
Lexie Hearing Aids Review: Our Hands-On Test

After extensive hands-on testing by our audiology team, we’ve found Lexie hearing aids to be an outstanding value in the OTC hearing aid market. Priced between $499 and $999 per pair, these behind-the-ear devices excel for those with mild-to-moderate hearing loss who want quality technology without the premium price tag. We also liked that the intuitive Lexie app allowed us to easily personalize sound settings across multiple environments, from quiet settings to noisy restaurants.
While only the B2 Plus model supports Bluetooth call streaming, all models feature excellent directional microphones and a comfortable fit. Our comprehensive evaluation confirms Lexie offers exceptional value compared to traditional prescription hearing aids, with solid build quality and responsive customer support.
Lexie Hearing Aids: Key Findings
- Lexie hearing aids cost between $499 and $999 a pair, and they come with options for both disposable and rechargeable batteries.
- Through the Lexie app, we could easily adjust sound settings for each ear independently, allowing precise customization for our specific hearing needs.
- Compared to other popular OTC hearing aids, Lexie’s sound quality is exceptional — particularly in the B1 and B2 Plus models, which feature Bose technology.
FYI: New to hearing aids? Check out our guide to hearing aids to learn about the many different devices available and how they can help those with hearing loss.
How We Tested Lexie Hearing Aids
Lexie currently offers three models: the Lexie Lumen, Lexie B1, and Lexie B2 Plus. For this review, we tested all three devices and evaluated each on the following criteria:
- Style and fit: Our testing team wore Lexie hearing aids throughout the day in various environments and rated their comfort and practicality.
- Battery performance: We tested both the disposable battery models and the rechargeable B2 Plus to evaluate longevity and reliability.
- Lifestyle functionality: We wore each Lexie hearing aid in various environments — at home, outside in windy conditions, and in a crowded restaurant — and evaluated how the devices performed.
- Trials and warranties: We analyzed the cost of each pair, compared them to competitors, and examined the warranty policy.
- Customer support: We conducted lengthy calls with Lexie’s support team to assess response times and the quality of assistance.
Lexie Pros and Cons
Lexie Pros
- Exceptional sound quality: We noticed significantly clearer sound reproduction when testing the B1 and B2 Plus models with Bose technology compared to similarly priced competitors.
- Affordable pricing: With devices starting at $499 for the Lumen model, Lexie hearing aids cost substantially less than traditional prescription hearing aids, which can cost as much as $4,000 to $5,000 per pair.
- Convenient app control: The Lexie app allowed us to adjust volume and program settings and even fine-tune frequency response without removing the hearing aids.
- Flexible purchasing options: We appreciated being able to choose between a one-time payment or monthly subscription.
Lexie Cons
- Limited Bluetooth capability: Only the B2 Plus model supports streaming phone calls, and none of the models can stream music directly from a smartphone like Jabra Enhance hearing aids can.
- Visible design: Although comfortable, the behind-the-ear design is more noticeable than invisible models such as Eargo hearing aids.
- Support limitations: Unlike some competitors that offer on-demand video consultations with audiologists, Lexie’s support is primarily limited to weekday business hours.
Our Top-Rated OTC Hearing Aids
While Lexie hearing aids performed well in our tests, they lacked the advanced remote support offered by other brands. Both Jabra Enhance and Eargo hearing aids offer remote assistance with hearing health specialists.
Did You Know? According to the National Institute on Deafness and Other Communication Disorders, approximately 28.8 million U.S. adults could benefit from using hearing aids. Yet, fewer than 30 percent of adults 70 and older who could benefit have ever used them.
Lexie Hearing Test
Lexie offers a free online hearing test that takes less than two minutes to complete. The process was straightforward and user-friendly: The test works on computers, tablets, or smartphones and is compatible with any headphones or earphones.
We also appreciated that the test can be taken at home rather than requiring a visit to a hearing specialist. It consists of a series of tones at different frequencies, similar to what you might experience during a professional screening.
After completing the test, we received immediate results indicating whether we would benefit from hearing aids. While the online test is a good screening tool, we recommend getting a professional hearing evaluation as well. Professionals can rule out hearing difficulties caused by earwax buildup or other issues that can affect hearing test results.
Lexie Hearing Aid Models
Lexie currently offers three models, all featuring a behind-the-ear design but with different features and prices. Our testing found that the B2 Plus model delivered the most refined sound quality and offered the most customization options.
Lexie Models Compared
Lexie Lumen | Lexie B1 | Lexie B2 Plus | |
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Cost for a Pair | $499 | $749 | $999 |
Style | Behind-the-ear | Receiver-in-canal | Receiver-in-canal |
Battery Type | Disposable | Disposable | Rechargeable |
Features | Directional microphones, noise reduction | Bose technology, enhanced clarity, directional microphones | Bose technology, Bluetooth call streaming, rechargeable battery |
Listening Environments | 6 presets | 6 presets | 4 presets and 10 customizable environments |
Warranty | One year | One year | One year |
FYI: Research finds that over half of adults 75 and older have disabling hearing loss.
Using My Lexie Hearing Aids
When we first received our Lexie hearing aids, we were impressed by what was included in the package. Each model included everything you need to begin using your hearing aids immediately, including batteries (for the Lumen and B1), domes in various sizes, slim tubes, and cleaning tools.
Setting up the devices was straightforward. We downloaded the Lexie app, which guided us through the initial setup process. The app taught us how to properly insert the hearing aids, adjust the fit, and customize the sound profiles.
Inserting the Lexie hearing aids was easier than some other behind-the-ear models we’ve tested. The slim tube design was comfortable, and the various dome sizes allowed us to find the perfect fit. During our day-long wear tests, we experienced minimal discomfort even after more than eight hours of continuous use.
The Lexie app proved particularly valuable during our tests. We could easily adjust volume levels for each ear independently, which was helpful when encountering asymmetrical hearing environments. The environmental presets worked effectively in different settings: The “Restaurant” mode noticeably reduced background noise during our dining tests, while the “Outdoor” setting helped minimize wind interference.
We were particularly impressed with the sound quality of the B1 and B2 Plus models, which incorporate Bose technology. When compared side-by-side with the Lumen model, we noticed significantly improved clarity and more natural sound reproduction in the Bose-equipped devices.
During our phone call tests with the B2 Plus, the Bluetooth streaming function worked reliably, with clear audio and minimal delay. However, we were disappointed that none of the models support music streaming — a feature available in similarly priced hearing aids like Jabra Enhance Select.
FYI: To learn about other hearing aid brands, check out our reviews of Eargo hearing aids and MDHearing aids.
Cleaning and Maintaining Your Lexie Hearing Aids
Proper maintenance is crucial for extending the life of hearing aids. Lexie recommends a daily cleaning routine, which we followed during our testing period.
We used the included cleaning cloth for daily maintenance to wipe down the devices and remove any moisture or debris. The cleaning brush effectively removed earwax from the dome and sound outlet. The routine was simple to follow and took less than a minute per device.
For monthly maintenance of the Lumen and B1 models, we replaced the batteries and inspected the tubing for any signs of damage or stiffness. For the B2 Plus, we ensured the charging contacts were clean and debris-free to maintain optimal charging performance.
We accidentally exposed one of our test units to light rain during an unexpected shower. Following Lexie’s guidance, we immediately removed the battery (for the B1 model), dried the external components with a soft cloth, and let the device air-dry completely before reinserting the battery. The hearing aid continued to function without issue afterward.
FYI: Want to learn more about proper hearing aid care? Read our comprehensive hearing aid maintenance guide to ensure your devices last as long as possible.
Lexie Accessories
When purchasing Lexie hearing aids, all essential supplies (which Lexie calls accessories) are included in the box. During our testing, we particularly appreciated this all-in-one approach, which eliminated the need for separate supply purchases.
Included with all Lexie models are:
- Domes in multiple sizes: We tried various sizes to find our optimal fit and sound quality.
- Slim tubes: The nearly invisible tubes were comfortable and discreet.
- Cleaning tools: The brush and cloth included were effective for daily maintenance.
- Carrying case: The sturdy case provided good protection when traveling.
Instead of disposable batteries, a convenient charging case is included with the B2 Plus model; the case provides multiple full charges before needing to be plugged in again.
Lexie’s provision of all essential supplies is in line with traditional prescription hearing aid providers, who include extra supplies like tubes and domes at no additional charge for the length of the warranty. These companies, like Beltone hearing aids and ReSound hearing aids, refer to accessories as additional technology that is compatible with hearing aids, like remote microphones, extra chargers and TV streamers.
Bonus Life Tip: In our testing of the Lexie B2 Plus, we consistently achieved 16 to 18 hours of use from a full charge, which easily lasted through a full day of wear. The charging case provided an additional three full charges when traveling.
Lexie Smartphone App
Throughout our testing process, the Lexie app was one of the standout features. Available for both iOS and Android devices, the app provides intuitive controls for adjusting hearing aid settings.
Key features we found particularly useful included:
- Independent volume control: We could adjust each ear separately, which proved valuable for asymmetrical hearing loss.
- Environmental presets: The preset environments (Restaurant, Outdoor, etc.) made quick adjustments simple.
- Battery monitoring: For the B2 Plus, the app showed the remaining battery percentage, which helped us plan charging cycles.
- Remote support: When we had questions about fit, the video call feature connected us with a hearing expert who provided personalized guidance.
Compared to apps from other manufacturers, we found Lexie’s interface cleaner and more intuitive. For example, when we tested Phonak hearing aids, their app offered more advanced features (like tinnitus therapies) but had a steeper learning curve.
Lexie vs. the Competition
To provide a comprehensive evaluation, we compared Lexie hearing aids with several major competitors in the OTC hearing aid market.
Lexie vs. Eargo
When testing Lexie against Eargo’s hearing aids, we immediately noticed the difference in design approach. While Lexie uses a traditional behind-the-ear style, Eargo devices are completely-in-canal, making them nearly invisible when worn. We found Lexie’s directional microphones in noisy environments provided better noise reduction than Eargo’s models, but Eargo won for discretion and comfort during extended wear.
In terms of price, Lexie offers better value, with their top model (B2 Plus) priced at $999, compared to Eargo’s premium models, which reach $2,699.
Lexie vs. Jabra Enhance
Comparing Lexie to Jabra Enhance hearing aids, we found that both offered excellent sound quality in our tests. However, Jabra Enhance devices include music streaming functionality that Lexie lacks. We also found Jabra’s remote audiology support more comprehensive than Lexie’s customer service.
In our evaluation of battery life, we found that the rechargeable Lexie B2 Plus lasted approximately 16 to 18 hours, which is similar to the battery life of Jabra Enhance’s rechargeable models.
Lexie vs. MDHearing
Compared with MDHearing aids, Lexie devices delivered noticeably superior sound quality and more effective noise reduction. MDHearing offers more affordable options starting around $299 per pair, but the sound quality difference was substantial in our tests.
We also found Lexie’s app significantly more user-friendly and feature-rich than MDHearing’s more basic approach, and most of MDHearing’s models are not compatible with an app at all.
Lexie Warranty and Return Policy
Lexie provides a one-year manufacturer’s warranty on all hearing aid models. We intentionally tested the warranty process during our review period by reporting a minor issue with one of our test units. The customer service team promptly arranged for repair, and the entire process took approximately 10 business days from initial contact to receiving the repaired device.
The warranty covers manufacturing defects and component failures but does not cover loss or accidental damage. However, Lexie offers a protection plan that is included with the monthly subscription option. This plan adds coverage for breakage and loss with a $120 replacement fee per hearing aid.
Lexie provides a 45-day, risk-free trial period, allowing customers to return devices for a full refund if they’re not satisfied. We found the return process straightforward, as it only required a call to customer service to obtain a return authorization number.
Compared to competitors, Lexie’s warranty terms are pretty standard and similar to what’s offered by MDHearing. However, they fall short of the extended warranties provided by premium brands such as Oticon, which offer up to three years of coverage on their high-end models.
Is Lexie Worth It?
After extensive testing, we believe Lexie hearing aids offer exceptional value for those with mild-to-moderate hearing loss. Equipped with Bose technology, the B1 and B2 Plus models delivered sound quality comparable to prescription hearing aids that cost thousands more.
For seniors on a fixed income looking for quality hearing assistance without the premium price tag, Lexie’s combination of performance, ease of use, and affordable pricing makes them a compelling choice. We appreciate that Lexie eliminates the need for a big payment up front with their monthly payment option of $49 (plus a $50 activation fee).
However, Lexie may not be ideal for everyone. More powerful prescription devices from brands like Signia would better serve those with severe hearing loss. Additionally, if completely discreet wear is a priority, in-the-canal hearing aids by Eargo might be more suitable.
Based on our tests, we particularly recommend the Lexie B2 Plus for convenience, as it has rechargeable batteries, Bluetooth call streaming, and customizable sound environments. At the lowest price point, the Lexie Lumen offers excellent performance for budget-conscious users who don’t mind changing batteries.
For all these reasons, Lexie has earned their place as one of our picks for this year’s best hearing aids and best affordable hearing aids.
How We Conducted Our Review
Our team of audiology specialists and senior living experts tested Lexie’s hearing aids over a four-week period. We evaluated all three current models (Lumen, B1, and B2 Plus) in various real-world environments to comprehensively assess their performance.
Testing environments included:
- Quiet home settings
- Outdoor environments with varying weather conditions
- Restaurants with background noise
- Group conversations with multiple speakers
- Television and music listening
We measured battery life by using the devices until depletion and recording duration. For sound quality assessment, our team members with different degrees of hearing loss provided subjective ratings across various audio environments.
Customer service evaluation involved multiple support inquiries through different channels (phone, email, and video call) to assess response times and quality of assistance.
We also compared Lexie hearing aids directly with competitors in similar price ranges to evaluate relative performance and value. Our scores took into account factors such as sound quality, comfort, ease of use, battery life, app functionality, customer support, and overall value.
Lexie Frequently Asked Questions
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Does Medicare cover Lexie hearing aids?
Most standard Medicare plans (Part A and Part B) do not cover hearing aids. However, some Medicare Advantage Plans (Part C) may offer coverage for hearing aids. Check your specific plan details for coverage information.
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How long does it take to receive Lexie hearing aids after ordering?
Based on our experience, Lexie typically ships hearing aids within one-to-two business days, and delivery takes an additional three-to-five business days, depending on your location.
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Can I use Lexie hearing aids with glasses?
Yes. During our tests, several team members wore glasses with their Lexie hearing aids without issues. The slim tube design fits comfortably alongside eyeglass temples.
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How often do I need to change batteries in the Lexie Lumen and B1?
We found the batteries in the Lumen and B1 models lasted approximately five to seven days with eight to 10 hours of daily use. Battery life may vary based on volume levels and usage patterns.
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Do Lexie hearing aids work with iPhone and Android smartphones?
Yes, the Lexie app is compatible with both iOS and Android devices. During our tests, we successfully used the app on both platforms with similar functionality and performance.
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Can I stream music from my smartphone to Lexie hearing aids?
No, none of the current Lexie models support music streaming. Only the B2 Plus model supports phone call streaming via Bluetooth.