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MobileHelp Medical Alert Duo Package

MobileHelp Medical Alert: Costs, Systems, and Plans

Editor's Rating:

5.0 / 5
MobileHelp Medical Alert Duo Package
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Written By
Amie Clark

Amie has been writing about senior care products and services for the last decade. She is particularly passionate about new technologies that help improve the quality of life for seniors and their families. Seeing her parents and grandparents age made Amie ask herself, “Would this be good enough for my loved ones?” In her spare time, Amie enjoys outdoor adventures and spontaneous road trips. Learn more about Amie here


  1. Sorry, but I do have a question. What happens if I am gone on vacation out of country? Please.
  2. For Mobile Duo, do you need to have two subscriptions… MobileHelpDuo that includes the base station and then Mobile Duo for the second person’s connectivity? Or does Mobile Duo not need a base station? And do you need to take the base station away from home when you go out?
    1. Hi David- The Duo is two mobile units (great for couples)- there is no base station needed since this is a cellular unit- the photo shows a charging station. This is a great system for couples who are active and not home-bound. Hope that helps! Amie

  3. Does the MobileHelp watch come with most of the features of the Samsung watch without mobile alert? (And I wish you had included it in your table.)
  4. Does this system work if the person wearing it leaves their house and goes grocery shopping, or to visit family in a different town ? I need to know that my mother is 100 percent protected.
    1. Hi Laura, Absolutely, as long as she is in an area covered by the AT&T cellular network it will work.

    1. Yes, if the button is pressed, or a fall is detected, but there is no response from the user, the call center would initiate emergency contact procedures established at the time of purchase.

  5. Due to fairly high expense, would my wife also be able to also use the alert system if I don’t use it all the time & not have to pay for two complete systems? Please list which systems that would allow it? Thank you for a great web site.
    1. Hi Shaun, Yes, I don’t see any reason why not! Just make sure that all the emergency contacts you list when you purchase would be the same for her as well. 🙂

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