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October 2, 2024
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Synergy HomeCare provides holistic caregiving to individuals in their homes. Offering a variety of services, including housekeeping, transportation, specialized care for chronic illnesses, and mobility assistance, it is an ideal option for people who want to age in place.
Most significantly, Synergy offers wellness services, including memory exercises and nutritional guidance to promote healthy aging. If you are looking for reliable and professional home caregiving services — with no long-term commitments — then Synergy HomeCare may be a worthwhile option.
FYI: If you’re new to the world of care at home, then take a look at our guide to in-home care.
Synergy HomeCare Pros and Cons
Pros
- Customized care: Each Synergy care plan is customized to the individual to ensure the service meets their needs at an appropriate cost.
- Affordability: Synergy’s sliding cost scale helps you find dedicated care at a price that fits your budget.
- Excellent customer service: Representatives are transparent and easy to reach. In our experience, they listen to your needs and ensure you have a caregiver who suits your situation.
- Nutrition advisory: Synergy is one of few providers that offers nutrition expertise, helping you plan for the dietary concerns that come with aging.
Cons
- Lengthy caregiving matching: Sometimes it takes a few weeks for Synergy to pair you with an available caregiver. It may not be best for people who need immediate care.
- No skilled nursing: Synergy HomeCare offers only nonmedical caregiving. If you require more specialized care, then you may want to go with another option.
Synergy HomeCare Review
Background
Founded in 1999 by Peter Tourian, Synergy HomeCare now has over 365 locations in 40 states. The company’s mission is to bring holistic, energizing care to people in their own homes. The company provides vetted and professional care not only to older adults, but also to new mothers and people who need temporary care for injuries and surgical recovery.
Services
Synergy HomeCare offers a variety of personal care services, including companionship, specialized care, fall prevention, and general health and wellness care. This all-encompassing care can be around-the-clock live-in care, daily care, or even hourly care. Synergy prides itself on offering a customized care program to meet its clients’ needs.
Synergy caregivers can provide the following services:
- Housekeeping
- Meal preparation
- Errands
- Transportation
- Mobility assistance
- Toilet and bathing assistance
- 24-hour care
- Live-in care
- Companionship
- Medication reminders
Companionship
This basic level of care includes assistance with bathing, dressing, errands, housekeeping, changing linens, laundry, meal preparation, and transportation. It also provides individuals with companionship, assistance in planning social gatherings, and a compassionate ear when needed. That’s important, since CDC studies show loneliness and social isolation can lead to a 50% increased risk of dementia.
Specialized Care
This service is for people with an illness or disability that requires an increased level of care. It is nonmedical home care, but it includes extra help for people who suffer from memory issues or need end-of-life care. It also includes medication management and around-the-clock monitoring, so they know who to call if something happens.
Fall Prevention
Caregivers help with mobility so people may safely move around their home. These services include helping individuals get in and out of bed, navigate stairs, bathe, and use the toilet. Caregivers also keep things organized to ensure the environment is safe by removing tripping hazards, ensuring floors are safe, and installing home accessibility equipment if it’s needed. Synergy also offers a free in-home safety assessment to help evaluate your home.
Pro Tip: A medical alert system is also a great way to prevent falls. To learn about our favorites, check out our guide to fall detection devices.
Health and Wellness
Caregivers offer care to improve physical and mental well-being for individuals, including daily brain and memory exercises, nutritious meal preparation, and emotional support. They encourage active thinking and participate in lively conversation to keep people sharp and happy.
Customer Experience
Each Synergy HomeCare is independently owned and operated, so your experience may differ from ours. Here’s what we found with locations in Florida.
- Synergy caregivers cost $26 to $28 per hour.
- Care needs are assessed through an initial consultation followed by an in-person evaluation.
- Synergy requires a minimum visit length of five hours per day.
- Synergy accepts payment through credit cards and electronic bank transfers.
- In most cases, customers have to wait a week for care to begin.
Third-Party Reviews
Based on online reviews, people are largely impressed with their service from Synergy HomeCare. Many praised the level of communication caregivers provided about their loved ones, which in turn helped them better tend to their medical needs. They also praised Synergy’s pairing process; many individuals were happy with the caregivers selected to work in their homes.
Here’s a selection of reviews.
“I have been highly impressed with the services provided by the locally owned Synergy HomeCare that helps care for my parent. In particular, the employees of Synergy pay close attention to my parent's health and provide me with first-hand information that allows me to have informed discussions with my parent about her medical care and course of treatment. Thank you, Synergy HomeCare!” —Miami
“I was so pleased working with Synergy HomeCare … especially the in-person assessment and matching of Wendy to our needs. We were lucky that our needs for assistance were short-lived and happy Synergy HomeCare was delighted when our short-lived relationship could be ended. I do not hesitate to recommend them if you need assistance for yourself or your family member.” —San Francisco
“Very professional, compassionate, and attentive to the questions and concerns I had about getting help for my mom.” —Dallas
Cost and Pricing
Synergy HomeCare costs vary by location, but its rates in Miami ranged from $26 to $28 per hour depending on the level of care. That puts it on par with the average cost of home care — $26 per hour — in Florida.
One benefit of Synergy is its “no contracts, just care” philosophy. The company understands that needs may change over time, and its service agreement reflects that. Individuals can easily opt out of the contract or change it if their needs or location change.
Areas Served
Synergy provides service in 40 states. Each franchise is independently owned and operated, and they currently serve the following states:
- Alabama
- Arizona
- Arkansas
- California
- Colorado
- Delaware
- Florida
- Georgia
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- Wisconsin
- Wyoming
To learn more about home care and finding the right care for your needs, check out our other guides.
Frequently Asked Questions
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What is Synergy HomeCare?
Synergy HomeCare offers in-home nonmedical caregiving services to older adults, new mothers, people with disabilities, and others who may need extra assistance after an accident or surgery.
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How much does Synergy HomeCare cost?
Synergy HomeCare costs vary depending on the level of service you need. In Florida, the cost ranges from $26 to $28 per hour.
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How many Synergy HomeCare locations are there?
There are more than 365 Synergy HomeCare locations in 40 states.
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Which states have Synergy HomeCare?
Synergy HomeCare services are offered in Alabama, Arizona, Arkansas, California, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, and Wyoming.
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Is Synergy HomeCare trustworthy?
Every Synergy HomeCare employee must pass a criminal background check and be bonded and insured by the company, so you can rest easy with a Synergy caregiver in your home.