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Hear.com Review

Editor's Rating:

3 / 5
Are you sure Hear.com is the right place to buy hearing aids?

Many of us struggle with our hearing as we get older. Although it’s a fairly common experience, hearing loss is still distressing. Hearing loss makes it harder to hold conversations with family and friends, especially in busy or noisy places. Going to a concert or the theater isn’t as enjoyable as it was before. Even simple things like hearing the birds sing or the sound of the ocean just isn’t the same.

Hearing loss can dramatically impact the quality of life. That’s why finding the right hearing aid is helpful. With the right hearing aid, it becomes easier to hear conversations, television, nature, and music. Talking to people is no longer exhausting. A quality hearing aid can help life feel good again.

Hear.com helps match seniors with the best hearing aid for their unique circumstances. Let’s take a closer look at how it works.

Who is Hear.com?

Hear.com actually got its beginnings in Berlin, when Dr. Marco Vietor and Paul Crusius started a hearing aid company named Audibene. Audibene was founded in 2012 and became the largest online provider of hearing care and modern hearing aids in Europe.

In 2015, Vietor and Crusius took their company global, and Hear.com was the result. Hear.com employs a team of hearing experts, so customers can rest assured the people they talk to are knowledgeable about hearing aids. They also focus on providing small, modern, powerful hearing aids that are suited to modern life. They pride themselves on being especially helpful and supportive to first time hearing aid users.

How Does Hear.com Work?

Hear.com starts with a phone call or filling out a simple form on their website. Customers then have a 100% free no-obligation chat with a hearing expert. On the call, customers have the chance to discuss their hearing situation, struggles, needs, and also financing and different models of hearing aids.

The next step is a hearing test at one of Hear.com’s partner providers (they have over 1600 centers nationwide.) After the test, the expert who administered the test will recommend the most suitable hearing aids. You’re then free to take them home for a 45-day risk-free trial – and if at the end of 45 days you decide not to keep them, you can return them for a full refund.

How Much Do Hear.com Hearing Aids Cost?

Hear.com offers hearing aids from a wide range of manufacturers, and from basic models to the newest and most technologically advanced. On average though, you can expect to pay:

$1600 – $3500 for a basic pair of hearing aids
$3500 – $5000 for a mid-range set
$5000 – $6500 for a premium pair

We’ll get into the details of each type in just a moment.

Benefits Of Hear.com

There are several benefits to buying hearing aids via Hear.com, including:

  • Personalized service – from the initial consultation to the hearing test, Hear.com staff are on hand to listen to your needs and help you find a solution that suits you.
  • 45-day risk-free trial so you can try out the hearing aids for yourself in everyday situations
  • No restocking fee if you decide to return them with 45 days (some companies only issue a partial refund and call it a “restocking fee”).
  • Access to hearing aids from a wide range of manufacturers, including Resound, Starkey, Signia and Widex.
  • Over 1600 hearing specialists nationwide, so there’s a good chance of finding a center near you.
  • Hear.com can check your health insurance to see if you’re entitled to any benefits related to hearing aids.
  • Flexible finance options are available.
  • Better hearing in 30 days or your money back guarantee when you join their free Hearing Success Program. This includes a 30-day hearing training guide to get the most from your new hearing aids.

What Types of Hearing Aid Do Hear.com Offer?

Hear.com offer hearing aids in three main categories. This is what they say about them:

Premium hearing aids have the most advanced technology and give the best results across different types of environment. Many of them connect wirelessly to your devices, making them ideal for talking on the phone or doing video chats. Many models at this level autotune and auto-adjust for the very best possible experience. Premium hearing aids are a great choice for active, outgoing seniors who spend time in a range of environments, especially noisy places.

Mid-range hearing aids offer more features than basic but aren’t quite as costly as premium. Hear.com says that many of their customers opt for a mid-range model for that reason. Mid-range aids offer good speech clarity in situations such as in a restaurant, auditorium, or in the park on a family picnic! They’re well suited to moderately active seniors who like to go out and about, but also spend some time in relatively quiet environments.

Basic hearing aids are well suited for seniors who spend most of their time at home or in smaller, one-on-one settings such as a friend or family member’s house. They help with one-on-one conversation and also amplify sounds such as the television. Great for those who spend most of their time around the home, and need a little help following conversations and TV in the home.

Hear.com Reviews

We took a look online to find out what consumers are staying about Hear.com.

What people loved: There are a lot of very positive reviews out there for Hear.com! In particular, we noticed many people praising the personal service, and the way Hear.com staff made them feel valued and cared about, whether they ultimately made a purchase or not.

What people weren’t so keen on: There seem to have been a handful of misunderstandings, where the final cost of the hearing aids was more than expected. We always recommend getting clarification on what you’ll pay, and getting things in writing if you can.

The verdict: Hear.com is a handy way to find hearing aids that work for your individual circumstances than needs. It’s a resource for seniors who have worn hearing aids before and are looking for something better and a good option for first-time users as they’ll walk you through the whole process from start to finish.