Cigna Medicare Supplement Review

Supplemental Medicare insurance plans are designed to cover costs that fall outside of the traditional Medicare offerings, known as Part A and Part B. Supplemental Medicare plans are sometimes called Medigap insurance. Cigna Health offers several types of Medicare supplement plans that allow clients to choose their own medical care providers and renew coverage for a lifetime. Here's what you need to know about these plans if you're shopping for Medicare insurance.

About Cigna Health

More than 95 million U.S. customers are served by Cigna Health, a Fortune 500 company that is publicly traded on the New York Stock Exchange. Cigna was founded in 1982 and remains headquartered in Bloomfield, CT.

This insurer offers Medicare supplement plans in 38 states. As with most insurers, the monthly premium cost for these plans varies based on the insured's location, age, gender, health status and other factors. Cigna Health boasts a global physician network, a stellar reputation for customer service and an unblemished financial record.

 Types of Cigna Medicare Supplement Plans

Medigap plans cover costs that are not covered by original Medicare, including deductibles, coinsurance fees and copayments. Coverage varies by state, so every plan may not be available in your area. Consumers can purchase a Cigna plan from a local subsidiary, including American Retirement Life Insurance Company, Cigna Health and Life and Retirement and Loyal American Life Insurance.

These are the current Medicare supplement plans offered by Cigna:

  • Plan A, which covers Medicare Part A hospital benefit coverage and coinsurance, copayments and coinsurance for hospice care, the cost of the first three pints of a required blood transfusion and Medicare Part B coinsurance and copayments
  • Plan N, which covers everything included in Plan A (with a $20 Part B copay for office visits and $50 copay for emergency department visits) as well as the Medicare Part A deductible, coinsurance for skilled nursing facility care and foreign travel emergency coverage up to selected limits
  • Plan G, which covers everything under Plan N without a Part B deductible and adds coverage for Medicare Part B excess charges
  • Plan F, which covers everything under Plan G along with Medicare Part B deductibles
  • A high-deductible version of Plan F

Medicare supplement plans are standardized by the federal government. This means that every insurance company that offers Medicare supplement plans must offer the same coverage in each type of plan.

Plan F is the most comprehensive, most expensive and most popular plan, accounting for 57% of Medicare supplement plans. Plan N, which is the newest supplement plan, offers the lowest monthly premium for those seeking a budget-friendly option.

Most Cigna Medicare supplement plan members are also eligible for special programs. These include a dedicated telehealth information line and the Cigna Healthy Rewards Program. Customers can purchase separate policies to cover specific health conditions, including cancer and cardiac disease.

Benefits of Cigna Medicare Supplement Plans

Medicare supplement plans from Cigna allow the insured party to see any doctor without complicated network-based coverage. You can pair this coverage with Original Medicare from any insurance provider. The insurer has a wide coverage network and is accepted by most medical practices and health systems.

The quoted rate for your plan or plans is locked in for 12 months, so you can more easily budget for your insurance expenses. You can also access a discount if your spouse or another member of your household also purchases a Cigna plan.

Cigna is also known for its ease of use. The online application is simple to complete and potential members receive a quote within just a few days.

Although Cigna has been the subject of more than 400 complaints to the Better Business Bureau over about three years, all complaints are currently marked as resolved on the agency's website. In addition, the complaint percentage is minimal compared to the sheer number of Cigna customers.

Fans of this product report that Cigna's website is intuitive and easy to navigate, and that the company provides clear, understandable bills and coverage statements. All plans include access to the company's 24/7 Health Information Line, which is staffed around the clock by U.S.- based registered nurses who can answer your health and wellness questions.

Many members note that they like the perks available through some supplement plans, such as an unlimited SilverSneakers gym membership for adults older than age 65 and access to medical transportation services. Members are also eligible for special discounts on organic food, vision exams and corrective lenses, laser eye surgery, yoga equipment, massage, chiropractic care, vitamins and yoga equipment.

Drawbacks of Cigna Medicare Supplement Plans

Although Cigna Health has a reputation for premium coverage, the cost is significantly higher than that of other Medicare supplement plans. However, like all Medicare supplement plans, Cigna's plans have three different ratings that affect the price:

  • Community-Rated plans cost the same for every member no matter what his or her age
  • Issue-Age-Rated plans vary in cost based on the member's age.
  • Attained-Age-Rated plans, usually the most expensive, increase in cost as the member ages.

Limited availability means you might not be able to get the plan you want in your state.

Industry Accolades and Ratings

As one as the world's largest and most powerful insurance companies, Cigna has received the following accolades from industry and consumer advocacy groups:

  • An A+ rating with the Better Business Bureau
  • 9 out of 10 rating from Consumers Advocate
  • 35 out of five star rating from Retirement Living
  • 5 out of five stars from Consumer Affairs
  • A1 financial rating from Moody's
  • A financial rating from AM Best
  • #73 ranking on the Fortune 500

You can enroll in Medicare beginning three months before your 65th birthday and up to three weeks after you turn 65. If you miss this window, you must wait to the annual enrollment period to receive Medicare.

If you're shopping for a Medicare supplement plan and prefer to work with a large, established company with a reputation for quality, Cigna's health insurance products could be a good choice for you. The company has a free first-look policy, which means you can test out your coverage for 30 days with no cost obligation to see how it fits your needs. You can get started by visiting Cigna Health to request a free online quote.