One Call Alert: Costs, Systems, and Plans

One Call Alert Systems

One Call Alert offers five different medical alert systems, including options for both in and outside of the home. Their Mobile Duo system is an especially great deal for a two-person household. Each system is leased for a monthly subscription base price, which can increase if you order add-ons like fall detection or a protection plan.

Most One Call Alert systems do not have any activation fees except for the In-Home Wireless system, which requires a $49.95 activation fee that is waived if you purchase an annual contract.

One Call Alert In-Home Landline

Starting at $24.95 for a monthly subscription, the In-Home Landline system is one of the system’s more affordable options. The system provides basic monitoring protection, and two-way communication through a help button with One Call Alert’s monitoring center representatives. The range for this system is 1,300 feet, so it will comfortably accommodate most homes. This option is best for those with a landline connection who do not leave the house often.

One Call Alert Mobile On-The-Go

The Mobile On-The-Go system operates on an AT&T cellular network to provide monitoring for active seniors who leave the house often. This system also supports the automatic fall detection feature (the fall detection pendant is an extra $10/month) and GPS tracking that keeps you fully protected outside the home. This system starts at $37.95 per month, which is a bit pricier than the in-home systems but relatively affordable compared to other mobile units.

One Call Alert Complete Protection

As One Call Alert’s flagship plan, this system provides comprehensive protection for older adults both in the home and on the go. Starting at $41.95 per month, the equipment package includes a base unit, a charger unit, a mobile unit, and a lanyard or wrist pendant.

The Complete Protection system even offers a free medication management tool that allows the monitoring system to alert people at the times they should take their medication. Medication errors account for 700,000 emergency room visits each year, so this is a good option for those who have memory impairment or many medications to keep track of.

To learn more about this system, check out my One Call Alert review.

One Call Alert In-Home Wireless

This option is similar in its features to the In-Home Landline option, but instead of using a landline, it connects users to the monitoring center through a cellular network. Users do not need a cellular plan or internet access for the system to function, as that is included in the $19.95 per month subscription fee. It does provide fall detection capabilities (for an extra cost) and medication reminders. However, there is no on-the-go protection. This is best for people who neither have a landline nor leave the house often.

One Call Alert Mobile Duo

The Mobile Duo system includes two all-in-one mobile devices with a combined two-way speaker and help button at a single $44.95 price point for the monthly plan. This system is best for two people living at the same residence and is also active outside their home. Since 68 percent of falls occur in the bathtub or shower, it was good to see that the devices are water-resistant. This plan also provides GPS tracking and AT&T cellular coverage. I would recommend this system for couples or roommates, as it is considerably less expensive than purchasing two separate subscriptions.

One Call Alert Systems at a Glance

One Call Alert Add-Ons

• Connect Premium: The Connect Premium add-on provides insurance for $5 per month, so there is no fee for replacing damaged or lost equipment (although there’s sometimes a small deductible in certain cases). The add-on also provides a lifetime price guarantee so your pricing will never increase for the duration of the service. Connect Premium also provides another wearable button, discounts on the cost of the fall button, and 30 extra pings per month for location detection.
• Fall Detect Pendant: An extra fall detection pendant can be added to every system except for the In-Home Landline. This technology uses motion sensors to detect falls and automatically connect users to the monitoring center.

  

• Lockbox: Every system comes with a free lockbox. This lockbox can safely store your keys outside your home so that emergency responders or loved ones can access a locked home during an emergency.

Purchasing From One Call Alert

The easiest way to purchase a One Call Alert product is through their website with either a credit or debit card. You may also order one of their systems by calling a toll-free number and speaking with a customer service representative. Their products can also be ordered through pharmacies and traditional stores such as Walmart, CVS, RiteAid, and Publix.

The pricing is discounted based on subscription length. An annual subscription will knock a few dollars off the monthly price of your system. Users can try each system risk-free for 30 days. A full refund will be provided if the user is unsatisfied with the system at that time.

Equipment is provided on a lease basis. Service may be canceled at any time and remaining balances over $15 will be refunded to the user when One Call Alert receives the system. Upon cancellation or the end of service, users must ship all equipment back to One Call Alert at their own expense. If the user fails to return the system, One Call Alert will charge a $650 fee plus any unpaid service fees. One Call Alert will replace systems if damage occurs under normal “wear and tear” conditions and in other circumstances when the Connect Premium add-on is ordered.

Is One Call Alert Worth It?

One Call Alert has a great variety of systems that fit many different lifestyles and budgets. Additionally, they’re one of a handful of companies that offers bundled systems, making them a great medical alert for spouses.

To learn more about our favorite medical alert providers, be sure to check out our helpful guides:

• Life Alert Costs
• Medical Guardian Costs
• Bay Alarm Medical Costs
• MobileHelp Costs
• Alternatives to Life Alert
• CVS Symphony Review