MDHearing: Costs and Pricing
Typical prescription hearing aids range in cost from $2,000 to $7,0001, but in 2022, the FDA allowed for lower-cost, over-the-counter (OTC) hearing aids that don’t require a prescription.2 MDHearing sells OTC hearing aids for as cheap as $297 a pair. While these low costs come with some caveats, like the fact that none of the devices include Bluetooth streaming, their devices can be a great solution for mild-to-moderate hearing loss.
In this guide to MDHearing costs, we’ll review each of the company’s different devices and provide a detailed overview of pricing, warranties, and refund policies.
Did You Know: MDHearing devices are affordable; however, most models lack smartphone connectivity and support from remote hearing specialists. To find OTC hearing aids with these features, read our guide to this year’s best hearing aids.
Pros and Cons of MDHearing Hearing Aids
MDHearing Pros
- Highly Affordable: With hearing aids starting at $297, MDHearing offers some of the most affordable hearing aids currently on the market.
- Online Purchases: Unlike many hearing aid companies, which require you to visit a hearing professional in order to purchase their devices, MDHearing offers over-the-counter hearing aids through its website.
- Rechargeable Options: In addition to traditional hearing aid options, which rely on disposable batteries, MDHearing also offers a rechargeable option that is great for older adults who are tired of purchasing costly 312 batteries.
- Warranties: All MDHearing models come with a one-year warranty, and the VOLT MAX can be upgraded to a two-year warranty.
- 24/7 Remote Care: Even after your hearing aid purchase, you’ll have access to a team of hearing specialists who are available 24 hours a day, every day. If you have any questions about your hearing aids, you can receive free U.S.-based support seven days a week.
MDHearing
- Minimal Features: MDHearing devices’ impressively low cost has some drawbacks, one of which is that most of them lack advanced features such as iPhone compatibility, save for the VOLT MAX, and none of the hearing aids work with Bluetooth.
- No Tinnitus Therapies: Unlike Jabra Enhance, which makes some of our favorite hearing aids for tinnitus, MDHearing devices don’t have specific programs for these features. That being said, there is no cure for tinnitus, only masking noises that can lessen its effects.3
MDHearing at a Glance
MDHearing hearing aids are FDA-registered, medical-grade devices specifically designed for those with mild to moderately severe hearing loss. Shopping online or by phone is simple, and they have a dedicated U.S.-based customer service center with hearing instrument specialists to guide buyers through every step. The company offers financing with monthly payment plans and a free 45-day home trial.
Currently, MDHearing offers five different devices: AIR, NEO, NEO XS, VOLT, and VOLT MAX. All of the devices are rechargeable, but they have slightly different features.
MDHearing AIR
An entry-level digital hearing aid with basic noise reduction and feedback cancellation, the AIR features dual microphones and four preset programs suitable for common listening environments. While it lacks advanced features such as smartphone connectivity, it offers adequate amplification for mild-to-moderate hearing loss. The AIR has four different environment settings, which you control via the buttons on the back of the device.
The device uses rechargeable batteries and includes basic volume control. The simple interface makes it appropriate for users who prefer straightforward operation, though the limited customization options may not suit those with more complex hearing needs.
MDHearing NEO
The NEO represents MDHearing’s move toward modern hearing technology, offering digital sound processing in a smaller form factor. This rechargeable in-ear model features noise reduction and feedback suppression algorithms. However, unlike the AIR and other models, this device only has one environment setting.
The NEO is suitable for mild-to-moderate hearing loss, and the device provides good value for users seeking modern features without the premium price tag of flagship models. Plus, it’s nearly invisible when worn.
MDHearing NEO XS
Even smaller than the NEO, the NEO XS model prioritizes discretion while maintaining core functionality. This device offers similar digital processing capabilities in a smaller housing; however, it has four different environment settings and improved feedback cancellation.
MDHearing VOLT
The MDHearing VOLT combines robust amplification with versatile features in a traditional BTE form factor. Its larger size accommodates more powerful components suitable for mild-to-moderate hearing loss. The device offers a 20-hour battery life and easy-to-use controls. The advanced feedback cancellation system allows for higher gain without whistling. While lacking some premium features found in the VOLT MAX, it provides reliable performance and durability. The larger buttons and controls make it particularly suitable for users with dexterity challenges.
MDHearing VOLT MAX
The flagship VOLT MAX delivers maximum power and advanced features for users with mild-to-moderate hearing loss. It incorporates sophisticated adaptive directionality and noise management systems. The device offers multiple programs optimized for different environments and includes advanced feedback suppression for high-power output. It also features smartphone connectivity, enabling detailed customization and monitoring. While larger than some models, the size accommodates powerful components and larger controls. It’s particularly suitable for users who require significant amplification but don’t want to sacrifice sound quality.
MDHearing Device Comparison
| MDHearing Device | AIR | NEO | NEO XS | VOLT | VOLT MAX |
|---|---|---|---|---|---|
| Cost for a Pair | $297 | $297 | $397 | $397 | $597 |
| Fit | Behind-the-Ear | In-Ear | In-Ear | Behind-the-Ear | Behind-the-Ear |
| Battery Life | 16 hours | 17 hours | 18 hours | 20 hours | 15 hours |
| Noise Reduction | Good | Good | Improved | Advanced | Intelligent |
| Environment Settings | 4 | 1 | 4 | 4 | 4 |
| Smartphone compatible | No | No | No | No | Yes |
MDHearing Returns and Warranties
Every MDHearing device comes with a standard one-year warranty, which will protect your hearing aids in the event of any manufacturer defects. After this period, however, the user will be responsible for the costs of repairs or device replacement.
Another feature that allows MDHearing to stand out from competitors includes the option to purchase an MDShield Protection Plan that offers full device accidental damage coverage for one or two additional years. The cost is either $12 extra for basic protection, or $19 a month for protection and loss. Customers also get access to free one-on-one phone support, and the company offers individual support from their MDHearing audiologists.
Our Verdict
MDHearing’s devices are developed and designed by a team of audiologists and doctors who utilize their knowledge and experience to create high-quality hearing aids at very affordable prices. Their mission is to offer consumers the latest and most effective technology at a fraction of the expense of rival company’s comparable models. This allows some individuals who might not otherwise be able to afford quality hearing aids and enjoy all the benefits they provide.
Pro Tip: To learn more about insurance and hearing aids, read our guide: Does Insurance Cover Hearing Aids?
To purchase a hearing aid from MDHearing, you’ll want to start by visiting their website. There, you’ll be able to take a look at their different models. You’ll also be able to take an online hearing test. Upon completion of this exam, you’ll be presented with different options that best meet your hearing needs.
To learn more about MDHearing, be sure to check out our MDHearing review.
Frequently Asked Questions
-
How do I know if MDHearing hearing aids will work for my hearing loss?
MDHearing devices are designed for people with mild to moderate hearing loss. Before purchasing, you can take MDHearing’s free online hearing test on their website, which will help determine if their devices suit your hearing needs. For severe hearing loss, you may need to consult with an audiologist about more powerful prescription hearing aids. That being said, MDHearing has a 45 day trial, so you can try the hearing aids out and get your money back if they don’t work for your hearing loss.
-
Do MDHearing hearing aids require a prescription or hearing test?
No, MDHearing aids are FDA-registered over-the-counter (OTC) hearing devices that can be purchased directly from their website without a prescription or in-person hearing test. While their online hearing test can help guide your selection, it’s not mandatory for purchase.
-
How long does the 45-day trial period work?
The 45-day trial period begins once you receive your hearing aids. During this time, you can test your hearing aids in various environments to determine if they meet your needs. If you’re unsatisfied, you can return the devices for a full refund within this timeframe. MDHearing recommends giving yourself at least 21 days to adjust to your new hearing aids before making a final decision.
-
How do I maintain and clean my MDHearing hearing aids?
To extend the life of your MDHearing devices, clean them regularly with the included cleaning tools. For behind-the-ear models like the AIR, VOLT, and VOLT MAX, wipe the device with a dry cloth and use the brush to remove any debris from the sound port. Remove any earwax from the speaker using the cleaning tool for in-ear models like the NEO series. MDHearing also recommends storing your devices in a dry, cool place when not in use, and for rechargeable models, charging them fully after each use.
-
Can MDHearing hearing aids connect to my TV or phone for audio streaming?
None of MDHearing’s devices offer direct Bluetooth connectivity for audio streaming from phones or TVs. Only the VOLT MAX models offer smartphone compatibility through the MDHearing app for adjustments, but it doesn’t support direct audio streaming. If you’re specifically looking for hearing aids with streaming capabilities, you may want to consider other brands specializing in this feature, though they typically cost more.
