Lexie Hearing Aids Review: Our Hands-On Test

Lexie Pros and Cons

Lexie Hearing Test

Lexie offers a free online hearing test that takes less than two minutes to complete. The process was straightforward and user-friendly: The test works on computers, tablets, or smartphones and is compatible with any headphones or earphones.

We also appreciated that the test can be taken at home rather than requiring a visit to a hearing specialist. It consists of a series of tones at different frequencies, similar to what you might experience during a professional screening.

After completing the test, we received immediate results indicating whether we would benefit from hearing aids. While the online test is a good screening tool, we recommend getting a professional hearing evaluation as well. Professionals can rule out hearing difficulties caused by earwax buildup or other issues that can affect hearing test results.

The Expert Take

From Kasey Craig

Even if you choose over-the-counter hearing aids, it’s a good idea to get your hearing tested in person at least once. A professional hearing test can ensure you don’t have any earwax impaction. After doing this, you can be much more confident the online results used to program your device will be accurate.

Lexie Hearing Aid Models

Lexie currently offers three models, all featuring a behind-the-ear design but with different features and prices. Our testing found that the B2 Plus model delivered the most refined sound quality and offered the most customization options.

Lexie Models Compared

Using My Lexie Hearing Aids

When we first received our Lexie hearing aids, we were impressed by what was included in the package. Each model included everything you need to begin using your hearing aids immediately, including batteries (for the Lumen and B1), domes in various sizes, slim tubes, and cleaning tools.

Setting up the devices was straightforward. We downloaded the Lexie app, which guided us through the initial setup process. The app taught us how to properly insert the hearing aids, adjust the fit, and customize the sound profiles.

Inserting the Lexie hearing aids was easier than some other behind-the-ear models we’ve tested. The slim tube design was comfortable, and the various dome sizes allowed us to find the perfect fit. During our day-long wear tests, we experienced minimal discomfort even after more than eight hours of continuous use.

The Expert Take

From Kasey Craig

Some hearing aid accessories, such as slim tubes, domes, and wax “filters” or “traps” (if the hearing aid has these), are disposable and must be changed out periodically. The frequency can vary significantly. Some patients produce a lot of wax and need to change these out monthly, while others only need to change them out yearly. For most people, every six months is probably enough.

The Lexie app proved particularly valuable during our tests. We could easily adjust volume levels for each ear independently, which was helpful when encountering asymmetrical hearing environments. The environmental presets worked effectively in different settings: The “Restaurant” mode noticeably reduced background noise during our dining tests, while the “Outdoor” setting helped minimize wind interference.

We were particularly impressed with the sound quality of the B1 and B2 Plus models, which incorporate Bose technology. When compared side-by-side with the Lumen model, we noticed significantly improved clarity and more natural sound reproduction in the Bose-equipped devices.

During our phone call tests with the B2 Plus, the Bluetooth streaming function worked reliably, with clear audio and minimal delay. However, we were disappointed that none of the models support music streaming — a feature available in similarly priced hearing aids like Jabra Enhance Select.

Cleaning and Maintaining Your Lexie Hearing Aids

Proper maintenance is crucial for extending the life of hearing aids. Lexie recommends a daily cleaning routine, which we followed during our testing period.

We used the included cleaning cloth for daily maintenance to wipe down the devices and remove any moisture or debris. The cleaning brush effectively removed earwax from the dome and sound outlet. The routine was simple to follow and took less than a minute per device.

For monthly maintenance of the Lumen and B1 models, we replaced the batteries and inspected the tubing for any signs of damage or stiffness. For the B2 Plus, we ensured the charging contacts were clean and debris-free to maintain optimal charging performance.

We accidentally exposed one of our test units to light rain during an unexpected shower. Following Lexie’s guidance, we immediately removed the battery (for the B1 model), dried the external components with a soft cloth, and let the device air-dry completely before reinserting the battery. The hearing aid continued to function without issue afterward.

Lexie Accessories

When purchasing Lexie hearing aids, all essential supplies (which Lexie calls accessories) are included in the box. During our testing, we particularly appreciated this all-in-one approach, which eliminated the need for separate supply purchases.

Included with all Lexie models are:

• Domes in multiple sizes: We tried various sizes to find our optimal fit and sound quality.
• Slim tubes: The nearly invisible tubes were comfortable and discreet.
• Cleaning tools: The brush and cloth included were effective for daily maintenance.
• Carrying case: The sturdy case provided good protection when traveling.

Instead of disposable batteries, a convenient charging case is included with the B2 Plus model; the case provides multiple full charges before needing to be plugged in again.

Lexie’s provision of all essential supplies is in line with traditional prescription hearing aid providers, who include extra supplies like tubes and domes at no additional charge for the length of the warranty. These companies, like Beltone hearing aids and ReSound hearing aids, refer to accessories as additional technology that is compatible with hearing aids, like remote microphones, extra chargers and TV streamers.

Lexie Smartphone App

Throughout our testing process, the Lexie app was one of the standout features. Available for both iOS and Android devices, the app provides intuitive controls for adjusting hearing aid settings.

Key features we found particularly useful included:

• Independent volume control: We could adjust each ear separately, which proved valuable for asymmetrical hearing loss.
• Environmental presets: The preset environments (Restaurant, Outdoor, etc.) made quick adjustments simple.
• Battery monitoring: For the B2 Plus, the app showed the remaining battery percentage, which helped us plan charging cycles.
• Remote support: When we had questions about fit, the video call feature connected us with a hearing expert who provided personalized guidance.

Compared to apps from other manufacturers, we found Lexie’s interface cleaner and more intuitive. For example, when we tested Phonak hearing aids, their app offered more advanced features (like tinnitus therapies) but had a steeper learning curve.

The Expert Take

From Kasey Craig

Some of my patients have found that learning hearing aid maintenance, like changing tubes, is a bit tricky to figure out the first few times – a video call is a great way to get personalized support in learning to maintain your hearing aids.

Lexie vs. the Competition

To provide a comprehensive evaluation, we compared Lexie hearing aids with several major competitors in the OTC hearing aid market.

Lexie vs. Eargo

When testing Lexie against Eargo’s hearing aids, we immediately noticed the difference in design approach. While Lexie uses a traditional behind-the-ear style, Eargo devices are completely-in-canal, making them nearly invisible when worn. We found Lexie’s directional microphones in noisy environments provided better noise reduction than Eargo’s models, but Eargo won for discretion and comfort during extended wear.

In terms of price, Lexie offers better value, with their top model (B2 Plus) priced at $999, compared to Eargo’s premium models, which reach $2,699.

Lexie vs. Jabra Enhance

Comparing Lexie to Jabra Enhance hearing aids, we found that both offered excellent sound quality in our tests. However, Jabra Enhance devices include music streaming functionality that Lexie lacks. We also found Jabra’s remote audiology support more comprehensive than Lexie’s customer service.

In our evaluation of battery life, we found that the rechargeable Lexie B2 Plus lasted approximately 16 to 18 hours, which is similar to the battery life of Jabra Enhance’s rechargeable models.

Lexie vs. MDHearing

Compared with MDHearing aids, Lexie devices delivered noticeably superior sound quality and more effective noise reduction. MDHearing offers more affordable options starting around $299 per pair, but the sound quality difference was substantial in our tests.

We also found Lexie’s app significantly more user-friendly and feature-rich than MDHearing’s more basic approach, and most of MDHearing’s models are not compatible with an app at all.

Lexie Warranty and Return Policy

Lexie provides a one-year manufacturer’s warranty on all hearing aid models. We intentionally tested the warranty process during our review period by reporting a minor issue with one of our test units. The customer service team promptly arranged for repair, and the entire process took approximately 10 business days from initial contact to receiving the repaired device.

The warranty covers manufacturing defects and component failures but does not cover loss or accidental damage. However, Lexie offers a protection plan that is included with the monthly subscription option. This plan adds coverage for breakage and loss with a $120 replacement fee per hearing aid.

Lexie provides a 45-day, risk-free trial period, allowing customers to return devices for a full refund if they’re not satisfied. We found the return process straightforward, as it only required a call to customer service to obtain a return authorization number.

Compared to competitors, Lexie’s warranty terms are pretty standard and similar to what’s offered by MDHearing. However, they fall short of the extended warranties provided by premium brands such as Oticon, which offer up to three years of coverage on their high-end models.

Is Lexie Worth It?

After extensive testing, we believe Lexie hearing aids offer exceptional value for those with mild-to-moderate hearing loss. Equipped with Bose technology, the B1 and B2 Plus models delivered sound quality comparable to prescription hearing aids that cost thousands more.

For seniors on a fixed income looking for quality hearing assistance without the premium price tag, Lexie’s combination of performance, ease of use, and affordable pricing makes them a compelling choice. We appreciate that Lexie eliminates the need for a big payment up front with their monthly payment option of $49 (plus a $50 activation fee).

However, Lexie may not be ideal for everyone. More powerful prescription devices from brands like Signia would better serve those with severe hearing loss. Additionally, if completely discreet wear is a priority, in-the-canal hearing aids by Eargo might be more suitable.

Based on our tests, we particularly recommend the Lexie B2 Plus for convenience, as it has rechargeable batteries, Bluetooth call streaming, and customizable sound environments. At the lowest price point, the Lexie Lumen offers excellent performance for budget-conscious users who don’t mind changing batteries.

For all these reasons, Lexie has earned their place as one of our picks for this year’s best hearing aids and best affordable hearing aids.