Alert1 and Life Alert are well-respected within the medical alert industry. They both offer traditional forms of equipment and have reliable call centers that are able to dispatch help within just a few seconds of being notified. Alert1 is the more affordable of the two options and doesn't require that you sign a long-term contract or pay for hefty installation fees. Life Alert may be more expensive in general, but you are not responsible for equipment that is lost or damaged. Replacement for a unit with Alert1 can be as high as $500.
Alert1 vs Life Alert Differences
Alert1 and Life Alert are vastly different in terms of cost. They also differ where discounts are concerned. Alert1 offers a discount to AARP and AAA members. They will also give you one month service for free if you refer a friend. To get two months free with Life Alert, you must have one another person sign up for and maintain service with them for 90-days. Another difference between the two companies is the range of their devices. Life Alert's equipment has a range of approximately 800 feet, while Alert1's equipment is only 600 feet. Lastly, Alert1 offers fall detection while Life Alert does not.
Life Alert vs Alert1 Similarities
Alert1 and Life Alert are similar in terms of devices and the features they offer. Both offer devices that are waterproof and extremely durable. The equipment is easy to operate and runs off of a cellular-based platform that offers the most reliable at home and on-the-go coverage possible. Each company has the capability of supporting over 100 languages each (Alert1 – 190, Life Alert – 100). Base units allow for two-way communication.
Alert1 offers two-way communication and automatic fall detection. Each device is waterproof and has been proven to be extremely reliable. Alert1 allows for communication with over 190 languages. Subscribers are allowed to call as many times as they wish without incurring any additional fees.
With Life Alert, all of their wearable devices are waterproof and will work effectively as long as they stay within the required range. Life Alert also offers two-way communication with the base unit and home intrusion protection.
Systems & Devices
Alert1 offers traditional devices including clip-ons for belts, pendants, and wristbands. Base units and help buttons are also included in most packages. Alert1 also offers optional smoke detectors for an additional $10 per month. The system requires that devices be within 600 feet of the base unit for maximum efficiency.
Life Alert's main devices are the base unit, pendants, and wristbands. They also include a mobile app that allows for additional coverage when you are away from home. Most devices are effective as long as they stay within 1000 feet of the base unit. The base unit is the only piece of equipment that offers two-way communication.
Costs & Contracts
Alert1 does not charge for its equipment. There is, however, a $500 charge to replace bases or mobile devices that are damaged or lost. It costs approximately $60 to replace mobile help buttons. There is a $60 activation fee if you choose to pay for your service on a month to month basis. If you pay for the entire year upfront, the activation fee is waived. There are no contracts or service agreements. Alert1 also offers discounts to members of both AARP and AAA.
Life Alert also offers their equipment without cost, but will charge $95 to $200 for installation depending on the devices you choose. They charge $50 to replace a lost device. Packages range from $50 to $90 per month. Life Alert does require a long-term commitment of at least three years.
Emergency Response & Call Centers
Alert1 does not own their call center but it is Five Diamond Certified and responds to alerts in less than 45 seconds. Once the call center is notified of an emergency, they will send texts to the numbers on the subscriber's call list and dispatch local authorities to the location of the emergency. The system runs off of cellular service and is extremely reliable.
Life Alert owns and operates its own Five Diamond Certified call centers and prides itself on a 20 second response time. Text messages are sent to numbers on the subscriber's call list and local authorities are sent immediately to the location received in the alert. Life Alert's system uses cellular-based service for increased reliability.
Alert1 is the ideal choice if you don't want to get stuck with a long-term contract and want reliable service for a low monthly price.
Life Alert is a good choice for those who don't mind the long-term commitment and want the security that often comes with a reputable brand name.