Snapfon vs Lively

Our experts compared these two relatively basic phones designed for seniors. See which one gets our pick.
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  Snapfon provides senior-friendly cell phones. Lively
Editor's Ratings
4 / 5
4.1 / 5
Price Range $29.99/mo - $79.99/mo $14.99 - $49.99/mo
Overage Fee No fee, but will need to buy more minutes. Yes - fee varies per type of overage.
Cancellation Fee N/A N/A
Contract Required No No
Contract Length N/A N/A
Prepaid Plan Option Yes Yes
Unlimited Data Option Yes Yes
Family Plans No No
Nationwide Coverage Yes Yes
International Coverage Yes - US Canada & Mexico only Yes - US & Canada only
Phone Number
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Editors Recommendation

Generally, Lively is a better choice for older adults because they offer two phones designed specifically for seniors and monthly plans tend to cost less than Snapfon. However, if you are looking to bring your own unlocked phone and need coverage in Mexico, then Snapfon will be a better option.

When it comes to cellular providers that cater to seniors, two of the most popular options are Snapfon and Lively. Both of these companies sell easy-to-use and affordable cell phones that don’t require long-term contracts. Their devices even have some features that give them capabilities of medical alert systems.

Snapfon and Lively Similarities

In terms of actual features, Snapfon and Lively offer similar products Both the phones and the plans from these providers are affordable, offering devices that are easy to use and extremely reliable. Also, devices from both brands are hearing aid compatible, making them ideal for millions of Americans with significant hearing loss.

Both Snapfon and Lively offer their own proprietary service plans, each of which include optional medical alert services. But what sets them apart? Let’s take a closer look.

Snapfon and Lively Differences

While Lively and Snapfon are both dedicated to meeting the cellular needs of seniors, here is how they differ in their offerings:

Snapfon and Lively Comparison

Snapfon Lively
  • Block phone, flip phone, and two smartphone device options
  • No overage charges, but additional minutes will need to be purchased
  • Option to bring your own compatible phone
  • Uses AT&T, T-Mobile, and SnapMobile networks
  • SosPlus mobile monitoring service
  • No standalone medical alert devices
  • Smartphone and flip phone device options
  • Overage fees charged by the minute, message, and MB of data
  • No option to bring your own phone
  • Uses Verizon’s cellular network
  • Offers two standalone medical alert devices

Cellular Service Costs and Contracts

In terms of cellular service, both Snapfon and Lively offer options with customized minutes, data capabilities, and no long-term contracts. The main differences will be in the pricing.

Since each provider offers custom plans, we’ve provided a range for their pricing. The lower-cost plans will have fewer monthly minutes, while the more expensive plans will have greater thresholds for talk, text, and data.

Snapfon and Lively Cellular Plans Comparison

Snapfon Lively
Smartphone cost (one-time cost) $54.99 – $124.99 $112.49
Feature phone (one-time cost) $119 -$129 $74.99
Cellular service price range (monthly) $10 – $40 $17.48 – $59.99
Monitoring service (monthly) $19.99 $19.99 – $39.99
Overage Fees No $0.35 per minute; $0.10 per message; $0.10 per megabyte of data
Cellular Service Features
Voicemail Yes Yes
Long-distance Calling Yes Yes
Roaming Yes Yes
US-based customer service Yes Yes
Long-Term Contract Required No No
Cellular Plans
Unlimited Talk and Text $25 per month $39.99 per month
Unlimited Talk, Text, and Data N/A $59.99 per month
Option to bring your own device Yes No
Customizable plans Yes No
Cellular Coverage
International Coverage
  • U.S., Canada & Mexico included
  • Other international calls require a prepaid Snapfon international plan
  • U.S. & Canada included
  • Puerto Rico, Mexico, and U.S. Virgin Islands cost $0.20 per minute
  • All other international calls $1 per minute

Snapfon Devices

Snapfon has several different options for handsets, ranging from simple flip phones to feature-rich smartphones. Here are two of their most popular options:

Snapfon ezFlip

Priced at $129, Snapfon’s ezFlip is a 4G LTE powered device that offers richer sound quality than its predecessors. The phone also comes equipped with Wi-Fi, GPS, and touch-screen technology. Since this is a flip phone, you can rest assured that you won’t accidentally dial numbers while it’s in your pocket.

Blu G70
Snapfon Blu G70

At $124.99, Blu G70 is an affordably priced smartphone built for the convenience of older adults. When purchased along with Snapfon’s cellular service, it will ensure that you can stay connected to your preferred entertainment and social circle, no matter where you are. And you don't have to remember another phone password, as the phone has a built-in fingerprint sensor. This phone also comes with a hard case and screen protector, ensuring your phone can withstand some drops and scuffs.

Lively Devices

Lively’s devices allow you to subscribe to services such as ride-hailing, brain-stimulating games, and even fall detection. What’s more, they have an online learning center that guides older users on how to use the phone via videos and tutorials. Here is an overview of their devices.

Lively Flip
Jitterbug Flip2

Jitterbug Flip2

Older adults tend to struggle with phones that have small font sizes and difficult-to-navigate keypads. This is where the Jitterbug Flip2 shines. This feature phone, with its large screen, tactile buttons, and backlit keypad, makes it easy to use, even for those with dexterity issues. You can even use its native Alexa app to make calls and send messages through dictation. Priced at $74.99, it also comes with a rechargeable battery that can last for days on a single charge.

The Jitterbug Smart3
The Jitterbug Smart3

Jitterbug Smart3

This smartphone, sold for $112.49, is great for those who want a device that can entertain as well as keep them connected. The Jitterbug Smart3 comes with a large 5.5″ screen and has an intuitive, list-based menu. It can be used by older persons to regularly video call their loved ones with its front-facing camera. You can also click on its 5Star Urgent Response button to get quick access to emergency responders.

Lively Mobile Plus
Lively Mobile Plus

Lively Mobile Plus

This is a portable medical alert device that gives users peace of mind both in the home and on the go. Priced at $37.49 per month, the Lively Mobile Plus can be worn around the neck and, with the press of a button, it will connect you to the Lively monitoring center for emergency responses. The Lively Mobile Plus’ enhanced GPS technology lets first responders track your exact location for a quick response. It also comes with a fall-detection feature that can be activated upon subscribing to the company’s health and safety services.

Warranties and Return Policies

All Snapfon devices come with a 30-day trial period, during which time you can return your phone for a full refund on the cost of the phone itself. They also offer a 90-day manufacturer's warranty. You also have the option of purchasing an extended warranty for $39.99. This will cover accidental damage and even one device replacement.

Lively offers a 30-Day return policy, in addition to a one-year warranty on all of its phones. This warranty will cover any manufacturer’s defects.

Snapfon vs Lively Medical Alert Features

Lively has two dedicated medical alert devices that come with the fall detection option. Additionally, its mobile phones are equipped with an emergency button, which can be used to connect to an IAED-Certified Response Agent at a monitoring center.

Snapfon’s feature phones (ez4G and ezFlip) are also compatible with automatic fall detection. They have a customizable emergency contact list, an accessible SOS button, and an optional siren feature that, when activated, will trigger a voluble alarm and send text alerts to five contacts.

Remember: Fall detection isn't 100 percent accurate, so if you are physically capable of pressing the emergency button, then it’s always best to do so.

Snapfon sosPlus

For a monthly charge of $19.99, you’ll have access to Snapfon’s mobile monitoring service, sosPlus. This allows you to reach Snapfon’s monitoring center at the push of a button. Once contacted, a member of their response team will assess your situation and coordinate a response plan, whether this means contacting a family member or emergency personnel.

Offer alert: Get 500 free texts with the $19.99 Snapfon sosPlus plan.

Lively Mobile Monitoring

Lively offers a slightly more robust package when it comes to mobile monitoring. For both the Jitterbug Flip2 and Jitterbug Smart3, you have the option of enrolling in a health and safety package. These plans, starting at $19.99 per month, will give your cell phone the advanced features of a medical alert system.

Their professional monitoring, called 5Star Service, can be reached at the touch of a button, allowing users to receive emergency help no matter where they are. Exclusive to Lively’s medical alert devices is the fall detection service that gets enabled with the premium plan.

Discount Alert: Lively offers discounts on packages that include both mobile and monitoring services. For example, unlimited calls and texts would normally cost $39.99 per month, but with the Health and Safety Services, it would cost $20 per month.

Closing Thoughts

Both Snapfon and Lively allow you the flexibility to build your own affordable cellular plan or choose from the unlimited talk, text, and data packages. With that said, Snapfon offers lower-cost options, both for smartphones (starting $54.99) and cellular service (starting $10 a month). They also don’t levy overage charges on their minutes, messages, and data plans.

Lively, however, has a more robust medical alert functionality. In addition to 24/7 mobile monitoring, their health and safety packages also give you around-the-clock access to healthcare professionals, automatic fall detection, and even personal concierge services.

Regardless of the provider, both companies offer user-friendly devices with intuitive menus, tactile buttons, and voice-to-text capabilities, ultimately making the choice between them a matter of taste.

Frequently Asked Questions

Written By
Amie Clark

Amie has been writing about senior care products and services for the last decade. She is particularly passionate about new technologies that help improve the quality of life for seniors and their families. Seeing her parents and grandparents age made Amie ask herself, “Would this be good enough for my loved ones?” In her spare time, Amie enjoys outdoor adventures and spontaneous road trips. Learn more about Amie here