Lexie Hearing Aids Review: Our Hands-On Test

Lexie Pros and Cons

Lexie Hearing Test

Lexie offers a free online hearing test that takes less than two minutes to complete. The process was straightforward and user-friendly: The test works on computers, tablets, or smartphones and is compatible with any headphones or earphones.

We also appreciated that the test can be taken at home rather than requiring a visit to a hearing specialist. It consists of a series of tones at different frequencies, similar to what you might experience during a professional screening.

After completing the test, we received immediate results indicating whether we would benefit from hearing aids. While the online test is a good screening tool, we recommend getting a professional hearing evaluation as well. Professionals can rule out hearing difficulties caused by earwax buildup or other issues that can affect hearing test results.

It’s worth noting that while the traditional Lexie models can be programmed based on hearing test results, the H1 Hearing Buds rely on preset programs rather than personalized frequency adjustments.

Expert Take

From Danielle Zion, Au.D.

Even if you choose OTC hearing aids, getting your hearing tested in person at least once is important. A professional evaluation can rule out earwax impaction and medical conditions that need a doctor’s attention – like sudden hearing loss or certain ear infections that should be evaluated by an ENT. Professional testing also helps identify more severe hearing losses where OTC devices may not provide adequate benefit.

Lexie Hearing Aid Models

Lexie currently offers four models, including three with traditional behind-the-ear designs and the earbud-style H1 Hearing Buds. Our testing found that the B2 Plus model delivered the most refined sound quality among traditional models, while the H1 Hearing Buds excelled as a dual-purpose device.

Lexie Models Compared

Lexie H1 Hearing Buds vs. Other Lexie Models

The Lexie H1 Hearing Buds represent a fundamentally different approach to hearing assistance. The H1 Hearing Buds look identical to popular consumer earbuds, and most people wouldn’t recognize them as hearing assistance devices.

This design choice feels intentional. While they’re actually more visible than many modern hearing aids, the earbud form factor eliminates the medical device stigma that prevents some people from seeking hearing help.

Music and Audio Performance

Where the H1 Hearing Buds truly shine is in their streaming audio quality. We tested them across various music genres and found the sound quality rivaled earbuds costing twice as much.

The Active Noise Cancellation (ANC) performed admirably, blocking a majority of ambient noise in our tests, comparable to our AirPods Pro 2. The transparency mode allowed natural pass-through audio while music continued playing, making it easy to have quick conversations without removing the buds.

Hearing Enhancement Features

The H1 Hearing Buds offer four preset programs.  While these lack the sophisticated processing and personalization of the B1 and B2 Plus models, we found them helpful for basic amplification and mild directional focus. During our coffee shop test, the Restaurant mode provided slight improvement in focusing on conversation, though nothing approaching the adaptive systems in traditional prescription hearing aids.

We noticed the H1’s approach is fundamentally different. They’re excellent earbuds that happen to help you hear better, rather than hearing aids that can stream audio. For users with mild hearing difficulties who also want premium earbuds, this trade-off makes sense.

Using My Lexie Hearing Aids

When we first received our Lexie hearing aids, we were impressed by what was included in the package. Each model included everything you need to begin using your hearing aids immediately, including batteries (for the Lumen and B1), domes in various sizes, slim tubes (for Lumen model only), and cleaning tools.

Setting up the devices was straightforward. We downloaded the Lexie app, which guided us through the initial setup process. The app taught us how to properly insert the hearing aids, adjust the fit, and customize the sound profiles. For the H1 Hearing Buds, the process was even simpler — standard Bluetooth pairing had them connected in under five minutes.

Cleaning and Maintaining Your Lexie Hearing Aids

Proper maintenance is crucial for extending the life of hearing aids. Lexie recommends a daily cleaning routine, which we followed during our testing period.

We used the included cleaning cloth for daily maintenance to wipe down the devices and remove any moisture or debris. The cleaning brush effectively removed earwax from the dome and sound outlet. The routine was simple to follow and took less than a minute per device.

For monthly maintenance of the Lumen and B1 models, we replaced the domes and inspected the tubing for any signs of damage or stiffness. For the B2 Plus, we ensured the charging contacts were clean and debris-free to maintain optimal charging performance.

We accidentally exposed one of our test units to light rain during an unexpected shower. Following Lexie’s guidance, we immediately removed the battery (for the B1 model), dried the external components with a soft cloth, and let the device air-dry completely before reinserting the battery. The hearing aid continued to function without issue afterward.

Lexie Accessories

When purchasing Lexie hearing aids, all basic supplies are included in the box. During our testing, we particularly appreciated this all-in-one approach, which eliminated the need for separate purchases of supplies.

All Lexie models include cleaning tools (a brush with a magnet), multiple dome sizes for fit customization, a wire sizing tool, and user documentation (manuals and quick start guides). The B2 Plus and H1 models come with a carrying/charging case, as well as a USB-C charging cable. The B1 includes a carry case and an 8-pack of size 312 batteries.

Model-specific differences include:

• B2 Plus: This model features a rechargeable charging case that provides multiple full charges before needing to be recharged, plus both open and closed domes in three sizes, and an 8-pack of wax guards.
• B1: This model uses disposable size 312 batteries instead of rechargeable technology, and includes both open and closed domes in three sizes.
• H1: This model comes with a charging case, six pairs of vented domes (small, medium, large), and it includes a two-part user manual.

Similar to other companies, such as Beltone and ReSound, replacement wires, charging cases, domes, and other accessories can be purchased for an additional fee.

Lexie Smartphone App

Throughout our testing process, the Lexie app was one of the standout features. Available for both iOS and Android devices, the app provides intuitive controls for adjusting hearing aid settings.

Key features we found particularly useful included:

• Independent volume control: We could adjust each ear separately, which proved valuable for asymmetrical hearing loss.
• Environmental presets: The preset environments (Restaurant, Outdoor, etc.) made quick adjustments simple.
• Battery monitoring: For the B2 Plus, the app showed the remaining battery percentage, which helped us plan charging cycles.
• Remote support: When we had questions about fit, the video call feature connected us with a hearing expert who provided personalized guidance. This video call support is not available for the H1 model, which is limited to phone calls or texts outside of the app.

Compared to apps from other manufacturers, we found Lexie’s interface cleaner and more intuitive. For example, when we tested Phonak hearing aids, their app offered more advanced features (like tinnitus therapies) but had a steeper learning curve.

Expert Take

From Danielle Zion, Au.D.

Video call support is helpful for learning maintenance tasks like changing tubes or wires, which can feel tricky the first few times. But if you need help outside of business hours, Lexie also provides video tutorials right on their website, and there are also plenty of additional YouTube videos available that walk through these basics step-by-step. I’ve had patients successfully troubleshoot everything from dome replacement to moisture issues using these kinds of free online resources.

Lexie vs. the Competition

To provide a comprehensive evaluation, we compared Lexie hearing aids with several major competitors in the OTC hearing aid market.

Lexie vs. Eargo

When testing Lexie against Eargo’s hearing aids, we immediately noticed the difference in design approach. While Lexie uses a traditional behind-the-ear style, Eargo devices are completely-in-canal, making them nearly invisible when worn. We found Lexie’s directional microphones in noisy environments provided better noise reduction than Eargo’s models, but Eargo won for discretion and comfort during extended wear.

In terms of price, Lexie offers better value across the board, with their top model (B2 Plus) priced at $999 and the H1 at just $299, compared to Eargo’s premium models, which reach $2,699.

Lexie vs. Jabra Enhance

Comparing Lexie to Jabra Enhance hearing aids, we found that both offered excellent sound quality in our tests. Jabra Enhance’s traditional devices include music streaming functionality that most Lexie models lack (except the H1). However, the H1 Hearing Buds’ music quality far exceeded what Jabra offers.

We found Jabra’s remote audiology support more comprehensive than Lexie’s customer service, with on-demand video consultations with licensed professionals. The H1’s simpler preset-based approach eliminates the need for professional adjustments but also limits customization.

In our evaluation of battery life, we found that the rechargeable Lexie B2 Plus lasted approximately 16 to 18 hours, similar to Jabra Enhance’s rechargeable models. The H1’s 9-hour battery life is shorter but typical for true wireless earbuds with active noise cancellation.

Lexie vs. MDHearing

Compared with MDHearing aids, Lexie devices delivered noticeably superior sound quality and more effective noise reduction. MDHearing offers more affordable options starting around $299 per pair, but the sound quality difference was substantial in our tests.

We also found Lexie’s app significantly more user-friendly and feature-rich than MDHearing’s more basic approach, and most of MDHearing’s models are not compatible with an app at all.

Lexie Warranty and Return Policy

Lexie provides a one-year manufacturer’s warranty on all hearing aid models. We intentionally tested the warranty process during our review period by reporting a minor issue with one of our test units. The customer service team promptly arranged for repair, and the entire process took approximately 10 business days from initial contact to receiving the repaired device.

The warranty covers manufacturing defects and component failures but does not cover loss or accidental damage. However, Lexie offers a protection plan that is included with the monthly subscription option. This plan adds coverage for breakage and loss with a $120 replacement fee per hearing aid.

Lexie provides a 45-day, risk-free trial period, allowing customers to return devices for a full refund if they’re not satisfied. We found the return process straightforward, as it only required a call to customer service to obtain a return authorization number.

Compared to competitors, Lexie’s warranty terms are pretty standard and similar to what’s offered by MDHearing. However, they fall short of the extended warranties provided by premium brands such as Oticon, which offer up to three years of coverage on their high-end models.

Is Lexie Worth It?

After extensive testing, we believe Lexie hearing aids offer exceptional value for those with mild-to-moderate hearing loss. Equipped with Bose technology, the B1 and B2 Plus models delivered sound quality comparable to prescription hearing aids that cost thousands more.

For seniors on a fixed income looking for quality hearing assistance without the premium price tag, Lexie’s combination of performance, ease of use, and affordable pricing makes them a compelling choice. We appreciate that Lexie eliminates the need for a big payment up front with their monthly payment option of $49 (plus a $50 activation fee).

However, Lexie may not be ideal for everyone. More powerful prescription devices from brands like Signia would better serve those with severe hearing loss. Additionally, if completely discreet wear is a priority, in-the-canal hearing aids by Eargo might be more suitable.

Based on our tests, we particularly recommend the Lexie B2 Plus for convenience, as it has rechargeable batteries, Bluetooth call streaming, and customizable sound environments. At the lowest price point, the Lexie Lumen offers excellent performance for budget-conscious users who don’t mind changing batteries.

The H1 Hearing Buds proved to be 80% excellent earbuds and 20% basic hearing aids, a ratio that might work for many people, particularly if your hearing loss is not severe. If you need serious hearing assistance with sophisticated processing, the B1 or B2 Plus models are better choices.

For all these reasons, Lexie has earned their place as one of our picks for this year’s best hearing aids and best affordable hearing aids.