Last year, we reviewed the Lively medical alert (then known as Lively) safety watch and recommended it as a functional and stylish alert button. Then, in December (2015) we were notified that Lively Inc had been acquired by GreatCall Inc, a well-known, established company in the senior cell phone and medical alert device industry. By adding the Lively assets to the lineup of GreatCall products, the company now offers a more comprehensive approach to assisting seniors and caregivers alike.
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The new Lively Mobile medical alert is a cellular medical alert device that can be worn as a pendant or on the wrist. There is no base station required, making it easy to setup and use right out of the box.
Lively Mobile is waterproof, so it can be worn in high risk areas like the shower and bath. Additionally, the medical alert device can detect falls and send information to family contacts about the location and activity of the user.
The Lively Mobile comes with a charging cradle, magnetic lanyard, accessory clip (for attaching to a belt or purse) and a helpful quick start guide. The wristband option is coming soon according to the GreatCall website, although for someone with small wrists, it feels a bit large to be worn there.
The medical alert device offered by GreatCall is lightweight at 1.41 oz. I wore it for several days with the lanyard around my neck and it was quickly forgotten about as I went on with my life. It is recommended that you charge the battery each day to keep the device operating properly. The two-way speaker is loud and clear and can be used to communicate with both the 5Star agents and 911. Since the Lively Mobile medical alert is cellular, it can be used in or out of the home and will work anywhere covered by Verizon cell service.
What happened to the Lively Safety Watch?
The new GreatCall safety watch is called “Lively Wearable”. Part fitness tracker, part medical alert device, Lively Wearable is geared towards active seniors who want the peace of mind of a medical alert in an sleek, waterproof wrist or pendant unit. We will write a more in-depth review about Lively Wearable in the near future.
How much does the Lively Mobile medical alert cost?
The Lively Mobile device costs $37.49 and plans start at $19.99/month, are month-to-month and there are no long-term contracts for the “Basic” package (does not include fall detection). The “Ultimate” package includes the following for $34.99/month:
- 5Star Urgent Response (also included in the Basic package)- Agents who will respond when the button is pressed or a fall is detected through the two way speaker on the device.
- Urgent Care- 24/7 access to registered nurses and board certified physicians.
- GreatCall Link- a connectivity tool for authorized caregivers to keep track of users through a smartphone app, including location.
- Fall Detection- when worn with the specially designed lanyard provided by GreatCall, falls can be detected and the device automatically places a call to an agent to assess the situation.
- Product Replacement- $3/month, replacement if your device is lost, stolen or damaged.
Lively Mobile: Pros and Cons
Pros: Waterproof, low entry cost, low monthly cost, no long-term contracts, fall detection add-on, clear and loud speaker, lightweight, GPS location.
Cons: Not stylish (but functional), large to be worn on the wrist, daily charging, fall detection is an extra cost.
After testing our demo unit and seeing what it has to offer, the Lively Mobile alert will be added to our list of recommended medical alert systems for its functional use and quality product, but feel that they have some improvements to make to be considered a top medical alert. We like the additional services (Urgent Care and Great Call Link) that are not a common add-on in the medical alert industry…yet. As always, we appreciate seeing the innovation and value-adds that are being embraced by medical alert companies. We look forward to seeing what they develop in the coming years to serve seniors and the people who love them.