Starkey vs. ReSound Hearing Aids: Our Hands-On Comparison

Starkey vs. ReSound

Starkey Hearing Aids Overview

Starkey has established itself as a leader in hearing aid innovation, particularly in integrating artificial intelligence and health tracking features. The current Starkey lineup centers on several advanced technology platforms:

• Edge AI: Their newest premium lineup features waterproof technology and comprehensive health tracking
• Genesis AI: Advanced sound processing with AI-driven adjustments and excellent connectivity
• Evolv AI: Powerful performance with adaptive listening features
• Signature Series: The first rechargeable, completely-in-canal, invisible hearing aids

Starkey has a strong focus on health integration. The Edge AI model impressed us with its fall detection technology during testing. When we simulated a fall, the device instantly alerted our designated emergency contact through the companion app. This feature alone makes Starkey an attractive option for seniors living independently or those with balance concerns.

Their Thrive app ecosystem offers comprehensive control while also enabling health monitoring capabilities. The app interface is remarkably intuitive, even for those with limited tech experience. Overall, it’s straightforward to adjust volume, change programs, and monitor battery status.

Starkey hearing aids must be fitted by licensed hearing healthcare professionals. Once fitted, they can generally be serviced by most audiologists and hearing specialists, providing flexibility in ongoing care options.

ReSound Hearing Aids Overview

ReSound has built its reputation on exceptional sound quality and connectivity innovations. It pioneered many of the wireless features that we now see across premium hearing aids, including Bluetooth connectivity.

The current ReSound product lineup includes:

• Vivia: Their newest AI-powered hearing aid with exceptional speech clarity
• Savi: High-performance devices with excellent connectivity at a slightly lower price point

While testing the Vivia model in an Auracast-enabled environment, we experienced seamless audio streaming directly from the venue’s sound system to the hearing aids. This could be the future of public space accessibility for hearing aid users.

We also found the Savi model noteworthy, particularly its ability to isolate conversations from background noise. Even with background noise from a crowded restaurant, we could clearly understand speech from people across the table without straining.

ReSound’s Smart 3D app offers comprehensive control options, though we found it slightly less intuitive than Starkey’s Thrive app. However, the ReSound app provides more granular sound adjustment capabilities that audiophiles and those with specific hearing preferences will appreciate.

Like Starkey, ReSound hearing aids require professional fitting through licensed hearing healthcare providers. If you want to kickstart the process online, you can utilize a platform like Yes Hearing.

Performance Comparison

Beyond comparing their technologies and available models, we tested hearing aids from both brands to see how their performances stack up against each other.

The Expert Take

From Kasey Craig

If you already use one of these companies, be sure to talk to your hearing health-care provider before switching to another one. Each hearing aid manufacturer has a distinct sound, and if you are doing well with one and your brain has grown accustomed to it, it might be hard to switch.

Sound Quality and Processing

Both manufacturers deliver exceptional sound quality, but employ different approaches to sound processing.

Starkey’s Edge AI and Genesis AI platforms use Deep Neural Network (DNN) technology that processes language in a similar way that the brain does. The models we tested adapted instantly to changing sound conditions. When we moved from a quiet office setting to a busy street corner, the transition was virtually seamless and required only a minimal adjustment.

On the other hand, ReSound’s Vivia and Nexia models process sound to create a natural soundscape with spatial awareness. They use AI to reduce noise, which we found effective in group conversations with multiple speakers. The ability to maintain awareness of all speakers while still focusing on the primary conversation was impressive.

Environmental Adaptability

Both brands excel in complex listening environments, though with slightly different strengths.

Starkey’s Edge Mode for challenging listening situations delivered a noticeable boost in speech clarity. When we tested this feature in a crowded restaurant with significant background noise, it helped isolate conversations. However, we noticed that this feature sometimes created a slightly less natural sound experience when compared to ReSound’s approach.

ReSound’s Ultra Focus technology provided excellent directional hearing capabilities. When we tested this feature in a busy outdoor setting with significant wind noise, ReSound’s WindBlock feature minimized interference without compromising speech clarity. This makes ReSound well-suited for active individuals who spend significant time outdoors.

Connectivity Features

Both manufacturers offer comprehensive connectivity options, but clearly, ReSound holds a slight edge.

Starkey’s Bluetooth technology provides seamless connection to smartphones and other devices. During our connectivity testing, we enjoyed clear audio streaming from both Apple and Android devices. The Edge AI model maintained stable connections throughout our evaluation period, even when moving between rooms.

Meanwhile, ReSound’s Auracast technology impressed us the most. In our testing at an Auracast-enabled venue, we could connect directly to the public audio system without any additional accessories, something not yet possible with all Starkey devices. For those who frequently attend public events or travel through spaces like airports and train stations, this feature offers significant advantages as Auracast adoption increases.

Health Monitoring Capabilities

Starkey has invested heavily in health monitoring technologies. The Edge AI model we tested had a reliable fall detection feature that detected simulated falls and alerted designated contacts. The physical activity tracking also let us track the wearer’s steps and location from afar.

ReSound devices currently offer limited health monitoring capabilities compared to Starkey. While their app does track hearing aid usage patterns, they don’t provide the comprehensive health metrics that Starkey’s platform offers. For users who prioritize integrated health monitoring, Starkey provides clear advantages in this category.

According to the CDC, falls are the leading cause of fatal and non-fatal injuries for older Americans, affecting one in four adults aged 65+ each year. Starkey’s fall detection feature addresses this critical safety concern directly.

Battery Life and Power Management

Both manufacturers offer excellent battery performance in their rechargeable models.

Starkey’s Edge AI provided up to 51 hours of use on a single 3.5-hour charge, among the best in the industry. This exceptional battery life means users rarely need to worry about running out of power during regular daily use, even with streaming.

In our testing, ReSound’s rechargeable models typically delivered 24-30 hours of use per charge, with the newest Vivia model reaching the upper end of that range. It didn’t match Starkey’s longevity, but that performance is still sufficient for most users’ daily needs.

Both manufacturers offer rechargeable and disposable battery options across their product lines, providing flexibility based on user preferences.

The Expert Take

From Kasey Craig

I have had patients who want to put on their hearing aids in the morning and never think about them again until they take them out at night, and I also have had patients who really enjoy exploring and using all the features of a hearing aid. Neither approach is right or wrong, but it is good to think about which kind of experience you’d like before purchasing a set of hearing aids.

Features Comparison

The functionality and special features significantly impact the user experience with hearing aids. Here’s how Starkey and ReSound compare:

Audio Processing Technology

Starkey’s technological approach centers on their G2 Neuro Processor, which uses artificial intelligence to process sounds like those of the human brain. Additionally, their Edge Mode feature provides an additional layer of processing that can be manually activated when needed in noisy environments.

ReSound emphasizes its Intelligent Focus technology, which responds to the direction a person is looking, prioritizing sounds based on the user’s natural response to their environment. When we tested this feature in various settings, we found it created a more natural listening experience than traditional directional microphone systems.

Mobile Applications

Both manufacturers offer sophisticated smartphone applications that enhance user control and accessibility.

Starkey’s Thrive app provides comprehensive control options, including:

• Volume adjustments for each ear individually
• Program selection for different environments
• Body and brain health tracking
• Fall detection alerts
• Tinnitus management tools

ReSound’s Smart 3D app offers:

• Volume and program adjustments
• Sound enhancer controls for fine-tuning
• Find My Hearing Aid feature
• Remote assistance from hearing care professionals
• Check My Fit feature to verify proper insertion

During our app testing, we found Starkey’s Thrive app more intuitive for general users, while ReSound’s Smart 3D app offered more granular sound adjustment options that audiophiles might prefer.

Tinnitus Management

Starkey provides more comprehensive tinnitus management solutions. It incorporates advanced masking features directly into many of its hearing aid models and offers the dedicated Tinnitus Calmer app. When we tested these features with users experiencing tinnitus symptoms, the customizable sound therapy options received positive feedback for their effectiveness in reducing perceived ringing.

ReSound also includes tinnitus masking capabilities in their devices but with fewer customization options than Starkey. Their approach focuses on integrating tinnitus relief within their standard sound processing rather than as a separate feature set.

Accessory Ecosystems

Both manufacturers offer extensive accessories that expand functionality beyond basic hearing improvement.

Starkey’s accessory lineup includes:

• TV Streamer for wireless television audio
• Remote Microphone+ for challenging listening environments
• Table Microphone for group settings
• Remote Control for those who prefer physical controls

ReSound’s complementary products include:

• Multi-Mic+ with Auracast capabilities
• TV Streamer+ for television audio
• Phone Clip+ for enhanced phone conversations
• Remote Control 2 for physical adjustment options

When testing these accessories, we found ReSound’s Multi-Mic+ particularly impressive in group settings. During a conference room simulation, it significantly outperformed comparable accessories from other manufacturers, including Starkey’s Remote Microphone+.

Pricing Comparison

Based on our research and experience, Starkey hearing aids typically cost between $3,000 and $6,000 per pair, depending on the specific model, technology level, and features. Their most advanced Edge AI models generally fall toward the higher end of this range.

ReSound hearing aids range from approximately $2,800 to $6,358 per pair, with their premium models like Vivia typically commanding higher prices. Their OMNIA and older LiNX Quattro models represent their more affordable options while maintaining quality sound processing.

Prices for identical models can vary by as much as $800 between different audiologists and hearing centers. That’s why we recommend consulting multiple providers before making a purchase decision.

Financial Considerations

Most hearing healthcare providers offer financing plans that allow users to make monthly payments rather than pay the full amount upfront. Insurance coverage for hearing aids varies widely.

Medicare typically doesn’t cover hearing aids, though some Medicare Advantage plans include hearing benefits. According to the American Speech-Language-Hearing Association, only about 20 states currently mandate some form of insurance coverage for hearing aids, and this coverage is often limited to children.

When we inquired about payment options during our research, most providers offered financing plans with terms ranging from 12 to 60 months, often with promotional zero-interest periods for qualified customers.

Warranties Comparison

Starkey’s warranty approach varies based on the provider who dispenses their products:

• Standard coverage: Typically one to three years, depending on the specific model and provider
• What’s covered: Manufacturing defects and material failures
• Loss and damage: Some providers include loss and damage coverage, while others offer it as an add-on
• Service providers: Any audiologist familiar with Starkey can generally provide warranty service; however if it’s not the provider you purchased from, they may charge an office fee

This provider-dependent approach means warranty terms are negotiable and can sometimes be extended or enhanced at the time of purchase. When we inquired about warranty extensions during our research, most providers offered options to extend coverage for an additional fee.

ReSound’s warranty structure is similarly provider-dependent:

• Standard coverage: One to three years, depending on the model and provider
• Loss coverage: One-time replacement for lost or damaged devices (with deductible) often available
• Service flexibility: Any licensed hearing healthcare provider that fits Resound can typically perform warranty service; however if it’s not the provider you purchased from, they may charge an office fee
• Global validity: International coverage available for travelers, though service fees may apply

ReSound’s international service network is particularly valuable for frequent travelers. When we contacted ReSound offices in several countries, they confirmed that basic warranty service would be available to travelers, though sometimes with consultation fees.

Trial Periods

Starkey and ReSound both offer trial periods that allow users to test their devices in real-world conditions before committing. The trial period for both brands typically range from 30 to 45 days, depending on the provider.

These trial periods are significant for first-time hearing aid users. When we spoke with audiologists about return rates, they indicated that most returns occur within the first two weeks as users adjust to amplified sound.

Customer Experience

The overall customer experience extends beyond the devices to include the purchasing process, ongoing support, and service quality.

Purchasing Process

Both Starkey and ReSound hearing aids must be purchased through licensed hearing healthcare professionals. This approach ensures proper fitting and programming but adds steps to the acquisition process compared to direct-to-consumer brands.

The typical purchasing process for both brands includes:

1. Initial hearing evaluation with an audiologist
2. Consultation about appropriate models
3. Custom fitting and programming
4. Follow-up adjustments as needed

When we went through this process with both brands, we found the experience largely dependent on the individual provider rather than the manufacturer. However, both Starkey and ReSound provide extensive training to their authorized distributors, resulting in generally consistent service quality.

Remote Support Options

Telehealth services are available from both Starkey and ReSound.

• Starkey offers remote adjustments through their Thrive app
• ReSound provides similar capabilities through their Smart 3D app and ReSound Assist Live

When we tested these remote support features, both performed well. They allowed minor adjustments without in-person visits. ReSound’s video call feature provided a slightly more personal experience during remote consultations.

User Reviews and Satisfaction

While individual experiences vary, our research into user reviews revealed some consistent patterns:

• Starkey users frequently praised the health tracking features and battery life
• ReSound users highlighted sound quality in complex environments and connectivity features

According to hearing industry statistics, overall hearing aid satisfaction rates have improved significantly over the past decade, a positive finding for the numerous individuals who will experience hearing loss in their lifetime.

Bottom Line

Starkey and ReSound both have our stamp of approval, although whether or not they will work for you depends on your needs and priorities.

Starkey stands out for those who need comprehensive health monitoring capabilities. Their devices also offer the longest battery life we’ve tested (up to 51 hours on a single charge). Those suffering from tinnitus will also appreciate Starkey’s robust management tools, including customizable masking and a dedicated app that outperforms ReSound’s more basic offering.

ReSound, meanwhile, excels for tech-savvy users who value cutting-edge connectivity and granular sound adjustment options. Its implementation of Auracast technology is also ideal for frequent travelers and event attendees. Active individuals who spend considerable time outdoors will also benefit from ReSound’s superior environmental adaptability and wind noise reduction capabilities.

For those seeking more affordable alternatives to these premium brands, consider exploring our guide to the best OTC hearing aids.