Frontier Landline Phones for Seniors: 2024 Review and Pricing
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June 17, 2024
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As well as providing satellite internet service, Frontier also offers home phone service that starts at $25 per month. With this service, you can also add international calling, spam blockers, and voicemail, making it an ideal choice for seniors.
FYI: To learn about our favorite home phone providers, read our guide to the best landline providers for seniors.
Frontier Landline Pros and Cons
Pros
- Fiber optic cabling: Not many providers offer physical wiring installation anymore, so those who prefer to have home phone lines installed in the traditional way may appreciate Frontier’s services.
- Bundling options: The bundling options for Frontier’s phone service are plentiful, allowing users to get TV, internet, and a landline on the same monthly bill, with discounts for adding services.
- Plan variety: Frontier offers numerous plan options depending on the user’s monthly needs for internet and TV service in addition to the home phone plan.
Cons
- Limited service area: Frontier is not the largest service network out there; it provides phone and internet plans in only 25 states.
- Reliability issues: The reliability of Frontier’s service has been called into question, with the company even filing for bankruptcy in 2020 and customer service issues remaining a problem for them.
FYI: To learn more about the advantages of landline service, read our guide: 5 Reasons You Should Keep Your Landline Phone.
Frontier Plans and Pricing
Frontier offers two home phone plans, as well as a bundled package that includes home phone, internet, and television service.
| Plan | Starting price (per month) | Features |
|---|---|---|
| Fiber Digital Voice (FDV) | $25 |
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| Unlimited Digital Voice (UDV) | $43 |
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| FiOS 50/50 Internet, TV + Home Phone | $64.99 |
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Frontier Landline Plan for Seniors
There are no age qualifications for Frontier’s landline plans. On their non-bundle plans, they offer a Lifeline discount, which is available to all ages, for those whose income is low enough to qualify for a discount. Speak with them about whether you qualify. Otherwise, the basic landline plan includes a primary phone number and unlimited local calls for $25 per month and is likely the best option for most seniors.
Their landlines are fiber-optic installations, which necessitate a one-time service fee of $35 to install. The more expensive plan and the bundle come with unlimited long-distance calls while the cheaper plan charges a fee for nonlocal calls. The price of these calls varies depending on the distance and length of the call.
How to Purchase Verizon
Due to Frontier’s irregular network coverage, it’s difficult to find service areas on their site without help from a representative. At the same time, their customer service line sometimes provides conflicting information about prices and services. We had to call several times to get clear answers, giving some credence to the numerous negative reviews of their network.
However, if you can navigate the site and confirm your address’s service availability, you can choose between the listed plans by clicking on “shop plans” on their site. Frontier does not offer any phone hardware, so you’ll have to use your own device if you want their service.
Call Frontier if you want to know more about their plans and set up your landline. Remember that they charge a one-time $35 service fee to set everything up.
Frontier Landline Pricing
The standalone Frontier landline is called Fiber Digital Voice, or FDV. It costs $25 per month for a landline with basic call features such as caller ID, call waiting, and voicemail. In addition to the installation fee, Frontier may also charge a primary federal line charge and carrier charge, totaling $8 in extra fees per month. However, multiple customer service representatives gave us conflicting information about these fees, so they may vary by area. They charge for their services per month and may require a 12-month contract for the bundled plans.
The basic plan charges extra for long-distance calls, while the other packages offer unlimited out-of-state calls. The Unlimited Digital Voice plan also comes with unique features such as a program that blocks robocalls from certain numbers and a call manager that you can use from your online account or Frontier’s mobile app.
Frontier Landline vs. AT&T Landline
Frontier’s landline is one of the cheapest of any available when considering only its base price. After hidden fees and installation requirements, it may be more depending on your home setup.
Frontier also frequently requires a 12-month contract, which AT&T landlines do not.
| Frontier Landline | AT&T Landline | |
|---|---|---|
| Starting Price (per month) | $25 | $41 |
| Price Increases | No | No |
| Contract Requirement | Sometimes | No |
| Long-Distance Calls | Additional charge | Optional |
Bottom Line
The Frontier landline has a low starting price, but the service itself leaves a lot to be desired. Reviews online show conflicting experiences with their customer service and pricing. After calling them ourselves and going through the steps of setting up a landline account, we have to agree that it can be confusing.
But if you can navigate the somewhat unclear fee structure, Frontier offers fiber optic landline installation, which some may prefer to digital, at a low base price. Take your time to understand their services so you know what you’re paying for, but consider Frontier as a viable option for landlines, especially if you want to bundle DISH TV service with it.
To learn more about our favorite phone providers, check out our helpful guides:
Frontier Frequently Asked Questions
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Does Frontier still offer landline service?
Frontier offers landline services in the form of fiber-optic cable installations rather than only wireless digital home phones.
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Is Frontier’s landline service reliable?
Frontier’s landline service has received mixed reviews for its reliability. It likely varies among areas whether their services are consistent, but the bundled plans seem to be more consistent than the standalone ones.
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Which is more expensive: Frontier landline or cellular?
Frontier does not offer a cellular plan. Their bundles are for home phone, internet, and TV services.