While the ‘Help! I’ve fallen and I can’t get up' line from Life Alert is what seniors likely think of when considering a medical alert system, there are three outstanding medical alert system alternatives to Life Alert. The popularity of Life Alert, primarily through its advertising, possibly leads to some seniors believing that it is the only option for medical alert systems.
The Senior List presents alternatives to Life Alert, and describes how each alternative compares to Life Alert. Learn about pricing information, and overall value, which makes these companies worth reviewing as potential Life Alert alternatives.
MobileHelp systems are designed to signal an emergency that requires immediate attention. Medical alert systems from MobileHelp feature real-time monitoring and location tracking services. Both MobileHelp and Life Alert offer 100 percent U.S. based customer service operations.
Receive an average response time of just 17 seconds from MobileHelp. Life Alert provides no information about actual response time, yet the company claims that it saves a life from catastrophe every 11 minutes. Some sources indicate that Life Alert responds within 20 seconds, while others indicate up to 50 seconds response for Life Alert.
Life Alert and MobileHelp customers choose a base or mobile unit. The MobileHelp base unit has a range of approximately 600 feet, slightly less than the Life Alert system, which features an 800-foot range.
MobileHelp offers a monthly plan for customers. Choose the MobileHelp Classic plan for $24.95, the Solo for $37.95, or the Duo plan for $41.95 per month. Add an automatic fall detection button for the low cost of just $10 a month. Life Alert does not offer an automatic fall detection option, potentially a critical feature for many seniors. Life Alert does not provide pricing information on the site, offering only a telephone number for potential customers to call for prices.
There is no information about potential savings on Life Alert systems. MobileHelp offers reduced costs if you opt to pay quarterly, semi-annually or on an annual basis. They allow a 30-day risk free trial period. Life Alert requires a three-year contract, while MobileHelp features no long-term contracts, no hidden fees, and no equipment to purchase.
The Better Business Bureau (BBB) gives both Life Alert and MobileHelp an A+ rating. Customer reviews listed on the BBB site give Life Alert less than a two-star rating from nearly 60 reviewers, while nearly 90 consumers give MobileHelp a five-star rating.
2. Bay Alarm Medical
Bay Alarm Medical has more than 70 years experience in the industry, compared to just over 30 years experience for Life Alert. Bay Alarm Medical provides a response time of 45 seconds or less, comparable to the response time at Life Alert, ranging from 20 seconds to 50 seconds.
Bay Alarm Medical provides industry-leading technology, and features a 24-hour call center. This is similar to Life Alert information.
Life Alert offers no pricing information on its website, instructing seniors or their loved ones to call the company. Bay Alarm Medical is quite open about pricing, listing prices for its products and add-on options. Bay Alarm Medical offers its Basic Protection plan from just $19.95 per month. Other plans include the most-popular plan, which features a wall button pack, also offered by Life Alert, and automatic fall detection, not offered by Life Alert, for just $39.99 a month.
The $59.99 plan from Bay Alarm Medical offers the same features as the less expensive plans, and includes mobile GPS, similar to Life Alert. The GPS also includes automatic fall detection when you choose Bay Alarm Medical as your Life Alert alternative. This plan includes a free lockbox, which Life Alert apparently does not offer. Choose Bay Alarm Medical and receive a 30-day risk free trial, free ground shipping, free activation, and no hidden fees.
There are additional services provided by Bay Alarm medical that are not offered by Life Alert. Bay Alarm Medical offers coverage for spouses and offers multilingual services. The company also provides a caregiver app, which Life Alert apparently does not offer for seniors that choose Life Alert.
Both companies offer a waterproof pendant or wristband, with long-lasting battery life. The Bay Alarm Medical base unit has a range of 1000 feet, compared to the Life Alert base unit, which has a range of 800 feet range.
The Bay Alarm Medical In-Car Medical Alert option provides constant crash protection, GPS tracking, a vehicle location app, and connection to a live operator at the monitoring center at the push of a button. Plans range from $29.99 per month to $59.99 per month. Life Alert does not provide a specific in-car option for seniors with Life Alert systems.
The Better Business Bureau gives Bay Alarm Medical an A+ ranking, the same ranking that it gives Life Alert.
3. Medical Guardian
Medical Guardian features the In-Home and On-The-Go option for seniors. Receive free equipment, free activation, no hidden fees and no contracts, compared to the three-year required Life Alert contract.
There are three pricing structures provided on the website, compared to no pricing information available on the Life Alert website without calling the company. There are three options within the In-Home products, including the Classic Guardian that costs about $1.00 a day, the Home Guardian at $1.17 per day, or the Family Guardian option at a cost of $2.67 a day. Medical Guardian On-The Go options include the Mobile Guardian, at a cost of $1.33 a day, the Active Guardian with an up to five day battery life at $1.67 a day, or the Freedom Guardian, a watch option, at $1.50 a day.
Medical Guardian has an A+ ranking by the BBB, the same as Life Alert. Medical Guardian has higher customer ratings on BBB when compared to customer reviews for Life Alert.
The Medical Guardian home base unit provides up to 1300 feet signal range, compared to just 800 feet signal range with Life Alert.
Medical Guardian offers several alert system options not offered by Life Alert, including the Active Guardian, which offers both GPS and Wi-Fi technology and accurate fall alert technology.