Installing My Philips Lifeline System
After plenty of research, I finally settled on purchasing both the HomeSafe with AutoAlert in addition to the GoSafe 2, both of which arrived on my doorstep in just under a week.
My HomeSafe system included my in-home communicator, a power cord, phone cable, AutoAlert pendant, quick start guide, and a manual. Although Philips Lifeline offers technician installation, I opted to install the device on my own. I’m happy to report that, with the help of the Philips Lifeline quick start guide, installation was a breeze. The guide recommended that I place the communicator in the room where I spend most of my time, so I stationed the device on an end table in my living room. The communicator is relatively small, no larger than an answering machine, if you can remember those, and it fit nicely beside my home phone. From there, I plugged the communicator’s power cable into an outlet and the phone cable into the wall. Then I connected my phone’s cable to the communicator, which then alerted me that the device was connected.
The communicator prompted me to conduct a range test, which consisted of me walking throughout my home, pressing the help button on my pendant, and waiting for a beep from the communicator, letting me know the extent of my device’s range. The range is listed at 800 feet which was more than enough to cover both the first and second floor of my home personally, although it may not work as well for larger homes. Medical Guardian’s system, for example, has an in-home range of 1,300 feet, so I do wish Philips Lifeline’s range was a bit larger so it would work for more people at home.
For the final step, I pressed the help button on my pendant, connecting me to a Philips Lifeline care specialist who helped me with a few remaining questions, like whether or not I could wear my pendant in the shower (yes, I could!). She confirmed my setup and let me know my system was up and running.
Installation Advice: Depending on where your communicator is placed, it may be able to pick up signals from outside. I’d recommend including any porches and gardens on your range test, giving you peace of mind in those outdoor living spaces.
Just when I thought it couldn’t get any easier than the HomeSafe’s setup, I found out the GoSafe 2 was even simpler. Inside the box was my pendant, charging cradle, quick start guide, and manual. First, I plugged in the charging cradle and placed my pendant upon it. The pendant’s flashing green light indicated that my device was charging. Once fully charged, I placed the pendant over my head and pressed the help button, connecting me to a support agent who confirmed my setup and asked me if I had any remaining questions about my system. I had only one question: “is it really that simple?” To which my agent replied, “yes!”.
Savings Tip: Philips professional installation costs $99; however, installing a Philips Lifeline system on your own is both simple and free.