Amie has 20 years of experience in various senior care roles at skilled nursing facilities in Oregon and later as Senior Housing Advisor she helped seniors and their families find the best housing and care options.
In that role, Amie helped a client who was at risk of a fall related injury by recommending a medical alert system. From there she began hand-testing medical alert systems and writing reviews for them. Over the past 10 years as Editor of TheSeniorList, Amie’s writing has helped over 800,000 seniors and their families choose the right medical alert system.
20 years experience in various senior care roles at skilled nursing facilities
10 years experience hand-testing medical alert systems
Through her writing, she’s helped over 800,000 seniors and their families choose a medical alert system
From coverage and features, to pricing and equipment — and everything in between. Our experts share their top medical alert systems for couples.
#1Bay Alarm Medical
Their alert systems for couples:
Bay Alarm Medical offers free coverage for a spouse for in-home landline or cellular units. The equipment is easy to install and user-friendly.
Medical alerts mean that so long as seniors keep their pendant or bracelet on them, they can summon help whenever they need it. This is good news for older adults who might be nervous about getting ill or falling, and it helps their loved ones, too. Caregivers can rest more easily knowing that their loved one can get help in an emergency, even if the caregiver isn’t there.
Medical Alerts Aren’t Just For Seniors Living Alone
There’s an image of the typical medical alert user (an image we are committed to changing) of a very frail elderly person living alone. Of course, someone in that situation will absolutely benefit from a medical alert. But what about those who are still very active? Or still live with a partner?
It’s easy to think that if a senior lives with their partner, they don’t need a medical alert. After all, can’t their partner just call 911? We think a medical alert is absolutely necessary even if someone lives with a partner. After all, their partner won’t necessarily know what to do in an emergency.
They might panic and not know who to call. Or if the situation doesn’t seem serious enough to call 911 straight away, they might call around to friends and family but find no one nearby who can respond.
Depending on circumstances, if a senior falls, their partner might not be physically or mentally able to get up and call 911, for example, if they’re ill, or suffering from dementia. And there might be times when their partner is asleep, or out running errands.
Having a medical alert means that seniors can rest easier, knowing that they can get help regardless of whether or not their partner can call it for them.
Why Not Get Medical Alert Coverage For Both People?
There are several medical alert companies these days who offer free or low-cost coverage for a second person. There’s no need to buy a whole second set of equipment – all that’s needed is a second wearable button that’s linked to the system and can be used to summon help.
These options are perfect for seniors who don’t live alone. Both parties are covered, for only a fraction of the cost more than purchasing coverage for one person.
For seniors who live with their partner, we highly recommend getting a medical alert that will cover their partner as well, for a low cost.
What to Look for When Purchasing Medical Alert Systems for Couples
The choice of medical systems out there can seem dizzying. To make it easier to choose the right system, we’ve put together a list of key features we think every medical alert system needs.
Clear pricing. It should be obvious at once how much you’ll pay each month, and what the fee covers. Added extras should also be clearly priced.
Comfortable to wear. It’s natural to be wary of heavy or bulky buttons. There’s no doubt that some companies offer sleeker and more modern buttons than others. Check that the button can be worn as a pendant or on the wrist – seniors are more likely to wear their button if they can try out different ways to find the most comfortable.
Water-resistant. The bathroom is a prime place for slips and falls, so a water-resistant button is a must. That way you know it won’t get removed prior to bathing!
No long term contracts. It should be easy to cancel any time you want to without being penalized. No questions.
Twenty four hour coverage. Seniors should be able to get an agent on the line in moments.
Good range. It’s important to know that the button will work to summon help from anywhere in the house.
A good backup battery. Power outages happen from time to time, and you want to be sure that if one occurs, the unit will keep working.
Questions To Ask Before Buying A Medical Alert For Couples
While deciding whether a medical alert system is right for you, try asking these questions:
Do I have to pay an equipment or setup fee?
Can I cancel my contract at any time?
How easy is it to cancel?
Will I be penalized for canceling early?
What is my monthly cost?
What happens if the system stops working?
What is the typical response time for a call?
How much do I have to pay to add fall detection?
How much will it cost for my spouse to be covered too?
How We Chose the Medical Alert Companies on this List
We only recommend medical alert companies that are dedicated to high-quality service. Every provider on this list has:
Equipment that works exactly as they say it does
No long term contracts ever
Excellent customer service
We’ve chosen our favorite medical alert companies that offer high-quality medical alerts, with spouse coverage at a low cost, or better yet, free. Couples who both need a mobile device for going out and about will need to purchase one system each, so this article focuses on in-home systems.
Top Medical Alert Systems for Couples, Spouses or Roommates
#1. Bay Alarm Medical
Free Spouse Coverage
4.7 / 5
Bay Alarm Medical offers free coverage for a spouse for in-home landline or cellular units. The equipment is easy to install and user-friendly. Call to hear current Bay Alarm Medical offers and pricing.
Bay Alarm Medical is one of our favorite providers. They offer excellent quality and value for money, and their dedication to good customer service is second to none. They’ve been around for 70+ years, making them one of the pillars of the medical alarm community!
Systems offered: Landline or cellular at-home systems so even if you don’t have a landline, you can still get coverage. What’s included: A base station with a button (and an extra button for your spouse if purchased.) Button type: Wrist or pendant. Water-resistant: Yes – in fact, Bay Alarm Medical is one of the few companies that can claim their buttons are fully water-resistant. Add-on features: Purchase extra wall buttons for peace of mind even if you forget to put your button on. Customers can also get a lockbox to make it easy for EMTs to enter their home without damaging doors or windows, and extra insurance in case their system needs to be replaced. Fall detection: Yes, costs an extra $10 monthly. Range: Up to 1000 ft from the base station. Battery: 32-hour backup battery. Cost: Starts at $19.95 monthly. Cost to add spouse: Free Long term contracts: No Equipment / set up fee: No. What customers are saying:
“Customer service was good when needed and the equipment worked well”
“The price is right and I’m always able to get someone on the phone when we have questions or need help. Highly recommend Bay Alarm Medical.”
“Product was delivered promptly. Set up was easy. Our practice run with my father in law was great. Staff very patient and friendly.” Pros: Excellent customer service, very good value for money compared to typical prices, and we love that spouses can join for free. Cons: Not much in the way of extra features compared to some other companies. The verdict: A reliable and affordable system that gives great peace of mind and is easy to set up and use.
#2. Medical Guardian
Best Overall Medical Alert System
4.8 / 5
Medical Guardian sets the standard in the medical alert industry for not only providing best-in-class equipment but also for offering the highest level of customer service. Call to hear current Medical Guardian offers and pricing
Medical Guardian offers a wide range of options, so there’s always a medical alert system to fit your lifestyle. We especially like the addition of voice-activated wall buttons so seniors can get help if they fall, even if they’re not wearing their pendant and can’t reach the wall button. Systems offered: Landline or cellular at-home systems so even if you don’t have a landline, you can still get coverage. There’s also an enhanced “Family” at-home system that comes with activity sensors that caregivers can monitor remotely. What’s included: A base station with a button (and an extra button for your spouse if purchased.) The Family option also comes with activity sensors. Button type: Wrist or pendant. Water-resistant: Yes Add-on features: Customers can purchase wall buttons, voice-activated wall buttons, a protection plan in case of damage, and a lockbox. Fall detection: Yes, costs an extra $10 monthly. Range: 1300 ft – again, very impressive! Battery: 32-hour backup battery. Cost: Starts at $29.95 monthly, or $34.95 monthly for cellular and $79.95 monthly for family. Cost to add spouse: $2 monthly Long term contracts: No Equipment / set up fee: No What customers are saying:
“We know there are other services out there but we think we’ve got the best. We made the purchase after seeing their consumer rating. Also, it did not require a long-term contract. Dealing with their team has been a good experience as well.”
“ It’s working for us and I’m very happy with it. It’s a good deal.”
“They’ve been so nice and the response time has been great. When I have fallen, they were right there. They were spot on. My sense of security now is 100%. I would not go without them. I tell my friends to buy this device as a Christmas gift for their mom or grandma.” Pros: Excellent range of options and we love the addition of voice-activated wall buttons. We love the great range on the product, too. Cons: The Family option is pricey enough to put a lot of seniors off. Although we love the different accessories, there’s not much in the way of activity monitoring or medication reminders. The verdict: A robust and decently priced system that is flexible enough to suit most seniors.
Best for Large Homes
4.6 / 5
Rated A+ by the Better Business Bureau. The in-home range is 1,300ft., perfect for couples with larger homes. Call to hear current LifeFone offers and pricing.
LifeFone is another stalwart of the medical alert community. They offer reliable alert systems backed by a good range of add-on features and accessories. LifeFone stands out by offering a landline-based system that actually travels with you, so customers can take it with them if they go to stay with family or friends.
Systems offered: Landline or cellular at-home systems so even if you don’t have a landline, you can still get coverage. What’s included: A base station with a button (and an extra button for your spouse if purchased.) Button type: Wrist or pendant. Water-resistant: Yes Add-on features: A daily activity check ($6 monthly), a daily check-in call with a call center operative for extra security ($19 monthly), and daily medication reminders ($6 monthly.) Customers can also purchase lockboxes, wall-mounted help buttons, and a protection plan to cover the device if it’s stolen or damaged. Fall detection: Yes, costs an extra $10 monthly. Range: Up to 1300 ft – one of the best we’ve seen! Battery: 30-hour backup battery. Cost: Starts at $24.95 monthly Cost to add spouse: Free Long term contracts: No Equipment / set up fee: No What customers are saying:
“LifeFone has lived up to its promises. They have been responsive to any customer service call and have answered alerts in the proper way.”
“Highly recommend! Great response time and very helpful!”
“Wonderful response when I press the button. They are very kind and handle the calls very professionally.” Pros: We love that the landline system is truly portable, and the added features are fantastic for people who need that little extra bit of security. Cons: It’s really difficult to find anything we don’t like about LifeFone! The verdict: A practical and very helpful system, backed by a great range of added extras for those who need them. Definitely recommended.
For seniors who live with a spouse, getting medical alert protection for you both only makes sense. Choosing a provider that lets a spouse join for free (or very inexpensively), makes it easy to ensure you’re both covered in the event of an emergency.
Amie has been writing about senior care products and services for the last decade. She is particularly passionate about new technologies that help improve the quality of life for seniors and their families. Seeing her parents and grandparents age made Amie ask herself, “Would this be good enough for my loved ones?” In her spare time, Amie enjoys outdoor adventures and spontaneous road trips. Learn more about Amie here
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