearable device. After communication is established, the emergency response personnel can either send emergency medical services or reach out to one of your friends or family members. If the Medical Guardian emergency personnel cannot hear you after you press the medical alert button or fall detection is activated, they will attempt to reach you through an emergency contact provided by you during setup. If you are still unreachable, Medical Guardian will send emergency medical services your way.

A great benefit of the Medical Guardian systems is the availability of the add-on option for Enhanced Emergency Notifications. With this feature that costs just $2.99 per month, close family or friends that you choose to put in your “Care Circle” will be notified via text and email if an emergency were to occur. Having a support system available to help out is incredibly helpful since an older adult is treated in the emergency room for a fall every 11 seconds. This additional monitoring feature provides peace of mind for those who may be anxious about an older adult living independently.

For Problems or Mistakes

Medical Guardian can charge anywhere up to $350 in fees if any problems arise with your devices. If your device is lost or damaged, an additional equipment fee of $150 will be charged as well. This is pretty high for medical alert systems. For example, the Bay Alarm Medical alert system offers a manufacturer’s warranty that covers any defects, and their protection plan only costs $5 per month. Medical Guardian’s protection plan costs $6.99 per month, which is a small price to pay to avoid that $350 fee. The protection plan covers the replacement cost of one base unit or two buttons every twelve months as well as unlimited battery replacements.

If you choose to cancel your medical alert system, you are responsible for returning all of your equipment to Medical Guardian and billing will not stop until your device is received. Unlike other providers, however, Medical Guardian will not charge any cancellation fees and will refund any months of unused service.

Buying My Medical Guardian

After doing all the research and reading all there is to know about Medical Guardian, it is time to purchase then the Medical Guardian website to help you troubleshoot any problems you may encounter. Medical Guardian is also available in common retail stores, such as Walmart.

However you choose to purchase your medical alert device, I can assure you that there are no secret additional charges, such as installation or activation fees, when you buy a Medical Guardian.

Tip: Talk to a customer service agent to receive additional, hidden discounts. AAA and AARP members may also receive an additional discount.

Our Final Thoughts

If you are looking for an affordable, individualized, modern, and trustworthy medical alert system, Medical Guardian is the company for you. Their unique systems, affordable payment plans, and a wide variety of add on options make Medical Guardian great for all sorts of older adult lifestyles. Whether you are in the home, on the go, or with your family, Medical Guardian has got you covered. In my eyes, Medical Guardian truly is the medical alert company that offers a “life without limits.”

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