close

ResponseNow Medical Alert Review

Editor's Rating:

4.3 / 5

ResponseNow is a family-owned company with over 30 years of experience in the safety and medical alert industry. ResponseNow is customer-focused and will never lock users into a long-term contract.

If you’re in the market for a cellular medical alert system, you’re in luck.  ResponseNow offers two different cellular medical alerts, both with great battery life and one with fall detection included.

ResponseNow Pricing
 
In The Home
Monthly$29.95/mo$39.95/mo$49.95/mo
Quarterly$27.95/mo$37.95/mo$47.93/mo
Annually$24.95/mo$34.95/mo$44.95/mo
Fall Detection+$11.95/mo$n/a$included
Visit ResponseNow today or call 888-725-8650 and use promo code SENIORLIST for a FREE month of service!

What we like

Customer-friendly policies, no long term contracts, price-lock guarantee (no price increases ever), 30-day money-back guarantee. The in-home option has free spouse monitoring. Battery life on the Belle is 30-days, one of the longest for a cellular medical alert system. Very personal, friendly customer service.

What we didn’t

Only three equipment options available, prices a bit higher than some competitors.

Bottom line

If you’re looking to purchase a medical alert system from a company you can trust, ResponseNow will fit that bill.  Their cellular medical alert option is a great choice for those looking for coverage outside the home

We’ve also had a discussion with ResponseNow ownership about long-term (binding) contracts, and you’ll be allowed to cancel at any time.  All this adds up to value in our eyes. .

Visit ResponseNow today or call 888-725-8650 and use promo code SENIORLIST for a FREE month of service!
ResponseNow Ratings
Reliability When help is needed, the equipment does its job, the call is answered promptly, courteously, and appropriate action is taken to handle the reason for the call.
4.5 / 5
Equipment Equipment is updated and utilizes the latest technology. It works as it should with easy-to-understand instructions and simple installation.
4.5 / 5
Reputation The reputation of the company as reported by consumers, user reviews, industry feedback and our review/analysis. Customer service and technical support are also responsive and helpful.
4.5 / 5
Options The company offers a variety of medical alert solutions to fit the needs of customers. In-home and cellular medical alert systems as well as optional fall detection and additional accessories.
4 / 5

Pros

  • Both landline and cellular in-home options available
  • 30 day battery life on cellular mobile medical alert
  • Excellent customer service
  • 30 day money-back guarentee
  • No long-term contracts
  • Customer-friendly cancellation terms
  • Waterproof pendant

Cons

  • Free shipping on quarterly and annual plans only
  • Activation fee ($35) for cellular mobile medical alert system

You probably already know that we don’t like long-term (binding) contracts for medical alert devices.  You’ll note that ResponseNow has no binding long-term contracts (and we love this).

You can cancel at any time by notifying ResponseNow and returning the equipment. For customers who have paid ahead on the annual or quarterly plans, ResponseNow will even refund the remaining (unused) months.

In The Home

Features:  In-home or cellular (depending on if you have a landline) medical alert system. Base station with a two-way speaker + waterproof necklace or wristband help button.

Extras: Fall detection, extra pendants, care + protection plan, lockbox

Battery: 30-hour backup battery on the base station in the event of a power loss, help button will last around 5 years.

In-home range: 600ft.

Cost: Starts at $24.95/month.

Belle

Features: Shower-proof, cellular medical alert system with a two-way speaker that travels with you- works wherever a cellular connection is available. Weighs only 1.8 ounces.

Extras: Protection plan, lockbox

Battery: 30-day battery with normal use, takes three hours to charge.

In-home range: n/a (cellular)

Cost: Starts at $34.95/month.

The Belle cellular medical alert system allows the user to go just about anywhere they want to.  Since it’s connected to a cellular network (AT&T), you’re free to take Belle out into the yard, to the grocery store, or even to the movies.  One of the great things about the Belle cellular medical alert system is the battery life.  It will last 30 days between charges, which is one of the best in it’s class.

Belle+

Features: Shower-proof, cellular + GPS + fall detection medical alert system with a two-way speaker that travels with you- works wherever a cellular connection is available. Weighs only 2.3 ounces.

Extras: Protection plan, lockbox

Battery: 5-day battery with normal use, takes three hours to charge.

In-home range: n/a (cellular)

Cost: Starts at $44.95/month.

20 Comments

  1. I just got my belle response. I am wondering if it has fall or seizure response without pushing the button?..
    1. Hi Brenda, There are two versions of the Belle, the Belle+ does have fall detection, if you aren’t sure which one you have, check with your medical alert company.

  2. Have had mine now 2 months,, Ive accidentally called 3x as the string n device hang right where I stand at the sink,, I agree that cord is horrid,, bet I end up choking myself with the damn thing,,, it took them a bit to answer but they knew who I was and verified that I was ok,,, I also got the monthly price cheaper after I called them telling them I was cancelling!
  3. I tested my system often as recommended however most of the time it takes 5-7 rings before someone answers. Also I am in a nursing home now where do I return the belle?
  4. Thanks to Monica for her assistance with the clarity I needed to understand my alert system. Monica realized immediately my challenge was I had not read the information for usage of the equipment. However, it was reassuring to know my contact information was on file with the correct contact names and numbers. Monica suggested the information I needed to read. Again, Thanks Monica.
  5. I’ve had Belle for a few years now and I won’t recommend it to anyone. It wouldn’t charge on the base. They sent a second base. No one ever called to see if that base was working properly. And it did for a very short while. Then it stopped charging on the base again. I have lived with a book on top of it or a hefty rubber band holding it down to get it to charge. I want to return it and don’t even know who to contact. I used it successfully once but otherwise it was not charged when I fell. Cumbersome to wear, difficult to charge, company never calls to check for a good connection… I’m done. Please just tell me where to send it and how to stop my payments.
      1. Hi there. The only writing of any kind is “BELLE, used for Belle”! Redundant, I know. No words or marks of any kind on the pendant or the charging base. I’ve had a stroke and don’t remember where I got it from. My bank couldn’t locate info on my statement but I know it’s on auto pay. One base didn’t charge so I called (somehow I found a number) and they sent a second base that didn’t charge.
        1. Hi Carolyn, I would recommend getting in touch with Freeus- they manufacture the Belle and should be able to help- I found a customer service phone number, (888) 924-1026. I hope that helps, Have a nice Thanksgiving!

  6. I just received mine and made my first test call. It goes straight to 911 but it doesn’t give them a name or location so if you cannot speak, there is no way for any help to arrive. I can use my cell phone if I’m conscious and save the monthly fee. They also billed me from the day I ordered it which was almost two weeks from when I received it. I’m sending it back and looking for another more reliable service.
  7. Hi I was wondering on how to get a belle life alert wireless pendent to wear since I have a pacemaker . Give me a call at [phone number redacted-admin] and leave message so I can call back I am in Finksburg Maryland
  8. This company has deceptive sales tactics. I called a completely different agency from work and was connected to Belle. I was caught off guard and agreed to try this unit. It was mailed to me. I felt the alarm for the neck was out dated and very bulky. I never activated the system as I planned to return it. Out of no where I received a call from monitor asking me if I was ok. I also have compared with other systems and feel Belle is over priced. I have mailed this product back. Just want other people to be sure before they make this purchase.
  9. I’ve had this unit for about four months now and I charge it once a month as recommended by my provider and have only tested it twice, but as far as I can tell it has worked flawlessly each time I tested it. I’m still not sure if it has fall detection in spite of assurances by the people who responded to my test calls. I can find no reference to that in the manual. Any information would be appreciated.
  10. This is amazing! Can you guys put the prices up and maybe a comparison? Would be great to hear some reviews on this alert as well. Thanks

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.