Tracfone vs GreatCall Cell Phones

Our experts compared these two cell phone providers that both offer multiple options. See which one gets our recommendation.
Amie Clark

Our favorite is Jitterbug Smart2

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Side-by-side comparison:

Side-by-side comparison: Trafone Logo GreatCall
Editor's Rating Rating coming soon
4.8 / 5 stars
Cellular Service Price Range $9.99 - $199 $17.48 - $59.99 (monthly)
Medical Monitoring Service (monthly) N/A $19.99 - $39.99
Cellular Service Features
Voicemail Yes Yes
Long-distance calling Yes Yes
Roaming No Yes
Long-Term Contract Required No No
International Calling
  • The same cost as domestic calls
  • $0.20 per minute to Mexico, Puerto Rico, and the U.S. Virgin Islands
  • $1 per minute for other international calls
Cellular Plans
Unlimited Talk, Text, and Data $20 per month (with 1GB data limit) $59.99 per month
Global calling card Yes No
Option to bring your own device Yes No
Unlimited carryover Yes No
Customizable plans Yes Yes
Cellular Coverage USA and Puerto Rico USA & Canada
Phone Number* 833-695-0501
Website   View Website

*We recommend calling because representatives can sometimes offer special deals or pricing. We make every effort to provide and maintain accurate information on our site. However, the businesses reviewed on our site may periodically change their pricing, equipment, and packages and there may be a lag between the time they make such changes and the time we become aware of such changes. If you identify any outdated or inaccurate information, please contact us here.

Both Tracfone and GreatCall offer senior-friendly cell phones and plans to suit every budget. Especially during times of physical isolation, these companies help you stay socially connected with friends and loved ones via video or voice calls.

But which provider offers the best bang for your buck. More importantly, which of them is the right one for you? Let’s dive in.

The Lively Flip's main menu is simple and easy to navigate
The Lively Flip’s main menu is simple and easy to navigate

Tracfone and GreatCall Similarities

Whether you are a fan of apps and advanced phone features, or you prefer the simplicity of feature phones, Tracfone and GreatCall have your back. Some popular flip phones sold by Tracfone are Alcatel My Flip 2 and LG Classic Flip, while the stylish Lively Flip can be bought from GreatCall. iPhone 7 (Tracfone) and Jitterbug Smart2 (GreatCall) are also perfect for those who want to access the internet on-the-go. Devices from both brands are hearing aid compatible, making them ideal for 50 percent of Americans (above the age of 75) who have difficulty hearing.

Both providers also offer unbeatable nationwide coverage, piggybacking on reliable third-party networks. If you are a Tracfone user, you will be serviced by the likes of U.S Cellular, T-Mobile, and AT&T; whereas with GreatCall you stay connected via the Verizon network.

Tracfone and GreatCall Differences

Are you in the market for prepaid plans without long-term contracts? Tracfone allows you to purchase the minutes and data that you need (instead of subscribing to long-term plans), thereby freeing you from fixed and constrictive monthly fees. Whenever you run out of credit, you only need to buy the mobile top-up of your choice. But, if you are looking for a contract-free, monthly option, then check out GreatCall.

FYI: Tracfone allows unlimited carryover of your unused data, texts, and minutes. So, you get to use every unit of cellular service that you pay for, without any wastage.

All of GreatCall’s devices are specifically designed for older adults, and they even feature medical alert devices. On the other hand, Tracfone sells a wide range of devices but no medical alert systems. While GreatCall and Tracfone are both dedicated to meeting the cellular needs of seniors, here is how they differ in their offerings:

Tracfone and GreatCall Comparison

Cellular Service Costs and Contracts

If you opt for Tracfone, rest assured that there won’t be any contracts or service agreements to deal with. This means you pay as you go, buying minutes for periods that span 30 days to a year. Prices for the basic phone card (only airtime) starts at $9.99. And the rates will only increase as you add-on features like a global calling card and extra minutes and data.

In comparison, the cost of GreatCall’s phone plans range from $17.48 to $54.99 per month. These services come bundled with the device. Once you zero-in on the device, you may also subscribe to GreatCall’s monitoring center ($19.99 to $39.99 per month) that will send help in the event of an emergency. Here too, you don’t need to worry about signing long-term contracts.

Bring Your Own Phone: Want to avoid the hassle of buying a new phone? Tracfone lets you bring your own device when signing up for the provider’s cellular plans.

Tracfone Devices

To secure discounts of up to $115 on some of the best senior-friendly devices in the market, ensure you buy a device directly from Tracfone. The only catch is that to avail these savings you need to purchase these devices along with one of Tracfone’s service plan cards. Read on for some of my top picks from the range of smart and feature phones retailed by Tracfone:

iPhone 7 Black 32GB

iPhone 7
iPhone 7

iPhone 7 is a device that is sure to keep you engaged for hours on end thanks to its long battery life. You can take videos of your grandkids or watch the latest telenovelas back-to-back on its 4.7” HD display. Being water and dust-proof, the durable iPhone 7 can travel with you wherever you go. It features a 32GB memory and can be purchased from Tracfone at just $159.99.

Note: Choose the auto-refill option with Tracfone plans to shave 10 percent on your plan every month.

Alcatel My Flip 2 (A406DL)

If you prefer your mobile devices to be simple and reliable, then choose the Alcatel My Flip 2, priced at $19.99. It offers fast 4G LTE speeds and Wi-fi connectivity so that you can surf the web and check your work emails with ease. Apart from being hearing aid compatible, the device also allows you to execute actions via voice commands – ideal for those who have poor vision.


Here is a basic flip phone with an SOS button that, when activated, will connect you to a preset emergency contact. This functionality can prove to be an extremely useful safety feature, especially in cases when you are living separately from caregivers or loved ones. Thanks to its large keypad, you can also be assured of quick dialing and navigation. You may purchase the LG Classic Flip for just $29.99 from the Tracfone website.

GreatCall Devices

GreatCall’s range of devices is built keeping in mind the health (mental and physical), convenience, and security of older adults. So you may count on these devices to reliably offer communication, safety, and entertainment options at all times. GreatCall even has an online learning center full of videos and tutorials to make it easy for you to get the hang of using their devices. Here is a look at the brand’s smartphone, feature phone, and wearable medical alert device:

Lively Flip

The Lively Flip placed in its charging cradle
The Lively Flip placed in its charging cradle

You don’t need to struggle to read minute font sizes or deal with difficult-to-navigate keypads anymore, thanks to Lively Flip large screen and buttons, and backlit keypad. Priced at an affordable $74.99, the device allows you to make calls and dictate messages via voice commands to the in-built Alexa app.

Jitterbug Smart2

Jitterbug Smart2
Jitterbug Smart2

Choose the Jitterbug Smart2 for its 5Star Urgent Response button that offers quick access to emergency responders or help from loved ones. The smartphone, with a large 5.5″ screen and list-based menu, is quite ergonomic. Available for $112.49 on GreatCall’s website, the device is a joy to use and even has a front-facing camera for those frequent video calls with your loved ones.

Lively Mobile Plus

GreatCall Lively Mobile Plus
GreatCall Lively Mobile Plus

Always felt the need for a portable medical alert device that will stay connected even when you travel? If yes, then get yourself the Lively Mobile Plus for a one-time cost of $49.99. In the event of an emergency, you only need to press the device’s SOS button to be connected to GreatCall’s monitoring center agents. This call center service (along with fall-detection, a health app, and emergency access to healthcare providers) can be availed at an extra cost of $39.99 per month.

Warranties and Return Policies

Both Tracfone and GreatCall come with a 1-year warranty that covers damages and defects. This means, if you face any issues with the device just send it back to the company and they will repair or replace it free of charge. Within 30 days from the date of purchase, you are also free to return the Tracfone or GreatCall device in working condition. In such a situation, GreatCall will offer a complete refund, minus the restocking fee. On the other hand, Tracfone will only deduct the reverse shipping cost.

Tracfone vs GreatCall Medical Alert Features

When stuck in an emergency, you may not be able to dial the right number for help. This is where GreatCall’s devices with medical alert features can be really handy. Jitterbug Smart2 and Lively Flip have SOS buttons that allow you to connect to a monitoring center or send alerts to your loved ones.

While GreatCall offers several standalone medical alert devices with fall detection, Tracfone doesn’t sell any medical alert devices. With that said, they do offer feature phones like LG CLASSIC Flip that have SOS buttons.

AARP Benefits: Currently, if you are an AARP member, you can obtain a 60 percent discount on select Health & Safety Packages offered by GreatCall.

Closing Thoughts

If you have chosen to independently age at home, then it would be prudent to use the dependable and simple phone experience that GreatCall offers. Apart from being a loneliness-buster, it’s range of mobiles, medical alert systems (and monitoring centres) will ensure that your loved ones are alerted in case of emergencies. On the other hand, for a wider range of options, check out TracFone. Whether you prefer cutting-edge tech or the more basic models, they will have a device to suit your budget and needs. And best of all, Tracfone offers inexpensive, no-frills prepaid phone cards (with an unlimited carryover of data, minutes, and texts) that allow you to switch plans whenever you please.

Frequently Asked Questions

Here are answers to some of the questions I commonly get asked about GreatCall and Tracfone:

What products do GreatCall and Tracfone sell?

  • GreatCall has a limited but reliable set of ‘own-brand’ options such as Jitterbug Smart2, Lively Mobile Plus, Lively Wearable2, and Lively Flip. Meanwhile, Tracfone has a bigger selection of mobile devices from third-party brands such as Apple, Beats, Samsung, and Motorola.

How much do Tracfone’s and GreatCall’s devices cost?

  • With GreatCall, the upfront device cost is $99.99 for a flip phone, $149.99 for a smartphone, and $49.99 for the medical alert systems. Tracfone sells brand new and refurbished devices. Depending on your budget, you can find devices ranging from $4.99 to $399.

What will I pay monthly with GreatCall vs Tracfone?

  • GreatCall requires you to pay a monthly $5 to $20 for cellular service and $19.99 – $39.99 for monitoring other value-added services. On the other hand, you can choose to pay between $9.99 and $199 for Tracfone’s prepaid cellular cards.

Can I return GreatCall and Tracfone devices?

  • In case you are not completely satisfied with the device you purchased, both brands allow you to return it within 30 days.’
Written By
Amie Clark

Amie has been writing about senior care products and services for the last decade. She is particularly passionate about new technologies that help improve the quality of life for seniors and their families. Seeing her parents and grandparents age made Amie ask herself, “Would this be good enough for my loved ones?” In her spare time, Amie enjoys outdoor adventures and spontaneous road trips. Learn more about Amie here